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The Westin Dallas Downtown

4.0 star property
Travelers can enjoy American cuisine at two restaurants and take a refreshing swim in the indoor pool at this upscale downtown Dallas retreat

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Property amenity - The Westin Dallas Downtown (Dallas)
Outdoor banquet area - The Westin Dallas Downtown (Dallas)
Exterior - The Westin Dallas Downtown (Dallas)
Daily buffet breakfast (USD 24.95 per person) - The Westin Dallas Downtown (Dallas)
Meeting facility - The Westin Dallas Downtown (Dallas)
In the heart of downtown Dallas, The Westin Dallas Downtown offers a luxurious retreat. With shopping and dining on site, enjoy American cuisine at one of the two restaurants or unwind with coffee from the coffee shop/cafe. Take a refreshing dip in the indoor pool or explore nearby attractions like Sixth Floor Museum.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(75 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

42-inch LCD TV with digital channels, TV, iPod dock

Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Downtown Dallas, a neighborhood in Dallas, The Westin Dallas Downtown is near a train station. The Sixth Floor Museum at Dealey Plaza and Perot Museum of Nature and Science are cultural highlights, and some of the area's popular attractions include Dallas World Aquarium and Dallas Zoo. Check out an event or a game at American Airlines Center, and consider making time for Dallas Arboretum and Botanical Garden, a top attraction not to be missed. Spend some time exploring the area's activities, including Segway tours. Visit our Dallas travel guide
Map
1201 Main St, Valet Entrance: 1220 Elm St, Dallas, TX, 75202

What's nearby

  • Dallas World Aquarium featuring a garden and forests
    Dallas World Aquarium
    7 min walk - 0.4 miles
  • Sixth Floor Museum offers insight into history in Dallas, Texas
    The Sixth Floor Museum at Dealey Plaza
    8 min walk - 0.5 miles
  • Dallas_KayBaileyHutchisonConventionCenter_500848-5
    Kay Bailey Hutchison Convention Center
    10 min walk - 0.6 miles
  • Dallas
    Reunion Tower
    13 min walk - 0.7 miles
  • American Airlines Center showing signage
    American Airlines Center
    17 min walk - 0.9 miles

Getting around

  • Akard Station
    3 min walk
  • Dallas Union Station
    11 min walk
  • Love Field Airport (DAL)
    20 min drive

Restaurants

  • McDonald's
    4 min walk
  • Chick-fil-A
    2 min walk
  • Little Daisy
    4 min walk
  • Twisted Trompo
    1 min walk
  • Patrick Kennedy's Irish Pub
    1 min walk

About this property

The Westin Dallas Downtown

Upscale hotel near Dallas World Aquarium
Located close to The Sixth Floor Museum at Dealey Plaza and Kay Bailey Hutchison Convention Center, The Westin Dallas Downtown provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. Free WiFi in public areas, with speed of 50+ Mbps, is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, an elevator, and free newspapers
  • Smoke-free premises, luggage storage, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 326 rooms include comforts such as pillow menus and air conditioning, in addition to thoughtful touches like safes and WiFi.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Similar properties

Exterior
Magnolia Hotel Dallas Downtown
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 3,575 reviews
Magnolia Hotel Dallas Downtown
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 38 per night; includes in/out privileges)
  • Covered valet parking on site (USD 60 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: USD 26 for adults and USD 26 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Grill and Vine

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 21 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,320 square feet of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 32 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The valet parking entrance is located at 1200 Elm Street.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250
  • 0.525 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26 for adults and USD 26 for children
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 38 per night (in/out privileges)
  • Covered valet parking fee: USD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Dallas Downtown Hotel
Westin Dallas Downtown
The Westin Dallas Dallas
The Westin Dallas Downtown Hotel
The Westin Dallas Downtown Dallas
The Westin Dallas Downtown Hotel Dallas

Frequently asked questions

Does The Westin Dallas Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 5:00 AM–10:00 PM.

Is The Westin Dallas Downtown pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet. A cleaning fee of USD 50 also applies.

How much is parking?

Self parking is available for USD 38 per night. Valet parking is available for USD 60 per night. Limited spots are available.

What time is check-in at The Westin Dallas Downtown?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Westin Dallas Downtown?

Check-out is at noon. Late check-out is available for a fee.

Where is The Westin Dallas Downtown located?

Located in Downtown Dallas, this hotel is within a 10-minute walk of Dallas World Aquarium, The Sixth Floor Museum at Dealey Plaza, and Kay Bailey Hutchison Convention Center. Reunion Tower and Perot Museum of Nature and Science are also within 15 minutes. Akard Station is only a 3-minute walk and West End Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin Dallas Downtown Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 674 out of 1000 reviews
Rating 8 - Good. 157 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent shower, wonderful staff, and great food!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay! Clean room hotel. Staff was very friendly and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bre'Anna

Liked: Cleanliness, staff & service
Yes I absolutely loved the views and the gym and pool were perfect love the views of the pool and the gym had plenty of options.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sendy

Liked: Cleanliness, amenities, property conditions & facilities
Quick process checking in and great customer service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities
The staff was awesome! Evan at the bar was the best customer service we have had in an any hotel in multiple year! (We travel frequently)
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ebony

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ferdinand

Liked: Cleanliness, amenities, property conditions & facilities
LOVED the pool! Parking took some finding out but otherwise very comfortable stay. My first time staying at a hotel in my own city. I really liked it.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Joseph Henry

Liked: Cleanliness, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ernestina

Overall was a great location, staff was super friendly and helpful, rooms were big enough for my daughter who happens to be in a wheelchair get around smoothly and peacefully
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Chatammia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was great. Ivan was great as well as valet and front desk. Hotel was nice and huge.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, amenities
Clean room, perfect location friendly staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ashley

Liked: Staff & service, amenities, property conditions & facilities
Clean room. Staff were super nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kacy

Liked: Cleanliness, amenities, property conditions & facilities
The room/suite was amazing! Better than we imagined. Check in was easy and convenient. Valet parking for the win!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Janette

Liked: Cleanliness, property conditions & facilities
The staff was especially great! Everything was wonderful!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lidia

Liked: Cleanliness, amenities, property conditions & facilities
great service great room, quick and clean.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, the reading lights in the bed were not working and broken but the stay and everything else was excellent. Room was clean and comfortable. Bar tender was good amenities were readily available
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to symphony and great restaurants.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Excelent hotel beds where perfect and staff super friendly
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
The bell service was phenomenal!! I had to go to work at the crack of dawn at the hospital and they were so amazing!! The room was luxurious and I loved having my own fridge to store my drinks. The view was spectacular. 10/10 even during a winter storm
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and hotel felt very safe
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jaycie

Liked: Cleanliness, staff & service, amenities
Beautiful room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly and helpful staff, answered all questions, fast service when requested, clean rooms and facilities, made us feel very welcome and appreciated! 10/10 experience
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Autumn at the check in desk was very helpful and kind, recognized us and made us feel very welcome! Hotel was very clean as always, great time.
Stayed 1 night in Sep 2025