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The Golden Palms Hotel & Spa Delhi

Property class: 3

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Photo gallery for The Golden Palms Hotel & Spa Delhi

A spacious lobby with a modern design, featuring a central seating area with sofas and a coffee table, a reception desk, and a large mirror. - The Golden Palms Hotel & Spa Delhi (New Delhi)
A banquet hall with round tables, white chairs with red sashes, and a patterned carpet. - The Golden Palms Hotel & Spa Delhi (New Delhi)
A modern hotel with a prominent entrance, a covered outdoor area, and a brick-paved courtyard. - The Golden Palms Hotel & Spa Delhi (New Delhi)
A modern hotel lobby with a marble floor, a reception desk, and a chandelier. - The Golden Palms Hotel & Spa Delhi (New Delhi)
A hotel room with a bed, bedside table, TV, and a desk with a computer. - The Golden Palms Hotel & Spa Delhi (New Delhi)
A coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby are just a few of the amenities provided at The Golden Palms Hotel & Spa Delhi. The on-site international cuisine buffet restaurant, Ambrosia, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

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Room options

View all photos for Deluxe Room

A hotel room with a bed, bedside table, TV, and a desk with a computer.

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

A hotel room with two beds, a TV, a desk, and a window with curtains.

Superior Room

  • Sleeps 3
  • 1 Twin Bed

About the neighborhood

Located in Preet Vihar, a neighborhood in New Delhi, The Golden Palms Hotel & Spa Delhi is near a metro station. Swaminarayan Akshardham Temple and Red Fort are notable landmarks, and travelers looking to shop may want to visit Chandni Chowk and Lajpat Nagar Central Market. Looking to enjoy an event or a game while in town? See what's happening at Yamuna Sports Complex or Jawaharlal Nehru Stadium. Visit our New Delhi travel guide
Map
Opp. East Delhi Police Headquarter, New Delhi, Delhi N.C.R, 110092

What's nearby

  • A grand temple with multiple domes and intricate carvings, surrounded by a well-maintained garden and a large reflecting pool.
    Swaminarayan Akshardham Temple
    10 min drive - 3.0 miles
  • A busy street with people walking, a man carrying a large sack on his head, and a cart with sacks labeled "SAFI".
    Chandni Chowk
    20 min drive - 10.0 miles
  • A large, historic building with multiple domes and minarets, surrounded by a spacious courtyard with people walking around.
    Jama Masjid
    20 min drive - 8.7 miles
  • A nighttime view of a wide road leading to a prominent white archway, flanked by streetlights and barriers.
    India Gate
    21 min drive - 7.6 miles
  • Sanjay Lake
    4 min drive - 1.6 miles

Getting around

  • New Delhi Chander Nagar Station
    7 min drive
  • IP Extension Station
    9 min walk
  • Indira Gandhi International Airport (DEL)
    30 min drive

Restaurants

  • Slice of Italy
    4 min drive
  • Subway
    4 min drive
  • Pizza Hut
    3 min drive
  • Haldiram's
    4 min drive
  • Singla’s Sweets
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 10:30 PM on request
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: INR 499 to 550 for adults and INR 299 to 499 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ambrosia

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 20 2026 to December 31 2027 (completion date subject to change). The following areas are affected:
  • Business center
  • Fitness facilities
  • Hallway
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 499 to 550 for adults, and INR 299 to 499 for children
  • Airport shuttle fee: INR 1400 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside Food Prohibited
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms

We should mention

No pets and no service animals are allowed at this property
Alcohol is not served at this property

Frequently asked questions

Is The Golden Palms Hotel & Spa Delhi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Golden Palms Hotel & Spa Delhi?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at The Golden Palms Hotel & Spa Delhi?

Check-out is at 11 AM.

Does The Golden Palms Hotel & Spa Delhi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:30 AM–10:30 PM on request. A fee of INR 1400 per vehicle applies.

Where is The Golden Palms Hotel & Spa Delhi located?

Located in Preet Vihar, this hotel is 0.7 mi (1.2 km) from Max Super Speciality Hospital and within 3 mi (5 km) of Sanjay Lake and Laxmi Nagar Market. Laxmi Nagar is 2.8 mi (4.5 km) away. IP Extension Station is 9 minutes by foot and Mandawali - West Vinod Nagar Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Golden Palms Hotel & Spa Delhi Reviews

5.8

7.0

Cleanliness

6.0

Location

5.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 8 out of 28 reviews
Rating 4 - Poor. 6 out of 28 reviews
Rating 2 - Terrible. 5 out of 28 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Services and staff need improvement.

