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Surety Hotel

4.0 star property
Hotel with 2 restaurants, a quick walk to Des Moines Civic Center

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Photo gallery for Surety Hotel

1 bedroom, minibar, in-room safe, individually decorated
King Guestroom ADA | 1 bedroom, minibar, in-room safe, individually decorated
Lobby lounge
Exterior
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Deluxe King

1 bedroom, minibar, in-room safe, individually decorated

Deluxe King

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
206 6th Ave., Des Moines, IA, 50309

What's nearby

  • Des Moines Civic Center - 6 min walk - 0.4 miles
  • Iowa Events Center - 11 min walk - 0.6 miles
  • Wells Fargo Arena - 12 min walk - 0.7 miles
  • Hoyt Sherman Place - 16 min walk - 0.9 miles
  • Drake University - 3 min drive - 2.0 miles

Getting around

  • Des Moines International Airport (DSM) - 16 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Royal Mile - ‬4 min walk
  • ‪Mash + MARROW - ‬4 min walk
  • ‪Pho Real Kitchen And B - ‬4 min walk
  • ‪Des Lux Bar - ‬4 min walk

About this property

Surety Hotel

Upscale hotel near Des Moines Civic Center
Located close to Iowa Events Center and Wells Fargo Arena, Surety Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and an outdoor entertainment area. Be sure to enjoy happy hour and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Other perks include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and coffee/tea in the lobby
  • A 24-hour front desk, outdoor furniture, and concierge services
  • A billiards/pool table, smoke-free premises, and luggage storage
  • Guest reviews give top marks for the dining options, helpful staff, and first-rate property condition
Room features
All 137 individually furnished rooms include perks such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Designer toiletries and hair dryers
  • 55-inch LED TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, cable channels, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per night)
  • Street parking available
  • Self parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Mulberry Street Tavern
  • Outdoor Courtyard
  • Surety Coffee Shop

Things to do

  • 24-hour gym
  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,969 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between noon and 2:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The property charges 2.68 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from June 4 2025 to June 5 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Self parking fee: USD 25 per night (in/out privileges)
  • Nearby parking fee: USD 25 per night (98 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between noon and 2:00 PM
  • Credit card charges are subject to a surcharge of 2.68 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines

Frequently asked questions

Is Surety Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 75 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Surety Hotel?

Self parking is available for USD 25 per night.

What time is check-in at Surety Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 50 (subject to availability). Late check-in is available from noon– 2:00 PM for a fee of USD 50.

What time is check-out at Surety Hotel?

Check-out is at noon.

Where is Surety Hotel located?

Located in Downtown Des Moines, this hotel is within a 15-minute walk of Des Moines Civic Center, Iowa Events Center, and Wells Fargo Arena. Hoyt Sherman Place and Drake University are also within 3 mi (5 km).

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Surety Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 781 out of 1008 reviews
Rating 8 - Good. 134 out of 1008 reviews
Rating 6 - Okay. 49 out of 1008 reviews
Rating 4 - Poor. 21 out of 1008 reviews
Rating 2 - Terrible. 23 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel!
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in May 2025

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. But the parking is not
Stayed 1 night in Jun 2025

10/10 Excellent

Serenity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, friendly staff, and great location!
Stayed 1 night in Apr 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Surety for a special occasion. Very clean, modern, and classy.
Stayed 2 nights in May 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Kristine

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is stunning! So much character. The tavern connected is delicious, as is the breakfast & coffee bar. We walked around the city (it’s close to so much!) but ended up spending most of our time at the hotel and tavern there. The staff at every turn was so friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal hotel. Beautiful space with an excellent restaurant and extremely comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy checkin!
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor. The staff was great. We had an event at the Civic Center and easy walk to there. There is a convenience store a couple doors down. Morning coffee was from a local coffee shop for a nice touch. We ate at the onsite restaurant, and it was excellent, especially the drinks! Two options for parking, one underground that are super convenient. Will stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Friendly staff and nice lobby
Stayed 1 night in Apr 2025

8/10 Good

Daisy

Liked: Cleanliness, property conditions & facilities
The hotel was very nice. It was a cool building and
Stayed 1 night in May 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sean was very helpful at the front desk and would return in the future - thank you!
Stayed 1 night in May 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a beautiful hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Lynn

Liked: Cleanliness, property conditions & facilities
This is a beautiful hotel conveniently located in downtown. The bed and shower were both luxurious. Many great restaurants nearby. My husband liked the pool table in the lobby. The only downside was having to go to the parking garage, which was a long walk into the next door building and two flights of stairs away. There was a lot of construction when we visited (April 2025) which is temporary. Overall a good experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2025

10/10 Excellent

MICKIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and the hotel was overall very charming!
Stayed 2 nights in Feb 2025

10/10 Excellent

Ismet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All qas good
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Surety! We wanted a luxurious feeling hotel at a reasonable price and we got that here. The room was classy, clean, comfortable and quiet! We were on the 8th floor and had a great view while a thunderstorm rolled in at night. All of the staff we interacted with were friendly and helpful. We lucked out with street parking so that was easy and way cheaper than the lot. We’ll definitely be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel. Upscale. Bed was not the comfy but loved everything else! Food was excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiffany

Excellent hotel with superb staff
Stayed 1 night in Jan 2025

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, easy check in
Stayed 1 night in Jan 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Well appointed gym, good restaurant & bar, unique guest room design.
Stayed 3 nights in Dec 2024

10/10 Excellent

Natalie

Rooms are beautiful, restaurant is amazing.
Stayed 1 night in Dec 2024