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Hotel Emperor Palms at Karol Bagh

Property class: 3.5

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Photo gallery for Hotel Emperor Palms at Karol Bagh

A spacious living room with a high ceiling and wooden beams, featuring a sofa, a coffee table, and a fireplace. - Hotel Emperor Palms at Karol Bagh (New Delhi)
A modern restaurant with marble flooring, white tablecloths, and dark wooden chairs. - Hotel Emperor Palms at Karol Bagh (New Delhi)
A hotel sign with neon lights spelling "EMPEROR PALMS" and "HOTEL BY ALYASTAYS". - Hotel Emperor Palms at Karol Bagh (New Delhi)
A hotel room with a large bed, a bathroom with a shower, a vanity with a mirror, and a nightstand with a lamp. - Hotel Emperor Palms at Karol Bagh (New Delhi)
A spacious living room with two plush sofas, a coffee table, and a large mirror. - Hotel Emperor Palms at Karol Bagh (New Delhi)
Located close to Sir Ganga Ram Hospital and BLK Super Speciality Hospital, Hotel Emperor Palms at Karol Bagh provides a free manager's reception, a rooftop terrace, and shopping on site. The on-site international cuisine restaurant, emperor, offers breakfast, brunch, lunch, and dinner. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

5.4 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Emperor Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Room

A modern hotel room with a large bed, a desk with a lamp, a TV, and a ceiling fan.

Executive Room

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

A bedroom with a large bed, a chair, a nightstand, and a curved wall with floral wallpaper.

Premium Room

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Emperor Room

A bedroom with a large bed, a wooden nightstand, a chair, a wooden wardrobe, and a ceiling fan.

Emperor Room

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room

  • Sleeps 2
  • Free WiFi

Executive Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Karol Bagh neighborhood, Hotel Emperor Palms at Karol Bagh is connected to a rail/subway station. Jama Masjid and India Gate are notable landmarks, and travelers looking to shop may want to visit Chandni Chowk and Janakpuri District Centre. Laxminarayan Temple and Gurudwara Bangla Sahib are two other places to visit that come recommended. Visit our New Delhi travel guide
Map
15 A-7, W.E.A., Karol Bagh, Opp New Bloom School near Metro Stn, New Delhi, Delhi N.C.R, 110005

What's nearby

  • A large white building with golden domes and a flag.
    Gurudwara Bangla Sahib
    11 min drive - 2.9 miles
  • An architectural structure with arches and columns.
    Chandni Chowk
    15 min drive - 2.7 miles
  • Ajmal Khan Road
    5 min walk - 0.3 miles
  • BLK Super Speciality Hospital
    13 min walk - 0.7 miles
  • Rajendra Place
    15 min walk - 0.8 miles

Getting around

  • Karol Bagh Station
    3 min walk
  • New Delhi Sarai Rohilla Station
    4 min drive
  • Indira Gandhi International Airport (DEL)
    37 min drive

Restaurants

  • Punjab Sweet Corner
    3 min walk
  • Haldiram’s (Karol Bagh)
    8 min walk
  • McDonald's
    5 min walk
  • Spicy by Nature
    2 min walk
  • Saravana Bhavan
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 7:00 AM to 5:30 PM
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily continental breakfast available 9:00 AM to 10:00 AM for a fee: INR 700 for adults and INR 700 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • emperor

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,496 square feet of space)
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: INR 1000
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 700 for adults and INR 700 for children
  • Airport shuttle fee: INR 3000 per vehicle (maximum occupancy 3)
  • Airport shuttle fee per child: INR 500 (from 2 to 12 years old)
  • Early check-in fee: INR 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Paytm
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel Emperor Palms at Karol Bagh pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Emperor Palms at Karol Bagh?

Check-in begins at noon. Early check-in is available for a fee of INR 1000 (subject to availability).

What time is check-out at Hotel Emperor Palms at Karol Bagh?

Check-out is at noon.

Does Hotel Emperor Palms at Karol Bagh provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of INR 3000 per vehicle applies.

Where is Hotel Emperor Palms at Karol Bagh located?

Located in Karol Bagh, this hotel is within a 15-minute walk of BLK Super Speciality Hospital and Sir Ganga Ram Hospital. Laxminarayan Temple and Gurudwara Bangla Sahib are also within 3 mi (5 km). Karol Bagh Station is only a 3-minute walk and Rajendra Place Station is 14 minutes.

