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Hotel Shanti Plaza

3.0 star property
Art Deco hotel with free valet parking and a rooftop terrace

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Photo gallery for Hotel Shanti Plaza

Daily continental breakfast (INR 200 per person)
Egyptian cotton sheets, premium bedding, Select Comfort beds, desk
Reception
Exterior
Comfort Triple Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, desk

Reviews

6.6 out of 10

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Room service
  • Parking included
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Comfort Triple Room

Comfort Triple Room | Living area | LED TV

Comfort Triple Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Select Comfort bed
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, Select Comfort beds, desk

Deluxe Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Select Comfort bed
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Large Twin Bed

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About the neighborhood

Map
8651 Arakashan Road, New Delhi, New Delhi, 110055

What's nearby

  • Jama Masjid - 3 min drive - 1.5 miles
  • Chandni Chowk - 3 min drive - 1.6 miles
  • Red Fort - 4 min drive - 2.0 miles
  • Gurudwara Bangla Sahib - 4 min drive - 2.3 miles
  • India Gate - 6 min drive - 3.4 miles

Getting around

  • New Delhi Station - 7 min walk
  • New Delhi Metro Station - 13 min walk
  • Indira Gandhi International Airport (DEL) - 40 min drive

Restaurants

  • ‪Darbar - ‬5 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Bikaner Sweets Corner - ‬6 min walk
  • ‪Gem Bar - ‬11 min walk
  • ‪Kapoor Juice Corner - ‬7 min walk

About this property

Hotel Shanti Plaza

Hotel near Jama Masjid
Located close to Chandni Chowk and Red Fort, Hotel Shanti Plaza provides free airport pick-up, a rooftop terrace, and a hair salon. Be sure to enjoy a meal at the on-site international cuisine restaurant. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
  • Free self parking and valet parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • An elevator, a 24-hour front desk, and a front-desk safe
Room features
All guestrooms at Hotel Shanti Plaza have thoughtful touches such as 24-hour room service and premium bedding, as well as amenities like free WiFi and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Bathrooms with rainfall showers and free toiletries
  • LED TVs with cable channels
  • Refrigerators, electric kettles, and ceiling fans

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: INR 200 for adults and INR 200 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Handrails in stairways
  • Magnifying mirror

More

  • 4 floors
  • Art Deco architecture
  • Built in 2017
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 10:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 200 for adults and INR 200 for children
  • Airport shuttle fee: INR 1200 per vehicle (one-way, maximum occupancy 4)
  • Late check-in fee for check-in between 6:00 AM and 10:00 AM
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

A car is required for transportation to and from this property

Property is also known as

Hotel Shanti Plaza New Delhi
Shanti Plaza New Delhi
Shanti Plaza
Hotel Shanti Plaza Hotel
Hotel Shanti Plaza New Delhi
Hotel Shanti Plaza Hotel New Delhi

Frequently asked questions

Is Hotel Shanti Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Shanti Plaza?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Shanti Plaza?

Check-in begins at noon. Late check-in is available from 6:00 AM–10:00 AM for a fee.

What time is check-out at Hotel Shanti Plaza?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Hotel Shanti Plaza provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs on request.

Where is Hotel Shanti Plaza located?

Located in Paharganj, this hotel is within 3 mi (5 km) of Jama Masjid, Chandni Chowk, and Red Fort. Raj Ghat and National Museum are also within 3 mi (5 km). New Delhi Station is 7 minutes by foot and New Delhi Metro Station is 13 minutes.

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Hotel Shanti Plaza Reviews

Reviews

6.6
Rating 10 - Excellent. 18 out of 60 reviews
Rating 8 - Good. 11 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 14 out of 60 reviews
Rating 2 - Terrible. 8 out of 60 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
This property is clean and the service is incredible. With that said, it is showing its age. Everything is still original from 2017 when it opened. Again, they keep it very clean and the staff will do anything for you - fair price for what you get.
Stayed 2 nights in Jan 2025

4/10 Poor

Yoshiyuki

Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel I have ever been to.
Stayed 1 night in Dec 2024

8/10 Good

Rhys

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I would stay here again. My room was a little unkempt, but nothing to complain about in a room of this cost. The staff were excellent and made my stay very pleasant. The area is close to the train station and it is a short walk to the train. I would have used the hotels travel service and suggest you do too.
Stayed 2 nights in Aug 2024

