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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property
Families dive into action at this Des Moines hotel where the indoor waterslide pool, arcade room and on-site dining create a lively retreat

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Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool - Ramada Tropics Resort & Conf Center by Wyndham Des Moines (Urbandale)
Bar (on property) - Ramada Tropics Resort & Conf Center by Wyndham Des Moines (Urbandale)
Lobby - Ramada Tropics Resort & Conf Center by Wyndham Des Moines (Urbandale)
Suite, 1 King Bed, Non Smoking, Poolside | Desk, soundproofing, iron/ironing board, free cribs/infant beds - Ramada Tropics Resort & Conf Center by Wyndham Des Moines (Urbandale)
Breakfast area - Ramada Tropics Resort & Conf Center by Wyndham Des Moines (Urbandale)
At Ramada Tropics Resort & Conf Center by Wyndham Des Moines, families enjoy fun and relaxation. Start with a free breakfast buffet, then head to the indoor pool with a waterslide. Enjoy the poolside bar, Castaways Grill, and the arcade room for entertainment.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Room amenity

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

  • 19 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Pool View

  • 19 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, Poolside

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

  • 21 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Poolside

  • 23 sq m
  • Sleeps 6
  • 1 King Bed

About the neighborhood

Urbandale is home to Ramada Tropics Resort & Conf Center by Wyndham Des Moines. The area's natural beauty can be seen at John and Mary Pappajohn Sculpture Park, while Iowa Gold Star Military Museum and Des Moines Community Playhouse are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Buccaneer Arena. Visit our Urbandale travel guide
Map
5000 Merle Hay Rd, Urbandale, IA, 50322

What's nearby

  • Jordan Creek Town Center
    Jordan Creek Town Center
    11 min drive - 11.6 miles
  • Merle Hay Mall
    3 min drive - 1.5 miles
  • Drake University
    8 min drive - 5.0 miles
  • Casey's Center
    11 min drive - 9.1 miles
  • Adventureland
    12 min drive - 13.1 miles

Getting around

  • Des Moines International Airport (DSM)
    30 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • McDonald's
    5 min walk
  • Casey's General Store
    2 min drive
  • 7 Brew Coffee
    20 min walk
  • Cheba Hut
    13 min walk

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Family-friendly hotel near Iowa Gold Star Military Museum
Located close to Buccaneer Arena, Ramada Tropics Resort & Conf Center by Wyndham Des Moines provides free breakfast, a water park, and a poolside bar. Be sure to enjoy a meal at Castaways Grill, the on-site restaurant. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool, along with a waterslide
  • Free self parking
  • An elevator, ATM/banking services, and a computer station
  • A gift shop, a banquet hall, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 166 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 37-inch HDTVs with premium channels
  • Refrigerators, microwaves, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Frequently asked questions

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Ramada Tropics Resort & Conf Center by Wyndham Des Moines pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Check-in begins at 4:00 PM.

What time is check-out at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Check-out is at 11:00 AM.

Where is Ramada Tropics Resort & Conf Center by Wyndham Des Moines located?

Set in Urbandale, this family-friendly hotel is within 6 mi (10 km) of Buccaneer Arena, Iowa Gold Star Military Museum, and Des Moines Community Playhouse. John and Mary Pappajohn Sculpture Park is 7.5 mi (12.1 km) away.

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Reviews

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

5.6

5.8

Cleanliness

5.8

Amenities

6.4

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 144 out of 790 reviews
Rating 8 - Good. 128 out of 790 reviews
Rating 6 - Okay. 153 out of 790 reviews
Rating 4 - Poor. 147 out of 790 reviews
Rating 2 - Terrible. 218 out of 790 reviews

Reviews

Verified

6/10 Okay

Nathan

Liked: Staff & service
Nice water park to keep kids busy could use some cleaning no vent fan in hotel bathroom
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Kayden

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was clean the staff was really nice but the kids were running up and down the hallway being really loud at 1 in the morning no parents and the hallways smells like weed
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
The pools were great kids had fun but they need to be cleaner!!! Loved they were warm but next day were cooler.! Would be nice to have some Protein with breakfast!! Staff was great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always fun to stay here , nice place it is a little old but still nice and fun for kids , main pool was nice and warm !
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ross

