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Hotel Florence

3.0 star property
Hotel in New Delhi with free breakfast and a 24-hour front desk

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Photo gallery for Hotel Florence

Premium Room | Premium bedding, minibar, in-room safe, desk
Reception
Buffet
Hallway
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Premium Room

Premium Room | Premium bedding, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Shower/tub combination
Bathrobes
Rainfall showerhead
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Shower/tub combination
Bathrobes
Rainfall showerhead
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
2719, Bank Street Adjacent R C Jeweller, Karol Bagh, New Delhi, Delhi N.C.R, 110005

What's nearby

  • Sir Ganga Ram Hospital - 3 min drive - 1.4 miles
  • Rajendra Place - 4 min drive - 2.0 miles
  • Chandni Chowk - 5 min drive - 2.6 miles
  • Gurudwara Bangla Sahib - 5 min drive - 2.7 miles
  • Jama Masjid - 6 min drive - 3.1 miles

Getting around

  • New Delhi Sarai Rohilla Station - 3 min drive
  • Karol Bagh Station - 13 min walk
  • Indira Gandhi International Airport (DEL) - 37 min drive

Restaurants

  • ‪Om Baturawale - ‬4 min walk
  • ‪Khurana Restaurant - ‬5 min walk
  • ‪Om Corner - ‬3 min walk
  • ‪Burger King Karol Bagh - ‬6 min walk
  • ‪Food - ‬1 min walk

About this property

Hotel Florence

Hotel near Chandni Chowk
Free breakfast, dry cleaning/laundry services, and a business center are just a few of the amenities provided at Hotel Florence. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), free newspapers, and a banquet hall
  • Tour/ticket assistance, a porter/bellhop, and a computer station
Room features
All guestrooms at Hotel Florence include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • LCD TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • Banquet hall

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 500 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: INR 1500 per vehicle (roundtrip)
  • Rollaway bed fee: INR 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Florence New Delhi
Hotel Florence New Delhi
Hotel Florence Hotel
Hotel Florence New Delhi
Hotel Florence Hotel New Delhi

Frequently asked questions

Is Hotel Florence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Florence?

Self parking is free at this property.

What time is check-in at Hotel Florence?

Check-in begins at noon.

What time is check-out at Hotel Florence?

Check-out is at noon.

Does Hotel Florence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 1500 per vehicle applies.

Where is Hotel Florence located?

Located in Karol Bagh, this hotel is 0.2 mi (0.3 km) from Ajmal Khan Road and 2.6 mi (4.2 km) from Chandni Chowk. BLK Super Speciality Hospital and Sir Ganga Ram Hospital are also within 1 mi (2 km). Karol Bagh Station is 13 minutes by foot and Jhandewalan Station is 17 minutes.

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Hotel Florence Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 43 reviews
Rating 8 - Good. 22 out of 43 reviews
Rating 6 - Okay. 9 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 2 out of 43 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

MANMOHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel service in general.
Stayed 3 nights in Sep 2022

6/10 Okay

Aman

Stayed 1 night in Mar 2025

10/10 Excellent

sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff.
Stayed 4 nights in Mar 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

In the middle of bustling market

Experience is so so - or neutral.
Stayed 2 nights in Dec 2019

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

50%

The hotel was very tight. Nice area for shopping. The breakfast 50%.
Stayed 3 nights in Jul 2019

8/10 Good

Malte

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Meh~!

The hotel didn’t have hot water for me! It was sadly Luke warm, which was a disappointment since I was really looking forward to a good shower! Ugh~! The location is great, and so many conveniences around. The bed was comfortable, but the noise of construction apparently next door with a constant loud thumping and banging didn’t help my jet lag! Also, the sound of traffic and the constant honking was off-putting, so if you can, ask for a quiet room towards the back and such!
Stayed 2 nights in Jul 2019

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The only one for us

Our third stay at Hotel Florence and hopefully not our last. This has been our hotel of choice for the last three years. It was great to see that Santosh is still there, he’s always very welcoming. Clean room, good breakfast and a great location. Thanks to all the staff
Stayed 1 night in Jan 2019

8/10 Good

Avraham

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Annie, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in great part of Delhi

