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ARTOTEL Sanur Bali

Property class: 4

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Photo gallery for ARTOTEL Sanur Bali

A restaurant with wooden tables and chairs, a wooden ceiling with hanging lights, and potted plants. - ARTOTEL Sanur Bali (Denpasar)
Creator video - submitted by Blaser group
A staircase with wooden steps and metal railings, leading to a higher floor. - ARTOTEL Sanur Bali (Denpasar)
A rooftop infinity pool with a tiled edge, a covered seating area with lounge chairs, and a view of distant buildings. - ARTOTEL Sanur Bali (Denpasar)
A restaurant with wooden tables and chairs, a bar area, and hanging plants. - ARTOTEL Sanur Bali (Denpasar)
Located close to Semawang Beach and Mertasari Beach, ARTOTEL Sanur Bali provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage at Smita Spa, the onsite spa. The on-site international cuisine restaurant, Lidah Lokal, offers breakfast, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

View all photos for Studio 40

A hotel room with a large bed, a wooden desk, a chair, and a wall mural.

Studio 40

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio 55

A modern hotel room with a large bed, a sofa with cushions, a round wooden coffee table, and a floor lamp.

Studio 55

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio 30 Double

A modern hotel room with a large bed, a desk, and a view of the outdoors.

Studio 30 Double

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio 30 Twin

A hotel room with two beds, a large window, a geometric patterned rug, and a wall art piece.

Studio 30 Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

About the neighborhood

Located near the beach, ARTOTEL Sanur Bali is in Sanur, a neighborhood in Denpasar. Shoppers can check out Eat Street, while everyone can enjoy the natural beauty of Sanur Beach and Mertasari Beach. Semawang Beach and Kuta Beach are two other places to visit that come recommended. Visit our Denpasar travel guide
Map
Jl. Kusuma Sari No.1, Sanur, Denpasar, Bali, 80227

What's nearby

  • A sandy beach with calm waters, a small island with traditional red-roofed structures, and a clear blue sky.
    Mertasari Beach
    3 min walk - 0.2 miles
  • A coastal walkway with a gazebo and a small structure, leading to a calm sea under a sunset sky.
    Sanur Beach
    6 min walk - 0.4 miles
  • Semawang Beach
    9 min walk - 0.5 miles
  • Pura Blanjong
    12 min walk - 0.7 miles
  • RS Bali Mandara
    19 min walk - 1.0 mile

Getting around

  • Ngurah Rai Intl. Airport (DPS)
    25 min drive

Restaurants

  • Massimo
    1 min walk
  • Stuja Di Pantai
    3 min walk
  • Lava Gastro Bar & Grill
    3 min walk
  • Patio Coffee & Comfort Food
    3 min walk
  • Pier Eight Bali
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 225,000 for adults and IDR 115,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bart
  • Lidah Lokal

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Null
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 600000 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 225000 for adults and IDR 115000 for children
  • Rollaway bed fee: IDR 600000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 55110, 9120008810954

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does ARTOTEL Sanur Bali have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is ARTOTEL Sanur Bali pet-friendly?

No, pets are not allowed at this property.

What time is check-in at ARTOTEL Sanur Bali?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at ARTOTEL Sanur Bali?

Check-out is at noon.

Does ARTOTEL Sanur Bali provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is ARTOTEL Sanur Bali located?

