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Naturalis Pamukkale Otel

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A modern reception area with a marble reception desk, white sofas, and a large window providing natural light. - Naturalis Pamukkale Otel (Pamukkale)
A hotel room with two beds, a TV, a desk with a kettle, and a mirror. - Naturalis Pamukkale Otel (Pamukkale)
Family Quadruple Room, Balcony, Garden View | Courtyard view - Naturalis Pamukkale Otel (Pamukkale)
Bar (on property) - Naturalis Pamukkale Otel (Pamukkale)
Children's play area - outdoor - Naturalis Pamukkale Otel (Pamukkale)
Luxury
1.401298464324817E-45 star property
9.2

Wonderful

Luxury hotel near Pamukkale-Hierapolis

Located close to Pamukkale Natural Park and Pamukkale Travertine Terraces, Naturalis Pamukkale Otel provides free full breakfast, a free daily manager's reception, and a coffee shop/cafe. Indulge in Ayurvedic treatments, a deep-tissue massage, and a facial at the onsite spa. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and a playground.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Triple Room, Balcony, Pool View

A hotel room with a large bed, a desk with a chair, a wardrobe, and a television.

Deluxe Triple Room, Balcony, Pool View

9.8 out of 10
Exceptional
(14 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Balcony, Garden View

A hotel room with two beds, a wooden wardrobe, a coffee station, and an air conditioning unit.

Deluxe Twin Room, Balcony, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Quadruple Room, Balcony, Mountain View

A hotel room with two beds, a wooden desk with a kettle, a remote control, and a minibar.

Deluxe Quadruple Room, Balcony, Mountain View

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, Balcony, Pool View

Deluxe Double Room, Balcony, Pool View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Double Room, Balcony, Pool View

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Quadruple Room, Balcony, Garden View

A hotel room with two beds, a TV, a desk with a kettle, and a mirror.

Family Quadruple Room, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Triple Room

A hotel room with two beds, a wooden desk, a television, and a coffee maker.

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Family Room

A hotel room with four single beds, a large window with curtains, a mirror, and a ceiling light fixture.

Deluxe Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Pamukkale, a neighborhood in Pamukkale, Naturalis Pamukkale Otel is in the entertainment district and near a boardwalk/promenade. Pamukkale-Hierapolis and Hierapolis are notable landmarks, and the area's natural beauty can be seen at Pamukkale Travertine Terraces and Pamukkale Natural Park. Hierapolis Theatre and Cleopatra Pools are two other places to visit that come recommended. Relax and indulge in the area's winery tours and hot springs, or seek out an adventure with horse riding and cave exploring nearby. Visit our Denizli travel guide
Map
Coskun Sk. no 28 Pamukkale, 28, Pamukkale, Denizli, 20190

What's nearby

  • Terraced travertine formations with clear blue pools.
    Pamukkale-Hierapolis
    2 min walk - 0.1 miles
  • A terraced pool with people walking around.
    Pamukkale Natural Park
    7 min walk - 0.4 miles
  • Terraced mineral pools, a mountainous backdrop, and a clear sky.
    Pamukkale Travertine Terraces
    8 min walk - 0.5 miles
  • Ancient ruins with columns and stone structures.
    Hierapolis
    15 min walk - 0.8 miles
  • A snow-covered landscape with a curved white structure, a sunset, and a distant tree line.
    Pamukkale Thermal Pools
    19 min walk - 1.0 mile

Getting around

  • Goncali Station
    14 min drive
  • Denizli (DNZ-Cardak)
    57 min drive

Restaurants

  • Gurme restaurant caffe
    6 min walk
  • rose resturant pamukkale
    5 min walk
  • Onur Restaurant
    6 min walk
  • Hiera Coffee & Tea House
    7 min walk
  • Tıkır Grill House
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Outdoor pool
  • Playground
  • Private wine tours
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • High chair
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator (110 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: TRY 2500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: TRY 4000 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 25723

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Naturalis Pamukkale Otel have a pool?

Yes, this property has an outdoor pool.

Is Naturalis Pamukkale Otel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Naturalis Pamukkale Otel?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Naturalis Pamukkale Otel?

Check-out is at 11:00 AM.

Does Naturalis Pamukkale Otel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 2500 per vehicle applies.

Where is Naturalis Pamukkale Otel located?

Located in Pamukkale, this luxury hotel is within a 10-minute walk of Pamukkale-Hierapolis, Pamukkale Travertine Terraces, and Pamukkale Natural Park. Hierapolis and Pamukkale Thermal Pools are also within 1 mi (2 km).

