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Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Property class: 2.5

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Exterior - Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG (West Des Moines)
Lobby - Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG (West Des Moines)
Indoor pool - Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG (West Des Moines)
Free daily buffet breakfast - Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG (West Des Moines)
Exterior - Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG (West Des Moines)
Holiday Inn Express & Suites West Des Moines - Jordan Creek offers a practical retreat for busy travelers. Enjoy the indoor pool, 24-hour fitness center, warm breakfast, in-room WiFi, and a dedicated business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Des Moines is home to Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG. Topgolf and Des Moines Golf & Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Walnut Woods State Park and Badger Creek State Recreation Area. Clive Aquatic Center and Living History Farms are also worth visiting. Visit our West Des Moines travel guide
Map
240 Jordan Creek Pkwy, West Des Moines, IA, 50266

What's nearby

  • Jordan Creek Town Center
    Jordan Creek Town Center
    3 min walk - 0.2 miles
  • Jordan West
    2 min walk - 0.1 miles
  • Bridgewood Plaza
    5 min walk - 0.3 miles
  • Valley View Park
    6 min walk - 0.4 miles
  • Topgolf
    12 min walk - 0.7 miles

Getting around

  • Des Moines International Airport (DSM)
    29 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • Chick-fil-A
    15 min walk
  • The Cheesecake Factory
    10 min walk
  • Auntie Anne's
    14 min walk
  • Great Teriyaki
    15 min walk

About this property

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Hotel near Jordan Creek Town Center
At Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG, you can look forward to a free breakfast buffet, laundry facilities, and a 24-hour gym. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • 1 meeting room, a 24-hour front desk, and coffee/tea in the lobby
  • Smoke-free premises, an elevator, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 99 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and cribs/infant beds

Similar properties

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,009 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek by IHG

Frequently asked questions

Does Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG located?

Situated in West Des Moines, this hotel is within a 5-minute walk of Jordan West and Jordan Creek Town Center. Topgolf and West Glen Town Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.6

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 709 out of 1003 reviews
Rating 8 - Good. 211 out of 1003 reviews
Rating 6 - Okay. 49 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to Jordan Creek Mall. Nice, hot breakfast. Room was quiet.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Grant

Liked: Cleanliness, amenities, property conditions & facilities
We happened to get stranded because of weather and the staff made sure we were taking care! Thank you so much
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accommodations. Quiet. Fantastic blackout shades. But why oh why must the tv volume be on during breakfast? Not the best way to ease our way into the day, IMHO.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location, beds could be better.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities
Clean place. Great location. Staff was helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
The check-in was super fast! The staff was courteous and the hotel was very clean. It was a nice quiet stay and I would absolutely stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jinger

Liked: Cleanliness, staff & service, amenities
Clean room, hotel . Staff was friendly and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tracie

Liked: Cleanliness, amenities, property conditions & facilities
Quick checkin Clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness
I have stayed have stayed 3 other times. Always clean rooms, friendly stafff. Quiet. Good location close to Malll and food. Easy acess to interstate.Great basic hotel if just in town . also.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

melvin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Seila

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to shopping.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Nov 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Quiet room comfortable bed relatively new hotel next to Jordan Creek Mall. Breakfast needs to be improved
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

JUDY

Liked: Cleanliness, staff & service, amenities
Everything here was good. Best part was a side entry door that lead directly to the elevators so you didn't have to lug your suitcases very far. Also free bottled water. Very clean. Nice breakfast.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kara

We had a good stay. Only issue was there were ants all over our room, even on the 3rd floor.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Staff was very friendly. I love the fact that it almost everything was within walking distance.
Stayed 1 night in Oct 2025
Verified

8/10 Good

melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was cleaned very very well....breakfast was nice and hot
Stayed 1 night in Oct 2025
Verified

8/10 Good

Doreen

Liked: Cleanliness, amenities
Great room! Clean and well maintained.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel. Friendly staff. Great room layout with desk, actual closet with HANGERS! Breakfast was great, staff did an excellent job. State of the art fitness center. Will stay here again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Super-friendly staff. Comfortable pillows.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Staff was very good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean, great breakfast options, staff was very friendly!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jerome E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out, great location in Des Moines.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
I was suprised at how nice the hotel looked. Google rated it as a 2 star hotel. I would not have guessed that when I walked in. Service was great, breakfast was great. Thank you!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room.
Stayed 1 night in Oct 2025