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Hampton Inn & Suites West Des Moines/SW Mall Area

Property class: 2.5

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Photo gallery for Hampton Inn & Suites West Des Moines/SW Mall Area

A hotel room with a bed, a desk with a chair, a television, a framed picture on the wall, a sink, and a microwave. - Hampton Inn & Suites West Des Moines/SW Mall Area (West Des Moines)
A snack display area with a variety of treats and a refrigerated section. - Hampton Inn & Suites West Des Moines/SW Mall Area (West Des Moines)
A Hampton Inn Suites hotel with a clear entrance, American flags, and a welcoming sign. - Hampton Inn & Suites West Des Moines/SW Mall Area (West Des Moines)
A modern hotel lobby with a bar area, seating, and a large blue accent wall. - Hampton Inn & Suites West Des Moines/SW Mall Area (West Des Moines)
An outdoor patio with tables and chairs, a covered seating area, and a building with stone and brick facade. - Hampton Inn & Suites West Des Moines/SW Mall Area (West Des Moines)
Located close to Jordan Creek Town Center, Hampton Inn & Suites West Des Moines/SW Mall Area provides a free breakfast buffet, golfing on site, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for 1 King Microwv/Fridge Ns

A hotel room with a bed, a desk with a television, a laptop, a blue chair, and a patterned curtain.

1 King Microwv/Fridge Ns

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 King Bed, Kitchenette

A hotel room with a bed, a desk, a TV, a chair, and a sliding door.

Studio, 1 King Bed, Kitchenette

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Roll In Shower)

A hotel room with a bed, a desk, a TV, a chair, and a sliding door.

Studio, 1 King Bed, Accessible (Roll In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible

A hotel room with a bed, a desk, a TV, a chair, and a sliding door.

Studio, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Refrigerator & Microwave

A hotel room with a bed, a blue sofa, a small table, and two bedside lamps.

Room, 1 King Bed, Refrigerator & Microwave

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside tables, a chair, a window with curtains, and a wall-mounted air conditioner.

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, a blue sofa, a small table, and two bedside lamps.

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a television.

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with a flat-screen TV, a wooden desk, two beds, a patterned carpet, and a hallway leading to a door.

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

A hotel room with two beds, a desk, a chair, and a television.

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk, a chair, and a television.

Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with a flat-screen TV, a wooden desk, two beds, a patterned carpet, and a hallway leading to a door.

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for King, Accessible

A hotel room with a bed, desk, television, and seating area.

King, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk with a television, a chair, and a window with curtains.

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in West Des Moines, Hampton Inn & Suites West Des Moines/SW Mall Area is in the business district and near the beach. Des Moines Art Center and Science Center of Iowa are cultural highlights, and some of the area's popular attractions include Des Moines Civic Center and Blank Park Zoo. Looking to enjoy an event or a game? See what's going on at Iowa Events Center or Casey's Center. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Visit our West Des Moines travel guide
Map
6160 Mills Civic Parkway, West Des Moines, IA, 50266

What's nearby

  • A colorful salad with various vegetables and cheese.
    Jordan Creek Town Center
    10 min walk - 0.5 miles
  • West Glen Town Center
    8 min walk - 0.5 miles
  • Cinemark Century Jordan Creek 20
    18 min walk - 1.0 mile
  • Topgolf
    2 min drive - 1.4 miles
  • Valley Stadium
    3 min drive - 2.0 miles

Getting around

  • Des Moines International Airport (DSM)
    15 min drive

Restaurants

  • Subway
    6 min walk
  • Starbucks
    18 min walk
  • Casey's
    6 min walk
  • Chick-fil-A
    10 min walk
  • Raising Cane's Chicken Fingers
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Hot tub
  • Indoor pool

Family friendly

  • Children's games
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 581 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per week

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 75 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 14 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn & Suites West Des Moines/SW Mall Area have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hampton Inn & Suites West Des Moines/SW Mall Area pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 50 per accommodation, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites West Des Moines/SW Mall Area?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hampton Inn & Suites West Des Moines/SW Mall Area?

Check-out is at noon.

Where is Hampton Inn & Suites West Des Moines/SW Mall Area located?

Situated in the business district, this hotel is 0.5 mi (0.7 km) from Jordan Creek Town Center and within 12 mi (20 km) of Des Moines Art Center and Drake University. Iowa Events Center and Casey's Center are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites West Des Moines/SW Mall Area Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 644 out of 1003 reviews
Rating 8 - Good. 229 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Clean room, great staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, decent breakfast, good coffee, I would stay here again!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, room was clean. I didn’t feel grossed out. Breakfast was very good.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel Wonderful staff! Hallways are hot but rooms were great! Definitely stay here again!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything,great parking plenty of items if you forget anything. Laundry on site and a great breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room but pool was unavailable all weekend. Staff was great.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for Hinterland Music Festival because it was so close and convenient. Got in late and felt safe. Room was clean and everything was just right. Would recommend this hotel for your next stay!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast menu. Omelette and bacon was good and fresh.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was nice and clean big rooms, but we lost power and didn’t have power for at least 24 hours and no Wi-Fi during our trip
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, convenient location.
Stayed 1 night in May 2026
Verified review

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast in the morning! Good amount of restaurants around that offer delivery as well as places to go out. We were not notified that the pool was down for maintenance. However, when we asked the front desk about it, they immediately were able to help us and gave us a pass to go to the pool next-door. This was great for our kids. Overall, a really good stay would stay there again.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Gregory

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Things broken in room, pool was out of order, couldn't connect tv to internet for streaming. Alot of the amenities we pay for were not working. The location is great lots to do. Just try another hotel. Worst stay at a Hampton Inn ever.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel snd room were clean. Comfortable bed. Great breakfast. Staff were very welcoming!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and updated. But shower had literally such low water pressure that I had to finish washing up and rinsing my hair in the bathroom sink. When I let them know at checkout, they said several guests mentioned the same thing, so obviously this is an issue.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable , clean and quite.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, updated room that met our needs.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice pool good location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alisa

Liked: Cleanliness, amenities, property conditions & facilities
clean room, great breakfast, convenient location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The maid staff did an excellent job cleaning and picking up our room every day. Morning breakfast was good and plentiful. We stay at this hotel when we visit Des Moines. The property has just been updated and the outdoor area was being finished as we were there two days.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, amenities
The hot tub was amazing and the location was perfect.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Room was clean staff was nice
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check-in, comfortable room, and good breakfast.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with pleasant staff. Breakfast included. Fair price.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, amenities
Great atmosphere clean and friendly
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jenna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, polite staff, great accommodations!
Stayed 1 night in Dec 2025