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Reviews

Naturalis Pamukkale Otel Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 98 out of 135 reviews
Rating 8 - Good. 25 out of 135 reviews
Rating 6 - Okay. 4 out of 135 reviews
Rating 4 - Poor. 6 out of 135 reviews
Rating 2 - Terrible. 2 out of 135 reviews

Reviews

Verified

10/10 Excellent

camelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exceptional stay! The hotel exceeded our expectations with spotless, comfortable rooms, outstanding hospitality, and a welcoming staff. A special thank you to the wonderful family team for helping my husband arrange a surprise birthday cake, which made my birthday truly unforgettable. The location is perfect for visiting Pamukkale, and the peaceful atmosphere made our stay even more enjoyable. We highly recommend this hotel and would happily stay here again!
Stayed 4 nights in Jun 2026
Verified

6/10 Okay

Alexander

Liked: Staff & service
Staff were attentive and helpful, they go out of their way to assist.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities
The Room is spacious.Excellent staff services. The hotel close to heirapolis which is the main attraction in pamukkale. The breakfast is included and good.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gheorghe Teodor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! They were very helpful with all that we needed. We enjoyed our stay very much and breakfast was very good!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Halil

Liked: Cleanliness, staff & service, property conditions & facilities
This was a cute property that we spent the night in during our travel. It was clean and friendly.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ali kahar

Liked: Cleanliness, amenities, property conditions & facilities
Arrival at the hotel, has given us an impressive prompt action from the receptionist and make sure that my stay was perfect. The restaurant was a same level with our room and that's convenient for us. The hotel is within a quiet neighborhood. I like that, thumbs up.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Saeed

Liked: Cleanliness, amenities, property conditions & facilities
Close to sprint water park and food atea
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very good experience with staff and hotel. Hotel is almost new with well designed spacious room. Location too very near to all the restaurants and thermal waters.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Juan Carlos Flamenco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Breakfast was awesome! We were served more than enough! The walk to the Hieriapolis was short.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a diamond in the rough! It was so very clean and neat! The breakfast was delicious and the staff just as friendly as can be! The pool is beautiful! Everything was perfect and beautiful!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean, stuff are so friendly and supportive especially Ferhad, Ayberk and Ege.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Eliot

Liked: Staff & service
Disliked: Cleanliness, amenities
Not for the faint of heart Thin walls, painted stark white and lit only by a single overhead fixture outfitted with a blui-ish halogen bulb that emphasized the room’s sparse furnishings. There were no reading lamps and the smell of crude room freshener sent us immediately to open the toom’s only window, which faced the wall of another building. Bad move: there was no screen and mosquitoes came floating in. And then there was the noise. OMG, the noise! In our ground floor toom, we could hear every footstep trodding through the lobby, squalling kids running through the halls, conversations in the lobby and in adjacent rooms. We could hear toilets flushing from all levels, guests walking on the floor above us A spa that had been listed as one of the hotel’s amenities turned out to be a facility in a hotel a little ways away. (We received excellent massages there.) On the plus side,the staff was uniformly pleasant and as helpful as possible. The hotel was clean and well-maintained, though our key often didn’t work. Breakfast was ok and the swimming pool was small but adequate. Location is very good, close by the Hieropolis archaeological zone and Pamukkale’s famous travertines.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Eliot

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not for the faint of heart Thin walls, painted stark white and lit only by a single overhead fixture outfitted with a blui-ish halogen bulb that emphasized the room’s sparse furnishings. There were no reading lamps and the smell of crude room freshener sent us immediately to open the toom’s only window, which faced the wall of another building. Bad move: there was no screen and mosquitoes came floating in. And then there was the noise. OMG, the noise! In our ground floor toom, we could hear every footstep trodding through the lobby, squalling kids running through the halls, conversations in the lobby and in adjacent rooms. We could hear toilets flushing from all levels, guests walking on the floor above us A spa that had been listed as one of the hotel’s amenities turned out to be a facility in a hotel a little ways away. (We received excellent massages there.) On the plus side,the staff was uniformly pleasant and as helpful as possible. The hotel was clean and well-maintained, though our key often didn’t work. Breakfast was ok and the swimming pool was small but adequate. Location is very good, close by the Hieropolis archaeological zone and Pamukkale’s famous travertines.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really welcoming staff and nice hotel
Stayed 1 night in Jul 2026
Verified

8/10 Good

Gisele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff and comfortable rooms!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ya Hsun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exvellent
Stayed 1 night in May 2026
Verified

10/10 Excellent

Karita

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Audrey

Disliked: Cleanliness
Great location, kind staff, relatively new hotel but not well maintained and not clean (mirrors dirty, doorknobs sticky, shower with mold…). They really try hard to provide a great service but it seems to be a new family business therefore not fully run like a business yet.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new and very clean. The staff were amazing and always willing to help. The pool was a great relief from the heat. Nice and clean. Big Turkish breakfast
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our arrival was welcoming, especially at the reception and pool area. The room was okay, but the bathroom had a disturbing sewer smell and lacked proper amenities. Pool access was limited to certain hours. Breakfast was ok and could be improved.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy nuevo y confortable, todo fueron facilidades.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

gloria celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emir fue un súper anfitrión, en todo momento estuvo pendiente de nuestra estancia para que fuese lo mejor posible.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Sultan

Liked: Cleanliness
Çalışanlar çok ilgili ve güler yüzlüydü. Kahvaltı çok lezzetli ve ürünler kaliteliydi. Ancak akşam sıcak sular kesildi ve diğer odalarda ki su sesi çok fazla duyuluyor.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Gizem

Liked: Cleanliness, staff & service, property conditions & facilities
Herşeyiyle ve çalışanlarıyla adeta kendi evimizde gibi hissettik. Ablanın anne gibi ilgilenmesi samimiyetine diyecek birşey yok :)
Stayed 1 night in Apr 2026
Verified

8/10 Good

Enver

Liked: Cleanliness, staff & service, property conditions & facilities
Havuza girmedik
Stayed 1 night in Mar 2026