Hotel with a Concierge in Basque Country

"Lovely hotel, rooms cleaned every day, food and drink good and reasonably priced. Nice pool and pool area, staff very friendly and efficient. Would definitely use them again."

"Amazing hotel - the rooms were in excellent condition, complemented with their helpful staffs! Would 100% recommend to anyone looking for a luxurious hotel room to enhance your travel."

"Everything about this place was elegant and beautiful, I would definitely go back."

"Actually the hotel notified in advance that they were having problems so had moved us to Hotel Ercilla, a sister property but more upscale. I recommend it. "

"Comfortable room and friendly staff. Convenient to old town and Congreso building"

"Al parecer este hotel se mantiene abierto en invierno para alojar a una docena de trabajadores de empresas extranjeras con sede en Bilbao. Mi consejo es que no admitan resrvas si no pueden dar el servicio que requiere un hotel de 4 estrellas, como por ejemplo la calefacción en plena navidad ( mi habitacion estaba a 17 grados a las 11 de la noche cuando volví de pasar la tarde en Bilbao).Produce impresion ver al recepcionista con chaqueta y bufanda, pero es imprescindible llevarlo incluso en...

"Great location, friendly and helpful staff, and very roomy. While old and somewhat worn in places, it’s very comfortable with a great view over the bay. "

"Nice place close to city centre, 15 minutes walk"