Pet-friendly Hotels in Copperbelt

"We never stayed in the place. There was a security at the gate who gave us keys and we had to figure out where the accommodation was. We left and checked in at a hotel in town. Can I please get a refund of what I paid?"

"These things were described as available at this property but in fact we’re not available at all: Air conditioning WiFi Restaurant Convenience store/shop Plus confusion when we departed about payment - it was paid online through Orbitz but the staff there did not understand that."