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Holiday Inn Express Hotel & Suites Waterford by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotel & Suites Waterford by IHG

A hotel room with a large bed, a separate bathroom with a bathtub, a desk, and a chair. - Holiday Inn Express Hotel & Suites Waterford by IHG (Waterford)
A living room with a Christmas tree, fireplace, and red armchairs. - Holiday Inn Express Hotel & Suites Waterford by IHG (Waterford)
A coffee station with two coffee machines and a variety of coffee pods and cups. - Holiday Inn Express Hotel & Suites Waterford by IHG (Waterford)
An indoor swimming pool with clear water, surrounded by red chairs and tables, and large windows allowing natural light. - Holiday Inn Express Hotel & Suites Waterford by IHG (Waterford)
A buffet with labeled sections for cheese omelet, egg white & veggie omelet, pork sausage, turkey sausage, sausage gravy, and biscuits. - Holiday Inn Express Hotel & Suites Waterford by IHG (Waterford)
At Holiday Inn Express Hotel & Suites Waterford by IHG, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. Free in-room WiFi and a 24-hour business center are available to all guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(46 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with a bed, a desk with a computer, a chair, and a lamp.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(42 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

A hotel room with a large bed, bedside tables, a chair, and two wall-mounted lamps.

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

A hotel room with two beds, a sofa, a coffee table, and a desk.

Suite, Multiple Beds (Additional Living Area)

7.8 out of 10
Good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

A hotel room with a large bed, bedside tables, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

8.8 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobil Access Tub)

A hotel room with a bed, a desk with a TV, a chair, and a window with curtains.

Suite, 1 King Bed, Accessible (Mobil Access Tub)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Waterford, Holiday Inn Express Hotel & Suites Waterford by IHG is in a shopping district and near the airport. Waterford Oaks Waterpark and Pontiac Creative Arts Center are local attractions and those in the mood for shopping can visit Great Lakes Crossing Outlets and The Village Of Rochester Hills. LEGOLAND® Discovery Center and SEA LIFE Michigan Aquarium are also worth visiting. Spend some time exploring the area's activities, including skiing and snowboarding. Visit our Waterford travel guide
Map
4350 Pontiac Lake Rd, Waterford, MI, 48328

What's nearby

  • An underwater scene with a large rock formation and various fish swimming around it.
    Great Lakes Crossing Outlets
    14 min drive - 7.7 miles
  • A cityscape with a prominent stadium, historic buildings, and a dense urban grid.
    Ford Field
    43 min drive - 42.7 miles
  • Watkins Lake
    10 min walk - 0.6 miles
  • Pine Knob Music Theatre
    19 min drive - 9.9 miles
  • Vibe Credit Union Showplace
    26 min drive - 20.7 miles

Getting around

  • Pontiac Station
    10 min drive
  • Detroit Metropolitan Wayne County Airport (DTW)
    53 min drive

Restaurants

  • Starbucks
    16 min walk
  • Buffalo Wild Wings
    2 min drive
  • Kroger Fuel Center
    16 min walk
  • Jimmy John's
    17 min walk
  • Panera Bread
    20 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express Hotel & Suites Waterford by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Waterford by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Hotel & Suites Waterford by IHG?

Check-out is at noon.

Where is Holiday Inn Express Hotel & Suites Waterford by IHG located?

Situated near the airport, this hotel is within 2 mi (3 km) of Watkins Lake, Crescent Lake, and Otter Lake. Waterford Oaks Waterpark and Elizabeth Lake are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Hotel & Suites Waterford by IHG Reviews

9.0

Wonderful

9.0

Cleanliness

8.4

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 634 out of 1002 reviews
Rating 8 - Good. 239 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!!!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given a really good room, thank you Hannah! Right outside of the window was a tree in full autumnal color and it was beautiful! The hotel is really clean, and the breakfast was very good. It was a really enjoyable stay
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we visit the area. The beds are very comfortable. The property is extremely clean and the staff are very friendly and welcoming!!!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; clean room; good breakfast
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was top notch from front desk staff to breakfast staff, all seemed genuinely happy which is rare in itself
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean place to stay. Good location near Meyhjer.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Friendly staff Good breakfast
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so cozy and we loved the pool and fitness center!!!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean and updated room!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff. Good breakfast and coffee. Had a great stay, and not a bad drive to Pine Knob music venue. Will stay here anytime we attend a concert there.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't expecting much from a Holiday Inn in Waterford, Mi, but I was pleasantly surprised. Room was bigger than the pictures and overall the hotel was in better condition than I expected it would be, solely based upon the area. Not that there is a choice, but I'd stay there again if I'm ever in Waterford.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at the Holiday Inn Express & Suites. The hotel was incredibly clean, accommodating, and very comfortable.A special shoutout to Hannah and Erica at the front desk! They were both exceptionally professional and friendly. Excellent service all around—highly recommended.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean updated hotel. I felt very safe. The breakfast was excellent-shopping and dining nearby!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean facilities, comfortable bed, great breakfast, friendly staff. Our 4th stay and always superb. Park almost at the front door with easy check in and check out. Pool looks nice but we’ve never taken advantage of it. I did use the nice exercise room last visit.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Easy to find with lots of parking.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best. We had fun, it was quiet and breakfast was nice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check In was a breeze. Staff were very helpful
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lower level felt a little damp, but was right near the pool which was great. The staff are beyond wonderful, and the room was very clean.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, up to date property. Nice rooms, comfortable beds and sheets. No issues with any of the amenities, helpful and friendly staff, nice breakfast! 10 minutes to Pine Knob. I would stay here again and recommend to family and friends!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. They all were kind and welcoming. Room was clean overall hotel and grounds were clean. Breakfast staff kept everything well stocked and clean. Definitely best experience we have had in a hotel in a long time.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff made the entire week very pleasant. They were very helpful & cheerful. Happy greetings every time we left & when we returned. Good starter breakfast, great coffee, nice pool, room was clean and everything worked.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This place is great! The hotel is clean, spacious, and provides a wonderful breakfast with super friendly staff!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Friendly staff, quick & easy checkin, very clean, comfortable bed, quiet room & amazing breakfast
Stayed 1 night in Dec 2025