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Shangri-La Eros, New Delhi

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in New Delhi

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Photo gallery for Shangri-La Eros, New Delhi

Bar (on property)
Exterior
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Designer toiletries
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Deluxe, Room, 2 Twin Beds - Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 2 Twin Beds - Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Horizon Deluxe, Room, 2 Twin Beds - Access to the Horizon Club Lounge & breakfast

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 26.9 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Premier Room, 1 King Bed - Access to the Horizon Club Lounge & breakfast

Horizon, Premier Room, 1 King Bed - Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Horizon, Premier Room, 1 King Bed - Access to the Horizon Club Lounge & breakfast

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Designer toiletries
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Designer toiletries
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 1 King Bed - Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 1 King Bed - Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Horizon Deluxe, Room, 1 King Bed - Access to the Horizon Club Lounge & breakfast

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite - Access to the Horizon Club Lounge & breakfast

Executive Suite - Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Executive Suite - Access to the Horizon Club Lounge & breakfast

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 44 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Designer toiletries
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001

What's nearby

  • Gurudwara Bangla Sahib - 16 min walk - 0.9 miles
  • India Gate - 18 min walk - 1.0 mile
  • Rashtrapati Bhavan - 3 min drive - 1.4 miles
  • Jama Masjid - 5 min drive - 2.9 miles
  • Chandni Chowk - 5 min drive - 3.1 miles

Getting around

  • New Delhi Tilak Bridge Station - 3 min drive
  • Janpath Station - 6 min walk
  • Indira Gandhi International Airport (DEL) - 37 min drive

Restaurants

  • ‪Comesum - ‬10 min walk
  • ‪Mister Chai - ‬1 min walk
  • ‪Le Belvedere, Le Meridien - ‬5 min walk
  • ‪Crew Lounge @ Le Meridien - ‬5 min walk
  • ‪San Gimignano - ‬8 min walk

About this property

Shangri-La Eros, New Delhi

Luxury family-friendly hotel near India Gate
Located close to Rashtrapati Bhavan and Lodhi Garden, Shangri-La Eros, New Delhi provides shopping on site, a coffee shop/cafe, and a garden. Indulge in a detox wrap, a massage, and a body wrap at Wellness Club, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 320 rooms include comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Childcare services and free infant beds
  • Designer toiletries, deep soaking tubs, and showers
  • LCD TVs with premium channels and DVD players
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 2,600 for adults and INR 1,300 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grappa
  • Mister Chai
  • Shang Palace
  • Sorrento
  • Tamra

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from May 31 2025 to May 31 2025 (dates subject to change):
  • One of the swimming pools
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 2600 for adults and INR 1300 for children
  • Airport shuttle fee: INR 5310 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eros Hotel
Eros Hotel New Delhi
Eros New Delhi
Eros New Delhi Hotel
Hotel Eros
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Shangri-La s Eros
Shangri-La s Eros Hotel
Shangri-La s Eros Hotel New Delhi
Shangri-La s Eros New Delhi
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Shangri La's Eros Hotel
Shangri La's Eros New Delhi
Shangri La's Eros
Shangri-La's Eros Hotel New Delhi
Shangri-La's Eros Hotel
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Shangri-La Eros, New Delhi Hotel
Shangri La's Eros Hotel New Delhi
Shangri-La Eros, New Delhi New Delhi
Shangri-La Eros, New Delhi Hotel New Delhi

Frequently asked questions

Does Shangri-La Eros, New Delhi have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM. One of the pools will be unavailable from May 31 2025 to May 31 2025 (dates subject to change).

Is Shangri-La Eros, New Delhi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Eros, New Delhi?

Self parking and valet parking are free at this property.

What time is check-in at Shangri-La Eros, New Delhi?

Check-in start time: 2:00 PM; Check-in end time: 1:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Eros, New Delhi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Eros, New Delhi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 5310 per room applies.

Where is Shangri-La Eros, New Delhi located?

