Holiday Inn Express Hotel & Suites Waterford by IHG

2.5 star property
Hotel in Waterford with free breakfast and area shuttle service

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Photo gallery for Holiday Inn Express Hotel & Suites Waterford by IHG

Standard Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Interior
Free daily buffet breakfast
Interior entrance
Exterior
Holiday Inn Express Hotel & Suites Waterford is in a vibrant shopping district, offering practical comforts for travelers. Guests can work in the business center, enjoy free coffee in the lobby, get tour assistance, and use convenient dry cleaning and laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Sofa bed
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, Multiple Beds (Additional Living Area)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Sofa bed
Hair dryer
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Addl Living Area)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Sofa bed
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Private hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub (Low Floor)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Private hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobil Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
4350 Pontiac Lake Rd, Waterford, MI, 48328

What's nearby

  • Waterford Oaks Waterpark - 4 min drive - 2.5 miles
  • Great Lakes Crossing Outlets - 12 min drive - 6.9 miles
  • SEA LIFE Michigan Aquarium - 13 min drive - 7.8 miles
  • Oakland University - 16 min drive - 10.5 miles
  • Pine Knob Music Theatre - 17 min drive - 8.8 miles

Getting around

  • Pontiac Station - 10 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 53 min drive

Restaurants

  • ‪Leos Coney Island - ‬20 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Jimmy John's - ‬17 min walk
  • ‪Panera Bread - ‬20 min walk
  • ‪Kroger Fuel Center - ‬16 min walk

About this property

Holiday Inn Express Hotel & Suites Waterford by IHG

Hotel in a shopping district
Consider a stay at Holiday Inn Express Hotel & Suites Waterford by IHG and take advantage of a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy perks such as:
  • Free self parking
  • A free area shuttle, luggage storage, and a front-desk safe
  • A vending machine, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 83 rooms feature comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Mini fridges, video-game consoles, and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Waterford
Holiday Inn Express Waterford
Holiday Inn Waterford
Waterford Holiday Inn
Holiday Inn Express Hotel And Suites Waterford
Holiday Inn Express Hotel Suites Waterford
Holiday Inn Express Hotel Suites Waterford by IHG
Holiday Inn Express Hotel Suites Waterford an IHG Hotel
Holiday Inn Express Hotel & Suites Waterford by IHG Hotel

Frequently asked questions

Is Holiday Inn Express Hotel & Suites Waterford by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites Waterford by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Waterford by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Hotel & Suites Waterford by IHG?

Check-out is at noon.

Where is Holiday Inn Express Hotel & Suites Waterford by IHG located?

Situated near the airport, this hotel is 2.1 mi (3.4 km) from Waterford Oaks Waterpark and within 6 mi (10 km) of Pontiac General Hospital and Dodge no. 4 State Park. Mclaren Oakland and McLaren Oakland Hospital are also within 6 mi (10 km).

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Reviews

Holiday Inn Express Hotel & Suites Waterford by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.2

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 570 out of 971 reviews
Rating 8 - Good. 264 out of 971 reviews
Rating 6 - Okay. 66 out of 971 reviews
Rating 4 - Poor. 36 out of 971 reviews
Rating 2 - Terrible. 35 out of 971 reviews

Reviews

10/10 Excellent

Michelene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, clean
Stayed 1 night in Sep 2025

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast comfortable beds clean environment friendly staff (that makes a big difference)
Stayed 1 night in Aug 2025

10/10 Excellent

Destinie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice and clean! And all the staff members were super friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Viki

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and friendly. Breakfast was lovely and the hotel was very quiet during the night.
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean, smelled very fresh, they had great coffee, and the manager Hannah was exceptionally friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean well run property
Stayed 2 nights in Aug 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Two things: First the staff was very friendly and awesome! Second: They are under renovations but you would have not known it without the signs.
Stayed 1 night in Sep 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good price and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Beds good. Breakfast good too. Friendly staff, front desk and breakfast staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Bed comfortable Shower great
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel 7 times now and it gets better every time! Breakfast is great, staff are kind, caring and attentive and the rooms are clean and comfy. New Reno has brightened this hotel up and gave it a whole new look! I would stay here again and again
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the area, the low deposit was awesome because it didn't take away from my spending! The staff was awesome!! Beds were comfortable. Only complaint was my shower was lukewarm on full blast hot water. I will definitely return! We were there for the concert at Pine Knob! Better experience than Hyatt Place all the way around!!
Stayed 1 night in Sep 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Recently been renovated. The most friendliest people managing and running the hotel . They Teresa you like family. I'm Excellent breakfast specious rooms. Very clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
There remodeling is almost done and looks very nice.
Stayed 1 night in Jul 2025

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities
Convenient location close to stores and restaurants.
Stayed 4 nights in May 2025

10/10 Excellent

Angie

Liked: Staff & service, amenities
In town for a concert at Pine Knob. Convenient and comfortable option. We loved it!
Stayed 1 night in Aug 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is questionable.
Stayed 1 night in Aug 2025

4/10 Poor

Gregg

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Electric outlett in bathroom was uncovered. Bare wires not even covered by electric tape. This is in the bathroom with water only inches away. This is very unsafe.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here 3 times over the last 3 yrs and it has just gotten better! The new remodel is open, light, and bright in the entry area and dining area. The only downside was the cable kept going out on the t.v.
Stayed 3 nights in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff were amazing, i did find it very difficult to talk to the cleaning staff who had to translate on their phone. Our adjourning room was incredibly loud and we didnt sleep the last night.
Stayed 3 nights in Aug 2025

6/10 Okay

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived we were informed that this hotel no longer has the room we booked available. This was very disappointing, even more so that apparently Expedia knows the hotel has been renovated so no longer has jacuzzi suites. Bed was comfortable, no noise and breakfast was adequate.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled lake behind needs cleanup
Stayed 2 nights in Jul 2025

10/10 Excellent

Judy Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased traveler

They are under renovations in the lobby but we were still able to have what we wanted for a quick breakfast. Our room had been renovated and was lovely. Had a nice chat with the desk clerk and breakfast lady this morning.
Stayed 1 night in Jun 2025