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Hotel Shanti Plaza

Property class: 3

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Photo gallery for Hotel Shanti Plaza

Restaurant - Hotel Shanti Plaza (New Delhi)
Interior - Hotel Shanti Plaza (New Delhi)
Room - Hotel Shanti Plaza (New Delhi)
Breakfast area - Hotel Shanti Plaza (New Delhi)
Exterior - Hotel Shanti Plaza (New Delhi)
Located close to Jama Masjid and Chandni Chowk, Hotel Shanti Plaza provides free airport pick-up, a rooftop terrace, and a hair salon. Be sure to enjoy international cuisine at the on-site restaurant. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.

Reviews

6.6 out of 10

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

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Room options

View all photos for Deluxe Room

Living area

Deluxe Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room, 1 Bedroom

Room

Superior Double or Twin Room, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Luxury Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Paharganj, a neighborhood in New Delhi, Hotel Shanti Plaza is in a shopping district and near a metro station. Jama Masjid and Red Fort are notable landmarks, and travelers looking to shop may want to visit Chandni Chowk. Raj Ghat and National Museum are two other places to visit that come recommended. Visit our New Delhi travel guide
Map
8651 Arakashan Road, New Delhi, New Delhi, 110055

What's nearby

  • A stone building with arched windows and a central archway.
    Kasturba Gandhi Marg
    5 min drive - 1.4 miles
  • A large, historic building with multiple domes and minarets, surrounded by a spacious courtyard with people walking around.
    Jama Masjid
    6 min drive - 1.4 miles
  • A busy street with people walking, a man carrying a large sack on his head, and a cart with sacks labeled "SAFI".
    Chandni Chowk
    6 min drive - 1.6 miles
  • Ramakrishna Mission
    15 min walk - 0.8 miles
  • Gole Market
    6 min drive - 1.2 miles

Getting around

  • New Delhi Station
    7 min walk
  • New Delhi Metro Station
    13 min walk
  • Ghaziabad (HDO-Hindon)
    46 min drive

Restaurants

  • Dhaba Delhi
    5 min walk
  • Tadka
    14 min walk
  • Radhe Shyam Cholle Bhature
    8 min walk
  • Bikaner Sweets Corner
    6 min walk
  • Sita Ram Diwan Chand Chole Bhature
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: INR 200 for adults and INR 200 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Handrails in stairways
  • Magnifying mirror

More

  • 4 floors
  • Art Deco architecture
  • Built in 2017
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 10:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 200 for adults and INR 200 for children
  • Airport shuttle fee: INR 1200 per vehicle (one-way, maximum occupancy 4)
  • Late check-in fee for check-in between 6:00 AM and 10:00 AM
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

A car is required for transportation to and from this property

Frequently asked questions

Is Hotel Shanti Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Shanti Plaza?

Check-in begins at noon. Late check-in is available from 6:00 AM–10:00 AM for a fee.

What time is check-out at Hotel Shanti Plaza?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Hotel Shanti Plaza provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs on request.

Where is Hotel Shanti Plaza located?

Located in Paharganj, this hotel is within 3 mi (5 km) of Jama Masjid, Chandni Chowk, and Red Fort. Raj Ghat and National Museum are also within 3 mi (5 km). New Delhi Metro Station is 13 minutes by foot and New Delhi Airport Express Terminal Station is 13 minutes.

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Reviews

Hotel Shanti Plaza Reviews

6.6

6.6

Cleanliness

7.0

Location

7.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 18 out of 62 reviews
Rating 8 - Good. 12 out of 62 reviews
Rating 6 - Okay. 9 out of 62 reviews
Rating 4 - Poor. 14 out of 62 reviews
Rating 2 - Terrible. 9 out of 62 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I would stay here again. My room was a little unkempt, but nothing to complain about in a room of this cost. The staff were excellent and made my stay very pleasant. The area is close to the train station and it is a short walk to the train. I would have used the hotels travel service and suggest you do too.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This property is clean and the service is incredible. With that said, it is showing its age. Everything is still original from 2017 when it opened. Again, they keep it very clean and the staff will do anything for you - fair price for what you get.
Stayed 2 nights in Jan 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
(Only stayed here one night while transiting through Delhi) The good: - we had a bed to sleep in - the room was technically clean. - able to organise airport drop off during checkin for a fee. - Checkin staff were nice. The not so good: - No hot water for a shower. Luke warm at best - we could see the wiring for the ceiling lighting in the room/toilet flush worked but loose on the wall, generally the condition of the room was poor. - communication to the hotel via Expedia was non existent. We couldn’t organise airport pickup to bring us to the hotel, had to organise our own taxi when we landed.
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say….staff were pleasant enough. Marble reception area VERY misleading. Room looked as if it hadn’t been cleaned for years. Shower barely worked. Toilet didn’t flush properly. One of the guys I was travelling with had a stray electric cable in the shower area! Paid for 3 nights, stayed 1….didn’t attempt to get a refund.
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
It said they have an airport shuttle - this is completely false. Get a cab . The hotel is not like the photos . It might be ok if they cleaned the rooms. The door handle fell off when we arrived and the linens were dirty looking and stained. It would help if they cleaned the mirrors . With some care they could bring it up to a good standard. There are no females around just young guys that maybe don’t know about cleanliness. There is some great restaurants around the area and it’s a vibrant neighbourhood. Bring water there is none in the room
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel I have ever been to.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The ficility was old. Floor was dirty hair was everywhere. Front desk was noisy and you could hear them inside the room. Not worth the money. Will never use this hotel in the future.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The room was not clean and it smelt of smoke. We had to ask for clean towels, the TV didn't work (not important to us but anyway) and there was no hot water. We didn't expect delux for this price but we always expect clean. Avoid. Aweful location.
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Poor hygiene and poor hospitality and facilities

