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Hotel Sunstar Grand

3.0 star property
Hotel in New Delhi with a steam room and a rooftop terrace

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Photo gallery for Hotel Sunstar Grand

Reception
Front of property - evening/night
View from room
Lobby sitting area
Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Value Room

Value Room | In-room safe, individually decorated, individually furnished, desk

Value Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Blackout drapes/curtains
Ceiling fan
Bidet
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished, desk

Superior Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
7A/17, W.E.A., Channa Market, Karol Bagh, New Delhi, Delhi N.C.R, 110005

What's nearby

  • BLK Super Speciality Hospital - 6 min walk - 0.4 miles
  • Rajendra Place - 11 min walk - 0.6 miles
  • Sir Ganga Ram Hospital - 14 min walk - 0.8 miles
  • Gurudwara Bangla Sahib - 5 min drive - 2.9 miles
  • Chandni Chowk - 6 min drive - 3.2 miles

Getting around

  • New Delhi Sarai Rohilla Station - 4 min drive
  • Karol Bagh Station - 8 min walk
  • Indira Gandhi International Airport (DEL) - 36 min drive

Restaurants

  • ‪Punjab Sweet Corner - ‬8 min walk
  • ‪Saravana Bhavan - ‬6 min walk
  • ‪Spicy By Nature - ‬7 min walk
  • ‪Boheme Cafe Bar - ‬4 min walk
  • ‪Sagar Ratna (Old Rajendera Nagar) - ‬6 min walk

About this property

Hotel Sunstar Grand

Hotel near Chandni Chowk
Take advantage of a free manager's reception, a rooftop terrace, and a coffee shop/cafe at Hotel Sunstar Grand. For some rest and relaxation, visit the steam room. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a business center.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and free newspapers
  • A front-desk safe, luggage storage, and meeting rooms
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with showers and bidets
  • 32-inch HDTVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: INR 250 for adults and INR 250 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 250 for adults and INR 250 for children
  • Airport shuttle fee: INR 900 per vehicle (one way)
  • Airport shuttle fee per child: INR 900 (one-way), (from 6 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Sunstar
Hotel Sunstar Grand
Hotel Sunstar Grand New Delhi
Sunstar Grand
Sunstar Grand Hotel
Sunstar Grand New Delhi
Hotel Sunstar Grand Hotel
Hotel Sunstar Grand New Delhi
Hotel Sunstar Grand Hotel New Delhi

Frequently asked questions

Is Hotel Sunstar Grand pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sunstar Grand?

Self parking is free at this property.

What time is check-in at Hotel Sunstar Grand?

Check-in start time: 1:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Sunstar Grand?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Sunstar Grand provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 900 per vehicle applies.

Where is Hotel Sunstar Grand located?

Located in Karol Bagh, this hotel is within a 10-minute walk of BLK Super Speciality Hospital and Ajmal Khan Road. Rajendra Place and Sir Ganga Ram Hospital are also within 1 mi (2 km). Karol Bagh Station is 8 minutes by foot and Rajendra Place Station is 11 minutes.

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Hotel Sunstar Grand Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 47 reviews
Rating 8 - Good. 14 out of 47 reviews
Rating 6 - Okay. 10 out of 47 reviews
Rating 4 - Poor. 7 out of 47 reviews
Rating 2 - Terrible. 4 out of 47 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10

Not a great experience. Sad & tired hotel. Room was not great - no window & cockroaches. Shower barely hot. Staff were forgetful & unhelpful. Breakfast was just ok. I do not recommend this hotel
Stayed 2 nights in Nov 2023

6/10

Overall it’s ok
Stayed 1 night in Feb 2024

4/10

Stayed 1 night in Apr 2023

10/10

Stayed 3 nights in Oct 2021

6/10

Stayed 14 nights in Feb 2020

10/10

I had a very large, very nicely furnished room. Staff were all helpful and pleasant. Although I just have coffee and toast for breakfast, they provided a variety of hot dishes, cereal and fruits. There was plenty of hot water at all times. They provided a kettle and coffee/tea and bottled water daily which were most welcome. As mentioned previously, there is no top sheet on the bed but they were quick to provide same when I requested one. They arranged reasonably priced airport pickups and drop offs I enjoyed my stay at this hotel.
Stayed 3 nights in Feb 2020

2/10

It was terrible, the property is not safe I suppose to stay 5 nights I left the same day. Pictures are very different from the Property.
Stayed 5 nights in Feb 2020

2/10

Booking this hotel was my worst experience with hotels.com and with hotels in India. The hotel did not exist, but the staff claims it was under maintenance. I was shuffled between three different hotels while they figured out where to put me. Finally, when it was my time to leave, they actually refused to give me a bill even after demanding one. The actual hotel I ended up staying in wasn't that bad, but the staff soured the whole experience.
Stayed 2 nights in Nov 2019

