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Issacs Residency

Property class: 3

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Photo gallery for Issacs Residency

A spacious lobby with a reception desk, seating area, and a staircase. - Issacs Residency (Devikolam)
A multi-story hotel with a parking area, surrounded by lush greenery and hills. - Issacs Residency (Devikolam)
A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a chair, and a desk. - Issacs Residency (Devikolam)
A long, narrow hallway with a wooden staircase on the right, leading to an upper floor. - Issacs Residency (Devikolam)
A buffet area with various food items and a dining area with tables and chairs. - Issacs Residency (Devikolam)
A terrace, 2 coffee shops/cafes, and a garden are just a few of the amenities provided at Issacs Residency. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at the two on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, and a chair.

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 Double Bed, Mountain View

A hotel room with a large bed, a desk, two chairs, a telephone, and a window with curtains.

Premium Room, 1 Double Bed, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

A hotel room with a large bed, a desk, a chair, a wardrobe, and a dining area visible through the door.

Suite

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, two bedside tables, a nightstand, a desk, and a chair.

Superior Double Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Devikolam is home to Issacs Residency. Rose Garden and Wonder Valley Adventure and Amusement Park are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Pallivasal Tea Fields and Tea Gardens. Talayar Tea Factory and Kolukkumalai Tea Estate are also worth visiting. Visit our Munnar travel guide
Map
Mattupatty Road, Devikolam, Kerala, 685612

What's nearby

  • A person harvesting tea leaves in a lush, green tea plantation.
    Tea Gardens
    19 min drive - 7.9 miles
  • Mount Carmel Church
    11 min walk - 0.6 miles
  • Munnar Juma Masjid
    16 min walk - 0.9 miles
  • Rose Garden
    2 min drive - 0.7 miles
  • St. Thomas Marthoma
    2 min drive - 0.7 miles

Restaurants

  • Prakruthi Multi Cuisine Restuarant
    16 min drive
  • Kanan Devan Tea Sales Outlet
    7 min walk
  • Green Leaf Restaurant
    13 min walk
  • Banyan Leaf
    15 min drive
  • S N Restaurant
    19 min walk

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Grand Plaza Munnar
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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (INR 25 per day)
  • WiFi in public areas has a 2-device limit

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: INR 280 for adults and INR 280 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour health club

Family friendly

  • Free babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,507 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 800
  • New Year's Eve (December 31) Gala Dinner per adult: INR 1000

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately INR 280 for adults and INR 280 for children
  • Fee for wireless internet in public areas: INR 25 per day (2-device limit, rates may vary)
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Frequently asked questions

Is Issacs Residency pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Issacs Residency?

Check-in start time: 1:00 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Issacs Residency?

Check-out is at 12:30 PM.

Where is Issacs Residency located?

Situated in Devikolam, this hotel is within a 15-minute walk of Mount Carmel Church and Munnar Juma Masjid. St. Thomas Marthoma and Tata Tea Museum are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Issacs Residency Reviews

7.2

Good

7.6

Cleanliness

8.2

Location

7.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 20 reviews
Rating 8 - Good. 8 out of 20 reviews
Rating 6 - Okay. 6 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 2 out of 20 reviews

Reviews

Verified review

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities
Best place in town. Nice restaurant, room was spacious and clean. Staff really professional and helpful.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Nabeel

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Bad service/accused of stealing/made to wait long

They keep chargeable-if-you-use items inside the room which I have not seen anywhere else in the world. There are bottles of water, beverages kept in the refrigerator in the room, packets of potato chips : all which they said will be payable if used. It was a strange thing to notice. They should not keep it in the room unless it has been ordered or asked for. So when I went to check-out, they made me wait till one of the managers went to the room and checked if any of the items have been used or not. Then again they said they are missing one of the cloth towels in the bathroom. So we had to go back and check again and see if it was fallen anywhere, but couldn't find it anywhere. Finally we told they can check our bags if they want if they suspect we were stealing it. Then after some arguments, the manager told he will handle it. It was extremely impolite and were accusing us of stealing.
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in good shape, fairly well maintained. centrally located, walking distance to the town.
Stayed 2 nights in Mar 2022
Verified review

