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Heritance Kandalama

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A modern hotel with a pool, lounge chairs, and a mountain backdrop. - Heritance Kandalama (Kandalama)
A modern hotel room with a large bed, a sofa, and a dining area. The room has large windows offering a view of the sunset over the water. - Heritance Kandalama (Kandalama)
A large, oval-shaped hot tub with a view of a body of water and trees through a large window. - Heritance Kandalama (Kandalama)
A room with a wooden desk, chair, and sofa, a small table, and a view through large windows. - Heritance Kandalama (Kandalama)
A modern multi-story building with large windows, a rooftop terrace, and a dining area with outdoor seating. - Heritance Kandalama (Kandalama)
Luxury
5.0 star property
9.0

Wonderful

Luxury family-friendly hotel by the lake

You can look forward to an airport shuttle, a terrace, and a coffee shop/cafe at Heritance Kandalama. Indulge in aromatherapy, a massage, and a facial at Coco Spa, the onsite spa. Be sure to enjoy a meal at the 4 on-site restaurants, including breakfast, lunch, dinner, and light fare. Enjoy the gym, as well as activities like ecotours. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite

A modern bedroom with a four-poster bed, a wooden desk, a sofa, and a balcony with a table.

Royal Suite

  • Sleeps 6
  • 1 King Bed

View all photos for Luxury Suite

A modern bedroom with a four-poster bed, a large window with curtains, and a view of the sunset over the sea.

Luxury Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a TV, and a balcony with a table and chairs.

Superior Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

A hotel room with a large bed, two bedside tables, a wooden door, and a dark-colored headboard with vertical stripes.

Superior Twin Room

  • Sleeps 4
  • 1 Twin Bed

View all photos for Luxury Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed

A hotel room with a large bed, wooden wardrobe, desk, chair, and a framed picture on the wall.

Panoramic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

A table with food and drinks, overlooking a body of water and greenery.

Deluxe Twin Room

  • Sleeps 4
  • 1 Twin Bed

View all photos for Luxury Twin Room (Panoramic)

A modern hotel room with a large bed, two chairs, a small table, and a balcony with a view of the water.

Luxury Twin Room (Panoramic)

  • Sleeps 3
  • 1 Twin Bed

View all photos for Luxury Twin Room

A room with a wooden desk, chair, and sofa, a small table, and a view through large windows.

Luxury Twin Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Luxury Room, 1 King Bed (Panoramic)

A modern hotel room with a large bed, two chairs, a small table, and a balcony with a view of the water.

Luxury Room, 1 King Bed (Panoramic)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite

A bedroom with a large bed, wooden wardrobe, a TV, and a balcony with a view.

Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A table with food and drinks, overlooking a body of water and greenery.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Twin Room

A hotel room with a large bed, wooden wardrobe, desk, chair, and a balcony with a view.

Panoramic Twin Room

  • Sleeps 4
  • 1 Twin Bed

View all photos for Luxury Twin Room

Premium bedding, minibar, in-room safe, desk

Luxury Twin Room

  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Kandalama, Heritance Kandalama is on a lake. Sigiriya and Sigiriya are local landmarks, and some of the area's attractions include Popham's Arboretum and Habarana Cultural Center. Traveling with kids? Consider International Spice Walk, or check out an event or a game at Rangiri Dambulla International Stadium. Explore all the area has to offer with hiking/biking trails and mountain biking. Visit our Kandalama travel guide
Map
Kandalama Lake front, Kandalama, 21100

What's nearby

  • A temple interior with large Buddha statues, intricate ceiling artwork, and a central stupa.
    Dambulla Cave Temple
    20 min drive - 7.9 miles
  • A large stone structure with inscriptions in multiple languages, including English, at Rangiri Dambulla National Park.
    Rangiri Dambulla International Stadium
    24 min drive - 10.2 miles
  • A prominent rock formation with a river in the valley below.
    Ancient City of Sigiriya
    43 min drive - 18.1 miles
  • Popham's Arboretum
    15 min drive - 5.5 miles
  • Sigiriya
    22 min drive - 9.3 miles

Restaurants

  • The Kitchen Restaurant
    26 min drive
  • Nirwana Restaurant
    26 min drive
  • Ariya Restaurant
    22 min drive
  • Wihara Restaurant
    24 min drive
  • New Sigiri Restaurant
    25 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Kachchan
  • Kachchan Bar
  • Kachchan Lounge
  • Kaludiya Restaurant
  • Kanchana Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Table tennis

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 15 per day

Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 150
  • New Year's Eve (December 31) Gala Dinner per adult: USD 150

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 220 per vehicle
  • Rollaway bed fee: USD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Heritance Kandalama have a pool?

Yes, this property has an outdoor pool.

Is Heritance Kandalama pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Heritance Kandalama?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Heritance Kandalama?

Check-out is at noon.

