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Arrokhampa By Zinc Journey Shangrila

4.0 star property
Family-friendly hotel with 2 restaurants and free breakfast

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Photo gallery for Arrokhampa By Zinc Journey Shangrila

Front of property
Deluxe Suite | Living room | 40-inch flat-screen TV with digital channels, TV, toys
Front of property - evening/night
Deluxe Queen Room | 1 bedroom, premium bedding, down comforters, pillowtop beds
Deluxe Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Free airport shuttle
  • Housekeeping
  • Breakfast included
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Suite

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • 50 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Queen Room

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hotel Indigo Diqing Moonlight City by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 7 reviews
Hotel Indigo Diqing Moonlight City by IHG

About the neighborhood

Map
Jinlong Street Old Town Donglang, Road #15, Deqin, Diqing Yunnan, 674400

What's nearby

  • Dukezong Ancient Town - 13 min walk - 0.7 miles
  • Diqing Museum - 16 min walk - 0.9 miles
  • Guishan Park - 16 min walk - 0.9 miles
  • Ganden Sumtseling Monastery - 3 min drive - 1.4 miles
  • Diqing Culture Expo Center - 3 min drive - 1.6 miles

Getting around

  • Shangri-La Station - 9 min drive
  • Gyalthang (DIG-Diqing) - 5 min drive

Restaurants

  • ‪香格里拉同福客栈 - ‬11 min walk
  • ‪Three Brother's Cafe - ‬14 min walk
  • ‪The Compass - ‬15 min walk
  • ‪德钦梅朵格博风情演艺吧 - ‬14 min walk
  • ‪映象香巴拉酒吧 - ‬11 min walk

About this property

Arrokhampa By Zinc Journey Shangrila

Upscale family-friendly hotel near Diqing Museum
Located close to Guishan Park and Ganden Sumtseling Monastery, Arrokhampa By Zinc Journey Shangrila provides free self-serve breakfast, a free roundtrip airport shuttle, and a terrace. Adventurous travelers may like the cycling at this hotel. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Eastern European cuisine. In addition to an art gallery on site and shopping on site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free valet parking, plus self parking (surcharge)
  • Limo/town car service, bike rentals, and express check-out
  • Express check-in, a porter/bellhop, and 1 meeting room
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and premium bedding, as well as perks like heated floors and laptop-compatible safes.
Extra amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with heated floors and rainfall showers
  • 40-inch flat-screen TVs with digital channels
  • Private yards, heated floors, and separate sitting areas

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free 24-hour train station pick-up and drop-off shuttle
  • Free bus station shuttle
  • Free theme park shuttle
  • Limo/town car service
  • Free valet parking on site
  • Self parking on site (CNY 30 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Tea service

Restaurants on site

  • Family Dining Room
  • Sama tasa

Things to do

  • Art gallery
  • Bicycle rentals
  • Books
  • Evening entertainment
  • Games
  • Library
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Free theme park shuttle
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2012
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free long-distance calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CNY 30 per night (in/out privileges)
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Arro Khampa Zinc Journey Shangri-La Hotel Deqin
Arro Khampa Zinc Journey Hotel
Arro Khampa Zinc Journey Shangri-La Deqin
Arro Khampa Zinc Journey
Arro Khampa Zinc Journey Shan
Cigen Gyalthang Hotel
Arro Khampa by Zinc Journey Shangri La
Arrokhampa By Zinc Journey Shangrila Hotel
Arrokhampa By Zinc Journey Shangrila Deqin
Arrokhampa By Zinc Journey Shangrila Hotel Deqin

Frequently asked questions

Is Arrokhampa By Zinc Journey Shangrila pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arrokhampa By Zinc Journey Shangrila?

Valet parking is free at this property.

What time is check-in at Arrokhampa By Zinc Journey Shangrila?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Arrokhampa By Zinc Journey Shangrila?

Check-out is at noon.

Does Arrokhampa By Zinc Journey Shangrila provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Arrokhampa By Zinc Journey Shangrila located?

This family-friendly Shangri-La hotel is located in the historical district, within 1 mi (2 km) of Diqing Museum, Guishan Park, and Ganden Sumtseling Monastery. Diqing Culture Expo Center is 1.4 mi (2.2 km) away.

