Is Risley Hall Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 10 per pet, per stay. Service animals are exempt from fees.

How much is parking at Risley Hall Hotel?

Self parking is free at this property.

What time is check-in at Risley Hall Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Where is Risley Hall Hotel located?

Situated in a rural location, this hotel is within 9 mi (15 km) of University of Nottingham, Derbion, and Theatre Royal. Ye Olde Trip to Jerusalem and Old Market Square are also within 9 mi (15 km).

8/10 Good

Marcus

May 15, 2023

Excellent old place, good value and for us a great location. Such an interesting place

Stayed 1 night in May 2023

10/10 Excellent

Vanessa

Apr 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Country House Hotel

Lovely stay in this beautiful country house hotel. Even though there is currently some refurbishment work taking place, we had a great time. Friendly staff and a comfortable, clean and spacious room.

Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Jan 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing overnight stay

Great character left in the buildings , wonderful to see original features, need a bit of fresh paint here and there, staff very commendable, very peaceful. 2nd time we have stayed and did not disappoint, will stay again

Stayed 1 night in Jan 2024

10/10 Excellent

Derek

Dec 10, 2022

Liked: Cleanliness, staff & service, room comfort

Gem

Exceptional building, a welcoming and friendly staff, good room, very nice breakfast. Faded glory!

Stayed 1 night in Dec 2022

8/10 Good

James

Apr 1, 2024

Liked: Cleanliness, staff & service, room comfort

No complaints.

I thought it was ok, warm and clean in the room we were given. Currently no food option, but plenty of options locally.

Stayed 1 night in Mar 2024

8/10 Good

Stacy

May 25, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Our room was adorable and we quite enjoyed it. We could’ve used better pillows. The staff is wonderful, the inside was just beautiful. The outside looks neglected and looks like it fell on hard times. With a little sprucing up it could be spectacular.

Stayed 1 night in May 2023

2/10 Terrible

Vicki

Jul 14, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful experience

The place was closed so we couldn’t stay

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Apr 22, 2024

Disliked: Staff & service, property conditions & facilities

Do Not Stay Here

A hotel is meant to provide food. This one does not, no bar. The place was deserted. Got an email saying the kitchen had closed, permanently. There is some building works going on. Place desperately needs refurbishing and should be closed for that. Worst hotel I have ever stayed in on this website. Tatty notes with a number to ring on arrival. Place was deserted.

Stayed 1 night in Apr 2024

4/10 Poor

a

Apr 30, 2024

Liked: Cleanliness

Disliked: Staff & service

Being refurbished, no restaurant. No breakfast

Being refurbished, so no restaurant. We only found out when we checked in. We were directed to an external restaurant a few minutes away, but that place only opened early during the week. Room (no.7) was large and contained furniture from all eras; including a bedside lamp that was impossible to plug in! Bed was firm, but comfortable. En suite was showing the lack of decent maintenance.

Stayed 1 night in Apr 2024

4/10 Poor

Verified traveler

Aug 15, 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

In it's day it would have been a beautiful building, but is declining fast. Very dirty, room, old bedding and towels. Smell of damp in room and bathroom. Needs a huge input of money to bring it back up to a minimum standard and sincerely hope that the owners do to preserve e what could be a stunning building.

Stayed 1 night in Aug 2023

2/10 Terrible

Dean

May 7, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor quality.

I booked for 4 nights only stayed for 1. That should tell you all about this hotel. Uncomfortable and unkept. Customer service was poor on the day/night and hasn’t improved.

Stayed 2 nights in Mar 2023

8/10 Good

stephen

Jan 30, 2023

Liked: Cleanliness, staff & service

Haven't stayed in this hotel for over 5 years, which at that time was looking a little run down. Pleasantly surprised that certain redecoration had been conducted in the meantime. Stayed this time in room 27 which is a family room and was enormous, although somewhat spartan ie no pictures on the wall, no clock alarm, telephone etc. Breakfast pretty good for the price. A large amount of the surrounding land has been sold off for residential development and the swimming pool/spa closed. Restaurant in the evening closed and with very little alternative choice locally.

Stayed 1 night in Jan 2023

6/10 Okay

stuart

Jul 23, 2022

Liked: Cleanliness

Disliked: Room comfort, communication

Communication and condition needs attention

The property looks nice, though it needs updating. The roof was leaking during my stay in my room, I had to move furniture around and put a bin down to catch leak! I told them about this, though they did not seem fussed and were not interested to see how this affected my stay.

Stayed 1 night in Jul 2022

2/10 Terrible

Lee

Jul 14, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Spam Hotel Was shut down and took our money!

The hotel was closed and i was left stranded then out of pocket. You sent emails on tuesday saying you were room only as the bar and restaurant was shut and then on wed. I arrived on friday for the two room for 2 nights and found the hotel completely shut and stripped out. You had windows fitted so whilst you sent an email tuesday your hotel must have been shut for a while. My friend and i had drove 4 jours and were stranded. Ther was no reception left and no one answering. We ended up having to pay for another hotel which cost us much more on top of what we had already paid for Risley Hall.