The complimentary breakfast was denied by hotel on both days although booking email clearly states that it's included. The bathroom shower and fittings were totally rusted and leakage water flowed into the room. The hotel staff and hotels.com did not care to help and resolve despite calls to front desk and customer service number.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, reachable , okay hotel for what i paid.

The staff was good and understanding at hotel reception upon check- in.
Verified review

6/10 Okay

Liked: Room comfort
Nice stay
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay at golden palm

Reception, restuarant and floor area were not clean.
Verified review

6/10 Okay

Disliked: Staff & service

Energy is lacking.

Satisfactory
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

screwed up experience

1. The entire night air conditioning did not work in "golden palm and spa". This situation was after maintenance checked and comfortably said "sir wait for 2 hours it will work". The next 10 long hours we were sweating. Never going back. 2. Washbasin tap was broken. It gave us continuous extreme hot water. Very disappointing experience. 3. It doesnt end here. Next morning during our breakfast we were asked to pay for it even after having clearly mentioned in our itinerary. Its a clear opposite of being hospitable. Never going back to golden palms and hotel.com
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

it was comfortable quick service, clean room and good food.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Overall its a good experience
Verified review

4/10 Poor

Disliked: Staff & service

Shocking experience

Worst experience Very less items in buffet breakfast. This is d third time i m visiting and Ac never works as usual. Room phone was also not working, u have to call from ur phone to the reception.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service

Hopeless Service

It was total dissatisfaction even after complaining No follow up from Hotel Staff AC systems not working, Honey Bees found, No Hot Water, No pressure in Water Supply & above all they sell Mineral Water for Rs 116/- per bottle & also during buffet breakfast charge you for Tomato Ketchup & MANY MORE COMPLAINTS.
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Fairly comfy hotel in east delhi

Contrary to what is advertised, currently there is no functional gym in the hotel. Also the spa opening hrs are from 9 am to 6 pm which could be extended
Verified review

2/10 Terrible

Disliked: Staff & service, room comfort

very bad service,

I will never recommend any one to stay in Hotel palm. Bad room service..staff not friendly, not professional, Quality of service not at all to the mark.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worthy enough but locality spoils it all

Stay in hotel is nice but as soon as you think of stepping out nothing seems to be available. you have to walk on either sides ,almost 500-800 mts, to avail some auto or public transport. Nearest metro station, anand vihar, is also 2kms far off. Apart from locality everything else about the hotel seems to be fine. Food is also appreciable. Better book a cab if you're looking for stay in here.
Verified review

4/10 Poor

Disliked: Staff & service

Ac's not in perfect condition

I changed my room once because of the ac cooling .
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Good Value for money

Nice & perfect. 2nd time. Good food. Comfortable room. Acceptable service.All the best !! Anu
Verified review

6/10 Okay

Liked: Cleanliness
Check in out was smooth, clean rooms, service was good. However, food was not that great. Overall a decent place for a short stay.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Excellent Rooms...Bad Room Service...Average Food

Big & comfy ROOM (and Bed) with all amenities....The FOOD choices were very limited and tasted pretty average...And although the RESTAURANT service was excellent, the food in the dinner buffet was cold. ROOM SERVICE was Super Slow!! I ordered tea at 9am & got it at 10am... I mean seriously!? an hour for a cup of tea? Also, the SPA forgot to remind me about the appointment & were least bothered that I didn't come...Its a vacation & I expected them to call...Just remember not to depend on the Hotel staff too much, and try eating somewhere else & it will be the perfect place to stay.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel to stay

I booked this hotel for my parents who were visiting Delhi, they enjoyed there stay at this hotel. Thanks to the hotel team for all the help they have done. Thanks, Varun.K
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I left early the next day

Never build a hotel near a police station and then absolutely don't call such a hotel a spa.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience, indifferent staff, stay away

In a partially occupied hotel and absolutely free reception it took staff more than 15 mins to check us in. Lift wasn't functioning, AC wasn't working, toilet kit in the bathroom was half empty. Upon check out hotel wasn't able to help me find taxi. Overall a disastrous stay.
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Ok

Did my reservation 7 days in advance but i had to wait at lobby for 45-50mins to get my room. Food menu shows round a clock but most of the items are not availaible. Had a bad experience which i complained to frontoffice manager. Morning buffet(breakfast) is not at all impressive.
Verified review

4/10 Poor

Disliked: Staff & service
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service