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Holiday Inn Express Hotel & Suites Waterford by IHG

2.5 star property
Travelers can energize with a morning workout in the 24-hour gym or fuel up at the free breakfast buffet before exploring nearby shopping destinations

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Photo gallery for Holiday Inn Express Hotel & Suites Waterford by IHG

A hotel room with a large bed, a separate bathroom with a bathtub, a desk, and a chair. - Holiday Inn Express Hotel & Suites Waterford by IHG (Waterford)
Exterior - Holiday Inn Express Hotel & Suites Waterford by IHG (Waterford)
Exterior - Holiday Inn Express Hotel & Suites Waterford by IHG (Waterford)
Room amenity - Holiday Inn Express Hotel & Suites Waterford by IHG (Waterford)
Free daily buffet breakfast - Holiday Inn Express Hotel & Suites Waterford by IHG (Waterford)
Holiday Inn Express Hotel & Suites Waterford is in a vibrant shopping district, offering practical comforts for travelers. Guests can work in the business center, enjoy free coffee in the lobby, get tour assistance, and use convenient dry cleaning and laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(43 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with a bed, a desk with a computer, a chair, and a window with curtains.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(39 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, two bedside tables, a chair, a desk, and two wall-mounted lamps.

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Suite, Multiple Beds (Additional Living Area)

A hotel room with two single beds, a sofa, a desk, and a TV.

Suite, Multiple Beds (Additional Living Area)

7.6 out of 10
Good
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

A hotel room with a large bed, two bedside tables, a chair, a desk, and two wall-mounted lamps.

Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

8.8 out of 10
Excellent
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobil Access Tub)

A hotel room with a bed, a desk with a TV, a chair, and a window with curtains.

Suite, 1 King Bed, Accessible (Mobil Access Tub)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Waterford, Holiday Inn Express Hotel & Suites Waterford by IHG is in a shopping district and near the airport. Waterford Oaks Waterpark and Pontiac Creative Arts Center are local attractions and those in the mood for shopping can visit Great Lakes Crossing Outlets and The Village Of Rochester Hills. LEGOLAND® Discovery Center and SEA LIFE Michigan Aquarium are also worth visiting. Spend some time exploring the area's activities, including snowboarding and skiing. Visit our Waterford travel guide
Map
4350 Pontiac Lake Rd, Waterford, MI, 48328

What's nearby

  • An underwater scene with a large rock formation and various fish swimming around it.
    Great Lakes Crossing Outlets
    14 min drive - 7.7 miles
  • A snowboarder sitting on a snow-covered slope with trees in the background.
    Pine Knob Ski Resort
    17 min drive - 10.4 miles
  • Watkins Lake
    10 min walk - 0.6 miles
  • Crescent Lake
    2 min drive - 1.2 miles
  • Pine Knob Music Theatre
    19 min drive - 9.9 miles

Getting around

  • Pontiac Station
    10 min drive
  • Detroit Metropolitan Wayne County Airport (DTW)
    53 min drive

Restaurants

  • Buffalo Wild Wings
    2 min drive
  • Panera Bread
    20 min walk
  • Kroger Fuel Center
    16 min walk
  • Leos Coney Island
    20 min walk
  • Taco Bell
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express Hotel & Suites Waterford by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Waterford by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Hotel & Suites Waterford by IHG?

Check-out is at noon.

Where is Holiday Inn Express Hotel & Suites Waterford by IHG located?

Situated near the airport, this hotel is within 2 mi (3 km) of Watkins Lake, Crescent Lake, and Otter Lake. Waterford Oaks Waterpark and Elizabeth Lake are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Hotel & Suites Waterford by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 625 out of 1012 reviews
Rating 8 - Good. 253 out of 1012 reviews
Rating 6 - Okay. 64 out of 1012 reviews
Rating 4 - Poor. 35 out of 1012 reviews
Rating 2 - Terrible. 35 out of 1012 reviews

Reviews

Verified

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best. We had fun, it was quiet and breakfast was nice.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Heramil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, up to date property. Nice rooms, comfortable beds and sheets. No issues with any of the amenities, helpful and friendly staff, nice breakfast! 10 minutes to Pine Knob. I would stay here again and recommend to family and friends!
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy staff
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. They all were kind and welcoming. Room was clean overall hotel and grounds were clean. Breakfast staff kept everything well stocked and clean. Definitely best experience we have had in a hotel in a long time.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff made the entire week very pleasant. They were very helpful & cheerful. Happy greetings every time we left & when we returned. Good starter breakfast, great coffee, nice pool, room was clean and everything worked.
Stayed 7 nights in Jun 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
This place is great! The hotel is clean, spacious, and provides a wonderful breakfast with super friendly staff!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Leilani

Liked: Cleanliness
Friendly staff, quick & easy checkin, very clean, comfortable bed, quiet room & amazing breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities
Amazing staff, very clean room and awesome breakfast!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many many times and we love it here!! The rooms are clean and comfy but the staff is what makes it!! We had many great experiences with all Staff members! We always love when Hannah is working at the front desk, she always lights up Our stay! We will be back again !
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
It was recently remodled and super clean and nice, big room, friendly staff, i always love the breakfast there.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities
Clean hotel , lots of dining options around and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a youth hockey tournament. Hotel was very kid friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nickolai

Liked: Cleanliness, staff & service, amenities
Easy, friendly check in.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JEFFREY

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely a great stay. Super clean, outstanding!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Starla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our weekend stay. Very clean. Breakfast buffet was great. Staff very helpful and kind.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good price and clean
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Bed too firm. Couldn't sleep. Everything else was great. Very clean all staff encountered friendly
Stayed 1 night in Feb 2026
Verified

8/10 Good

Beverly

Liked: Cleanliness
Room was clean, nicely remodeled, staff excellent & friendly. Walls between room seemed thin as neighbors tv noise was clearly heard to 2;30 am! Breakfast was typical.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities
Convenient location close to stores and restaurants.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Pleasant friendly helpful staff. Room was spacious and clean. Comfortable bed and pillows.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a quiet neighborhood

We had a great stay. The front desk attendants were friendly and helpful. We enjoyed the quiet town that this hotel is located in. Perfect place to stay if you are in town for a concert at Pine Knob Music Theatre!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Clean spacious rooms. Friendly staff that were welcoming. Outstanding breakfast to start your day! A+
Stayed 1 night in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Destinie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice and clean! And all the staff members were super friendly!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to breakfast everything great !!
Stayed 1 night in Aug 2024