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Hyatt Place West Des Moines Jordan Creek

3.0 star property
Travelers start their day with a complimentary breakfast buffet before shopping at Jordan Creek Town Center or relaxing in the indoor pool after a busy day

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Photo gallery for Hyatt Place West Des Moines Jordan Creek

Premium bedding, desk, iron/ironing board, free WiFi - Hyatt Place West Des Moines Jordan Creek (West Des Moines)
Bar (on property) - Hyatt Place West Des Moines Jordan Creek (West Des Moines)
Exterior - Hyatt Place West Des Moines Jordan Creek (West Des Moines)
Lobby sitting area - Hyatt Place West Des Moines Jordan Creek (West Des Moines)
Concierge desk - Hyatt Place West Des Moines Jordan Creek (West Des Moines)
Hyatt Place West Des Moines Jordan Creek is minutes from premium shopping. Guests enjoy a free breakfast buffet, relax in the indoor pool, and unwind on the terrace. The café offers a quick pick-me-up. Practical amenities include dry cleaning and luggage storage.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed

9.6 out of 10
Exceptional
(130 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds (2 Queen, 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (2 Queen, 1 Sofa Bed)

9.4 out of 10
Exceptional
(64 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 64 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

9.8 out of 10
Exceptional
(25 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

9.8 out of 10
Exceptional
(14 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Accessible (2 Queen Beds & 1 SofaBed)

Room, Accessible (2 Queen Beds & 1 SofaBed) | Living area | 50-inch LED TV with satellite channels, TV, iPod dock

Room, Accessible (2 Queen Beds & 1 SofaBed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Room, Accessible, Bathtub (2 Queen Beds & 1 SofaBed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in West Des Moines, Hyatt Place West Des Moines Jordan Creek is in an area with great shopping. Cinemark Century Jordan Creek 20 and Topgolf are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Clive Aquatic Center and Living History Farms. Looking to enjoy an event or a game? See what's going on at Iowa Events Center or Casey's Center. Visit our West Des Moines travel guide
Map
295 South 64th st, West Des Moines, IA, 50266

What's nearby

  • Jordan Creek Town Center
    Jordan Creek Town Center
    3 min walk - 0.2 miles
  • Cinemark Century Jordan Creek 20
    11 min walk - 0.6 miles
  • West Glen Town Center
    16 min walk - 0.9 miles
  • Topgolf
    2 min drive - 1.3 miles
  • Bridgewood Plaza
    3 min drive - 0.9 miles

Getting around

  • Des Moines International Airport (DSM)
    27 min drive

Restaurants

  • Subway
    12 min walk
  • Casey's
    9 min walk
  • Chick-fil-A
    10 min walk
  • Raising Cane's Chicken Fingers
    17 min walk
  • The Cheesecake Factory
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Frequently asked questions

Does Hyatt Place West Des Moines Jordan Creek have a pool?

Yes, this property has an indoor pool.

Is Hyatt Place West Des Moines Jordan Creek pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place West Des Moines Jordan Creek?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Place West Des Moines Jordan Creek?

Check-out is at noon.

Where is Hyatt Place West Des Moines Jordan Creek located?

Situated in a shopping district, this hotel is within a 10-minute walk of Jordan Creek Town Center and Cinemark Century Jordan Creek 20. Bridgewood Plaza and West Glen Town Center are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place West Des Moines Jordan Creek Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 709 out of 1000 reviews
Rating 8 - Good. 183 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms great breakfast and coffee.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, comfortable mattress and a great breakfast. Will continue to stay here for our annual shopping trip!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Arlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room comfortable bed great staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pool was nice, plenty parking.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay....very comfortable and accommodating.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

teresa

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean staff very nice and breakfast was good!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities
Was an amazing stay. Rooms were clean comfy and quiet. Highly recommend if staying in desmoines
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, amazing breakfast, great customer service!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice, friendly staff. No complaints
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room wonderful breakfast and comfy bed !! Staff was very friendly- enjoyable stay !
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Room was clean and comfortable. Great breakfast.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and close to shopping and restaurants.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick Check in, Clean Room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and everything was clean and comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Clean room, nice breakfast, close to great shopping
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

NOREEN

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfy bed, great healthy breakfast, friendly staff, close to restaurants and shopping! Will definitely stay again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast offerings were great. Staff professional and kind. Hotel clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Up to date. The double queen room was very large. No microwave in the room and the pool was small; otherwise, great stay. Loved the starbucks, bar, food options in the lobby.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and condition
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, wonderful breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Perfect location for our needs, clean, comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mieko

Liked: Cleanliness, amenities, property conditions & facilities
The room was well maintained, the staff were friendly, and they printed a few documents for me at no charge! Breakfast was really nice.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

ALEJANDRA

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean nice place smelled nice great location I would go back.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice and warm kind of small. No hot tub at this location but would be nice if they could out one in.
Stayed 2 nights in Mar 2026