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MarsCity Hotel

3.0 star property
Luxury hotel with free parking connected to the convention center in Denpasar

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Photo gallery for MarsCity Hotel

View from property
Property entrance
Lounge
Lobby sitting area
Superior Room | Select Comfort beds, desk, blackout drapes, iron/ironing board

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Laundry
  • 24/7 front desk

Room options

View all photos for Superior Room

Superior Room | Select Comfort beds, desk, blackout drapes, iron/ironing board

Superior Room

Highlights

Yard
Separate sitting area
Air conditioning
LCD TV
Blackout drapes/curtains
Select Comfort bed
Separate bedroom
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Select Comfort beds, desk, blackout drapes, iron/ironing board

Deluxe Room

Highlights

Yard
Separate sitting area
Air conditioning
LCD TV
Blackout drapes/curtains
Select Comfort bed
Separate bedroom
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Select Comfort beds, desk, blackout drapes, iron/ironing board

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Select Comfort beds, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Jl. Kerta Dalem, Sidakarya, Denpasar, Bali, 80361

What's nearby

  • Sanur Night Market - 7 min drive - 3.6 miles
  • Sindhu Beach - 7 min drive - 4.4 miles
  • Mertasari Beach - 14 min drive - 3.0 miles
  • Sanur Beach - 16 min drive - 2.7 miles
  • Kuta Beach - 31 min drive - 7.1 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 25 min drive

Restaurants

  • ‪Mie Ayam Bakso Solo Wonogiri - ‬11 min walk
  • ‪Blue Star" Cafe - ‬3 min walk
  • ‪Warung Tensaki - ‬7 min walk
  • ‪Kober Mie Setan - ‬16 min walk
  • ‪Nasi Lawar Madonna - ‬12 min walk

About this property

MarsCity Hotel

Luxury hotel near Sanur Beach
At MarsCity Hotel, you can look forward to a poolside bar, a free daily manager's reception, and a terrace. Treat yourself to spa services, such as a body treatment, a body scrub, or a facial. The on-site restaurant, Allien Restaurant, offers breakfast, lunch, dinner, and pool views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Continental breakfast (surcharge), express check-out, and babysitting (surcharge)
  • A banquet hall, luggage storage, and a ballroom
Room features
All 96 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 32-inch LCD TVs with premium channels
  • Private yards, wardrobes/closets, and separate sitting areas

Languages

Dutch, English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee: IDR 50,000 to 200,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Allien Restaurant

Things to do

  • 24-hour pool access
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately IDR 50000 to 200000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

MarsCity Hotel
MarsCity Hotel Sanur
MarsCity Sanur
MarsCity Hotel Denpasar
MarsCity Denpasar
MarsCity
MarsCity Hotel Hotel
MarsCity Hotel Denpasar
MarsCity Hotel Hotel Denpasar
MarsCity Hotel CHSE Certified

Frequently asked questions

Does MarsCity Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is MarsCity Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at MarsCity Hotel?

Self parking is free at this property.

What time is check-in at MarsCity Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at MarsCity Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is MarsCity Hotel located?

Located in the heart of Denpasar, this luxury hotel is 1.2 mi (1.9 km) from Bali Quad Discovery Tours and within 3 mi (5 km) of Royal Thai Consulate and Consulate General Republic Democratic Timor Leste. Serangan Beach is 2.4 mi (3.8 km) away.

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MarsCity Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 22 reviews
Rating 8 - Good. 6 out of 22 reviews
Rating 6 - Okay. 8 out of 22 reviews
Rating 4 - Poor. 4 out of 22 reviews
Rating 2 - Terrible. 3 out of 22 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

kimeunkyung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

최악의 호텔 더러운호텔

최악의 호텔입니다 피부병걸릴것같은 호텔입니다싼게비지떡이라고 절대절대 여기 이용 비추 입니다
Stayed 1 night in Dec 2018

8/10 Good

Ni Kadek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Gert

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Not as bad as it sounds

If u a backpacker it's ok to stay for the price. Saw few cockroaches and other bugs near the bed and bathroom. There is no fridge in the room but it ok I guess aircon works great and has nice swimming pool. The bed was comfortable in every way and nice and quiet area not much noise
Stayed 8 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

