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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property
Families dive into action at this Des Moines hotel where the indoor waterslide pool, arcade room and on-site dining create a lively retreat

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Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

An indoor pool with slides and a ship-themed play area. - Ramada Tropics Resort & Conf Center by Wyndham Des Moines (Urbandale)
A hotel room with a large bed, a desk with a chair, a television, and a small table with a lamp. - Ramada Tropics Resort & Conf Center by Wyndham Des Moines (Urbandale)
A bar area with a central counter, multiple bar stools, and a decorative figure on top. - Ramada Tropics Resort & Conf Center by Wyndham Des Moines (Urbandale)
A lobby with a reception desk, a curved seating area, and a decorative palm tree centerpiece. - Ramada Tropics Resort & Conf Center by Wyndham Des Moines (Urbandale)
A spacious restaurant with wooden tables and chairs, a stone wall, and a large window overlooking the dining area. - Ramada Tropics Resort & Conf Center by Wyndham Des Moines (Urbandale)
At Ramada Tropics Resort & Conf Center by Wyndham Des Moines, families enjoy fun and relaxation. Start with a free breakfast buffet, then head to the indoor pool with a waterslide. Enjoy the poolside bar, Castaways Grill, and the arcade room for entertainment.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, desk, chair, TV, and a painting on the wall.

Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

A compact kitchen with a microwave, a coffee maker, and a small cabinet.

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a sitting area with a sofa and armchair, a small desk, a bathroom with a bathtub, and a large window with curtains.

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a sofa, a small table, and a TV.

Deluxe Suite, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

A compact living room with a sofa, a small table, a TV, and a kitchenette in the background.

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

  • 19 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for 1 Queen Bed, Mobility Accessible Room, Poolside, Non-Smoking

Private kitchen | Coffee/tea maker, fridge, microwave

1 Queen Bed, Mobility Accessible Room, Poolside, Non-Smoking

  • Sleeps 5
  • 1 Queen Bed
  • Free WiFi

View all photos for Two-Bedroom Suite With One King Bed And Two Queen Beds-Non-Smoking

Desk, soundproofing, iron/ironing board, cribs (free)

Two-Bedroom Suite With One King Bed And Two Queen Beds-Non-Smoking

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for King Suite Pool Side-Non-Smoking

Desk, soundproofing, iron/ironing board, cribs (free)

King Suite Pool Side-Non-Smoking

  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a wardrobe.

Room, 2 Queen Beds, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a wardrobe.

Deluxe Room, 2 Queen Beds, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

A hotel room with two beds, a desk, a TV, and a chair.

Suite, 2 Queen Beds, Non Smoking, Pool View

  • 19 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

A compact kitchen with a microwave, a coffee maker, and a small cabinet.

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Room, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

A hotel room with a bed, desk, chair, TV, and a painting on the wall.

Deluxe Room, 1 King Bed, Non Smoking, Poolside

  • 19 sq m
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

A hotel room with two beds, a desk, a chair, a television, and a wardrobe.

Room, 2 Queen Beds, Non Smoking, Poolside

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

A living room with a dining area, leather furniture, and a patterned carpet.

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

  • 21 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

A hotel room with a large bed, a desk with a chair, a television, and a small table with a lamp.

Suite, 1 King Bed, Non Smoking, Poolside

  • 23 sq m
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

About the neighborhood

Urbandale is home to Ramada Tropics Resort & Conf Center by Wyndham Des Moines. The area's natural beauty can be seen at John and Mary Pappajohn Sculpture Park, while Iowa Gold Star Military Museum and Des Moines Community Playhouse are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Buccaneer Arena. Visit our Urbandale travel guide
Map
5000 Merle Hay Rd, Urbandale, IA, 50322

What's nearby

  • A colorful salad with various vegetables and cheese.
    Jordan Creek Town Center
    11 min drive - 11.4 miles
  • An aerial view of a bustling fairground with various stalls, rides, and a Ferris wheel.
    Iowa State Fairgrounds
    14 min drive - 13.4 miles
  • Merle Hay Mall
    3 min drive - 1.5 miles
  • Drake University
    8 min drive - 5.2 miles
  • Adventureland
    11 min drive - 13.6 miles

Getting around

  • Des Moines International Airport (DSM)
    30 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • McDonald's
    5 min walk
  • 7 Brew Coffee
    2 min drive
  • Casey's General Store
    2 min drive
  • Sonic Drive-In
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Ramada Tropics Resort & Conf Center by Wyndham Des Moines pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Check-in begins at 4:00 PM.

What time is check-out at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Check-out is at 11:00 AM.

Where is Ramada Tropics Resort & Conf Center by Wyndham Des Moines located?

