Ratings based on 986 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 14, 2024 on Expedia
Hear noise from the highway all night. Windows not insulated.
by A verified traveler
Posted Apr 6, 2024 on Expedia
Staff was great. However our sink did not drain when we got there but they quickly fixed. And then in morning there was no hot water. Room was clean and comfortable
by A verified traveler from hoagland
Posted Apr 5, 2024 on Expedia
Interstate noise
by A verified traveler
Posted Mar 26, 2024 on Expedia
Very nice service and room was clean
Comment from Hotel Management
Mar 26, 2024 by Theresa Holiday Inn Dedham, Hotel Management
Thank you Goran for your nice comments and 4 out of 5 review. We hope your travels bring you back to visit us again soon!
by A verified traveler
Posted Mar 21, 2024 on Expedia
by A verified traveler
Posted Mar 21, 2024 on Expedia
Terrible mini gym area. Pool was closed due to mantaniance
Comment from Hotel Management
Mar 26, 2024 by Theresa Holiday Inn Dedham, Hotel Management
Thank you Sheila for your review. We are sorry that the gym area did not meet expectations. Thank you for bearing with us as we finish improvements to the swimming pool.
by A verified traveler
Posted Mar 19, 2024 on Expedia
Great location. Have stayed in past without issues but this time there were children running in hallways until 10pm, the outer door was broken and non registered people were walking into the hotel. There was an odor of marijuana throughout the property. Also now breakfast not included!
Comment from Hotel Management
Mar 26, 2024 by Theresa Holiday Inn Dedham, Hotel Management
Thank you Finda for your review. I apologize that you were disturbed by children running in the hallway and other concerns. I will review these items with our team as we strive to improve the hotel and our guest experience.
by A verified traveler
Posted Mar 17, 2024 on Expedia
Would recommend
Comment from Hotel Management
Mar 26, 2024 by Theresa Holiday Inn Dedham, Hotel Management
Thank you Nathaniel for your 5 of out 5 review! We hope your travels bring you back this way soon.
by A verified traveler
Posted Mar 17, 2024 on Expedia
No complaints.
Comment from Hotel Management
Mar 26, 2024 by Theresa Holiday Inn Dedham, Hotel Management
Thank you Taylor for giving us a 5 out of 5 review. We greatly appreciate it and hope to see you again soon!
by A verified traveler
Posted Mar 13, 2024 on Expedia
It was a little loud in the morning because it’s so close to a busy road and the whole second floor is being held for homeless people and people in the area were warning me to be careful and cautious
Comment from Hotel Management
Mar 26, 2024 by Theresa Holiday Inn Dedham, Hotel Management
Thank you Carrie for your review and I apologize for the road noise that you were able to hear in the morning. We will use your input to improve our hotel for future stays.