Ratings based on 1,840 Verified Reviews

3.3 out of 5
72% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
AARP Travel Center Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2019 on Expedia
4 out of 5
by A verified traveler

Posted Nov 8, 2019 on Expedia
The room was big and also clean. Big parking you can park your car anywhere. I booked the room with breakfast but I ended up didn’t eat anything because not that much to choose.
Comment from Hotel Management
Nov 8, 2019 by Wayne Oki, General Manager, Hotel Management
Hello, Thank you for the positive feedback. Thank you for staying with us and we hope to see you back with us in the future.
4 out of 5
by A verified traveler

Posted Nov 4, 2019 on Expedia
Comment from Hotel Management
Nov 4, 2019 by Wayne Oki, General Manager, Hotel Management
Hello, We take pride in giving outstanding service to every guest here at Knights Inn Danvers. We are happy to hear that your visit was no exception, thanks for leaving the wonderful review! Look forward to seeing you next time!
3 out of 5
by A verified traveler

Posted Nov 4, 2019 on Expedia
Comment from Hotel Management
Nov 4, 2019 by Wayne Oki, General Manager, Hotel Management
Hello, We take pride in giving outstanding service to every guest here at Knights Inn Danvers. We are happy to hear that your visit was no exception, thanks for leaving the wonderful review! Look forward to seeing you next time!
3 out of 5
by A verified traveler

Posted Oct 29, 2019 on Expedia
Comment from Hotel Management
Oct 31, 2019 by Wayne Oki, General Manager, Hotel Management
Hello, thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. I am also proud to say that our hotel is getting ready to undergo a major renovations. So in the near future we're asking that you give us a chance to make it right.
1 out of 5
by A verified traveler from New Jersey

Posted Oct 28, 2019 on Expedia
This property was the worst hotel I have ever stayed at. Dirty inside, loud music all night from a bar next door. My party booked three rooms all smelt like marijuana and cigarettes. You're better off sleeping in your car than at this location.
Comment from Hotel Management
Oct 28, 2019 by Wayne Oki, General Manager, Hotel Management
Hey Kara, thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.
2 out of 5
by A verified traveler

Posted Oct 27, 2019 on Expedia
The bed was super hard and uncomfortable. The ac/heat made a very loud sound upon turning on and off which woke us up throughout the night. Our door wouldn’t shut all the way. We had to go to the office because our room keys would not let us into the room.
Comment from Hotel Management
Oct 28, 2019 by Wayne Oki, General Manager, Hotel Management
Hey, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade our hotel in the near future.
1 out of 5
by A verified traveler from Newark NJ

Posted Oct 27, 2019 on Expedia
This property is nasty! There is an old apple under the couch. Chips and frys under edge of bed. Dust coated the walls. Urine under the toilet and it’s dry so there a while.
Comment from Hotel Management
Oct 28, 2019 by Wayne Oki, General Manager, Hotel Management
Hey Julian, thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.
4 out of 5
by A verified traveler

Posted Oct 26, 2019 on Expedia
Everything was nice, staff friendly service and lovely property Close to everything
Comment from Hotel Management
Oct 28, 2019 by Wayne Oki, General Manager, Hotel Management
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful.
1 out of 5
by A verified traveler from Templeton

Posted Oct 22, 2019 on Expedia
the tub had paint peeling in it and there hair from a previous guest in the drain. there was no toilet paper 1/4 of a roll in the bathroom. One of the pillows smelled like vomit.
Comment from Hotel Management
Oct 22, 2019 by Wayne Oki, General Manager, Hotel Management
Hello Kathy, thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again to you or our other guest.