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Hawthorn Suites By Wyndham Troy, MI

2.5 star property
A peaceful retreat awaits at this Troy hotel where guests can relax by the outdoor pool or warm up beside the lobby's cozy fireplace

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Photo gallery for Hawthorn Suites By Wyndham Troy, MI

Interior - Hawthorn Suites By Wyndham Troy, MI (Troy)
Free daily on-the-go breakfast - Hawthorn Suites By Wyndham Troy, MI (Troy)
Sundeck - Hawthorn Suites By Wyndham Troy, MI (Troy)
Premium bedding, down comforters, pillowtop beds, desk - Hawthorn Suites By Wyndham Troy, MI (Troy)
Exterior - Hawthorn Suites By Wyndham Troy, MI (Troy)
Located in the heart of the business district, Hawthorn Suites By Wyndham Troy, MI offers convenient comfort. Guests can grab a to-go breakfast or unwind on the terrace with scenic views. The outdoor pool and welcoming lobby fireplace are perfect for relaxation.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 1 of 1 room

Executive Penthouse, Multiple Beds, Non Smoking

  • 78 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Troy, Hawthorn Suites By Wyndham Troy, MI is in the city center. Royal Oak Music Theatre and Stagecrafters Baldwin Theatre are cultural highlights, and some of the area's activities can be experienced at Oakland Hills Country Club and Blackheath Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Michigan Lottery Amphitheatre at Freedom Hill or Jerome Duncan Ford Theatre. Visit our Troy travel guide
Map
2600 Livernois Rd, Troy, MI, 48083

What's nearby

  • A sign with the Arctic Ring of Life emblem.
    Detroit Zoo
    10 min drive - 11.3 miles
  • A cityscape with a prominent stadium, historic buildings, and a dense urban grid.
    Ford Field
    21 min drive - 22.4 miles
  • An aerial view of a city with a large stadium, surrounding buildings, and roads.
    Little Caesars Arena
    21 min drive - 22.9 miles
  • A baseball stadium filled with spectators.
    Comerica Park
    21 min drive - 22.8 miles
  • Troy Historic Village
    2 min drive - 1.8 miles

Getting around

  • Troy Transit Center
    6 min drive
  • Detroit, MI (DET-Coleman A. Young Municipal)
    28 min drive

Restaurants

  • McDonald's
    14 min walk
  • Dave's Hot Chicken
    2 min drive
  • Fogo de Chão Brazilian Steakhouse
    10 min walk
  • Sedona Taphouse Troy
    10 min walk
  • Granite City Food & Brewery
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (753 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 19 buildings
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Shared accommodations
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Does Hawthorn Suites By Wyndham Troy, MI have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Hawthorn Suites By Wyndham Troy, MI pet-friendly?

Yes, Hawthorn Suites By Wyndham Troy, MI allows pets (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a deposit of USD 100.00 per stay and a fee of USD 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hawthorn Suites By Wyndham Troy, MI?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Early check-in is available for a fee of USD 25.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Hawthorn Suites By Wyndham Troy, MI?

Check-out is at 11 AM. Late check-out is available for USD 25.00 (subject to availability).

Where is Hawthorn Suites By Wyndham Troy, MI located?

Located in the heart of Troy, this hotel is within 3 mi (5 km) of Troy Historic Village, Somerset Collection, and The Detroit Shoppe. Starr Jaycee Park and Oakland Mall are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hawthorn Suites By Wyndham Troy, MI Reviews

6.8

6.8

Cleanliness

8.2

Location

7.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 247 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 180 out of 1000 reviews

Reviews

Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
They thieves would take any complaint to evict you and keep your money especially the manager
Stayed 1 night in Feb 2021
Verified review

8/10 Good

Mahalia

Good
Stayed 1 night in Dec 2020
Verified review

2/10 Terrible

Miranda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL IS PERMANENTLY CLOSED Not sure how Expedia let me book a closed down hotel. Imagine pulling up to a hotel to have your kickback for your bday to find out it’s permanently closed. I had to scramble to find a hotel at the last min
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Terrence

Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jun 2021
Verified review

2/10 Terrible

Ronisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible I would not recommend

Was giving room that was dirty no one had cleaned it brought the attention to the front desk she gave me another room same i seen maybe 4-5 rooms before I was able to say ok this room is decent. I’ve asked to speak with a manager or have manager call me nothing this was Friday today is Monday and still haven’t heard anything from management
Stayed 2 nights in Nov 2021
Verified review

2/10 Terrible

Dinesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and dusty . Doors are broken .room is not cleaned .
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
The room was very clean. However,
Stayed 1 night in Nov 2021
Verified review

2/10 Terrible

Leon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst property ever

The worst hotel I have ever stayed in. Filthy rooms and property. The first room was dirty and had cobwebs everywhere. I should have stayed in that room. Second room was even worse! Dirt etc on the walls, flys and gnats flying everywhere, broken TV where someone had smashed it and did not fix it and said they could not replace it. I had to clean the room by myself as the maid service said they didn’t have cleaning supplies. I had no where else to go so spent the night there. Unbelievably noisy with people and cars in the parking lot and the neighbor started playing loud music at 4am when they got home.
Stayed 10 nights in Oct 2021
Verified review

8/10 Good

William

Liked: Staff & service
The king size bed was wonderful and the shower was great.
Stayed 2 nights in Oct 2021
Verified review

2/10 Terrible

Yetchyun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen does not have pots and pans. Limited towels, plates, cups and utensils. Has coffee pot but do not provide coffee. No tissue box available, some lights are not working. Lobby sign says including breakfast, but there was none. Do not recommend.
Stayed 1 night in Oct 2021
Verified review

4/10 Poor

Erika

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although the staff was friemdly, the accommodations were subpar. I booked a penthouse suite and more things were wrong than right. The handrails, fans,showerbars, lights in the room were all broken. There were no sheets for the sofa bed and the sheets that were on the downstairs king bed had blood on them. The bathroom floors upstairs were filthy. The door for where the furnace was was dusty. The fride had old butter in it. The floors were sticky. Just gross. For the amount I paid and the deposits they ask for you'd think the place would have been better taken care of. Ill be sendimg my complants to corporate also.
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a sign this is it!!! Don’t book! I will be calling corporate!!! Ill start by saying i made reservations more than a week before and i got a call the day of check in that they made a mistake and overbooked and have to cancel my 2 days… (wasn’t my fault) and they did nothing to accommodate me on this special weekend. So they cancelled 3 hours before check in. I had to find another hotel in 3 hours on a special weekend where everything was booked!! I decided to call around 6pm after check in to see they had any available rooms.. and what a surprise they did. The receptionist Onyeee said come on in and she’ll take care of us. Arrived. i will say she did everything to try to help us out. But still not enough. So come to find. They had plenty of rooms. The first room we went to
Stayed 2 nights in Oct 2021
Verified review

6/10 Okay

Betty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nasty never again

The towels was nasty no face towels lucky we bring r owe bugs, sheets stinks as u see in the freezer ice everywhere sinks plug up. Stay there b4 it wasn’t like that but never again just nasty
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slightly better than a crack house, but not much

I have no clue how this hotel is a "By Wyndham" hotel. It is an old apartment complex converted into a hotel. The room conditions are best described as "Sticky". Plus they charged my credit card twice for the stay and the hotel manager never returned my call about the charge. DO NOT stay here!!
Stayed 2 nights in Oct 2021
Verified review

2/10 Terrible

Diane

Disliked: Cleanliness, property conditions & facilities, room comfort

Should NOT be on hotels.com or any other

Would not stay, found another hotel.
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness
Disgusting place
Stayed 3 nights in Sep 2021
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was very dirty, didnt look clean at all
Stayed 1 night in Sep 2021
Verified review

