- Liked: Cleanliness, property conditions & facilities, room comfort
A storm blew the power out for everyone in Death Valley so we checked out early. There was some power from a generator in the main building so we could still get something to eat. However, keep in mind that you are a captive audience inside the park be prepared for everything to be comparatively pricey. The hotel was kind enough to give us 20% off the night we stayed and refund the next night of our booking when we checked out early (power was not due to come back on for several days). Overall I think this is a decent hotel in the right circumstances and the staff were dealing with the situation well. One problem has been that the hotel still has not refunded the 200 dollar holding deposit on my bank card nearly a month after checking out. I would recommend using a credit card for this purpose and not a debit card like I did. I am having to contact my bank to force to hotel to release the holding fee as the hotel are not able to do it themselves.