This family-friendly New Delhi hotel is located in the historical district, within 2 mi (3 km) of India Gate and Rashtrapati Bhavan. Lodhi Garden and Jama Masjid are also within 3 mi (5 km). Janpath Station is 6 minutes by foot and Patel Chowk Station is 7 minutes.

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Shangri-La Eros, New Delhi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1000 reviews
Rating 8 - Good. 190 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rishi

Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 2 nights in May 2025

10/10 Excellent

Heta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with amazing service!
Stayed 1 night in Apr 2025

10/10 Excellent

Rishi

Liked: Cleanliness, amenities, property conditions & facilities
This property was clean, excellent location, friendly staff, we had dinner at the Chinese Resturant it was great. Be sure the download the Shangri La circle app to be able to get reward points.
Fruits and tea we received complimentary
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!!
Stayed 2 nights in Feb 2025

8/10 Good

Sukjinder

Liked: Cleanliness, staff & service
Excellent hotel and staff throughout. Breakfast was great with plenty of choice and quality food. My stay was only let down by no pool or spa facilities on site due to works so had to go to neighbouring hotel which was hassle and ruined experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

sathasivam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Feb 2025

10/10 Excellent

baldeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. You get what you paid for.
Stayed 1 night in Apr 2025

10/10 Excellent

Mayank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this property was very comfortable
Stayed 3 nights in Jan 2025

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel in the center if Delhi. The staff are courteous and professional. Easy walk to street market, near Connaught Place, about a 30-40 minute drive to DEL Indira Ghandi International Airport.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sujata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Great food and service
Stayed 2 nights in Feb 2025

10/10 Excellent

Subodh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Phenomenal breakfast options. Great location. Definitely take advantage of an upgrade and access to the Horizon lounge.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kinali

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and very accommodating
Stayed 3 nights in Nov 2024

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and amazing property to stay at. Would book again anytime
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! The rooms were spacious, impeccably clean and the beds were so comfortable. The on site restaurants have everything you could want and the hotel staff were extremely helpful and courteous. Sadly the pool and outdoor area was closed for renovations but the rest of the hotel was great! A little oasis of calm inside New Delhi
Stayed 1 night in Mar 2025

10/10 Excellent

Tarsem

Liked: Cleanliness, staff & service, property conditions & facilities
As with our previous stays at this hotel Staff and services provided were exce
Stayed 2 nights in Mar 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice and very clean! The staff are all so friendly and helpful. The breakfast buffet is amazing! Would highly recommend this property!
Stayed 2 nights in Feb 2025

10/10 Excellent

Paramvir Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at shangrila was great, service, cleanliness, everything was good. But I have been to 5 star properties before, lets take example of oberoi’s their breakfast is topnotch but you people can work more on the food served during breakfast. Otherwise all great
Stayed 1 night in Mar 2025

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and experience
Stayed 4 nights in Dec 2024

4/10 Poor

Subhadeep

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property had the pool and spa closed. The only bar in the property was closed due to private party. The food was out at the HH that we paid for.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome ambience! Very convenient location
Stayed 2 nights in Dec 2024

8/10 Good

Juan

Liked: Staff & service
Not happy that the pool & spa was under renovation. That's the whole reason I booked this hotel. Other then that the hotel is nice.
Stayed 1 night in Feb 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed yet another stay. Good location and great facilities especially breakfast options
Stayed 1 night in Oct 2024

6/10 Okay

hideki

Disliked: Staff & service, amenities, property conditions & facilities
Door of the room does not insulate noises. So, I could not sleep until 3 am because the persons next to my room talked very loudly until that time. Spa and poor were closed. The staff at the temporary gym is using phone listening music and talking while i used machines (more than one hour). This hotel does not qualify five stars in any other countries.
Stayed 5 nights in Apr 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V attentive staff, nice room, great shower and bed. The lounge was good, food there excellent, just a shame spa and gym facilities closed for refurbishment, which is understandable and we were told before arrival, I would recommend this hotel.
Stayed 2 nights in Jan 2025