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Songtsam Retreat at Shangri-La - MGallery Collection

5.0 star property
Luxury hotel with 2 restaurants and spa services

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Photo gallery for Songtsam Retreat at Shangri-La - MGallery Collection

Mountain view
Junior Suite, 1 King Bed | Bathroom sink
Lobby sitting area
Fireplace
Standard Room | Hypo-allergenic bedding, down comforters, Select Comfort beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included

Room options

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About the neighborhood

Map
Song Zan Lin, Jiqingzhou, Deqin, Yunnan, 674400

What's nearby

  • Yila Grassland of Napa Lake - 12 min drive - 2.8 miles
  • Songzanlin Scenic Area - 12 min drive - 3.3 miles
  • Diqing Culture Expo Center - 14 min drive - 4.7 miles
  • Dukezong Ancient Town - 17 min drive - 6.2 miles
  • Diqing Museum - 18 min drive - 6.2 miles

Getting around

  • Shangri-La Station - 18 min drive
  • Gyalthang (DIG-Diqing) - 22 min drive

Restaurants

  • ‪五彩雪域藏餐馆 - ‬14 min drive
  • ‪天涯海阁休闲吧 - ‬13 min drive
  • ‪绿野仙踪休闲吧 - ‬13 min drive
  • ‪下一站休闲吧 - ‬13 min drive
  • ‪德钦松赞绿谷 - ‬11 min walk

About this property

Songtsam Retreat at Shangri-La - MGallery Collection

Luxury hotel in the historical district
Consider a stay at Songtsam Retreat at Shangri-La - MGallery Collection and take advantage of a grocery/convenience store, a terrace, and a garden. Treat yourself to spa services, such as a body treatment, a massage, or hydrotherapy. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and supervised childcare (surcharge)
  • Barbecue grills, concierge services, and a porter/bellhop
Room features
All 72 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as perks like air conditioning and separate sitting areas.
Other amenities include:
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with satellite channels and DVD players
  • Separate sitting areas, free infant beds, and coffee/tea makers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge) up to 8 km
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 92 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Library Lounge Bar
  • Tibetan Resturant
  • Western Restaurant

Things to do

  • Library
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,765 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy

More

  • 2 floors
  • 24 buildings
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch HDTV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 380 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 92 per person
  • Airport shuttle fee: CNY 150 per vehicle (one way)
  • Rollaway bed fee: CNY 380 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Songtsam
Songtsam Retreat
Songtsam Retreat Hotel
Songtsam Retreat Hotel Shangri-La MGallery Collection
Songtsam Retreat Shangri-La MGallery Collection Hotel Deqin
Songtsam Retreat At Shangri-La Hotel Shangri-La County
Songtsam Retreat Shangri-La MGallery Collection Deqin
Songtsam Retreat MGallery Collection Hotel
Songtsam Retreat MGallery Collection
Songtsam Retreat Shangri MGal
Songtsam Retreat at Shangri-La - MGallery Collection Hotel
Songtsam Retreat at Shangri-La - MGallery Collection Deqin
Songtsam Retreat at Shangri-La - MGallery Collection Hotel Deqin

Frequently asked questions

Is Songtsam Retreat at Shangri-La - MGallery Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Songtsam Retreat at Shangri-La - MGallery Collection?

Self parking is free at this property.

What time is check-in at Songtsam Retreat at Shangri-La - MGallery Collection?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Songtsam Retreat at Shangri-La - MGallery Collection?

Check-out is at noon.

Does Songtsam Retreat at Shangri-La - MGallery Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 150 per vehicle applies.

Where is Songtsam Retreat at Shangri-La - MGallery Collection located?

Situated in the historical district, this luxury hotel is 1.7 mi (2.7 km) from Songzanlin Scenic Area and within 6 mi (10 km) of Yila Grassland of Napa Lake and Diqing Culture Expo Center. Ganden Sumtseling Monastery and Dukezong Ancient Town are also within 6 mi (10 km).

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Songtsam Retreat at Shangri-La - MGallery Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 23 out of 29 reviews
Rating 8 - Good. 6 out of 29 reviews
Rating 6 - Okay. 0 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hotel with great style and services

This little gem is hiding behind the songtsam temple, though it's a bit hard to find even with the GPS. The small town in front of the hotel is undergoing heavy constructions. We arrived there with no hot water and got a free upgrade a suite. Room is huge but not as cozy as the smaller one. They even set up the fireplace to get the room warmed up for us everyday. Food is excellent but too bad we missed the spa. Overall an excellent hotel where you can relax and find you inner peace, definitely will visit again.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

藏式酒店

酒店就在松赞林寺背后，小村子周边环境清净，目前不足的是小村子在修路，开车前往不太好找，也不好开。酒店的服务没得说，相当不错，设计风格也很有特色。住了两晚，印象深刻。
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Eldon, Tucson, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous cultural get-away, done perfectly!!

It was a return visit to this exotic city, where we were meeting the parents of our Chinese foreign exchange student. We are good friends for years. They stayed in the "sister hotel" close by. The entire hotel staff and all the facilities are at the 5-Star level. We will definitely return.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Ching Min, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

完美的酒店

從入住登記的一刻開始一直到離開的時刻，待了兩天，完美的人員服務及優質的藏式風格酒店設施. 當然，還有其所在位置的美景風光。絕對推薦！
This review was submitted before 2018 and has not been verified.

10/10 Excellent

LINDA, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super happy sharing

Very good services and location. I'll recommend to friends for sure
This review was submitted before 2018 and has not been verified.

