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Shangri-La Eros, New Delhi

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Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers - Shangri-La Eros, New Delhi (New Delhi)
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Combined shower/tub, deep soaking tub, designer toiletries, hair dryer - Shangri-La Eros, New Delhi (New Delhi)
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Exterior - Shangri-La Eros, New Delhi (New Delhi)
Luxury
5.0 star property
9.2

Wonderful

Luxurious sanctuary in historical Delhi

Elegant Chi Spa offers sophisticated body treatments in a gorgeous setting with steam rooms. Guests savor authentic Chinese cuisine at Shang Palace with exceptional service. The outdoor pool beckons with its unique zen-like entrance and attentive lifeguards ensuring a peaceful retreat.

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite- Access to the Horizon Club Lounge & breakfast

Executive Suite- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Executive Suite- Access to the Horizon Club Lounge & breakfast

9.6 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(14 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Connaught Place neighborhood, Shangri-La Eros, New Delhi is connected to a shopping center. India Gate and Rashtrapati Bhavan are notable landmarks, and the area's natural beauty can be seen at Lodhi Garden. Jama Masjid and Chandni Chowk are two other places to visit that come recommended. Visit our New Delhi travel guide
Map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001

What's nearby

  • Kasturba Gandhi Marg
    Kasturba Gandhi Marg
    8 min walk - 0.5 miles
  • Jantar Mantar
    Jantar Mantar
    11 min walk - 0.6 miles
  • India, Delhi, New Delhi - 9 January 2020 - Gurudwara Bangla Sahib, the Sikh temple of New Delhi
    Gurudwara Bangla Sahib
    16 min walk - 0.9 miles
  • India Gate
    India Gate
    19 min walk - 1.0 mile
  • Western Court Building
    5 min walk - 0.3 miles

Getting around

  • New Delhi Tilak Bridge Station
    3 min drive
  • Janpath Station
    6 min walk
  • Indira Gandhi International Airport (DEL)
    37 min drive

Restaurants

  • Hotel Saravana Bhavan
    10 min walk
  • McDonald's
    9 min walk
  • 1911
    7 min walk
  • Le Belvedere, Le Meridien
    6 min walk
  • The Spice Route
    8 min walk

About this property

Shangri-La Eros, New Delhi

Luxury family-friendly hotel near India Gate
Located close to Rashtrapati Bhavan and Lodhi Garden, Shangri-La Eros, New Delhi provides shopping on site, a coffee shop/cafe, and a garden. Indulge in aromatherapy, a facial, and a body treatment at Wellness Club at Shangri-La, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 320 rooms include comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and deep soaking tubs
  • LCD TVs with premium channels and DVD players
  • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 2,950 for adults and INR 1,475 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grappa
  • Mister Chai
  • Shang Palace
  • Sorrento
  • Tamra

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 2950 for adults and INR 1475 for children
  • Airport shuttle fee: INR 5310 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Shangri-La Eros, New Delhi have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Shangri-La Eros, New Delhi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Shangri-La Eros, New Delhi?

Check-in start time: 2:00 PM; Check-in end time: 1:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Eros, New Delhi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Eros, New Delhi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 5310 per room applies.

Where is Shangri-La Eros, New Delhi located?

This family-friendly New Delhi hotel is located in the historical district, within 2 mi (3 km) of India Gate and Rashtrapati Bhavan. Lodhi Garden and Jama Masjid are also within 3 mi (5 km). Janpath Station is 6 minutes by foot and Patel Chowk Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La Eros, New Delhi Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 729 out of 1000 reviews
Rating 8 - Good. 162 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Veronica Maria Beatriz Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and luxurious hotel. The room was lovely and the beds were very comfortable. We had a lovely stay.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Shamsher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Great breakfast, clean.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spa and swimming pool pecfect and also the position..very good shophing near by.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tarsem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast choices, great staff, all very attentive, well equipped gym
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tarsem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, and all public areas, excellent wellness and fitness centre and swimming pool, secluded good for children and private
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ramandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel choice for Delhi. It is a perfect location, particularly for shopping and visiting all of the main tourist areas. We especially enjoy the breakfast buffet. The staff is courteous and efficient and it is a well appointed hotel. Excellent location if visiting Bhangla Sahib and walking distance to the Metro station. Excellent restaurants on site.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

TRACEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with excellent facilities, food and staff. The breakfast was the best hotel breakfast we’ve had. We also enjoyed the spa after exploring the city and would definitely recommend for a little time out from the busy streets outside. We stayed in a Horizon room on the 19th floor and the extra for the lounge was well worth it.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shahrnaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in good location.
Stayed 1 night in Dec 2025
Verified

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Was a lovely hotel, service around the pool was quite slow, else a really nice hotel
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Kishore

Liked: Cleanliness, staff & service
Room was very clean and very well appointed
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Marie-Josee

Liked: Cleanliness, amenities, property conditions & facilities
Clean, excellent food and new large gym.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

TETSUJI

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and all the staff was so courteous!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Balteshwar

Liked: Cleanliness, staff & service, amenities
The staff was amazing and thoroughly helpful in getting us what we needed. Clean rooms, 24/7 availability for the staff. The breakfast buffet was awesome!!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, extremely polite staff, and very clean rooms
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, clean rooms and outstanding staff.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay. The entire staff was wonderful. Always willing to help, offering our kids snacks and plush toys. They provide complimentary fruit and welcome plate at the pool. Pool is heated and wonderful to be at with lots of space (be aware, it's by a busy road so you'll hear traffic and horns). Rooms were well appointed and modern.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kanishka

Liked: Cleanliness, staff & service, amenities
A beautiful hotel in a great location. The breakfast buffet was very good with a nice selection, and the service was friendly and attentive throughout our stay. Overall, a very pleasant experience and a hotel we would happily recommend.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
All was great - staff, food services, cleanliness, location
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Saanvi

Liked: Amenities
Disliked: Staff & service
Room was Non Smoking but was filled with tobacco odour. But later they changed the room Check-in staff was very rude and weirdly unfriendly Rooms are little cramped. Tamara staff was good 👍
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ying Chiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and staff is friendly
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed and friendly staff. Great breakfast options!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

brendan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in convenient location. Pricey but if you can afford it then so so worth it. Lovely rooms, food fantastic, awesome pool and spa. Definitely will stay again.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Upendra

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, friendly staff, loads of variety for breakfast and options for vegetarian and vegans. Chai wala made masala oat milk tea for us which was a nice touch. Lounge access was a bonus
Nice pool
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Raymen

Liked: Cleanliness
Very clean, helpful staff and overall lovely experience. The spa was great. Breakfast was incredible.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really excellent. The staff were all polite and helpful, the suite was spacious and comfortable, the spa facility and pool was beautiful, and the breakfast buffet had a variety of cuisines (all delicious). The hotel is in the middle of a bustling area, but it felt like safe and secure oasis.
Spa Corridor
Pool Deck at night
Suite living area
Reception area in December
Stayed 3 nights in Dec 2025