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Shangri-La Resort, Shangri-La

Property class: 4.5

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Photo gallery for Shangri-La Resort, Shangri-La

A spacious lobby with a large chandelier, seating areas, and large windows offering views of trees. - Shangri-La Resort, Shangri-La (Deqin)
A spacious lobby with a central seating area, high ceilings, and patterned walls. - Shangri-La Resort, Shangri-La (Deqin)
A spacious lobby with a central seating area, patterned walls, and a modern chandelier. - Shangri-La Resort, Shangri-La (Deqin)
A large indoor swimming pool with clear blue water, surrounded by walls with vertical wooden panels and red accents. - Shangri-La Resort, Shangri-La (Deqin)
A group of people sitting around a circular fire pit in an outdoor setting with a mountainous backdrop. - Shangri-La Resort, Shangri-La (Deqin)
Located close to Ganden Sumtseling Monastery and Dukezong Ancient Town, Shangri-La Resort, Shangri-La provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, 旅者酒廊, features garden views and light fare. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Oxygen Deluxe King

A hotel room with a large bed, a desk, a chair, a nightstand, and a view of a cityscape.

Oxygen Deluxe King

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Oxygen Executive Suite King

A hotel room with a large bed, a sofa, a small table, and a view of a cityscape through large windows.

Oxygen Executive Suite King

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Oxygen Deluxe Twin

A hotel room with a large bed, a desk, a chair, a nightstand, and a view of a cityscape.

Oxygen Deluxe Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Oxygen Deluxe Panoramic Room King

A hotel room with a large bed, a desk, a chair, a nightstand, and a view of a cityscape.

Oxygen Deluxe Panoramic Room King

  • Hill view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Oxygen Deluxe Panoramic Room Twin

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape.

Oxygen Deluxe Panoramic Room Twin

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Oxygen Deluxe Mountain View Twin

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape.

Oxygen Deluxe Mountain View Twin

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Oxygen Deluxe Mountain View King

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, a vase with flowers, a view of a cityscape, and a large window.

Oxygen Deluxe Mountain View King

  • Hill view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Deqin, Shangri-La Resort, Shangri-La is connected to a shopping center. Ganden Sumtseling Monastery and Dukezong Ancient Town are two other places to visit that come recommended. Explore all the area has to offer with hiking/biking trails and mountain biking. Visit our Shangri-La travel guide
Map
No. 1, Chicika Street, Jiantang Town, Deqin, Yunnan, 337009

What's nearby

  • Diqing Culture Expo Center
    13 min walk - 0.7 miles
  • Ganden Sumtseling Monastery
    3 min drive - 0.9 miles
  • Guishan Park
    5 min drive - 1.4 miles
  • Diqing Museum
    5 min drive - 1.4 miles
  • Dukezong Ancient Town
    6 min drive - 1.6 miles

Getting around

  • Shangri-La Station
    13 min drive
  • Lijiang (LJG)
    151 min drive

Restaurants

  • 扎雅土司庄园
    18 min walk
  • 牦牛肉火鍋
    16 min walk
  • Kailash
    16 min walk
  • 敏珠拉姆藏餐
    13 min walk
  • 鑫海缘食府
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 138 for adults and CNY 69 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Ani's Kitchen
  • 旅者酒廊

Things to do

  • Billiards/pool table
  • Farming classes
  • Free bicycle rentals
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • Table tennis

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,667 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator (59 inch wide door)
  • Hardwood flooring in public areas
  • Null
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 9 floors
  • Art Deco architecture
  • At least 80% organic food
  • Banquet hall
  • Built in 2015
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Locally sourced food prioritized
  • Reception hall
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CNY 350.0 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 138 for adults and CNY 69 for children
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Shangri-La Resort, Shangri-La have a pool?

Yes, this property has an indoor pool.

Is Shangri-La Resort, Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shangri-La Resort, Shangri-La?

Check-in start time: 12:30 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Shangri-La Resort, Shangri-La?

Check-out is at noon.

Where is Shangri-La Resort, Shangri-La located?