Does Heritance Kandalama provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 220 per vehicle applies.

Are there all-inclusive benefits at Heritance Kandalama?

Some rate plans available at this property are all-inclusive.

Where is Heritance Kandalama located?

This family-friendly Kandalama hotel is located on a lake, steps from Kandalama Reservoir, and within 6 mi (10 km) of Popham's Arboretum and Dambulla Cave Temple. Dambulla Dedicated Economic Centre and Sri Lanka are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heritance Kandalama Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 467 out of 706 reviews
Rating 8 - Good. 143 out of 706 reviews
Rating 6 - Okay. 51 out of 706 reviews
Rating 4 - Poor. 31 out of 706 reviews
Rating 2 - Terrible. 14 out of 706 reviews

Reviews

Verified review

10/10 Excellent

Neil C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. Architecture, integration with the forest, food and service are all unforgettable!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel! the architecture and design make this a must see hotel and the staff couldn’t be friendlier. We really loved our stay here.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing architecture and views. The grounds are lovely and the food is simply superb.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous location and different hotel
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Janani

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms set in the most gorgeous landscape. So much thought behind each architectural choice with exceptional service and delicious food!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

THUSITHA PRABATH BANDARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable place. Hope to stay again!
Stayed 1 night in May 2025
Verified review

8/10 Good

Shuji

Liked: Cleanliness, staff & service, property conditions & facilities
that was nice stay. the architecture is so stunning and staff is friendly.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

fiham

Liked: Staff & service, amenities, property conditions & facilities
Love the place and location
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Shihana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to have a relaxing quite time
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel right in the middle of nature, breathtaking views and friendly staff
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel, rich history and a great location. Wish the rooms had been updated with furniture that wasn’t so run down.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views. Fantastic experience. Friendly, professional staff.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location. Brilliant service! Wonderful architecture!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very passionate team, extraordinary friendly atmosphere, excellent restaurants, in the centre of Sri Lankas nature with the opportunity to visit many UNESCO world heritage sites. We have been there for 8 nights to enjoy all those experiences. Many thanks to the team, Dr. Andreas Neuss
Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing design of hotel that blends in to the beautiful forest and lake landscape. A truly amazing piece of architecture. The staff, food and facilities are top notch.
Stayed 3 nights in Mar 2025
Verified review

4/10 Poor

Bobby

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritance Kandalama is set in a beautiful location and amazing lake views. Great hotel Interiors and views. Unfortunately besides the panoramic view from our room, the actual room itself was lacklustre to say the least. Bathroom is outdated with no amenities. Room furniture seems like a hodgepodge of items put together. Mattress and pillows had a smell, a few stains and felt old. Called the front desk/operator on a Wednesday night at 10:30pm and no one answered the phone for 25 mins. We had checked in at 930pm and promised they would deliver our extra rollaway bed and it took 1 hour to get it. Buffett dinner and breakfast spread has way too many options just to make it look full but the quality of the food was 3/10. Overall 2/5
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their hospitality is super high, every staff is always caring of you. Very clean, beautiful scenery, sounds of nature. It’s the perfect place for relaxing holidays.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location Food was phenomenal If i have to nitpick, the rooms could use a little upgrade with its fixtures Over all it was worth every penny.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Salomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, and its people 😊
Verified review

10/10 Excellent

Antony

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in great surrounding. Fab infinity pool for Insta worthy pics. The food at the hotel was outstanding and by far the best buffets we had during our trip to Sri Lanka and definitely the best hoppers. The hotel is built into a rock. Some areas felt a little dated in decor and check in was a bit slow but this could be due to the large numbers of people staying at the hotel. The pool boys at the infinity pool were fabulous in helping us take photographs that captured the beauty of the area. The room was lovely and we had a fantastic view of Sigiriya and a jacuzzi with an outside view. Great base for exploring Sigiriya and the Eco elephant safari.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow factor and great service. Had the best swim of the year. Expansive hotel and facilities. The full board option was the right choice for us. Food quality and selection remarkable.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent. Staff amazing. A couple of issues with the food were the only problems. We will stay here again.
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
After all the hype of this property our expectations were not met. There appears to be a lack of attention to detail. Floor of our room was ‘grimy’ and had not been cleaned to the standard expected. Dirty bed linen and insufficient towels or water to cater for the number of booked guests. Breakfast was exceptional as were the breakfast staff. Wait staff in the pool deck were often hard to find. A fair way behind the competition
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Apsara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with breath taking views! The room, staff, and buffet were outstanding. I would recommend power outlets near the bed for best guest experience. Overall it was a memorable and perfect stay for us. Highly recommend this gem for anyone looking for relaxation and luxury!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location

Wonderful location for a hotel. Fabulous views. Very good room. Only concern was the number of large groups staying there who dominated the restaurant.
Stayed 3 nights in Jan 2024