10/10 Excellent

vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with new interiors.
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Jaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is great experience
Stayed 1 night in May 2019
Verified review

6/10 Okay

pratik

Liked: Cleanliness
Disliked: Room comfort

Good Hotel.....with a catch

Hotel is good, located at stones throw away from Munnar city centre. However, the hotel comes across as one that has not been renovated for atleast 15 years. Rooms lack white light, adequate charging points, room heating options. Getting adequate hot water even in stipulated time was an issue. The furniture in the room has a feel of antiquity to it. All in all ....3 stars.
Stayed 3 nights in Jun 2018
Verified review

6/10 Okay

Verified traveler

right at the centre of the town

A beautiful courtyard in front with colourful flower beds, the restaurant which we have frequented earlier is average, cleanliness is good. The rooms are small and cramped, but clean. The mini fridge was adequately loaded. The housekeeping staff were very cordial and helped us with the extra beds as soon as we reached the room. Had a pleasant sleep at night with the cool weather - the room appeared to be dusty as the kids started sneezing and having stuffy nose in the morning when they woke up. Rates are too high for the average facilities they are providing. And the place appears to be falling apart - though it had a good name in the past. Good maintenance and upkeep of the rooms is highly essential if they have to keep it running - many of my friends suggested against taking rooms here. So reputation is already low and they appear to be struggling.
Stayed 1 night in Apr 2018
Verified review

2/10 Terrible

ruby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Hotel has deducted charge of rs 7164.00 two times from my card.when I said return my rd 7164.00 they said it does not come in my account.i have shown them my bank statement .they are silent....Never go that hotel...
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Not as described on the website

Room choices advertised on the website stated deluxe TWIN rooms. The only twin rooms are standard, no views. There was no bar in the hotel as advertised. It’s been closed for ‘ several months’ due to local laws. Staff were very friendly and helpful
Stayed 3 nights in Nov 2017
Verified review

8/10 Good

Verified traveler

Liked: Staff & service

Munnar trip

hotel location is good. food is good hotel seems little old construction hence avg rating 4/5.
Stayed 2 nights in Sep 2017
Verified review

6/10 Okay

paramasivan

Liked: Cleanliness, staff & service, property conditions & facilities

Located in city center.

Advantages : staff,cleanes. Disadvantage : food taste not to standard.as specifically south indian food.cost of food is very high. Room service not in 24 hrs.area like munnar should have 24 hr hot water.but not available need improve this area.
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Good Stay at Munnar

This was a good stay, and it is at a very good location for Munnar. If you want to visit the tourist places of Munnar, this would be a good location.
Verified review

8/10 Good

CARLOS DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, nice service

Nice hotel to visit the area, nice food, very friendly staff at the front desk. Totally recomendable
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

A rather rustic experience

The basic essentiels are available, but there is no hot water 24/7 unless the sun shines. There is a tiny backup water heater, quite insufficient, that can heat a trickle of hot water into a bucket. In the local setting this place can probably pass as a mid-range hotel. Otherwise not. The room is pretty damp and smells of mold. Staff is quite helpful and there is a small restaurant on site. International TV channels are available.
Verified review

10/10 Excellent

Muralidhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Excellent experience
Verified review

8/10 Good

Yuvaraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good to Stay

Good to stay but bit costly, Good Breakfast..
Verified review

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

if your stuck in Munnar

Well this was a rather tragic hotel in a pretty tragic town,the hotel was way overpriced,certainly in comparison to others we stayed at.
Verified review

6/10 Okay

Mohit

Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Martin Jebaraj

Stayed 1 night in May 2022
Verified review

10/10 Excellent

Gafoor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort