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Holiday Inn Express Hotel & Suites Waterford by IHG

2.5 star property
Hotel in Waterford with free breakfast and area shuttle service

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Photo gallery for Holiday Inn Express Hotel & Suites Waterford by IHG

Standard Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Interior entrance
Pool
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Additional Living Area)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobil Access Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobil Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Addl Living Area)

Suite, 1 King Bed with Sofa bed (Addl Living Area) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Addl Living Area)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Jetted Tub

Highlights

Private hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Low Floor)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub (Low Floor)

Highlights

Private hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

American Inn & Suites Waterford

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
6.0 out of 10, 1,001 reviews
American Inn & Suites Waterford

About the neighborhood

Map
4350 Pontiac Lake Rd, Waterford, MI, 48328

What's nearby

  • Waterford Oaks Waterpark - 4 min drive - 2.5 miles
  • Great Lakes Crossing Outlets - 12 min drive - 6.9 miles
  • SEA LIFE Michigan Aquarium - 13 min drive - 7.8 miles
  • Chrysler LLC Headquarters - 16 min drive - 10.2 miles
  • Pine Knob Music Theatre - 17 min drive - 8.8 miles

Getting around

  • Pontiac Station - 10 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 53 min drive

Restaurants

  • ‪Jimmy John's - ‬17 min walk
  • ‪Leo's Coney Island - ‬20 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Panera Bread - ‬20 min walk

About this property

Holiday Inn Express Hotel & Suites Waterford by IHG

Hotel in a shopping district
Consider a stay at Holiday Inn Express Hotel & Suites Waterford by IHG and take advantage of a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy perks such as:
  • Free self parking
  • A free area shuttle, a banquet hall, and free newspapers
  • Tour/ticket assistance, multilingual staff, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 83 rooms feature comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Mini fridges, video-game consoles, and coffee/tea makers

Languages

Arabic, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 1 2025 to July 31 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from April 22 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Waterford
Holiday Inn Express Waterford
Holiday Inn Waterford
Waterford Holiday Inn
Holiday Inn Express Hotel And Suites Waterford
Holiday Inn Express Hotel Suites Waterford
Holiday Inn Express Hotel Suites Waterford by IHG
Holiday Inn Express Hotel Suites Waterford an IHG Hotel
Holiday Inn Express Hotel & Suites Waterford by IHG Hotel

Frequently asked questions

Is Holiday Inn Express Hotel & Suites Waterford by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites Waterford by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Waterford by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Hotel & Suites Waterford by IHG?

Check-out is at noon.

Where is Holiday Inn Express Hotel & Suites Waterford by IHG located?

Situated near the airport, this hotel is 2.1 mi (3.4 km) from Waterford Oaks Waterpark and within 6 mi (10 km) of Pontiac General Hospital and Dodge no. 4 State Park. Mclaren Oakland and McLaren Oakland Hospital are also within 6 mi (10 km).

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Holiday Inn Express Hotel & Suites Waterford by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 529 out of 913 reviews
Rating 8 - Good. 257 out of 913 reviews
Rating 6 - Okay. 61 out of 913 reviews
Rating 4 - Poor. 32 out of 913 reviews
Rating 2 - Terrible. 34 out of 913 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Just what we needed, when we needed.
Stayed 1 night in Apr 2025

10/10

Nice pool/ Fitness area
Stayed 1 night in Mar 2025

10/10

Property under construction, workers are their 8am-8pm. Hotel is beautiful otherwise.
Stayed 2 nights in May 2025

10/10

A little construction going on that affected the curb appeal, but it was clean and quiet. Excellent breakfast.
Stayed 1 night in Mar 2025

10/10

They were super friendly and accommodating. I had left the other local hotel and choose to come here. Best decision of my weekend. Wish i had started here!
Stayed 1 night in Mar 2025

10/10

Nice area, clean rooms
Stayed 1 night in Dec 2024

10/10

Absolutely clean, spacious and very kind staff
Stayed 1 night in Dec 2024

10/10

Nice
Stayed 1 night in Feb 2025

10/10

I enjoyed my stay
Stayed 5 nights in Oct 2024

10/10

Very friendly staff and clean property
Stayed 1 night in Nov 2024

4/10

Very derty and noise
Stayed 1 night in Mar 2025

8/10

It would have been nice to know that the property was under construction.
Stayed 1 night in Mar 2025

8/10

Excellent breakfast and friendly staff Room was very clean very convenient location for our travellin needs
Stayed 2 nights in Sep 2024

4/10

Under construction. Noisy as expected. Breakfast was awful. Asked where was safe To park as doing roof. We use handicap parking. Woman looks as us and says you park in the parking lot. I said I realize that but can we Safely use handicapped area. Yeah should be good. They also charged me incidentals of $168. I never had incidentals. Oh must be a mistake. Not Impressed. Only good thing was room very nice, clean. Wouldn’t stay again or recommended
Stayed 2 nights in May 2025

10/10

From check in to breakfast everything great !!
Stayed 1 night in Aug 2024

2/10

The property is under construction. No pool, no breakfast, no gym Expedia website defaulted to dates I didn't want after I changed my dates. I changed dates looked at room, looked at another room, selected and booked, Expedia returned to default dates after me looking at second room. I ended up paying double for a room at a place under construction without amenities I paid for. I am about as opposite to happy customer as you can get. This experience makes me sick.
Stayed 1 night in May 2025

10/10

Close to family, convenient
Stayed 1 night in Nov 2024

10/10

I very much enjoyed my stay here, the staff is super friendly and easy going and helpful, it was clean and except for some work going on was pretty quiet. Nice warm fireplace in the lobby too. The breakfast and coffee was also solid, no complaints from me! I will return!
Stayed 2 nights in Dec 2024

8/10

Great place to stay. Staff super friendly. Rooms are nice. Great breakfast options
Stayed 1 night in Aug 2024

4/10

Suite was outdated and not in good condition. The sleeper sofa was old and dirty, the mattress was disgustingly stained. When I requested to have bedding installed on the sofa I was given a bag of bedding from the front desk staff. The property is undergoing long overdue renovation. Hope that it includes the rooms.
Stayed 2 nights in Apr 2025

10/10

Very clean, helpful staff, excellent hotel!
Stayed 1 night in Jul 2024

10/10

Absolutely love the place. One of the best Holiday Inns we have ever stayed at
Stayed 3 nights in Jul 2024

8/10

Needs updating
Stayed 3 nights in Feb 2025

10/10

Great location that had friendly staff, easy checkin and checkout process
Stayed 1 night in May 2024

10/10

The check in person was very nice, the room was pretty good and clean, the breakfast had nice choices to choose from and all the staff in dining area were really nice and kept the eating area clean.
Stayed 1 night in Aug 2024