Ratings based on 1,208 Verified Reviews

3.7 out of 5
75% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
AARP Travel Center Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 22, 2019 on Expedia
2 out of 5
by A verified traveler

Posted May 20, 2019 on Expedia
For over 200 bucks, I would expect that the room would be clean, it wasn’t, and, at bare minimum, the cable work. It didn’t. Most channels did not work. When you have small kids, this is important. Also, no free continental breakfast? Really? Can’t afford a cheap bagel? One time stop for me.
4 out of 5
by A verified traveler

Posted May 16, 2019 on Expedia
Comment from Hotel Management
May 17, 2019 by Asma Siddiqui , Hotel Management
Thank you for choosing the Holiday Inn , in Dedham!
5 out of 5
by A verified traveler

Posted May 10, 2019 on Expedia
Easy to get to. Three restaurants in walking ease and distance. Quick check-in and great service.
Comment from Hotel Management
May 12, 2019 by Asma Siddiqui, Hotel Management
Dear Anonymous, Yes we are centrally located which is a great convenience for all our guests!
4 out of 5
by A verified traveler from Deutschland

Posted May 9, 2019 on Expedia
Ruhig gelegen, trotz Nähe zur Autobahn. Fußläufig zur Mall und zu einer Steakhouse-Kette.
Comment from Hotel Management
May 12, 2019 by Asma Siddiqui, Hotel Management
Thank you for choosing the Holiday inn , in Dedham.
1 out of 5
by A verified traveler

Posted May 9, 2019 on Expedia
It’s a dump! Never again will I stay at that property
Comment from Hotel Management
May 14, 2019 by Asma Siddiqui, Hotel Management
Dear Anonymous, We apologize for not being up to your standards, please contact me directly at the hotel to discuss in further detail .
4 out of 5
by A verified traveler

Posted May 6, 2019 on Expedia
Decent accommodations Not a 4 or 5 star but good enough for my money
Comment from Hotel Management
May 12, 2019 by Asma Siddiqui, Hotel Management
Thank you for your feedback.
4 out of 5
by A verified traveler

Posted May 6, 2019 on Expedia
Comment from Hotel Management
May 12, 2019 by Asma Siddiqui, Hotel Management
Thank you for your 4 star rating , we are all ways open to feedback for further improvements and to exceed our goal
4 out of 5
by A verified traveler from West Roxbury

Posted May 5, 2019 on Expedia
The location is convenient. Thin walls. We heard people running all night
Comment from Hotel Management
May 14, 2019 by Asma Siddiqui, Director of Front Office , Hotel Management
Sorry for the inconvenience, how ever we do have security staff every night for any thing reported to be taken care of.
1 out of 5
by A verified traveler

Posted May 3, 2019 on Expedia
The system went down but staff offered no alternatives or willingness to go above and beyond to check us in
Comment from Hotel Management
May 14, 2019 by Asma Siddiqui, Hotel Management
Our apologies , however the system was down due to loss of internet in the town of Dedham, which was beyond our control.