Does Orana Hotels And Resorts have a pool?

Yes, this property has an outdoor pool.

Is Orana Hotels And Resorts pet-friendly?

No, pets are not allowed at this property.

How much is parking at Orana Hotels And Resorts?

Self parking and valet parking are free at this property.

What time is check-in at Orana Hotels And Resorts?

Check-in start time: 2:00 PM; Check-in end time: noon. Early check-in is available for a fee of INR 2500 (subject to availability). Late check-in is available during limited hours.

Does Orana Hotels And Resorts provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 950 per vehicle applies.

Where is Orana Hotels And Resorts located?

This family-friendly New Delhi hotel is located near the airport, within 3 mi (5 km) of DLF Cyber City, Worldmark and DLF Phase II. Ambience Mall and Gurgaon Central Mall are also within 6 mi (10 km).

6/10 Okay

Jayne

Mar 26, 2019

Disliked: Property conditions & facilities

In need of a makeover.

This hotel was not at all what we expected. Wanted a nice 4 star hotel convenient to the airport with pool and gym. Unfortunately both were closed for renovation. I would not have booked the hotel if I had known that beforehand. The decor of the rooms is pretty tired and in need of a fresh makeover. Lots of mosquito's in the foyer and halls. Some attention to maintenance and housekeeping would be advised.

Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Mar 19, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Facilities were good and compound of the hotel was execellent. Other amenities in the room and service were up to the mark. the difficulty I had was the amount of curries or dal were sereved with one full of container and getting in to waste. Although, we were 2 guys but I being vage and other being non vage.. items had to be ordered and was getting wastage of food. But such senario was found in other hotel as well and may be it is the means and ways of selling thsir products. Breakfast: Normally in 3, 4, 5 and above stars should be served with free breakfast but we had to pay for the same. while booking online.. there was nothing mentioned about breakfast and I thoight it must be there.. rather there was facility to choose for free parking. In most cases, guest should be travellars and they will not be driving their own car whereby free parking is not necessary.o In case of getting Uber or Ola to drop us to airport, ..ttey dont want to help us to get above facility. Instate the guy told that they have their own taxi ..which will cost INR 800. Whereas uber cost is only 147.00 ... Therefore, next time if you want me to book the hotel via expedia... plz enzure that free breast should be finalize at the time of booking.

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Dec 21, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay but nothing in walking distanc

Excellent hotel with good amenities. Service was great-front desk very accommodating and called Uber for me. Hotel has car service but it’s expensive compared to Uber. Nothing within walking distance of hotel as it is on a busy highway. Hotel restaurant is very reasonably priced—wish I had gotten the recipe for the tomato soup!!! It’s excellent!

Stayed 1 night in Dec 2018

8/10 Good

Michael

Dec 19, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at very reasonable price.

Wonderful hotel, high ceilings give rooms spacious feeling, comfortable beds, quiet location set well back from busy road, friendly accommodating staff, good restaurant with very reasonable prices, the only negative is that there is nothing within walking distance. Hotel has a car service but it’s pricey. Front desk called Uber for me.

Stayed 1 night in Dec 2018

6/10 Okay

Peter Martin

Nov 20, 2018

Liked: Staff & service, room comfort

Value for money - Hotel works but need renovation.

Value for money is good. The hotel could use renovation. The pool area and outside facilities were closed - that was not mentioned on the site. The staff is friendly and try to assist you.

Stayed 1 night in Nov 2018

8/10 Good

Peter Martin

Nov 20, 2018

Well the staff is friendly and helpfull. The hotel could use renovation but that being said the rooms are fine from a price/value perspective.

Stayed 1 night in Nov 2018

10/10 Excellent

Nick, UK

Nov 7, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for when in India. Hotel has great access to the airport. Rooms, staff, everything was excellent. We ate in the restaurant which was really good. Highly recommend this hotel if you need to be by the airport.

Stayed 1 night in Oct 2018

8/10 Good

Sarbjit

Mar 7, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice hotel with helpful staff. efficient check in and checkout. Clean room. restaurant for breakfast not bad. Shuttle to airport expensive. better to use uber. overall good.

Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveler

Oct 10, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Everything was horrible from start to finish! Never stay at this hotel again.....

Stayed 4 nights in Oct 2017

4/10 Poor

robyn, Australia

Sep 23, 2016

Liked: Cleanliness

Disliked: Room comfort

No Bar but advertises bar/lounge?

I chose this hotel as it appeared as though it had all advertised amenities and close to Airport. My little piece of luxury for 2 nights before departing India. On arrival find out there is no 'Bar' - I'm starving all I want is something small - menu prices extortionate (this is a wedding venue in middle of nowhere no other options). I discuss the bar issue with management who don't understand 'False Advertisement' - they then agree to send someone to buy Vodka/Gin at my expense! I then go around in circles again explaining why should I be paying when you clearly advertise Bar on Expedia and your website! I end up paying. I stayed in April 2016 and they still advertise bar - you won't find one! Air-con was freezing and cd not alter!