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Arrokhampa By Zinc Journey Shangrila Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 13 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

The front desk staff was very customer friendly and went an extra mile by driving me to the nearby pharmacy to buy medicine for my constipation upon my arrival. I really appreciate her kind consideration and work ethic.
Stayed 2 nights in Sep 2024

6/10

Personalet var fantastisk søde og hjælpsomme, men at finde hotellet inde i Old Town var forfærdeligt. Adressen herinde på Hotels.com var ifølge Google Maps til deres anden afdeling, og min taxa chauffør kunne ikke snakke engelsk. Han satte mig ved Old Town, og jeg var meget forvirret hvor jeg var henne. Heldigvis hjalp en politimand mig, hvor jeg fandt ud af at hotellet havde et andet navn på Apple Maps! Ellers var hotellet meget i stil med kulturen i Shangri-La. Værelset var indrettet efter Tibetan stil, men det var en smule koldt og mørkt værelse for min smag. Lokationen var perfekt, hvis man ønsker at være centralt i Old Town.
Stayed 3 nights in Sep 2024

8/10

Stayed 2 nights in Apr 2024

10/10

Stayed 3 nights in Dec 2019

10/10

Great host, and location, lots of attention to detail
Stayed 3 nights in Mar 2019

10/10

Stayed 1 night in Jun 2018

10/10

Stayed 1 night in Jun 2018

10/10

Hotel muy bonito en el centro histórico de Shangri-La, muy acogedor, suelo radiante y manta eléctrica en las camas. DESAYUNO ALGO ESCASO.

10/10

Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10

A wonderful quiet, peaceful, small boutique hotel. Very friendly service and excellent location in Old Town Shangri-La. It requires a short walk from the drop-off point because cars are not allowed in the alley where the entrance is located. The cobblestone street/alley makes luggage a challenge, but the staff will come out if notified to assist. The complimentary breakfast is not lavish, but had everything I needed...both Asian and Western. Rooms are clean and decorated in traditional ethnic style. WiFi is good. The deck offers a nice view of the neighboring temple.
Stayed 5 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10

非常友善的员工，超方便的位置，很温馨的服务
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10

服務員很親切，房間保留了藏族的特色，相當舒適，整體感覺很棒！且座落位置就在古城裡，相當便利！
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10

環境幽雅，服務親切，美中不足的是，樓上用水水管流動聲過大會被打擾。
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10

The hotel is beautifully decorated in traditional Tibetan style. Hotel rooms are all centered around a pavilion. The staff is very friendly: they will walk you to places in the old city if you ask, arrange for taxis, recommend activities to do. They do a lot of small things that add up and make your experience very elegant. Food is clean but it is not up to Western standards--I'm used to eating Chinese cuisine, so I'm not bothered by this. They do have Western cuisine, but they are not many options. Hotel is located in a good area with lots of shops and a few temples nearby.
Stayed 3 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10

好正！經理勁好人。還泡了好靚的茶比我飲。莊園食物水準高！炒飯好好食！ 牛奶好好飲！房間好有香格里拉的感覺！
This review was submitted before 2018 and has not been verified.

10/10

We truly enjoyed our stay at the Arro Khampa as the location allows you to return for a break while exploring the old town and to warm up in the floor heated room or with a cup of tea and cookies always offers by the friendly staff. We would absolutely recommend anybody to stay there when visiting Shangri-La!
This review was submitted before 2018 and has not been verified.

8/10

Too bad the town lost so much during the 2014 fire. You can still feel the tragic loss of buildings, so during our stay, their was still lots of construction happening. I am glad they are able to rebuild and they certainly need more tourism to help them with that so don't avoid the area, their is lots to see and do and we had a wonderful time.
This review was submitted before 2018 and has not been verified.

10/10

tourist visit in China
This review was submitted before 2018 and has not been verified.

10/10

The staff was courteous, attentive and thoughtful. They did everything possible to insure my comfort. They even brought a humidifier to my room when they became aware of my lips and nose being dry. Everything I ate there was delicious. I felt safe and well taken care of the whole time I was there. Everything is high quality and attention to small details meets highest standards