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Shangri-La Eros, New Delhi

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in New Delhi

Choose dates to view prices

Photo gallery for Shangri-La Eros, New Delhi

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Creator video
Bar (on property)
Miscellaneous
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Shangri-La Eros creates a peaceful haven in central New Delhi, complete with on-site shopping and garden surroundings. Travelers can unwind with treatments at CHI, The Spa or enjoy the outdoor pool. The hotel consistently earns praise for its attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite- Access to the Horizon Club Lounge & breakfast

Executive Suite- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Executive Suite- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Horizon, Premier Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Connaught Place neighborhood, Shangri-La Eros, New Delhi is connected to a shopping center. India Gate and Rashtrapati Bhavan are notable landmarks, and the area's natural beauty can be seen at Lodhi Garden. Jama Masjid and Chandni Chowk are two other places to visit that come recommended.
Visit our New Delhi travel guideOpens in a new window
Map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001

What's nearby

  • Gurudwara Bangla Sahib - 16 min walk - 0.9 miles
  • India Gate - 18 min walk - 1.0 mile
  • Rashtrapati Bhavan - 3 min drive - 1.4 miles
  • Jama Masjid - 5 min drive - 2.9 miles
  • Chandni Chowk - 5 min drive - 3.1 miles

Getting around

  • New Delhi Tilak Bridge Station - 3 min drive
  • Janpath Station - 6 min walk
  • Indira Gandhi International Airport (DEL) - 37 min drive

Restaurants

  • ‪Hotel Saravana Bhavan - ‬10 min walk
  • ‪Mister Chai - ‬4 min walk
  • ‪Connaught Clubhouse - ‬11 min walk
  • ‪Le Belvedere, Le Meridien - ‬6 min walk
  • ‪The Spice Route - ‬8 min walk

About this property

Shangri-La Eros, New Delhi

Luxury family-friendly hotel near India Gate
Located close to Rashtrapati Bhavan and Lodhi Garden, Shangri-La Eros, New Delhi provides shopping on site, a coffee shop/cafe, and a garden. Indulge in a massage, hydrotherapy, and a body treatment at Wellness Club at Shangri-La, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 320 rooms include comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Childcare services and free infant beds
  • Designer toiletries, deep soaking tubs, and showers
  • LCD TVs with premium channels and DVD players
  • Refrigerators, coffee/tea makers, and daily housekeeping

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The Connaught, New Delhi - IHCL SeleQtions

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 2,600 for adults and INR 1,300 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grappa
  • Mister Chai
  • Shang Palace
  • Sorrento
  • Tamra

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 2600 for adults and INR 1300 for children
  • Airport shuttle fee: INR 5310 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eros Hotel
Eros Hotel New Delhi
Eros New Delhi
Eros New Delhi Hotel
Hotel Eros
Hotel Eros New Delhi
Shangri-La s Eros
Shangri-La s Eros Hotel
Shangri-La s Eros Hotel New Delhi
Shangri-La s Eros New Delhi
Shangri La's Eros Hotel New Delhi
Shangri La's Eros Hotel
Shangri La's Eros New Delhi
Shangri La's Eros
Shangri-La's Eros Hotel New Delhi
Shangri-La's Eros Hotel
Shangri-La's Eros New Delhi
Shangri-La's Eros
Shangri La’s Eros Hotel New Delhi
Shangri Eros, Delhi Delhi
Shangri-La Eros, New Delhi Hotel
Shangri La's Eros Hotel New Delhi
Shangri-La Eros, New Delhi New Delhi
Shangri-La Eros, New Delhi Hotel New Delhi

Frequently asked questions

Does Shangri-La Eros, New Delhi have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Shangri-La Eros, New Delhi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Eros, New Delhi?

Self parking and valet parking are free at this property.

What time is check-in at Shangri-La Eros, New Delhi?

Check-in start time: 2:00 PM; Check-in end time: 1:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Eros, New Delhi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Eros, New Delhi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 5310 per room applies.

Where is Shangri-La Eros, New Delhi located?