We had a pleasant stay, staff are friendly and helpful.
Stayed 1 night in Oct 2018

8/10 Good

AlvaroNYC, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Golden Birrhday

Nice quiet hotel inside lol outside it’s a mess but interesting culture. Location it’s very central it’s just the aparece of the área little too much for Americans tourists but I like it. Breakfast pretty good very auténtic India food.
Stayed 2 nights in Apr 2018

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Florence ROBBERS

Hotel Florence robbed me of £152 by charging me twice. I send them emails and messages via their website but they never reply. I contacted Hotels.com but they never reply either. The whole India trip was nasty and l never ever go there again. I have been in touch with my credit card company to get refunded. Hotel Florence group so crafty to show that the amounts were different by because one invoice was for £152.76 and the other £152.45 so not look duplicated
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Hans, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zimmer neu renoviert - guter Standard

Dezember 2014 eine Nacht und Januar 2015 eine Nacht auf der Durchreise
This review was submitted before 2018 and has not been verified.

2/10 Terrible

manoj

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not recomended

No parking space !! Air condition not working !! 7 time power failour in 1 night !! Good things - 24 hr kitchen ,wifi, and cleaness was awsome !!!
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel für eine Übernachtung

Für eine Übernachtung kann man dieses Hotel nur empfehlen. Negativ war das steril wirkende und ungemütliche Restaurant (gleichzeitig Frühstücksraum)
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Staff & service

An o.k. Hotel in Karol Bagh, New Delhi

We stayed in this hotel five non-consecutive nights. The room was o.k. and the food in the restaurant was good. Our only complaints are: 1. The hotel location: the hotel is located in the midst of pretty busy, dirty not particularly nice neighbourhood. 2. The hotel staff are not particularly helpful with ether arrange transport or with finding any services/restaurants in the neighbourhood. There is no local map and when asked about a service/shop they inevitably offer to take you to the shop where a friend/relative can offer them commission. Same with transport, the staff refused to call a taxi, offering instead their overpriced car and driver service. 3. Also be weary of the auto rickshaw (tuk-tuk) outside the hotel. All will want to take you, not where you want to go, but to where they want take you, i.e. to a shop where they can earn a commission.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

guter Service, aber etwas abgelegen

Saubere, nicht sehr große Zimmer. Komfortabel Betten. Frühstüchsbuffet nicht sehr umfangreich, aber lecker. Guter Service des Personals. Wir haben über das Hotel einen Mietwagen mit Fahrer gebucht. Hat einwandfrei geklappt. Sehr guter, zuverlässiger Fahrer, Preis ok.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店比较新

1）酒店比较新，设施满意，唯一的不足是窗户是封闭的打不卡的，但也是优点，因为隔音效果好，几乎听不见马路上的车水马龙声音。 2）酒店位置离KAROL BAGH地铁站大概1千米距离，走路有点远，幸好途中有两个中国餐厅SPICY和JADE GARDEN，也有麦当劳和肯德基。 3）还有一个连锁酒店也在附近，比这个便宜一点，离KAROL BAGH地铁站很近，下次可以尝试一下。
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel Florence

although the hotel is older and smaller, it is very well kept and up to date. the rooms are small, but have all the necessities you need. They have plasma TV's, new bathrooms and comfortable beds. Although the hotel is not located in a tourist area, to me it was in a good location. Every night there are local markets and vendors all nearby, and the area is very safe to walk around. The staff all speak English and are most helpful. Inside, the place is spotless, as there are always guys cleaning here and there. i would recommend the hotel, especially for the money you have to pay.
This review was submitted before 2018 and has not been verified.

8/10 Good

Jens, NRW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel

Ein gutes und sauberes Hotel, das ich nur empfehlen kann. Nur das Frühstück ist etwas dürftig.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

This is a great hotel and I can recommend this very strongly. We ate at the restaurant most nights and found this to be excellent. If we visit Delhi again in the future we will use this hotel again.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and Clean Hotel

It was good !! The hotel was clean and the staff was very helpful ! Best time in delhi !!!
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel - Lage ok

Das Hotel ist nach lokalen Standards sehr sauber u genügt auch europäischem std. Es gibt Zimmer ohne Fenster - wem ein Fenster wichtig ist, vorher abklären.