Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

3.5 star property
Colonial hotel with full-service spa and golf course

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May 2024

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Photo gallery for Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Property grounds
Exterior
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Daily full breakfast for a fee
Couples treatment rooms, body treatments, hot stone massages

Overview of Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

8.4

Very Good

Popular amenities

  • Pet friendly
  • Breakfast available
  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi

Explore the area

522 Heritage Rd, Southbury, CT, 06488
  • Popular LocationHeritage Deli & Cafe2 min walk
  • Popular LocationThe 1850 House at Silo Point Country Club17 min walk
  • Popular LocationSouthbury Clinic5 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)64 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 5
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Southbury

Located in Southbury, Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection is in the suburbs and near theme parks. Glebe House Museum and The Gertrude Jekyll Garden and Old Bethlehem Historical Society Museum are local landmarks, and some of the area's activities can be experienced at Woodbury Ski Area and DiGrazia Winery. Quassy Amusement Park and Flanders Nature Center are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snow tubing.

What's nearby

  • Southbury Clinic - 5 min drive
  • Pilgrim Mall Shopping Center - 7 min drive
  • Glebe House Museum and The Gertrude Jekyll Garden - 9 min drive
  • Quassy Amusement Park - 11 min drive
  • Elephant's Trunk Flea Market - 27 min drive

Getting around

  • Bradley Intl. Airport (BDL) - 65 min drive

Restaurants

  • McDonald's - 3 min drive
  • Dunkin' - 3 min drive
  • Starbucks - 6 min drive
  • Denmo's Snack & Dairy Bar - 4 min drive
  • Mercato Italian Kitchen & Bar - 5 min drive

About this property

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Boutique hotel in a rural location
At Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection, you can look forward to 9 holes of golf, a poolside bar, and a grocery/convenience store. Active travelers can enjoy basketball, fitness classes, and cycling at this hotel. Indulge in a manicure/pedicure, a body treatment, and a Swedish massage at the onsite spa. Yoga classes and Pilates classes are offered at the health club; Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection also has a garden, an arcade/game room, and dry cleaning/laundry services. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and an outdoor tennis court
  • An electric car charging station, express check-out, and smoke-free premises
  • Guest reviews speak well of the pool, helpful staff, and location
Room features
All 163 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends; USD 1–100 for adults and USD 1–100 for children
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • The Tavern

Things to do

  • 9 holes of golf
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Health club
  • Indoor pool
  • Optional golf privileges
  • Outdoor tennis court
  • Pilates classes
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • Vineyard
  • Yoga classes

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vineyard

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Built in 1971
  • Colonial architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to May 24:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 8.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Health club access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 1–100 for adults, and USD 1–100 for children
  • Pet fee: USD 55 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Heritage Resort Southbury
Heritage Hotel Southbury
Heritage Southbury
Heritage Hotel BW Premier Collection Southbury
Heritage Hotel BW Premier Collection
Heritage BW Premier Collection Southbury
Heritage BW Premier Collection
Heritage Hotel Golf Spa BW Collection Southbury
Heritage Hotel Golf Spa BW Collection
Heritage Golf Spa BW Collection Southbury
Heritage Golf Spa BW Collection

Frequently asked questions

Does Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 6:00 AM–10:00 PM. One of the pools is closed seasonally each year from January 1 to May 24.

Is Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 55 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection?

Self parking is free at this property.

What time is check-in at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection located?

Situated in the suburbs, this spa hotel is 2.5 mi (4 km) from Southbury Clinic and within 6 mi (10 km) of Hollow Park and Pilgrim Mall Shopping Center. Lake Quassapaug and Glebe House Museum and The Gertrude Jekyll Garden are also within 6 mi (10 km).

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 460 out of 1010 reviews" "
Rating 8 - Good. 316 out of 1010 reviews" "
Rating 6 - Okay. 147 out of 1010 reviews" "
Rating 4 - Poor. 63 out of 1010 reviews" "
Rating 2 - Terrible. 24 out of 1010 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice pool and facilities, and very easy access to nearby restaurants and community.
Stayed 5 nights in Mar 2024

8/10 Good

Jennifer, Pittsfield

Traveled with partner
Liked: Cleanliness, staff & service
Service was great and I enjoyed receiving texts from the staff asking if I needed anything! However, it was a bit unnerving that the fire alarm system was not operational during our visit. The smell of chlorine was also prevalent in the lobby, elevators, and hallways. Fortunately, the scent did not spread to the Tavern, my room, or the conference area I was in.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bindu

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Dated food has marginal at best. Gym is better than most
Stayed 3 nights in Mar 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
F
Stayed 2 nights in Mar 2024

8/10 Good

Nyreida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Marie-Claude

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
This isn’t really a family friendly hotel. Because of the Tavern staying open late, and a large group on our floor (think at least 6 rooms), we were woken up constantly during our stay because of loud voices/laughing in the hallway and slamming doors constantly from 10pm to 2am both Friday and Saturday. We were traveling with a 5 and 7 year old so it’s difficult to get sleep ourselves when they’re waking up startled. The room was okay, a little dirtier than we had hoped for - there was still garbage in the garbage cans, the paint was warped and peeling in the bathroom by the vanity, and a large patch of something very sticky on the desk that wouldn’t come off with a wipe. There was a leak nearby the main entrance of the hotel that was remedied with a bucket to collect the water, which was discouraging. Spending so much on a room for 2 nights - you expect the area to be clean and kept up however it’s clear it is not kept up well. Our shower was a struggle to get it work well - the shower head whistled but it was a pain to pull up the plunger to get the shower to work. You had to get it just right or else it would fall mid shower and switch to a bath. Our kids thought this was fun but I can assure you the adults didn’t. They have a nice pool area but there are other hotels in the area that are a bit more family friendly, search around.
Stayed 2 nights in Mar 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Vivian

Liked: Amenities, property conditions & facilities
Petfect as usual. Clean, comfortable and consistent. Always love the pub staff. Food, drink qnd service top notch.
Stayed 1 night in Mar 2024

10/10 Excellent

jeffrey

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Faculty has a lot to do!
Stayed 1 night in Feb 2024