10/10 Excellent

ziye, 山东潍坊

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

在香格里拉旅拍

酒店本事就是一道风景，房间舒适，车辆进出方便，司机师傅更是热情好客。餐厅饭菜上好，应有尽有。
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Iain, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff of this hotel are brilliant

This hotel is a little out of town but that is the only negative otherwise this is an excellent world class hotel with staff that give personal and excellent service
This review was submitted before 2018 and has not been verified.

10/10 Excellent

William, Peebles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding oasis.

Absolutely outstanding service from Patrick and his whole team. Great attention to authentic detail in the design of the hotel and the menus, but it was the uniformly excellent service from all the staff that made this hotel stand out.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, room comfort

Wonderful Stay

Marvelous resort that I didnt want to get out of. A good view of the beautiful Songtsam Temple, which the hotel provides a free buggy ride to. In the evening, staff come to start the fireplace and deliver Ginger Tea. Heartwarming value adds that made our day.
This review was submitted before 2018 and has not been verified.

8/10 Good

Lewis

Liked: Cleanliness, staff & service, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sarah, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended for family trips

I would love to give a 5+ rating for this resort. It's situated inside the Songtsam (ie the main religious site) area so the tranquility and freshness of the air has no rival. Admittedly it's too far away from the city centre so it's not too possible to go out for food, but this is compensated by the breakfast and Zang cuisine offered by the hotel restaurant at a reasonable price. The hotel arranges shuttle to the main tourist sites so it saves you much trouble if you are going as a family - otherwise you will have to hire your own driver-guide as the main sights in Shangri-la are sparsely situated.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常值得住一二晚的酒店。如果去香格里拉，强烈建议去往，酒店明天早上九点半有导游带去颂赞。提供单日行程，当然是星级酒店价格。
This review was submitted before 2018 and has not been verified.

8/10 Good

Angela, 北京

Liked: Staff & service

總體還可以

在香格里拉還算是很好的客棧，只是入住三天總是忘記打掃房間這個感到有點不可思議，其他都很好尤其是前台服務人員的熱情服務還有酒店準備的供氧機的使用都讓人感到好貼心。晚上的篝火晚會由服務人員編演的歌曲和舞蹈實在是不敢恭維 懇請提高表演技能啦
This review was submitted before 2018 and has not been verified.

8/10 Good

Zipjolababy, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect retreat at Shangri-la

Stayed for 2 nights at the beautiful, quiet and peaceful retreat. Delicious food and excellent service at the restaurant.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Cheryl, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Tibetan Retreat

Beautiful and authentic Tibetan Retreat located just behind the famous Songzalin Monasetry. Very quiet and peaceful. However, it is about 15 min away from the main town so a little inconvenient unless you have a driver. Other than that, a perfect getaway to relax.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店环境非常优美安静。

酒店非常优美安静，环境一流！前面有广阔的草坪和散落的几只牦牛，远处松赞林寺的背景更使得整个酒店融合现代和臧族文化与一体。酒店的服务非常人性化，朴实。非常喜欢这个酒店。唯一不足的是酒店附近没有什么饭店，但酒店自己的餐厅价格还能接受。也正因为此，酒店才有世外桃源的感觉。
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Cathryn, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely and cozy experience with Songtsam Retreat

We stayed for 3 nights in late May 2013. My husband and I enjoyed it so much.This is a lovely hotel with nice art pieces in the room, resturants and lobby to admire. Staff were really helpful. Food at the resturant were great as well. It was also just walking distance to the famous temple. One evening, we had some spare time and the hotel staff recommended that we go to the small mountain behind the hotel. We had so much fun there admiring beautiful flowers that just bloomed and watching cows and lambs making their way home.....it was alot of fun. I will recommend this hotel anytime to anyone visitng Shangri-la.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Marj, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in Shangri-la

Our room was a very large Junior Suite with panoramic views of the monastery and beyond, king bed on a raised platform, a large wooden tub, separate shower wet room and separate toilet. The open plan design had a (hard) sofa and comfortable armchair and curiously since the hotel is only a couple of years old, the TV was not flat-screen. We felt very pampered but surprised when we read the note in the room that in order to use the wood burning fire, a selling feature of the Junior suite, we were required to pay for the firewood! We mentioned our dissatisfaction in being charged for the firewood and the cost was waived and maid service sent to our room to light the fire each of our 3 night stay. Breakfast was not included in our rate but was reasonably priced and generous. We had dinner each night in the hotel's restaurant as it was too cold to venture further. The food was excellent although more expensive than we had been paying in restaurants. The General Manager was very attentive and dedicated to helping the local Tibetan community. Nothing comes without a price and we found this to be the case at Songtsam Retreat. The hotel consists of separate buildings which do not have direct access to the main reception and restaurant areas. The porter delivers you and your luggage to your room but to go to dinner you must venture out in the exceedingly chilly night and climb many stairs at high altitude to return to your room. The staff are local Tibetan impeccably trained.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Virginie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in amazing location

If you don't mind being out of town but surrounded by amazing scenery then this hotel is for you. Large beautiful rooms and good food. Service at the front desk can be a bit slow but more a reflection on the local way of life than bad service. Try the spa, it's an amazing experience.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Elisabeth, HYERES (Var) France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique complexe hotellier

Ouvert en 2009, cet hôtel offre de magnifique suites à la décoration raffinée. Le personnel est tibétain, d'une extrême gentillesse et la direction de l'établissement française nous a réservé un accueil exceptionnel. Excellent restaurant cuisine locale et occidentale avec des produits frais de saison, un spa avec un choix de massages traditionnels de grande qualité; Une adresse à recommander sans hésiter, notre meilleure adresse en Chine. La vue est très belle et la proximité du monastère de Songzanlin ajoute encore à la magie du lieu.