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Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

3.0 star property
Escape to a mountain retreat where you can dine under stars and dance into night. Let concierge services handle everything else.

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Exterior - Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels (Darjeeling)
Attic Chalet,Hill View | Premium bedding, down comforters, memory foam beds, in-room safe - Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels (Darjeeling)
Front of property - Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels (Darjeeling)
Balcony - Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels (Darjeeling)
Coffee/tea maker, electric kettle - Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels (Darjeeling)
Nestled in the mountains, Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels is a haven for relaxation and entertainment. Unwind with dry cleaning/laundry services, enjoy a meal at the restaurant, connect to WiFi in your room or explore the surrounding area with tour/ticket assistance.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Double Room, 1 King Bed

  • 180 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Double Room

Family Double Room | Premium bedding, down comforters, memory foam beds, in-room safe

Family Double Room

  • 210 sq m
  • Sleeps 2
  • 2 King Beds
  • Free WiFi

View all photos for Attic Chalet,Hill View

Attic Chalet,Hill View | Premium bedding, down comforters, memory foam beds, in-room safe

Attic Chalet,Hill View

  • 180 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Double Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Twin Beds

Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Twin Room, 2 Twin Beds

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Darjeeling, Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels is in the mountains. The area's natural beauty can be seen at Neora National Park and Suntale Stream, while Darjeeling Himalayan Railway and Himalayan Mountaineering Institute Museum are cultural highlights. Botanical Gardens and Padmaja Naidu Himalayan Zoological Park are also worth visiting. Visit our Darjeeling travel guide
Map
Darjeeling, Near Darjeeling Railway Station, Darjeeling, West bengal, 734101

What's nearby

  • Darjeeling Himalayan Railway
    2 min walk - 0.1 miles
  • Chowrasta
    11 min walk - 0.6 miles
  • Botanical Gardens
    13 min walk - 0.7 miles
  • Japanese Peace Pagoda
    4 min drive - 1.1 miles
  • Tibetan Buddhist Monastery
    5 min drive - 0.7 miles

Getting around

  • Darjeeling Station
    1 min drive
  • Bagdogra (IXB)
    167 min drive

Restaurants

  • Glenarys
    11 min walk
  • Noryang Tibetan Kitchen
    10 min walk
  • Kunga Restaurant
    10 min walk
  • The Park Restaurant 
    7 min walk
  • Dekevas
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 200 per person
  • A restaurant

Things to do

  • Nightclub

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 800.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 200.00 per person
  • Rollaway bed fee: INR 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels doesn't offer parking.

What time is check-in at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?

Check-out is at 10:00 AM.

Where is Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels located?

Situated in the mountains, this hotel is within 1 mi (2 km) of Botanical Gardens, Aloobari Gompa Monastery, and Darjeeling Himalayan Railway. Japanese Peace Pagoda and Tibetan Buddhist Monastery are also within 1 mi (2 km). Darjeeling Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels Reviews

6.4

7.6

Cleanliness

7.6

Location

6.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

Reviews

Verified

8/10 Good

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
Location is so nice to view the entire train station.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Des J

Liked: Cleanliness, property conditions & facilities, room comfort

Everything went well

I had a very enjoyable stay at the Zambala - it was in a very good location right opposite the steam locomotive shed and 50 m from the station. It was also an easy walk up to the market and main square, and a reasonably easy easy walk to the zoo and the mountain climbing museum and the natural history museum. we enjoyed the back terrace, especially during the Diwali celebrations, where we had a glass of wine and some cheese twists while watching the fireworks. The front balcony was also excellent for watching the steam trains. Despite being on the main road and I against the railway line, the room was very quiet both during the day, and especially at night
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

DENZIL DONALD

Disliked: Amenities, property conditions & facilities
They provided some corner room that was having no outside view as promised to me. No heating/heater service available neither they have any arrangements for same. Very disappointed in this hotel. Had to check out next day.
Stayed 6 nights in Dec 2021
Verified

6/10 Okay

Nu

Service is OK To help yourself the most Staff not very friendly.
Stayed 4 nights in Jan 2020
Verified

6/10 Okay

Nu

Liked: Cleanliness
Disliked: Staff & service
Service is OK To help yourself the most Staff not very friendly.
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
PLS REMOVE THIS AS NOT AT ALL OF STANDARD AS EXPEDIA OFFERS HOTELS.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Sayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice and comfortable stay, above all the hotel is exactly infront of the Darjeeling station, and from the window snowy mountains can be seen too.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Khorshed