Located in Sanur, this spa hotel is within a 5-minute walk of Mertasari Beach and Sanur Beach. Semawang Beach and Kuta Beach are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ARTOTEL Sanur Bali Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 326 out of 542 reviews
Rating 8 - Good. 162 out of 542 reviews
Rating 6 - Okay. 32 out of 542 reviews
Rating 4 - Poor. 11 out of 542 reviews
Rating 2 - Terrible. 11 out of 542 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel on our way into Bali and again our last night in Bali, the hotel is lovely. The staff are so friendly and helpful. The hotel is also well located and within walking distance to a lot. The buffet breakfast is also really good. I would definitely recommend.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated close to the beach and very clean. Wide choice in breakfast.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the staff were amazing, so friendly and helpful, they all seemed to be happy working there Breakfast was varied and delicious and it was lovely to have a cappuccino brought to our table every morning The room was clean and modern with interesting artwork We thoroughly enjoyed our stay!!!!
Stayed 10 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice with decent coffee selection. Rooms and beds were cozy and comfy
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, clean nice aesthetic. Breakfast was good efficient service. Good location walking distance to beach and many restaurants.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Artotel is in an excellent location and its rooms are well equipped and comfortable. Its restaurant is very good and restaurant and cleaning staff are fantastic. But the same cannot be said for its management and reception staff. Their dealings with us were often clumsy and at times offensive. At check in my partner and I (we are in our mid-‘60s) the reception staff person were told, with emphasis, that we were not permitted to bring a ‘guest’ back to our room. We also had difficulty with storing an oversized item in storage, with charging food and beverages to our room (despite providing a credit card number and sizeable deposit at check in) and a late check out. On check out, we were told a late check out might be possible but to ask again the day before our check out. Two days later we were told a late check out was possible, to be later told it was available but only if we paid for an additional night. We were then told we could have our room for two additional hours but for more than $30 AUD per hour. The day before checking out we told reception we would like to accept that offer (although we were not especially happy with it), but were told that late check out was not available! We then had to rush to make alternative arrangements for our last day in Bali. We have stayed in numerous hotels in Bali since first visiting the island in 1986 and have never previously had such experiences. Bali is a relaxed and relaxing place to visit, but not staying at Artotel.
Stayed 8 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very trendy and well designed hotel close to the beach in Sanur. Good breakfast.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Sanur

Fabulous stay. Clean, well appointed spacious rooms and friendly staff
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant stay for a few nights at the end of my vacation. The reception staff were excellent. Convenient walk to the local amenities.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love the art decor in the hotel rooms. Very cool pool vibe. Great location to the beach. Nice short walk for sunrise. Breakfast was superb.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Amenities
We enjoyed our stay. The staff are very attentive.
Stayed 5 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and location. Not the best beach and noise around hotel. Limited menu but good quality.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Artotel is wonderful. The bar server leon (glasses, huge energetic smile) was amazing and took great care of my family. We all very much enjoyed the location and pool
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good hotel, nice breakfast, good design, good size, close to shops and restaurants. I can stay again
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have only stayed one night but the experience has been wonderful. The staff have been the most helpful & welcoming. Would definitely stay here again.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Returned again

We have stayed at Artotel a few times and it has remained amazing. Great location and always spotless clean. They have really looked after the building and it remains like new.
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time to Bali and we stayed 8 nights in room 413. It was a lovely stay. Everything was clean, the staff are welcoming and helpful and the breakfast has a lot of options. All was really good and we would stay again if ever in Sanur.
Stayed 8 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived into Bali at 10.30pm and was heading to Nusa Lembongan next day so just needed an overnight stay. ARTOTEL was perfect option not too far from Sanur Port. Excellent and comfortable rooms with great roof top pool.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel! From the staff, to the ever changing delicious breakfast buffet every morning, to the large spacious modern room. Everything was perfect! Area is very walkable, close to shops, restaurants and just minutes from the beach. Would highly recommend!
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wished we stayed longer.

Clean hotel in the heart of Sanur. Wonderful staff, comfortable bed. Great breakfast buffet. Close to restaurants. Arranged an airport shuttle for us and took that worry away. We wish we had stayed in Sanur longer.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcome to Bali

Very relaxing 2night stay. Perfect location, very clean & Extremely attentative staff. Only adverse comment would be lack of usb/usc ports in the room. Very enjoyable stay
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfy beds. Unfortunately had room with view of concrete wall but it didn’t both us. Nice rooftop pool and bar area. Staff friendly. Close to lots of restaurants in walking distance.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice in Bali

This was our 3 rd stay at Artotel in 6 years. Fabulous as always. Great location to boardwalk and delicious gelato a few steps away.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Great stay ending up extending a few nights. Best part was actually pool and the bigger rooms. First floor was OK, but a bit noisy from resto/bar area.
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Very interesting hotel

Nice hotel, exceptional service. Food for both lunch and dinner was very good. Nice breakfast but chaotic, not enough tables, staff serve coffee, which means you wait and only one man on the egg station. Roof top bar and pool are great. Art work round the hotel is interesting. Disappointed we got a room on the ground floor with balcony which looked onto a brick wall.
Stayed 1 night in Sep 2025