“Ellipse has a fantastic location right next to Mall of Africa, and the aparthotel itself was very nice, but poor internal communication significantly hurt the experience. Check-in was confusing since I received no prior instructions, and despite arriving after the 3:00 PM check-in time, I had to wait in the hallway while housekeeping finished up. Later, I was granted an extra hour for late checkout (12:00 PM) because I was unwell, but management failed to notify staff. Housekeeping knocked at...
“Ellipse has a fantastic location right next to Mall of Africa, and the aparthotel itself was very nice, but poor internal communication significantly hurt the experience. Check-in was confusing since I received no prior instructions, and despite arriving after the 3:00 PM check-in time, I had to wait in the hallway while housekeeping finished up. Later, I was granted an extra hour for late checkout (12:00 PM) because I was unwell, but management failed to notify staff. Housekeeping knocked at...
“El hotel está en una de las 'mejores' zonas de la ciudad, pero en los alrededores no se veía un alma ni de día ni de noche. Es cierto que se puede caminar con cierta seguridad por allí, que tratándose de Johannesburgo ya es bastante. El diseño, como el nombre indica, se centra en el negro, y eso hace los pasillos y otros espacios comunes un tanto claustrofóbicos, pero los estudios están bien, limpios y amplios. El sistema de desayunos es bastante lento, bastante peor que el de otros hoteles...
“El hotel está en una de las 'mejores' zonas de la ciudad, pero en los alrededores no se veía un alma ni de día ni de noche. Es cierto que se puede caminar con cierta seguridad por allí, que tratándose de Johannesburgo ya es bastante. El diseño, como el nombre indica, se centra en el negro, y eso hace los pasillos y otros espacios comunes un tanto claustrofóbicos, pero los estudios están bien, limpios y amplios. El sistema de desayunos es bastante lento, bastante peor que el de otros hoteles...
“Staying at BlackBrick Bedfordview was unpleasant. I booked two rooms for 3 night. In both rooms the locks on the doors weren't working and the sheets had not been changed / cleaned after the previous guest checked out. I complained to management. The locks were fixed but the sheets were not changed throughout my 3-night stay. I will never book or stay there again.”
“Staying at BlackBrick Bedfordview was unpleasant. I booked two rooms for 3 night. In both rooms the locks on the doors weren't working and the sheets had not been changed / cleaned after the previous guest checked out. I complained to management. The locks were fixed but the sheets were not changed throughout my 3-night stay. I will never book or stay there again.”