6/10

Grosse surprise en arrivant en pleine nuit a new delhi. Cet hotel reserve etait ferme car en renovation, un veilleur de nuit nous a renvoye dans un hotel a 2 minutes a pied dont le service fourni etait de qualite mediocre.
Stayed 3 nights in Oct 2019

8/10

We were at the hotel for a total of 2 nights and we left on the night of 21/10/19 at 3.00 am. The worker in the lobby was asleep and took time to him to wake up. The guards tried 10 minuts to wake him and it was difficult to him. we required to wake up call at 2.30 am, but didn't receive it. We could have missed it if we trusted. He checked our bill and asked to pay although prepaid. We booked a vehicle to the airport and neither was there. So overall, beside negative experience of the check out, the service was good and the hotel comfortable. The breakfast was good. Travel service was good. we took one day tour of Delhi.
Stayed 2 nights in Oct 2019

8/10

Hotellet er noget nedslidt, men prisen er selvfølgelig også derefter. Fra hotellet er det nemt at komme hen til metroen, men det kræver at man ikke har en ting bagage med. Der er massere af lokale spisesteder tæt på hotellet, men det er ikke et sted man har lyst til at gå rundt efter at det er blevet mørkt. Morgenmaden på hotellet er ikke speciel god, men deres køkken laver nogle ganske fortrinlige retter til aftensmad. Så hvis du har brug for et billigt sted at overnatte i Delhi er hotellet fint, men forvent ikke noget ekstraordinært
Stayed 3 nights in Apr 2019

8/10

Great staff hotel looked bit dated and a few bits not working
Stayed 2 nights in Dec 2018

6/10

Stayed 2 nights in Dec 2018

10/10

This is a very nice hotel, a lot of value for money. Its clean and the staff is very service minded. Mr Ramesh at the front desk was extremely helpful during my stay, and with organizing for me to meet the concierge (Travel Desk with Mr Mubarak) that together with me planned additional sightseeing to fit my individual schedule.
Stayed 1 night in Dec 2018

10/10

Adoramos o hotel. Muito boa a reserva
Stayed 3 nights in Oct 2018

10/10

Muito bom super recomendo tem uma agência de turismo no próprio hotel.
Stayed 3 nights in Oct 2018

10/10

Un séjour très agréable avec une équipe toujours aux petits soins. L’hôtel est situé près du métro et tous les transports sont accessibles. Les chambres sont assez spacieuses et confortables. Un bon hôtel pour une escale sur Delhi avec une piscine indispensable pour se reposer du tumulte de la ville
Stayed 1 night in Aug 2018

10/10

It was a pleasant stay at the hotel. Staff were very cooperative and helpful, esp. Ramesh. I will recommend it for future stay. Rooms were clean and had good amenities.
Stayed 1 night in Jun 2018

8/10

Hotel ligt op goede lokatie. Personeel is erg behulpzaam en vriendelijk en staan altijd voor je klaar. Eten is matig, Bed was ongelijk qua matras hoogte.Kamer was schoon maar stonk ontzettend.Die geur was niet weg te krijgen terwijl de kamer schoon was. Zwembad was vies zodat we hier niet in hebben gezwommen.Enige voordeel van dit hotel is het goede personeel.
Stayed 6 nights in May 2018

8/10

chambre correcte, personnel sympathique par contre piscine froide. salle de bain correcte mais à surveiller quand ils présente les chambres car la première présentée par l'établissement ne correspondait pas avec les photos de la réservations. Eau chaude difficile à avoir mais comme dans pas mal d'hôtels en inde

8/10

Hôtel très correct au vu des commentaires que nous avions vus ... la propreté est bien sachant que c’est en Inde ... Le personnel était très accueillant et à l’écoute !
Stayed 8 nights in Mar 2018

6/10

Stayed 3 nights in Mar 2018
This review was submitted before 2018 and has not been verified.

10/10

Amazing.
This review was submitted before 2018 and has not been verified.

10/10

Amezing staff is gd specially Mr ramesh very helpful.
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

6/10

The room was nice for the price. My room was pretty well cleaned, the wifi worked well and the food was fabulous. Unfortunately, there wasn't any hot water for a shower on the first night of my stay. Subsequent nights, there was warm water for showers. I think the only thing I would complain about is every night a woman from the spa would call at 9:30pm or later and ask if I wanted a facial or massage. I was exhausted from traveling all day and it was really annoying to be woken up at 9:30 or 10pm by an employee asking if you wanted a spa treatment. As a customer, I would prefer it if employees did not call my room (at any time) advertising hotel services.