Liked: Amenities
Nice place to take the kids for a weekend. Nice restaurant. Nice bar. Extra activities just down the road.
Arcade
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but a little dated. Carpet worn in places. Pillows were great. Had a really hard time with the tv. Maintenance was nice and came 2 times to fix. Breakfast was ok. Kids had a blast at the pool. We will definitely take the kids back.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Christie

Had to get a different room because our had not been cleaned. The grandkids had a blast though. Loved playing in the pool area and the arcade.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Elizabeth

Liked: Amenities
Disliked: Cleanliness
Our room was clean but out in the area of the pool & sitting was dirty. The restaurant there was way under staffed & the manager in the restaurant was doing absolutely nothing while the 2 people that were working was trying to keep up with orders & cooking. My friend cleaned up tables for them. They couod definitely use some better help & a different manager in the restaurant! Besides that the kids had fun swimming.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for families
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Robert

Room could’ve been a lot better leaky faucet in the bath bathroom door didn’t close all the way and the lock was incredibly janky but the staff were super nice and everything else
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
Check in was fast & easy, the building needs to be updated, CLEANED better, the building smells wet and moldy down by the pool. The pool with the pirate ship was very dirty and slimey feeling.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used a suite for a family birthday and the family enjoyed their time swimming. I enjoy water parks so it was nice to see other people enjoying it as well.
Stayed 1 night in Oct 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very disappointing. Only hot items were waffles. Very limited selection. Desk staff was very good and helpful. Rooms need some updating and repainting.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is great, and the staff is always friendly. The rooms are clean and nice too. I thinks its a great hotel for the price! The pool will definitely keep us coming back!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff. This is my second time in the last 30 days. We take the grandkids there. The front desk staff and bar staff are amazing!!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

People were friendly and welcoming. Facilities look in good conditions.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff there is very friendly. This is my second time in the last 30 days. We take the grandkids. I’ve never had any issue. But front desk staff and bar staff is amazing!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Becky

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They did not have two room reservations upon arrival. Just one. Thank God they were able to accommodate. Water slides and hot tub not working. The staff was very friendly and they were awesome.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Bryan

Liked: Amenities, property conditions & facilities
Great value for the price. Super cheap and impressed by indoor water park. Will stay again. Breakfast isnt much but didnt expect much for 80 bux a night
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Kaleb

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk Staff was amazing loved them, breakfast was trash serviced week old expired milk. NO WIFI.
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Katelyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I wish i had a better experience. The staff very friendly and trying thier best . But as for the property waiting most your stay when check in is at 4 and dont get the room until close 7pm . No light bulbs the lamps and zero warm water . No clean fresh towles available for rooms . Kind of a bummer for the price being pool side bottom floor . This property really needs to it figure out it really shouldnt have been this way .
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Rebecca

No rooms were available at 4 when I tried to check in. It was a b day for my kids. Very disappointed
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Robin

Disliked: Amenities
The room was clean but the phone that was in the room was busted, so we had to use our own to call the front desk to bring extra towels to the room. Which was a waste of time because we had to go to the front desk to get own towels because they refused to walk them to our room. Guess there is no such thing as room service anymore. Also could not use Netflix on their tv as it is outdated. The pools were as clean as they could be since there were multiple events going on that weekend but the hot tub was disgusting! Was only a couple in there and the water was cloudy and oily.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Rachel

Liked: Staff & service
Disliked: Cleanliness
1 room heater wasnt working-maintenance came and changed battery still didnt work, key card quit workng in the other room. Remote didnt turn on or off the tv toilets were loose- when sitting down it falls forward when getting up it falls backwards, breakfast wasnt ideal either. There wasnt any kind of eggs,bacon,toast. There was just waffels, ceral and some yogurt. Staff was great tho
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

9.5/10

Hotel and hotel staff was great. Only thing to complain about was just the floor was wet but it’s also a pool hotel. Sooo… over all great experience.
Stayed 2 nights in Jun 2025