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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property
Families dive into action at this Des Moines hotel where the indoor waterslide pool, arcade room and on-site dining create a lively retreat

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Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool - Ramada Tropics Resort & Conf Center by Wyndham Des Moines (Urbandale)
Breakfast area - Ramada Tropics Resort & Conf Center by Wyndham Des Moines (Urbandale)
Suite, 1 King Bed, Non Smoking, Poolside | Desk, soundproofing, iron/ironing board, free cribs/infant beds - Ramada Tropics Resort & Conf Center by Wyndham Des Moines (Urbandale)
Bar (on property) - Ramada Tropics Resort & Conf Center by Wyndham Des Moines (Urbandale)
Lobby - Ramada Tropics Resort & Conf Center by Wyndham Des Moines (Urbandale)
At Ramada Tropics Resort & Conf Center by Wyndham Des Moines, families enjoy fun and relaxation. Start with a free breakfast buffet, then head to the indoor pool with a waterslide. Enjoy the poolside bar, Castaways Grill, and the arcade room for entertainment.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Room amenity

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

  • 19 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Pool View

  • 19 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, Poolside

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

  • 21 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Poolside

  • 23 sq m
  • Sleeps 6
  • 1 King Bed

About the neighborhood

Urbandale is home to Ramada Tropics Resort & Conf Center by Wyndham Des Moines. The area's natural beauty can be seen at John and Mary Pappajohn Sculpture Park, while Iowa Gold Star Military Museum and Des Moines Community Playhouse are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Buccaneer Arena. Visit our Urbandale travel guide
Map
5000 Merle Hay Rd, Urbandale, IA, 50322

What's nearby

  • #foodiefinds The best Avocado salad!
    Jordan Creek Town Center
    11 min drive - 11.6 miles
  • Aerial View of the Iowa State Fair in the Des Moines Metro Area
    Iowa State Fairgrounds
    15 min drive - 13.4 miles
  • Iowa State University featuring a park and modern architecture
    Iowa State University
    36 min drive - 45.7 miles
  • Merle Hay Mall
    3 min drive - 1.5 miles
  • Casey's Center
    11 min drive - 9.1 miles

Getting around

  • Des Moines International Airport (DSM)
    30 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • McDonald's
    5 min walk
  • Casey's General Store
    2 min drive
  • 7 Brew Coffee
    20 min walk
  • Buffalo Wild Wings
    19 min walk

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Family-friendly hotel near Iowa Gold Star Military Museum
Located close to Buccaneer Arena, Ramada Tropics Resort & Conf Center by Wyndham Des Moines provides free breakfast, a water park, and a poolside bar. Be sure to enjoy a meal at Castaways Grill, the on-site restaurant. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool, along with a waterslide
  • Free self parking
  • A banquet hall, a computer station, and wedding services
  • ATM/banking services, meeting rooms, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 166 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 37-inch HDTVs with premium channels
  • Refrigerators, microwaves, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Frequently asked questions

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Ramada Tropics Resort & Conf Center by Wyndham Des Moines pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Check-in begins at 4:00 PM.

What time is check-out at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Check-out is at 11:00 AM.

Where is Ramada Tropics Resort & Conf Center by Wyndham Des Moines located?

Set in Urbandale, this family-friendly hotel is within 6 mi (10 km) of Buccaneer Arena, Iowa Gold Star Military Museum, and Des Moines Community Playhouse. John and Mary Pappajohn Sculpture Park and Iowa Hall of Pride are also within 9 mi (15 km).

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Reviews

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

5.6

5.8

Cleanliness

6.0

Amenities

6.4

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 134 out of 733 reviews
Rating 8 - Good. 118 out of 733 reviews
Rating 6 - Okay. 141 out of 733 reviews
Rating 4 - Poor. 136 out of 733 reviews
Rating 2 - Terrible. 204 out of 733 reviews

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always fun to stay here , nice place it is a little old but still nice and fun for kids , main pool was nice and warm !
Stayed 1 night in Dec 2025

10/10 Excellent

Ross

Liked: Amenities
Nice place to take the kids for a weekend. Nice restaurant. Nice bar. Extra activities just down the road.
Arcade
Stayed 2 nights in Dec 2025

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for families
Stayed 3 nights in Aug 2025

6/10 Okay

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
Check in was fast & easy, the building needs to be updated, CLEANED better, the building smells wet and moldy down by the pool. The pool with the pirate ship was very dirty and slimey feeling.
Stayed 1 night in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very disappointing. Only hot items were waffles. Very limited selection. Desk staff was very good and helpful. Rooms need some updating and repainting.
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used a suite for a family birthday and the family enjoyed their time swimming. I enjoy water parks so it was nice to see other people enjoying it as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff. This is my second time in the last 30 days. We take the grandkids there. The front desk staff and bar staff are amazing!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Marlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is great, and the staff is always friendly. The rooms are clean and nice too. I thinks its a great hotel for the price! The pool will definitely keep us coming back!
Stayed 1 night in Aug 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff there is very friendly. This is my second time in the last 30 days. We take the grandkids. I’ve never had any issue. But front desk staff and bar staff is amazing!
Stayed 1 night in Oct 2025