Located in the heart of Deqin, this luxury hotel is within 1 mi (2 km) of Ganden Sumtseling Monastery and Dukezong Ancient Town.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La Resort, Shangri-La Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 28 out of 48 reviews
Rating 8 - Good. 9 out of 48 reviews
Rating 6 - Okay. 6 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 3 out of 48 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangri-La Hotel in Shangri-La

This is a very premium Shangri-La experience in Shangri-La. Love the stay of this hotel. This hotel is also located at a strategic location.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Very pleasant stay because of the hotel staff

The amazing staff more than made up for the hotel’s aged look and feel. I really had a very comfortable and happy time staying in the hotel that could surely do with a makeover.
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
A great place to stay in Banna
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand old hotel - massive lobby with many cosy sitting areas. Room were a little small but nice bathrooms. A bit dark if you’re trying to make up.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, beautifully decoration in lobby and common areas. Rooms on the small side do Chinese standards, but good enough. Furniture for me was reaching its life limit for me, but comfortable indeed. Short on facilities (just one restaurant) and if you want to have a drink at the bar, the challenge is to find a waiter as they are the same attending the restaurant and they need to run for one end to the other. Waiters however, really nice and helpful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality and service
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Room comfort

Not a 5 Star Hotel

I traveled around the world a lot and have stayed in many 5 stars hotel. This was not even closed to that.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness
Overall condition is good, but, not a up to date hotel, opened since 2015, but facility is considered old. Need some effort to bring up the facility. Bath tub also not working.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel bem localizado confortável com vista e bom serviço
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
시설 좋고 깨끗했습니다. 샹그릴라에서 편하게 묵었습니다. 수영장 gym도 좋았어요
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
到香格里拉当然一定要入住香格里拉大酒店啦！！ 果然五星级的酒店服务超棒，当初自己在订房的时候疏忽订到了吸烟房，当下打电话与酒店联系的时候麻烦他们帮我备注有更改成非吸烟房，结果入住当天才知道当天满房，所以帮我们升等到亲子的非吸烟房，而且房间还特地放了一个帐篷，小孩开心极了，晚上挑战自己一个人入睡成功，爸爸妈妈也难得一觉好眠。谢谢酒店的贴心
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

除了餐廳，都很好

來到香格里拉怎能不住一下香格里拉😂 總體來說，服務很好，特意安排了送機。 一進門就聞到了熟悉的味道，reception跟客房還是喜歡的感覺。可惜的是，本來想在去機場前在餐廳隨便吃點東西。結果點餐後幾乎一個小時中廚都還沒出餐，追問之下告知還要再等差不多一個小時。一怒之下，在酒店隔壁的蒼蠅小館28塊解決問題。
花200+要等兩個小時，花28僅僅15分鐘
Stayed 1 night in Jul 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally good

In general the hotel is good, location and staff especially. The two areas that require some sort of improvement are room air-conditioning and the quality of available food, especially breakfast, both very disappointing.
Stayed 2 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services and good location
Stayed 1 night in Jun 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店地處獨克宗古城步行15分鐘內，藏式設計，雖然已經落成挺久了，維護得還是可以的。規模算是香格里拉市內最好的酒店了。房間大小適中，配免費飲用水，還有加濕器。不過隔音有待提高。早餐現在已經恢復自助式。性價比不錯！
Stayed 1 night in May 2020
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Awesome (and expensive) property. Staff was exceptionally helpful. Great property to stay on at least one trip to Shangri-La.
Stayed 6 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
环境和设施都不错
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent food options and wonderful staff.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with our stay

Comfortable room, friendly staff. There is an oxygen room for guest who have high attitude sickness To rest. The Chinese restaurant serve nice food and with reasonable price. My husband was having high attitude sickness, the hotel staff was so nice to offer him porridge and milk to help him feel better.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room

Highly recommend for a stay at Shangri-la. Great location and I would stay there again anytime.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间破旧，不干净。 酒店中餐厅根本不配香格里拉酒店的大名，酒店里能吃饭的餐厅可以说没有。总而言之，不能以别的香格里拉酒店的形象来想象香格里拉的香格里拉酒店。 我的建议是，住过香格里拉酒店的最好不要入住香格里拉的香格里拉酒店，以免失望。
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

十分滿意

在香格里拉住香格里拉酒店感覺特別親切。除了餐飲有點失望其他都很滿意，以為有香宮中餐可以滿足我們但只有個有點失望的自助餐。遺忘了充電寶在酒店，他們安排寄回。值得一贊。
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is so comfortable to stay there and the breakfast is very delicious.
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, as to be expected of a Shang. Comfortable room, knowledgeable and friendly staff, and great breakfast spread. Nothing to complain about. You pay for what you get, no unpleasant surprise and this is certainly well within our expectation. We wandered around the hotel vicinity, within 5 mins walk, discovered a local market around the corner that is truly fascinating, If you have 1 hour to spare, worth exploring!
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Shangri-la lived up to its name.

We had a really wonderful stay. The hotel is mmaculately clean and beautiful. The staff were really helpful and efficient.
Stayed 1 night in Aug 2018