Had Booked a twin bed room a month in advance at a higher price thn a single bed room still didn’t receive the same in my 2day stay saying that they had overbooked the hotel and weren’t able to manage the crowd. The breakfast was pathetic and untidy half the thing were not even filled back an hour before the closing time as well.
Stayed 2 nights in Feb 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a good location but room was not the double room which I booked on the App. Room was not clean and had a strong chemical smell coming from the air conditioning. Even though they confirmed they would provide free airport transfers none were there when we arrived resulting in a $50 AUD Taxi ride. Had to continually remind them of the need for an early airport transfer for a flight to Kathmandu.
Stayed 4 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Das Hotel ist okay. Freundliches Personal. Die Einrichtung ist wahrscheinlich für Indien gut, für mich ging es noch. Die Umgebung vom Hotel ist schrecklich, schmutzig und laut.
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
オーナーが日本語を話せるので、安心です。しっかりとプランも練ってくれます。
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

악취와 더러움의 충격과 공포의 1박 후기

여행을 좋아해서 많은 곳을 다녔고 많은 호텔에서 지내본 59세 남자로 생애 첫 후기를 올려 봅니다. 한마디로 최악입니다. 너무 더러워요. 침대시트는 얼룩이 심하고요. 교체를 안하는지 이물질과 체모가 많이 있고요 악취가 심합니다. 머리가 아플정도로 악취가 납니다. 에어컨 없고요. 천정의 선풍기는 탱크 소리가 납니다. 수건은 축축하고 더럽습니다. 헤어 드라이기 없습니다. 조식 포함으로 예약 했으나 끝끝내 아침식사는 주어지지 않았습니다. 사과나 환불은 하지않고 그냥 멋적은 웃음으로 넘기려 했습니다. 전반적으로 너무 더러워서 식사가 나왔어도 먹진 못했을 테지만요. 아무리 인도라지만 아직도 이런곳이 있다는게 신기할 따름입니다.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
朝食と空港からのシャトルバス代が宿泊費込みでした。他国からHOTELへの連絡手段も電話番号のみでうまく行かなかったので、エクスペディアに問い合わせてメールアドレスがわかったので、メールでやり取りがてきました。空港への駐車代は求められました。
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
I recommend not to stay here.
Stayed 2 nights in Feb 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lack of toilet paper = one roll for a 4 day stay Dirty linen = stank of cigarettes smoke No hot water! Definitely wouldn't stay there again under any circumstances.
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel.

I would recommend people's to stay in this hotel...rooms are clean. staffs behave is awesome overall I would rate this hotel 09/10
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra service. Fikk god hjelp av hotellets reisebyrå med videre reise i India. Det var god stand på rommene, varmt vann i dusjen. Eneste negative var at vi fant fluer i maten vi bestilte og rommene var iskalde (ikke noe varme på rommene). Wifi var helt ok, og beligenhet var helt ok.
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was courteous & my stay was comfortable.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel was clean and comfortable, all staff were kind and helpful. I just couldn’t use hot water to take a shower. Anyway it was good staying.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, very pleasant staff

Great stay, lovely room, friendly staff will do anything to help you. Really close to the railway station. Complementary breakfast ordered from and delivered to the room. The only negative was the smell of cigarette smoke presumably coming through from another room. Would definitely recommend staying here if you're visiting Delhi.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay, friendly staff, close proximity to touristy sites. Value for money
Stayed 3 nights in Nov 2019
Verified review

2/10 Terrible

Corrección a la elección de los hoteles que recomi

Nunca pudimos llegar el sitio es peligroso y los carros no entran facilmente. Peor aún con maletas en celebracion de 20 aniversario de casados. Enviamos nota a uds. De inmediato para la cancelación de la reserva, que espero nunca la cobren, para no tener problemas con uds., que se lo responsables que son y el buen servicio de su parte. Estoy seguro que no han ido al hotel.
Stayed 7 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Evitalo...

Terribile, igiene pari allo zero, i dipendenti scontrosi, la chiave magnetica bisogna rimagnetizzarla almeno una volta al giorno perché troppo usata. nulla di buono, zona da evitare , brutta gente gira intorno all'hotel, stradine buie, davvero pessimo.
Stayed 1 night in Aug 2019