4/10 Poor

Katelyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I wish i had a better experience. The staff very friendly and trying thier best . But as for the property waiting most your stay when check in is at 4 and dont get the room until close 7pm . No light bulbs the lamps and zero warm water . No clean fresh towles available for rooms . Kind of a bummer for the price being pool side bottom floor . This property really needs to it figure out it really shouldnt have been this way .
Stayed 1 night in Dec 2025

6/10 Okay

Becky

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They did not have two room reservations upon arrival. Just one. Thank God they were able to accommodate. Water slides and hot tub not working. The staff was very friendly and they were awesome.
Stayed 2 nights in Nov 2025

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Book this hotel for the pool, it was great! Location of the hotel was good.
Stayed 2 nights in May 2025

6/10 Okay

Robin

Disliked: Amenities
The room was clean but the phone that was in the room was busted, so we had to use our own to call the front desk to bring extra towels to the room. Which was a waste of time because we had to go to the front desk to get own towels because they refused to walk them to our room. Guess there is no such thing as room service anymore. Also could not use Netflix on their tv as it is outdated. The pools were as clean as they could be since there were multiple events going on that weekend but the hot tub was disgusting! Was only a couple in there and the water was cloudy and oily.
Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

People were friendly and welcoming. Facilities look in good conditions.
Stayed 1 night in Jul 2025

6/10 Okay

Kaleb

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk Staff was amazing loved them, breakfast was trash serviced week old expired milk. NO WIFI.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bryan

Liked: Amenities, property conditions & facilities
Great value for the price. Super cheap and impressed by indoor water park. Will stay again. Breakfast isnt much but didnt expect much for 80 bux a night
Stayed 2 nights in Jun 2025

6/10 Okay

Alicia

Liked: Staff & service
Disliked: Property conditions & facilities
There is no shower door-- the floor got soaked and then was slippery. I have 2 small chicldren that slipped and fell. No room phone to call front desk. The water park was not open and the lap pool had chipped paint in the water. The carpet in the main entranced was soiled-- not a good first impression walking in. The staff were kind, courteous and helpful.
Stayed 1 night in Oct 2025

6/10 Okay

Shanna

Liked: Staff & service
Disliked: Property conditions & facilities
The property is a little run down, but the pool was so great for my kids. They couldn't get enough. The hotel front staff was really great too. Evelyn was kind and really helpful to me and my two crazy kiddos.
Stayed 1 night in Jun 2025

10/10 Excellent

Esther

Liked: Cleanliness, property conditions & facilities
Was nice hotel little outdated in room curtains are very worn but overall room was clean. Breakfast was good nothing special waffles and cereal along with fruit and granola bars. Was disappointed Sunday when went down to breakfast early Sunday to watch Vikings game in the breakfast area(which is the bar in the hotel) asked to turn on tv(which were working sat morning) but was told they don't come with the breakfast area and the bar people won't be there until 11 to turn them on. 😔 will probaly stay again if in area the kids love the pools just needs some updating in rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

9.5/10

Hotel and hotel staff was great. Only thing to complain about was just the floor was wet but it’s also a pool hotel. Sooo… over all great experience.
Stayed 2 nights in Jun 2025

6/10 Okay

Scott

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff at front desk and restaurant. Oil staff a little grumpy. Need spaces for teenagers not old enough for hot tub and too old for 3 foot pool. Sheet in pull out couch smelled musty and were not sleep worthy
Stayed 1 night in Jun 2025

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A lot of areas in the halls smelled like marijuana and wet dog. The person who checked us in was incredibly kind and friendly. I was nervous to go back to ask for a different room but I don’t think I could have gotten any sleep in the first one with how strong the wet dog odor was. She was very understanding and switched us to a room that smelled much more neutral. There were large water damage spots on the walls and ceiling you could tell water had leaked into the room at some point, and part of our mattress was permanently crushed making you roll to one side. We chose this hotel based on the water park and I could deal with the room as long as the kids have fun, but the large water slides were not working. My kids were a little bummed about that.
Stayed 1 night in Oct 2025

6/10 Okay

Danielle

Disliked: Staff & service, property conditions & facilities

Disappointed but waterpark & pizza helped

I rented a suite bc we had 5 people and pulled out the bed in the couch, it was broken and no one could sleep on the bed. The person woke up with a back ache the next morning. The water park and the pizza were a hit tho. Was disappointed tho.
Stayed 1 night in Jul 2025

8/10 Good

Regenia

When I arrived to check in there was no one at the front desk. Apparently the person who was there quit and left the facility and the manager had to come back. I waited about 45 minutes. The manager was very kind and efficient and did a great job, kudos to her! My family had a great time and life guards were a great amenity!
Stayed 1 night in Jun 2025

4/10 Poor

Jason

Disliked: Staff & service, property conditions & facilities
Kids enjoyed the facilities. Rooms had no hot water. Breakfast was horrible. Rooms were decent No roll away as promised.
Stayed 1 night in May 2025