should have left after one night

cash, headphones, and USB stick stolen from room and no follow up from management. location is in the absolute middle of nowhere, items in room in disrepair.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

dirty room / bad food

hotel not near main strip in Sanur and in a rough area. It is close to airport. Rooms were very dirty, stains and burns on bed sheet, hairs all over floor, headboard needs a good clean. We ordered lunch and was not very nice at all. Staff were friendly and helpful. Ok for price but would not stay more than one night.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Erica, Linköping

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nja, vi har varit på bättre för samma pris.

Trevlig personal som ville hjälpa till, det höjde hotellets betyg. Hotellet ligger lite off men det funkar att sova där. Vi skulle bara sova där en natt. Poolen ser betydligt större ut på bilden, det var egentligen en minipool. Rummet vi fick hade problem med avloppet så det stank inne på toaletten och duschen var inte så himla trevlig.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Rika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

安かろう悪かろうの典型です。

wifi、洗濯機・乾燥機があるとのことで2日間予約しましたが、到着してすぐに別ホテルへの移動を決めました。 まず、洗濯機・乾燥機はありません。 また、部屋ではwifiが使えません、ロビーでも運が良ければ途切れながらつながる程度、wifi有りと書くべきではありません。 冷蔵庫がないことは知っていましたが、併設されているコンビニには冷たい飲み物がほぼありません。 ビールがあるか聞いたところ、真顔で常温のビールを手渡されました、絶句です。 レストランで食事をしたときも、常温のビールがでてきました、エアコンもほとんど効いていないレストランでの常温ビール、「冷たくない。」と言うと、これまた真顔で氷を持ってきました。 部屋はほぼ写真通り、デスクはありません。 トイレやシャワールームが丸見え、一応カーテンがありますが、端っこがクルクル巻いてしまうので、スキマが出来ていや～な感じで見えます、心底落ち着きません。 シャワーブースのドアは壊れていて、常時5cmほどのスキマがある状態、もちろん、使用すると水が溢れだします。排水具合も悪いので最悪です。 仕方なく一泊し、翌日にはチェックアウト。 朝起きたら、ダニに刺されていました．．． ホテル周辺にお店などはないので、この状況から逃れるにはチェックアウトするしかありません。 終始不快な気分の滞在でした。
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jay, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice service ,rooms are well maintained,worth

Received,good services ,satisfied with the Hospitality and gestures
This review was submitted before 2018 and has not been verified.

6/10 Okay

Sachiyo, 神戸市

Liked: Staff & service

住宅街に立地し、周囲にはコンビニも売店もない不便な場所。

新しいホテルで、清潔感もまず普通にあり、スタッフもよかったのですが、立地が悪すぎました。ホテル１階に小さいコンビニ風の店がありますが、品ぞろえがとても悪く、夜もそこそこの時間で閉店。住宅地にあり、周囲にはコンビニも売店も食堂も徒歩圏で行ける範囲にはなし。ビーチ近くのサヌールと思い検索してヒットしたホテルだったが、サヌールまではタクシーなど利用しないととても行けない…。夜、ホテルに戻った後はホテルのプールもしくはプールサイドで時間をつぶすか部屋にいるしかない…
This review was submitted before 2018 and has not been verified.

6/10 Okay

Roxane, Paris

Liked: Staff & service

Nice hotel and very cheap

Nice quiet hotel. Staff very helpful and friendly. But Wifi was weak in our room, we had to change. There was a water leak in the bathroom.
This review was submitted before 2018 and has not been verified.

6/10 Okay

AGUNG, SEMARANG

Liked: Cleanliness, staff & service, room comfort

city hotel

city hotel, tenang , ok
This review was submitted before 2018 and has not been verified.

8/10 Good

AGUNG, SEMARANG

Liked: Property conditions & facilities, room comfort

praktis

tenang, agak kedalam, ok
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
This review was submitted before 2018 and has not been verified.

