Does ANDAZ BALI, BY HYATT have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is ANDAZ BALI, BY HYATT pet-friendly?

No, pets are not allowed at this property.

How much is parking at ANDAZ BALI, BY HYATT?

Self parking and valet parking are free at this property.

What time is check-in at ANDAZ BALI, BY HYATT?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ANDAZ BALI, BY HYATT?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is ANDAZ BALI, BY HYATT located?

Nestled on the beach, this Sanur hotel is within a 5-minute walk of Hardy's Supermarket and Sanur Beach. Semawang Beach and Mertasari Beach are also within 1 mi (2 km).

10/10 Excellent

Lisa

Oct 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are excellent - they are so friendly and cannot do enough for you. The whole resort is spotless. Right on the beach. The food was excellent, particularly the breakfast. The Spa was amazing and zen like. It was wonderful.

Stayed 3 nights in Sep 2025

10/10 Excellent

asif

Jun 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location right on the Sanur beach, close to many restaurants and shopping places. amazing property grounds and the villa with private pool was very comfortable and fun to stay in.

Stayed 3 nights in May 2025

10/10 Excellent

Alberto

Mar 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful grounds, very nice and comfortable rooms, excellent service.

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher G

Sep 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an amazing two weeks at Andaz Bali for our honeymoon. The staff had a special cake made for us and local jams and snacks were delivered to celebrate our day. The staff were absolutely incredible. We were truly spoiled! Arthur and Hendra always had a smile for us and remembered our drink and food preferences. Hendra was eager to share Balinese cuisine with us and would set aside the Dish of the Day for my wife to try. Our room had a private garden and our desire for privacy was always respected. We work in the customer service industry so we recognize quality employees when we encounter them. When we come back to Bali, we will be sure to stay at Andaz again. Our thanks to your entire staff for a lovely vacation!

Stayed 12 nights in Aug 2025

10/10 Excellent

Alberto M

Mar 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful well maintained property with amazing staff, excellent customer service.

Stayed 2 nights in Mar 2025

10/10 Excellent

JUNGMI

Jun 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Impeccable and beautiful place and people, thank you for the stay!

Stayed 5 nights in Jun 2024

10/10 Excellent

Nicholas

Nov 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect please to just switch off and enjoy great food. Ps the breakfast is 11/10

Stayed 2 nights in Oct 2024

10/10 Excellent

Kiran

Apr 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

One of the best hotels I’ve ever stayed at! Amazing service, vibe, food everything!

Stayed 5 nights in Mar 2024

10/10 Excellent

Chris

Jun 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We recently stayed at Andaz Sanur for 4 nights as part of my birthday week celebrations. Absolutely loved this stunning resort, the staff who couldn't do enough for you and the dining options which were available onsite. They even organised a lovely birthday cake which was very unexpected 😁 What we didn't love was the harassment we received by the ladies on the boardwalk (outside the resort) anytime we wanted to go for a walk. Everytime they saw us they would beg us to have a look at their shop and they simply wouldn't take 'no' for an answer. In the end we were harassed to the point that we were forced to find another route to walk just to avoid them. Would definitely stay at Andaz again but in hindsight would steer clear of the boardwalk.

Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Jan 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely beautiful. Putting the grounds /architecture / rooms aside, the staff deserve the highest rating. They are incredible

Stayed 4 nights in Dec 2024

10/10 Excellent

Ogihara

Dec 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was amazing, especially the time when I was unwell. Truly appreciated for your services and kind support.

Stayed 5 nights in Nov 2024

10/10 Excellent

shayne

Oct 27, 2023

Fantastic property to stay. This was the second part of our Bali holiday and we thoroughly enjoyed the hospitality of the Andaz team. Highly recommend.

Stayed 4 nights in Oct 2023

10/10 Excellent

Ian

Nov 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

From Canada and we have had high hopes for this rssort and it live up to them all. We loved the pools, the food is amazing and the resort is very well kept. Thanks for a great stay.

Stayed 3 nights in Nov 2023

10/10 Excellent

Hiroshi

May 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

staffs are very friendly, Ms Aris, who served me breakfast, was very service-oriented person and gave me much info about Bali, Mr.Agus was very helpful to find out my driver in another hotel before Andas. Thank you very much and I am definitely coming back for next trip in Bali.