4/10 Poor

Mariah

Liked: Staff & service
Disliked: Cleanliness
There was a cigarette burn in my bed when I got there, the shower didn’t drain, the “AC” pumped out hot, wet air and it was basically a sauna. I had to open the siding door all night which felt unsafe considering every light outside my room was not working so it was pitch black. I reserved two nights and only stayed one because it was so bad.
Stayed 2 nights in Sep 2021
Verified review

4/10 Poor

Steven

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I liked that I was upgraded to a two bedroom unit.
Stayed 4 nights in Sep 2021
Verified review

2/10 Terrible

sandy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the dirtiest most run down hotel I’ve come across. Broken glass in parking lot. People crammed in one room living with lots of dogs. Hotel doors had paint peeling. First room ac was broken. Second room had black hair stuck to sheets when I pulled back the blanket. Pillows were so old they were no longer rectangular but lumpy squares.
Stayed 1 night in Sep 2021
Verified review

2/10 Terrible

arthur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dissatisfied disaster.

First was sent to a "room" after some confusion between front desk personnel. Neither was dressed professionally and gentlemen in tee shirt was told he was reading wrong numbers for my credit card and "this is why i have to call people in the morning about their card" I came back to front desk as neither key i was given worked. When i returned to check in lobby to say the cards didnt work. I was greeted with disbelieve that my room keys didn’t work. Returned to assigned room where i was greeted by a guest who said they had the room for the next several days. Return to lobby given a new room in a different building. Room had mold on utility closet and bathroom was filthy. This is not a suites hotel as advertised but apears to be full time housing with occasional overnight rentals. I checked out and did not stay here was informed i would still be charged as no refund policy.
Stayed 1 night in Sep 2021
Verified review

2/10 Terrible

Amelia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here!!!

The photos of this property must’ve been taken YEARS ago because it no longer looks like the photos. The hotel was filthy. I found a previous guests clothing in a chair. Spiders in the room. Dust and dirt everywhere. Couch was stained and had holes in it from cigarette burns. The carpets were so filthy my feet turned black from walking around shoeless and I have athletes foot now.
Stayed 3 nights in Sep 2021
Verified review

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Many years ago a friend booked this hotel, and I remember liking it enough to book again. On this trip, however, this place was both disgusting and worrisome. I had to take pictures of how I left it (cleaner than how I found it) for fear this place will try to run a game on the deposit. Any and all amenities promised were unavailable from a hot breakfast to any food at all. The internet was "free" but nonexistent as the LAN network was available sometimes, but connection to the internet was so intermittent I could not even get to http://example.org more than once within a half hour. I even had to bring my own toilet paper as I found out an hour into staying there. The phones would ring every few minutes from Midnight to some unknown time. It is unknown because after alerting the staff (with their short attitudes and uninterested demeanor) I was informed it "just happens." This prompted me to leave the disgusting phone off the receiver and move on at about 4 A.M. The "non smoking ($200 fine)" room reeked of smoke and was filled with other people's hair. The room looked as if a vacuum hadn't even touched it for the last five visitors with the variety of hair found throughout from the kitchen to the carpet to the bathroom. This and many more finer points of staff interaction have prompted me to write both a review here and contact Wyndham separately. If I am able to request a refund I will be doing so at the earliest opportunity. This place disturbs me.
Stayed 2 nights in Sep 2021
Verified review

4/10 Poor

Jim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Hawthorn before, not this one but others. Great concept. Extra room, a kitchen so you don't have to eat out....this one was not that place of previous properties. I'm sure there is a customer for this property (all I will say) but don't go with high expectations. If price is your driver, this is a good choice. (all I will say). Not even sure how to describe it other than to say, think twice. .
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

LaTonya

Disliked: Cleanliness, property conditions & facilities

Disappointed

Multiple big black spiders inside the room, the bathroom door had been kicked in, the frame around the door was busted up, the air conditioner didn’t cool the room down the thermostat was set at 49 degrees, I was afraid to go to sleep, fear of a spider might crawl on me, sleep with the lights on.
Stayed 1 night in Sep 2021