4/10 Poor

Guylaine, St-Eustache, Qc. Canada

Disliked: Staff & service

A hotel in the middle of nowhere

The pictures are true and the rooms modern. the price via Expedia is ok. We where ending our month and a half in Indonisia and figured we where going to stay close to the airport and go to the beach. The rooms are exactly like the pictures . But there is a smell of urine in the bathroom. The walls are very thin and you hear every thing that is going on in the hotel. There where more than forty school kids partying all night long. ( in the pool and every where). Of course the price of the rooms make it possible. The security guy was yonguer or as young as the teeagers. So no authoraty there was possible.The staff smiles a lot but are unprofessionnal. They are also to young. Curiously, the play and laugh toguether like young children. The hotel had pratically nothing avalable on the menue except for The indonesian part of it. They where all out of every thing. It was very basic. You have to check your bill because they over charged us twice. The only staff really working was the cleaning crew. The hotel offers you a shuttle to the beach but they do not pick you up at any given time. They only have four beach towels for the pool. You may not have one for yourself (???) We paid for 3 nights but stayed only 2 (not refundable) the management understood the " inconveniance" of the kids partying but did not whant to refund the night we where not staying there. We went elswhere and where very pleased to finish our trip at the Puri Maharani hotel. Pardon my mistakes, I'm french.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Lasse, sweden

Liked: Property conditions & facilities
Disliked: Room comfort

Billigt men lite för långt från stranden

Hjälpsam personal, jag bodde nära hissen som störde lite, frukosten var ok, gratis transfer till Sanur stranden
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
This review was submitted before 2018 and has not been verified.

4/10 Poor

Anuj, london

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Marscity 3*? they must be on Mars!

Nice from the outside but very cheap on the inside. The corridors are loud and echoey. The bathrooms are tiny, with cold water and made of plastic. TV and beds are nice. But the food, location and overall cleanliness of the hotel were a manor turn off. We could only stand one night. We met other people who checked out early for the same reasons. This hotel is ok if you are local and don't mind the 2* experience, but orherwise go elsewhere for the price.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Flieger, Stuttgart

Liked: Cleanliness, staff & service, room comfort

Gute Lage, Freundliches Personal

Zimmer relativ Groß aber leider sehr gehörig, Bett herrlich. In 15 Minuten am Jimbaran Strand, in 20 Minuten bei Uluwatu mit dem Scooter.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel un peu loin de la plage

hotel confortable, la cuisine du resto est très bonne. Un peu loin de la plage, l hotel met à disposition des navettes gratuites pour le centre commercial et la plage de sanur en revanche, le transport pour l'aeorport n'est pris en charge gratuitement qu'à compter de 3 nuits, ce qui n'est pas précisé sur le site Expedia
This review was submitted before 2018 and has not been verified.

8/10 Good

Jenny, Perth, Western Australia

Liked: Staff & service
Disliked: Room comfort

Nice hotel newly opened, quite isolated

The staff were very friendly and efficient. We asked for non smoking and were put in a smoking room, quite unpleasant and the smell remained for our entire stay. The room was not very soundproof so we could hear other guests at the swimming pool and outside our room. Buffet breakfast was a choice of rice, meat dish and green vege dish,which was a bit disappointing. On our last day we were given breakfast from a menu which was really nice. The hotel is very clean and modern but still needs to add a few extras. The bar only stocked beer(Bintang) and soft drinks, only 1 pillow each on the bed and no soap dish near the sink. The shower was not very hot in the morning but fine if used in the evening. There is a free shuttle bus that will take you to either Sanur beach(10 minutes) or Galleria shopping centre (15-20 minutes). There are a few roadside eateries close to the hotel but we didn't try these
This review was submitted before 2018 and has not been verified.

6/10 Okay

Lahiru, Singapore

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Nice staff, very friendly

Specialty was the friendly staff. I stayed for 3 days. 1st day no hot water, but they resolved it. but again 3rd day no hot water and until we checkout couldn't resolved it. Kind of disappointed about that. But Hotel staff was excellent.