Stayed 1 night in May 2024

10/10 Excellent

Iwan Ridwan

Dec 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

End of year escapade

My second time staying at Andaz Bali, forth time for Andaz including Singapore. I find the service quality consistent across the different places, a unique experience I have not found with other hotels I stayed. Compared to our first stay at Andaz Bali, my breakfast experience was greatly improved. There was so little waiting time for my orders unlike the first time when it took quite a while waiting time. Good improvement. Will definitely stay again here.

Stayed 2 nights in Dec 2024

10/10 Excellent

Eddy

Mar 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well maintained property. Room was very clean and comfortable. Walkable to nearby cafes and stores. Enjoyed breakfast at the hotel. Sanur Beach is ok but not as beautiful as Nusa Dua.

Stayed 5 nights in Mar 2024

10/10 Excellent

Andrea

Sep 1, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is extremely beautifully set in a great garden directly at the beach. The pool is fantastic and actually bigger then shown in the pictures. For the beach there are better spots in Bali but if you want to do water sports like Kite surfing it is perfect.

Stayed 2 nights in Aug 2023

6/10 Okay

michael

Apr 11, 2023

Liked: Cleanliness, staff & service, room comfort

Perfect

A newish hotel only 2 years old. The whole complex is perfect in every way. Andaz is at the beach which was safe and clean and with great swimming pools. Our room had a swim up lagoon which proved to be an added bonus A superb place to relax

Stayed 8 nights in Apr 2023

10/10 Excellent

HYE SANG

Jul 8, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful grounds and gardens, and staff incredibly warm and accommodating. Mini bar snacks and non-alcoholic drinks were complimentary daily including very addictive banana chips, and the on site restaurants all very reasonably priced and delicious, particularly Wok Wok with traditional Balinese cuisine. Breakfast being a la carte was also very relaxing, and the rooms were beautiful. Could not ask for a better escape.

10/10 Excellent

Richard Maynard

Apr 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This beautifully designed hotel is a lush haven to spend time in Sanur. The facilities are excellent, with a delicious selection of food available all day. Always space available on sunbeds by the pools or on the beach with free pool towels and bikes to use during the day. Our king size suite was a delight - spacious, cool and spotlessly cleaned daily. All the little extras in the room like snacks, coffees and cold soft drinks were well appreciated at no extra charge. Altogether a super base to stay for visiting the lovely island of Bali or to spend lazy days around the pools and beach.

Stayed 7 nights in Apr 2024

4/10 Poor

Sang Yoon Andrew

Apr 27, 2025

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Child Drowning Incident – No Lifeguards on Duty

If you’re traveling with young children, please be aware that this hotel poses serious safety risks, particularly around the swimming pool. While the property is beautiful and the staff are friendly and polite, our stay nearly ended in tragedy due to a lack of safety measures and proper pool maintenance. The main pool is poorly maintained, with broken tiles and sharp edges in multiple areas (see photos). I cut my foot on one of these edges, requiring medical attention from the hotel doctor. While I was being treated, my 2-year-old son fell into the pool and nearly drowned. Thankfully, an alert guest rescued him—no staff intervened. It turns out, according to the Duty Manager, that the hotel's official policy is that there are no lifeguards on duty and that hotel guests swim at their own risk. Apparently, there are signs to that effect scattered around the property. I saw no such signs on the property and if they exist, are not clearly visible. Nor is this No Lifeguards policy stated on the hotel's website. Had the pool been properly maintained, I wouldn’t have been injured and could’ve supervised my children. The absence of lifeguards at a supposedly family-friendly resort is a major problem. We won’t be returning. The hotel’s failure to ensure basic child safety overshadows its beauty and service. Until they install lifeguards and repair the pool, I cannot recommend Andaz Bali to families.

Stayed 5 nights in Apr 2025

10/10 Excellent

Ria

Oct 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, spacious room, good food options, high quality and excellent spa facilities

Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Oct 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Alles top

Stayed 4 nights in Aug 2025

10/10 Excellent

Ko

Aug 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was, without a doubt, the best hotel I have ever stayed at. The food was absolutely delicious, but what truly made my stay unforgettable was the warmth, kindness, and genuine smiles of the staff. They made me feel so welcome and cared for. I can’t wait to come back again — it’s a place I’ll remember forever.

Stayed 4 nights in Aug 2025

10/10 Excellent

Ashley

Jul 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Customer.service was top notch.

Stayed 3 nights in Jul 2025

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