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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property
Family-friendly hotel with a water park and free breakfast

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Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool
Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Deluxe Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Lobby
Bar (on property)

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pet friendly
  • Pool
  • Breakfast included

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
  • 18 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
  • 21 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Room amenity

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 23 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 28 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
5000 Merle Hay Rd, Urbandale, IA, 50322

What's nearby

  • Merle Hay Mall - 3 min drive - 1.5 miles
  • Drake University - 9 min drive - 4.8 miles
  • Living History Farms - 9 min drive - 6.9 miles
  • Wells Fargo Arena - 13 min drive - 7.6 miles
  • Iowa Events Center - 13 min drive - 7.6 miles

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Sonic Drive-In - ‬15 min walk
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Family-friendly hotel near Iowa Gold Star Military Museum
Located close to Buccaneer Arena, Ramada Tropics Resort & Conf Center by Wyndham Des Moines provides free continental breakfast, a water park, and a poolside bar. Be sure to enjoy a meal at Castaways Grill, the on-site restaurant. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with a waterslide
  • Free self parking
  • An elevator, ATM/banking services, and a computer station
  • A gift shop, a banquet hall, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 166 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 37-inch HDTVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Frequently asked questions

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Ramada Tropics Resort & Conf Center by Wyndham Des Moines pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Self parking is free at this property.

What time is check-in at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Check-in begins at 4:00 PM.

What time is check-out at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Check-out is at 11:00 AM.

Where is Ramada Tropics Resort & Conf Center by Wyndham Des Moines located?

Set in Urbandale, this family-friendly hotel is within 6 mi (10 km) of Buccaneer Arena, Iowa Gold Star Military Museum, and Des Moines Community Playhouse. John and Mary Pappajohn Sculpture Park and Iowa Hall of Pride are also within 9 mi (15 km).

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Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

Reviews

5.8
Rating 10 - Excellent. 83 out of 436 reviews
Rating 8 - Good. 69 out of 436 reviews
Rating 6 - Okay. 87 out of 436 reviews
Rating 4 - Poor. 75 out of 436 reviews
Rating 2 - Terrible. 122 out of 436 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Book this hotel for the pool, it was great! Location of the hotel was good.
Stayed 2 nights in May 2025

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, fun place and everything was great except our shower handle was broken and we couldn’t shower for 2 days.
Stayed 2 nights in May 2025

8/10 Good

Clint

Pool was open and room was clean, all we needed.
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Disliked: Property conditions & facilities
We have been visiting this property for over 15 years. The area around the hotel has gone down considerably.
Stayed 1 night in May 2025

2/10 Terrible

Deloris

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and kind especially at the front desk. What I did not like is it felt dirty-partly because the carpet was very worn, our room had a hole that s the carpet the beds were not comfortable. Also they did not clean our room while we were there and we had to get towels from the front desk.
Stayed 4 nights in May 2025

4/10 Poor

Howard

With the right management it could be a great place. It had an attached pizza place and the pizza was not eatable. The crust was so hard it was like a teething biscuit. The check in was great but only 1 person to do it. It has a small water park great for like 12 snd under. But all Friday Saturday and Sunday never had towels. Rooms were clean.
Stayed 2 nights in May 2025

6/10 Okay

Chauncey

Disliked: Amenities
No hot water. Very noisy people on the hallway. I wont be staying here again.
Stayed 1 night in May 2025

8/10 Good

Kayla

Doesn’t answer hotel phones - child safety / food terrible
Stayed 1 night in May 2025

2/10 Terrible

Kristine

Disliked: Cleanliness, amenities, property conditions & facilities
Never found the game room. Pool area dirty. Rooms were worn out. There was a break i and the police came. Didnt feel safe
Stayed 2 nights in May 2025

2/10 Terrible

Tamesha

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not clean at all. Had dead bug juice on the comforter and box spring
Stayed 1 night in May 2025

8/10 Good

Travis

Liked: Cleanliness
It was ok . Could have been better staffed
Stayed 3 nights in Apr 2025

6/10 Okay

Christopher

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
As others have said, the property is run down and requires repairs. In saying that, when we first arrived, neither TV in our room was functioning, but maintenance came up quickly and got it going, so that is a plus. The staff was friendly but a little understaffed. Overall, it's an okay place to stay, and honestly, we would stay there again, but just know that it's an older water park hotel, so it does get a lot of use and needs a little TLC.
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible experience. When we arrived, the pool was closed, and the hotel didn't notify us. I'll never return to that place.
Stayed 2 nights in Apr 2025

6/10 Okay

Rusty

Disliked: Staff & service, amenities, property conditions & facilities
No hot water bathroom didn't lock
Stayed 2 nights in Mar 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Stay

Last minute, quick overnight trip for business. Great rate, very nice clean place. Comfortable room, easy in and out check in. A place I would definitely revisit.
Stayed 1 night in Jan 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No quality continental breakfast. Extremely noisy- no sound proofing what so ever!
Stayed 2 nights in Apr 2025

2/10 Terrible

Amber D

Disliked: Staff & service, amenities
The water park was closed and the TV in the room did not work. The front desk staff at check in barely engaged with me and seemed bothered to have to help me
Stayed 1 night in Apr 2025

6/10 Okay

Erin

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff were all great from the desk clerks to the bar staff. The hot tub was not operating like it should and was fishing dead skin off the water’s surface was not hot and the jets were not working. Room was great but we did have kids knocking on our door and running all evening as we were pool side. But we came for our 3 year olds Birthday and she and the other kids had an absolute BLAST
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have restaurant in hotel
Stayed 1 night in Sep 2024

8/10 Good

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
The indoor swim park is perfect for all ages.
Stayed 1 night in Dec 2024

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothibg
Stayed 2 nights in Mar 2025

8/10 Good

staci

Liked: Cleanliness, staff & service, room comfort
Had an amazing time pool was great for the kids but rooms could use an upgrade
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
We had a great time. Super affordable. It was a little worn down, but to be expected in a water park-type stay. We had a great time, and the staff was wonderful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dajhaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I surprised my girlfriend and step daughter n the check in was seamless n efficient that experience led to a fun night ill definitely b coming bk
Stayed 1 night in Jan 2025

8/10 Good

Sue

Liked: Staff & service
The room we checked in to had a toilet that constantly ran. The bathroom pocket door was wedged open. The front desk was very accommodating to get us moved to a new room
Stayed 1 night in Mar 2025