4/10 Poor

Patrick, Australia

Aug 22, 2016

Disliked: Staff & service, property conditions & facilities

No Liqour Licence, so no bar.

No good looking for am alcoholic drink here! They also refused to call me an outside cab for the quick run down to Ambience Mall at Gurgaon, forcing me to se the hotel car at high rates. I have now worked out how to use apps like Uber to get around, so something god came from it.

4/10 Poor

A, Amsterdam

Aug 16, 2016

Disliked: Property conditions & facilities

Only appearance, no quality

For a hotel that charges a 5 star price, you might expect a little extra service. However, when we asked for an adjusted deal for four people who only needed a place to stay for during the day (12:00-19:00), not really a bed, all they could come up with was to charge us the full price for two double rooms. Also, imagine that the hotel is a few kms from the airport and that the hotel charges 1000 rps per person for the shuttle to the airport, amounting to 55 euro's for a family of four. Fortunately we were smart enough to stop a taxi along the road, who was happy to bring us for 400 rps in total.

8/10 Good

Chris, Greenland, NH

Aug 4, 2016

Liked: Cleanliness, staff & service, room comfort

Nice Hotel with limit services for travelers.

Taxis had a very hard time finding this hotel. The lack of currency exchange was frustrating as was the lack of a reliable airport shuttle.

8/10 Good

Prabuddha, Udaipur

Jul 31, 2016

Liked: Property conditions & facilities

Ok ok

It was good stay, but bathroom require the renovation.

10/10 Excellent

Verified traveler

Jun 1, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to airport, nice hotel, good price

Smooth stay, clean room, nice staff.

8/10 Good

ninja, oslo

May 12, 2016

Liked: Cleanliness, staff & service, room comfort

Good value for money if needs airport hotel

Nice hotel, large rooms, OK breakfast buffet and OK gym - although it seemed nicer on the pictures. Was foodpoisoned, or something..Delhi belly;) And the staff were very caring and attentive, felt very safe and taken care of. On the downside: Pool area was much better in the pictures, was dirty and messy, could have been because of the wedding and pool party that was taking place when I stayed there. Extremely loud music and poorly isolated, couldn't fall asleep until 01:am The breakfast restaurant is kind of underground and not very nice. Overpriced food and two taxes on top of that. Same with taxi service and far away from everything, so could only eat in the one hotel restaurant - with a boring menu. Was charged for a hotel taxi my friend had already paid for when I left. However, nice and clean, close to airport and highly recommended if just staying on the way to the airport and having maximum 2-3 meals, one of them being breakfast.

8/10 Good

Verified traveler

May 8, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

フリーの水が500mlのペットボトル一本のみでした。必要な方は用意して行ってもいいかもです。周りにお店はないです。

8/10 Good

Verified traveler

Apr 5, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

It's a nice place to stay near the Delhi airport. If you're booking it online.. please make sure to check if breakfast is included or not cause many websites say the price for room includes breakfast but it was refused when i actually checked in.

4/10 Poor

Hannu, Norway

Apr 4, 2016

Liked: Cleanliness

Did not get what hotels.com promised

Booked this hotel for one night stay through hotels.com with free wifi and breakfast. Checked in late in the night coming straight from the airport, there was a terrible racket outside the hotel until 2am. Come the morning and we are charged 450inr each for breakfast that was supposed to be free. The facilities look alright and cleanliness is good for Indian standards. This hotel could be so much better if the management would be able to put service and customer happiness over milking them for more profits. I will not stay here again.

4/10 Poor

Verified traveler

Apr 1, 2016

Disliked: Cleanliness, property conditions & facilities, room comfort

very bad area

you cannot get away unless you use their nice but very overpriced car service

6/10 Okay

ketan

Mar 22, 2016

Liked: Staff & service

Disliked: Room comfort

Decent hotel, close to airport

Nice lobby and good food.rooms look dated. Elevators are poor in build and quality. Booked a smoking room while booking on Expedia,but on arrival was informed that hotel is smoking free. Orana is more a wedding venue than a business hotel.

8/10 Good

Mitch, Christchurch

Dec 3, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place but a wee bit out of the way.

The hotel was nice (even though part is under construction). The staff are friendly. The food in the restaurant is pricey but good. Breakfast buffet is excellent value - the milk coffee is fab.

8/10 Good

Bob, Canberra, Australia

Nov 27, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT VALUE FOR MONEY NEAR AIRPORT

We stayed here overnight before an early morning departure. Although the location was slightly further from the airport than Aerocity hotels were, the price was much lower. The hotel arranged transport to the airport for two people for less than 1000 rupees - less than half the advertised cost.

8/10 Good

Brigitte, Atlanta, GA

Oct 16, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel, safe, close to airport

we really enjoyed our stay, hotel staff accomodated our needs (we wanted diff. room) food was great, newly renovated, very comfortable, close to airport. You won't regret staying there.

6/10 Okay

Verified traveler

Aug 27, 2015

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Value for money

Service from staff was excellent. room was very clean. the food was average but since I was on business I didn't mind much. VFM

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