10/10 Excellent

sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good

4/10 Poor

Vishna

Disliked: Property conditions & facilities
(Only stayed here one night while transiting through Delhi) The good: - we had a bed to sleep in - the room was technically clean. - able to organise airport drop off during checkin for a fee. - Checkin staff were nice. The not so good: - No hot water for a shower. Luke warm at best - we could see the wiring for the ceiling lighting in the room/toilet flush worked but loose on the wall, generally the condition of the room was poor. - communication to the hotel via Expedia was non existent. We couldn’t organise airport pickup to bring us to the hotel, had to organise our own taxi when we landed.
Stayed 1 night in Apr 2025

4/10 Poor

Yoshiyuki

Disliked: Cleanliness, amenities, property conditions & facilities
The ficility was old. Floor was dirty hair was everywhere. Front desk was noisy and you could hear them inside the room. Not worth the money. Will never use this hotel in the future.
Stayed 1 night in Dec 2024

2/10 Terrible

Harry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say….staff were pleasant enough. Marble reception area VERY misleading. Room looked as if it hadn’t been cleaned for years. Shower barely worked. Toilet didn’t flush properly. One of the guys I was travelling with had a stray electric cable in the shower area! Paid for 3 nights, stayed 1….didn’t attempt to get a refund.
Stayed 3 nights in Nov 2024

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a good location but room was not the double room which I booked on the App. Room was not clean and had a strong chemical smell coming from the air conditioning. Even though they confirmed they would provide free airport transfers none were there when we arrived resulting in a $50 AUD Taxi ride. Had to continually remind them of the need for an early airport transfer for a flight to Kathmandu.
Stayed 4 nights in Nov 2024

4/10 Poor

Heidi

Disliked: Cleanliness, property conditions & facilities
The room was not clean and it smelt of smoke. We had to ask for clean towels, the TV didn't work (not important to us but anyway) and there was no hot water. We didn't expect delux for this price but we always expect clean. Avoid. Aweful location.

4/10 Poor

Tara

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
It said they have an airport shuttle - this is completely false. Get a cab . The hotel is not like the photos . It might be ok if they cleaned the rooms. The door handle fell off when we arrived and the linens were dirty looking and stained. It would help if they cleaned the mirrors . With some care they could bring it up to a good standard. There are no females around just young guys that maybe don’t know about cleanliness. There is some great restaurants around the area and it’s a vibrant neighbourhood. Bring water there is none in the room
Stayed 1 night in Nov 2024

4/10 Poor

Prithivish Mundra

Disliked: Property conditions & facilities

Poor hygiene and poor hospitality and facilities

Had Booked a twin bed room a month in advance at a higher price thn a single bed room still didn’t receive the same in my 2day stay saying that they had overbooked the hotel and weren’t able to manage the crowd. The breakfast was pathetic and untidy half the thing were not even filled back an hour before the closing time as well.
Stayed 2 nights in Feb 2023

6/10 Okay

Jens Rainer

Liked: Cleanliness, staff & service
Das Hotel ist okay. Freundliches Personal. Die Einrichtung ist wahrscheinlich für Indien gut, für mich ging es noch. Die Umgebung vom Hotel ist schrecklich, schmutzig und laut.
Stayed 5 nights in Dec 2024

2/10 Terrible

Dakshani

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities
オーナーが日本語を話せるので、安心です。しっかりとプランも練ってくれます。
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

gurdeep

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

tanzilur

Stayed 1 night in Nov 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
I recommend not to stay here.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lack of toilet paper = one roll for a 4 day stay Dirty linen = stank of cigarettes smoke No hot water! Definitely wouldn't stay there again under any circumstances.
Stayed 4 nights in Jan 2020

10/10 Excellent

SHOJIB MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel.

I would recommend people's to stay in this hotel...rooms are clean. staffs behave is awesome overall I would rate this hotel 09/10
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra service. Fikk god hjelp av hotellets reisebyrå med videre reise i India. Det var god stand på rommene, varmt vann i dusjen. Eneste negative var at vi fant fluer i maten vi bestilte og rommene var iskalde (ikke noe varme på rommene). Wifi var helt ok, og beligenhet var helt ok.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was courteous & my stay was comfortable.
Stayed 2 nights in Dec 2019

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities
The hotel was clean and comfortable, all staff were kind and helpful. I just couldn’t use hot water to take a shower. Anyway it was good staying.
Stayed 2 nights in Nov 2019

4/10 Poor

Akeel

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, very pleasant staff

Great stay, lovely room, friendly staff will do anything to help you. Really close to the railway station. Complementary breakfast ordered from and delivered to the room. The only negative was the smell of cigarette smoke presumably coming through from another room. Would definitely recommend staying here if you're visiting Delhi.
Stayed 2 nights in Nov 2019