Liked: Cleanliness, room comfort

A so so place to stay

Need to improve in many things.
Stayed 3 nights in Oct 2018
Verified

2/10 Terrible

Adam

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

This is a physically nice hotel (it is close to the railway station, or the toy train station and it overlooks a nice valley), but it has no soul. It was very cold, and the heating (which we paid for extra, by the way) was not working properly. It was very, very noisy-- because you can hear the loud train and traffic all day. No wi-fi the entire stay, and normal phones are out of range (because where the hotel is). And it was far from everything else :-( Just disappointing on all levels.
Stayed 4 nights in Jan 2018
Verified

10/10 Excellent

Gnmay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

situated in heart of Darjeeling opposite trains

Only problem was the extreme spicy food. not understanding that we cant eat such. I contracted bad food poisoning. Even had to make own toast. Very slow staff in kitchen. Desk staff exemplary, very kind and considerate - as we had not anticipated the coldness of Darjeeling. Disappointing that the Zoo and HMI were closed on the only day we were there and we enjoyed the Nepali dress, but need to explain about photos etc in the tea garden. Tea garden tour very informative, excellent guide.
Stayed 2 nights in Feb 2018
Verified

4/10 Poor

Selvin

Disliked: Cleanliness, staff & service, room comfort

Disappointed

The hotel is just outside of the main area, so it takes approx. 15 mins to walk to the centre. However there is a beautiful view of the mountains and the toy train is on your doorstep. Unfortunately, the bed sheets and duvet were really dirty, there was no heating and it was freezing. When we asked for a heater, they informed us there would be a charge and then told us they didn’t haven’t any left! We organised the Tiger Hill view point morning trip and we paid at the reception in full, however after check out, the hotel kept calling us to confirm that we had paid - it was super annoying. Finally we had booked a mountain view but we got the ground floor - which was super noisy, we could hear every conversation had at reception, and we did not have a view of the mountain, just the next door building. The restaurant food and the wait staff were really nice and it was one of the good things about this hotel.
Stayed 3 nights in Dec 2017
Verified

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff

Location was excellent, staff were very helpful. Room was cold as it was winter but they provided a heater at a small extra cost. couldnt get wifi in room. Breakfast was nice and tasty.
Stayed 3 nights in Nov 2017
Verified

6/10 Okay

G Bhoomesh ReddyG Bhoome

Liked: Cleanliness
Disliked: Staff & service

It is ok minus the front office staff

Very ill mannerd front office, especially one Mr. Chatri, very rude, behaves with the guest as if it is free accomodation, has no sense of hospitality & courtesy.
Stayed 3 nights in Nov 2017
Verified

8/10 Good

tomo3

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

新しい綺麗なホテル

ダージリンの駅のすぐ横にある２０１７年開業の新しいホテルで設備も今風でした。 冬に行くとお湯の出が悪かったり毛布が置いていなかったりの不備もあるので 注意が必要です。スタッフもまだ不慣れなところもありましたが皆親切でいい人達でした。
Stayed 1 night in Nov 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

景色は最高！

景色、最高！便利さ、最高！残念だった点：①申し込むとき「ヒルビュー」というのを見つけてこのホテルにした。到着して、その点を確認したのに、目の前に立ちはだかる崖しか見えない部屋だった。(ヒマラヤと逆の部屋)。②お湯が3分ぐらいで冷たくなるのでクレームを言ったら、部屋に来て「大丈夫」とだけ言って去った。③二人で泊まったのにタオルもアメニティーもすべて一人分。④極寒だったので、毛布を頼んだら「他の人に渡したのでない、温かいから大丈夫」とだけ言われた。⑤朝６時半チェックアウトして出発する予定を伝えたら「ＯＫ」と言ったのに、チェックアウトで受付には誰もいなかった。玄関もカギがかかっていて出られなかった。⑥Wifiが部屋からはつながらなかったので、廊下でネットをした。⑦朝のタクシーの依頼もして「ＯＫ」と言われたが、されていなかった。以上、残念な点。でも、ベランダからの朝焼けの景色は最高でした。部屋も新築のようできれいでした。スタッフはみなニコニコして人はいいのですが、ホテル業になれていないという感じでした。きっと、これから頑張ってくれると思います。
Stayed 1 night in Nov 2017