My stay was great overall. From check-in to check-out, the experience was positive. Every staff member I interacted with was kind, pleasant, and helpful. The lobby, hallways, and room were all very clean and well maintained.
I did have two concerns. During my four-day stay, housekeeping did not replace towels or remove trash. I had to visit the front desk to request fresh towels and a trash bag. To their credit, the staff handled this quickly and cheerfully, which I appreciated.
My second concern was the pool area. There were no clean towels available, and a few towels were left in the pool. The hot tub was heated and the pool was semi-heated, and both were otherwise clean and usable.
The breakfast was suppose to end at 10am, but it actually stayed open a little later some days which I used for my advantage.
I would definitely stay here again. I give it a 9.7 out of 10 if I had to personally rate.