This family-friendly New Delhi hotel is located in the historical district, within 2 mi (3 km) of India Gate and Rashtrapati Bhavan. Lodhi Garden and Jama Masjid are also within 3 mi (5 km). Janpath Station is 6 minutes by foot and Patel Chowk Station is 7 minutes.

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Shangri-La Eros, New Delhi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1004 reviews
Rating 8 - Good. 179 out of 1004 reviews
Rating 6 - Okay. 52 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a good hotel. No complaints. Hospitality was excellent.
Stayed 3 nights in Sep 2025

10/10 Excellent

Aparna

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

ovuoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service special mention to Namira on horizon lounge for a kindness and attention to detail. She is a credit to Shangri- La Eros
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah-Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Room was lovely with great Loccitane products in the bathroom Ate in the Italian resturant which was very good staff all welcoming and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel , it was beautiful, buzzy , excellent service , welcoming , amazing facilities , all round 100%
Stayed 2 nights in Jul 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a truly wonderful stay; it is certainly one of the finest hotels I have had the pleasure of experiencing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and enjoyable stay
Stayed 2 nights in May 2025

10/10 Excellent

Jaswinder Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent , comfortable
Stayed 6 nights in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel , clean updated rooms , the breakfast was excellent lots of choices
Stayed 3 nights in Jun 2025

10/10 Excellent

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
May be the best hotel in Delhi
Stayed 2 nights in Jun 2025

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless stay- the hotel is beautiful, the staff were attentive and super helpful with any queries. I had a wonderful massage in the stunning spa facilities - booked on the day! Had food in both the buffet restaurant and at the Chinese and both meals were outstanding. After I checked out, one of the gentlemen at the door even got into the taxi and adjusted the seat for me before I got in. Couldn’t have had a more amazing few days.
Stayed 2 nights in Aug 2025

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank
Stayed 1 night in Aug 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed two excellent stays at this property. Clean, well-managed. No complaints. Staff was professional and courteous. Shout out to Danish and Nameka (sp?) - both very capably provided excellent support in connection with room availability issue at check in. Rooms were clean and well-appointed. We loved the breakfast buffet and the pool. We did not like the food at Shang’s - pretty poor (and expensive) version of Chinese food - sooooooo much corn starch in the dishes that we ordered. Dinner service at Tamra was good (but also expensive).
Stayed 2 nights in Aug 2025

10/10 Excellent

Rishi

Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property with courteous, professional staff. Great breakfast buffet. Only issue: complementary bottled water provided by the hotel seemed slightly off in terms of smell. We drank some initially (with no ill effects) but sensed an odor akin to chlorination. We wound up buying Evian in the hotel shop. Overall, however, a very good experience and no other complaints.
Stayed 3 nights in Aug 2025

10/10 Excellent

Heta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with amazing service!
Stayed 1 night in Apr 2025

6/10 Okay

Chung Han

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean and food was very nice, but no place for rest and shower before my flight departure.
Stayed 4 nights in May 2025

10/10 Excellent

Stephane

Liked: Cleanliness, amenities, property conditions & facilities
Good enough for me
Stayed 5 nights in Jun 2025

10/10 Excellent

jose antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Rishi

Liked: Cleanliness, amenities, property conditions & facilities
This property was clean, excellent location, friendly staff, we had dinner at the Chinese Resturant it was great. Be sure the download the Shangri La circle app to be able to get reward points.
Fruits and tea we received complimentary
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in processing is so so so inefficient that we stood there for over 45 minutes and missed our lunch reservations.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, friendly staff, close to authentic shops, I would stay again. Breakfast was amazing, definitely worth it. It was nice to meet Laxman Rao, the chai was wonderful thank you.
Stayed 2 nights in May 2025

10/10 Excellent

sathasivam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Feb 2025

2/10 Terrible

MOHIT

Liked: Amenities
Pretty ordinary experience. Really ordinary breakfast for the money they charge. Traditional property with decent staff. But even when I was scaleted my experience they didn’t remove the breakfast charges but just discounted 30%.
Stayed 1 night in Jun 2025

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