Set in Urbandale, this family-friendly hotel is within 6 mi (10 km) of Buccaneer Arena, Iowa Gold Star Military Museum, and Des Moines Community Playhouse. John and Mary Pappajohn Sculpture Park is 7.5 mi (12.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

5.8

5.8

Cleanliness

6.0

Amenities

6.6

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 188 out of 929 reviews
Rating 8 - Good. 152 out of 929 reviews
Rating 6 - Okay. 177 out of 929 reviews
Rating 4 - Poor. 171 out of 929 reviews
Rating 2 - Terrible. 241 out of 929 reviews

Reviews

Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. The women working the front desk was amazing. The pool was great and the food from the sports bar was excellent. The back could have used some cleaning as there was a pizza and other trash out there but outside of that it was amazing
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is dated but it’s a cool place if you have children. This Ramada needs a make over its time! The staff is nice check in was easy.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Christian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not the greatest in condition. The smoking area was just outside our window. We could smell everything that was being smoked out there. However, for this price it is worth it as you get to enjoy a nice pool without a resort fee. As for the internet, arcade, and restaurant. The restaurant is nice with plenty of options and has a bar. The arcade however is not very good and some of the candy was expired. Internet service was touch n go and would sometimes not have any connection. Overall on a budget this is a somewhat good deal but we will probably not stay here again.
Stayed 2 nights in Jul 2026
Verified

8/10 Good

Samantha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was pretty dated, our pullout couch was broke and the staff were very quick to bring us a roll away bed! The staff is what made this place great.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Joel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The beds are very comfortable! Hardly anyone staying in the hotel, yet housekeeping was at our door before 11.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities
There was so much to do swim arcade and a restaurant
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Heather

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great!!! Property not so much!!!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Katie

Disliked: Property conditions & facilities
Okay stay. Kids were happy. Tv and internet never worked properly.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Nathan

Liked: Staff & service
Nice water park to keep kids busy could use some cleaning no vent fan in hotel bathroom
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always fun to stay here , nice place it is a little old but still nice and fun for kids , main pool was nice and warm !
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for families
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities
We recently stayed here while visiting family in Iowa. Overall, it was a decent experience with both positives and negatives. We specifically booked a poolside room, expecting easy access to the pool area. While our room technically overlooked the pool, it was located upstairs and around the corner, which wasn’t quite what we had in mind when booking “poolside.” The indoor water park was definitely the highlight of our stay. My grandkids had an absolute blast, and it provided hours of entertainment. The room itself was clean, and the staff were very friendly, helpful, and pleasant to interact with throughout our visit. The property could use some updating, particularly the carpet in the common areas, which is showing its age. Another disappointment was that the restaurant closed because it opened at 3:00 PM, making it difficult to grab lunch. Overall, if you’re visiting with children and plan to spend time at the water park, it’s worth considering. The friendly staff and clean rooms were appreciated, but some facility updates and expanded dining hours would greatly improve the guest experience.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Ross

Liked: Amenities
Nice place to take the kids for a weekend. Nice restaurant. Nice bar. Extra activities just down the road.
Arcade
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
The pools were great kids had fun but they need to be cleaner!!! Loved they were warm but next day were cooler.! Would be nice to have some Protein with breakfast!! Staff was great
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Kayden

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was clean the staff was really nice but the kids were running up and down the hallway being really loud at 1 in the morning no parents and the hallways smells like weed
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, internet didn't work the best. We primarily stay here for the pool. Kids love it. All of the pools were cold accept the one with the slide. Due to amount of ppl water was extremely foggy. Kids still enjoyed themselves.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Christie

Had to get a different room because our had not been cleaned. The grandkids had a blast though. Loved playing in the pool area and the arcade.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location was great. On a road with several eating options and also had on site pizza restaurant. However, the cleanliness was something to be desired. Literally clumps of hair floating through the pools. You could see things floating in all pools, we got out pretty quick and didnt re enter. Room was okay but the immobile shower door left everything damp and the floor mat soaked. Our TV didnt work and my teenager and I could smell weed clear as day so we werent comfortable complaining.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but a little dated. Carpet worn in places. Pillows were great. Had a really hard time with the tv. Maintenance was nice and came 2 times to fix. Breakfast was ok. Kids had a blast at the pool. We will definitely take the kids back.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is worn down and needs updated. Good. Helpful staff, the pool temp was great, beds were soft. Overall the room was ok. Bad: several times no hot water for showers Leaking shower head, the whole hotel needs a good deep clean.. One water slide broken. This hotel has a ton of potential. Not sure if i will stay again until they do some much needed updates
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Elizabeth

Liked: Amenities
Disliked: Cleanliness
Our room was clean but out in the area of the pool & sitting was dirty. The restaurant there was way under staffed & the manager in the restaurant was doing absolutely nothing while the 2 people that were working was trying to keep up with orders & cooking. My friend cleaned up tables for them. They couod definitely use some better help & a different manager in the restaurant! Besides that the kids had fun swimming.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Robert

Room could’ve been a lot better leaky faucet in the bath bathroom door didn’t close all the way and the lock was incredibly janky but the staff were super nice and everything else
Stayed 1 night in Dec 2025
Verified

8/10 Good

Brandon

Liked: Staff & service, amenities
We loved that we had a microwave and a refrigerator in our hotel room. The showers were kind of small and so water went everywhere in the bathroom. They were really busy and probably didn’t have time, but the hallway and common areas needed vacuumed really bad. My kids loved the waterpark part. One of the pools was significantly warmer than the others. I wish they all would’ve been slightly warmer like that one. The kids loved the waterslides. The staff were friendly and got us extra blankets when our youngest got sick all over the bed. We will be back again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is great, and the staff is always friendly. The rooms are clean and nice too. I thinks its a great hotel for the price! The pool will definitely keep us coming back!
Stayed 1 night in Aug 2025