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Reviews

Hotel Emperor Palms at Karol Bagh Reviews

5.4

5.6

Cleanliness

5.8

Location

5.6

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 21 reviews
Rating 8 - Good. 2 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 6 out of 21 reviews
Rating 2 - Terrible. 6 out of 21 reviews

Reviews

Verified review

10/10 Excellent

pooja

Liked: Cleanliness, amenities, property conditions & facilities
Humble and courteous staff with very nice food. The homely-made chicken special was especially tasty.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

nirmal

Ok room the air con worked on off .the mains water was turned off and i had to gwt them to look at it because i dont know these things. Location is excellent
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at this hotel the staff were amazing. The reception team were so attentative and very kind towards us.The breakfast and snacks were so good,The breakfast serving team was very helpful and efficient,food was excellent.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

roland

Liked: Amenities
Good value hotel in the chaos of New Delhi. Exceptionally nice staff. My only criticism is the shower head is poor and needs replacing
Stayed 1 night in Feb 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Yashvi

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms not cleaned properly and has no proper ventilation. Suggest you only choose if emergency.
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Laksman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Im not recommending this hotel
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Mohammed Zaheer

The Hotel is little difficult to locate, also the

.i booked this hotel for a business trip, the hotel manager behaved very softly however they gave me small room initially and it was not the same as I booked, when i asked for giving me proper room as per my booking, he said ok but later when i came back from my work they stated telling me that all rooms are booked and they cant change my room now, but when i forced them they gave me another room. Breakfast arrangements were also not so good.
Stayed 2 nights in Jan 2025
Verified review

4/10 Poor

arun

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No one picked up the phone when we were at the airport to get the shuttle which was suppose to be included in our price.Eventually after 2 hours we made our way by taxi after 18hr flight. Having expressed our disappointment with that and lack of hot water, no one came back to apologise or update us even though i had told them at reception for the mgr or owner to get back to us. Very disappointing.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Took a pay on arrival option and informed timely on our delay of flight but still deducted from card. Room was not available on arrival had to stay an adjoining hotel for half a day and breakfast was on the other hotel. Very loud and noisy even reception was not courteous
Stayed 5 nights in Nov 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
In need of repair. No hot/warm water for shower after running for 15min.
Stayed 1 night in Apr 2019
Verified review

4/10 Poor

Rajesh

Disliked: Cleanliness, amenities, property conditions & facilities
- No buffet restaurant....it was possible to order breakfast in the room, but there was no varity. - No windows in the room. - Very small
Stayed 13 nights in Mar 2019
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Finally a hotel in Karol Bagh we are happy with.

We have stayed in many hotels in Karol Bagh over the past 7 years and have never really been happy. This time finding Emperor Palms we were happy with our stay. No hotel in this area will ever be perfect but Emperor Palms was close.
Verified review

2/10 Terrible

antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sucked

It wasbterrible
Verified review

2/10 Terrible

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fuir

Accueil peu engageant ; chambre ne correspondant absolument pas à la description du site (Pas de fenetre - vendu avec fenetre dur jardin!-, odeur désagréable, peu propre, équipements électriques limites dangereux, matelas style planche de bois). Nous avons demandé à changer de chambre et la reponse fut : non hotel complet ( nous avons appris lors de notre départ sue s etait faux. Un conseil : fuir cet hôtel !!
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value hotel in good location, amazing st

This is an excellent value hotel in central Delhi. 5 minutes walk from Karol Bagh metro station. We cannot praise highly enough the excellent service and help from Harpreet the hotel owner and his team. They went out of their way to make our stay comfortable and helped with travel plans. The local area is very busy with a bustling market street 150m from the hotel. The location is good as it is a no through street and quiet outide. We did have some noisy guests during our 5 night stay who could have been quieter when coming in at 2am. The rooms are quite spacious and the bed was very comfortable. If you are looking for a very good hotel in this price range, you should not be disappointed.
Stayed 5 nights in Jan 2018
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Poor services

Staff isn't friendly. Room service is extremely poor. Took half n hr to deliver a bottle of water to room. As I was suffering from severe cough, i had also asked for some salt twice, which wasn't delivered. Asked for some warm water with ginger in it during breakfast which was also not provided.
Verified review

2/10 Terrible

Alejandro

Disliked: Staff & service, property conditions & facilities, room comfort

Bad experience Bad service

Pesima experiencia Contratamos una habitacion triple que no es tal Primero tiraron colchon en piso como si uno fuese un perro, sabanas agujereadas Nadie se hace cargo de nada y paraece que el problema que cuanan ellos es siempre culpa de uno. No lo recomiendo para nada, Lo peor de nuestro viaje
Verified review

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so pleasant.

Room stunk of mothballs, which were in both sinks and shower I'm assuming to keep the creepy crawlers from coming up. The blankets smelled of cigarettes too, like staying with Aunt Mildred. Awoke to the entire staff sleeping on couches and stairwells; had to wake them up to check out.
Verified review

2/10 Terrible

Amnaj

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Verified review

6/10 Okay

anthony

Liked: Cleanliness