Stayed 2 nights in Jul 2024

4/10 Poor

stephen

Jun 22, 2023

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Have stayed in this hotel several times over the past say 20 years. This time I was in room 8. The receptionist upon arrival advised that the bathroom light continued to flicker, but was unable to identify the fault (I suspect it just needed a new bulb as a compact fluorescent light usually has a capacitor built into the bulb). In addition the TV did not work due to a lack of signal and no hair dryer. Breakfast was fine. However the whole hotel needs a complete refurbishment, notwithstanding that the ownership has generated funds from selling peripheral land for housing/nursing home and needs to reinvest.

Stayed 1 night in Jun 2023

2/10 Terrible

Valerie

Jul 10, 2023

Disliked: Cleanliness, property conditions & facilities

The bed was comfortable and the room rate was cheap - the only positives in a very disappointing stay. This hotel is desperately in need of renovation. It's dilapidated and dated. The first room I was offered was very hot and smelled damp. The alternative was equally hot and the window only opened a few inches at the top so it was impossible to get any cool air in. There was dust everywhere including on the electric fan. The carpet hadn't been vacuumed. This is the first time I've ever posted a negative review!

Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Mar 29, 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Great potential but as is - it is disappointing

This place has such a potential but it feels that it is mismanaged which is a great shame. Stayed here more than three times and each visit seems to be worse.. I don’t mind older decor but wonky headboards, showers not having enough water pressure (2nd floor room), unable to open windows, dirty hallways, reception staff not always available, some rooms need a better clean, no drinking water in the room etc I’m now treating this as a complete last resort when I stay in the area. I can’t believe that this place is run like this in 2023 Only if some TLC was given and customer journeys improved it would get more business travelers and could charge between £85-£105 per night.

Stayed 1 night in Mar 2023

4/10 Poor

Douglas

Jan 1, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Not the best...

Tired and a bit run down, not enough staff, nothing open bar etc. Battery smoke detector in the room had a flat battery so it beeped loudly every 30 seconds... took it off the wall and gave it to reception. Arrived at night car park was pitch black as it had no lighting, and we had to go looking for the breakfast room as there is no signage and no info given at check-in overall pretty poor as there are no facilities at all at this hotel only positive is it is very cheap guess you get what ypu pay for!!

Stayed 1 night in Dec 2022

10/10 Excellent

Catherine

Aug 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Exceptionally helpful and friendly staff. Good food. Very clean room. Very tidy. Would definitely recommend

Stayed 1 night in Jul 2024

8/10 Good

iain

May 7, 2024

Liked: Cleanliness

Could have been so much nicer if we were told about the refurbishment

Stayed 2 nights in May 2024

2/10 Terrible

William

Apr 29, 2024

Quite unacceptable

Stayed 2 nights in Apr 2024

2/10 Terrible

John

Apr 28, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Abandoned and empty. No bar, no dining room, no kitchen, car park with giant pot holes and flooded. Bed was uncomfortable. There was hot water

Stayed 1 night in Apr 2024

2/10 Terrible

Tim

Apr 28, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Most of hotel was shut for refurbishment -no bar -no breakfast -no restaurant -no other facilities other than room only -which was NOT what we paid for . Bathroom recently refurbished was excellent -but bedroom lacked central heating and no plug sockets for bedside light- main light fittings in bedroom damaged and mismatched bulbs. Wallpaper hanging off wall in bedroom. Only one member of staff in reception sometimes and she stated Expedia should have told us -Expedia did not know apparently. No member of staff on duty when we checked out either. Requested Expedia chase up and ask for refund /or partial refund .

Stayed 2 nights in Apr 2024

2/10 Terrible

Andrew

Apr 7, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst ever hotel

Probably the worst hotel that I have ever stayed in. A bit like a Blackpool dive from the 1960's - AVOID!!!

Stayed 1 night in Apr 2024

2/10 Terrible

Daniele

Apr 6, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Not a hotel - read the recent reviews! At best, a room to stay with no services, and under construction. We stayed several nights at the Risley while visiting family as it was a convenient location, and this is about all that was positive about the experience. A day before the reservation started, we got an email saying the hotel was under construction and there were no services - too late to cancel or rebook elsewhere. We arrived after 10 to an empty building with a sign to a phone number to call, which was not answered. After walking through creepy hallways of side buildings, we finally found someone and got checked in. The next morning, we were woken by construction workers directly across the hall - we were literally the ONLY guests on this property, and construction was literally ONLY going on outside our door. About two hours later, the staff knocked on our door to give payment, with no regards for "sorry about the noise." The next morning, we were woken by a screeching fire alarm. Again, no apologies or recognition from staff. After that, our expectations were quite low, and we were just happy to sleep. The property might be nice after renovations, but - in the interim - do not stay here if you are expecting a hotel.

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