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The Ritz-Carlton, Dallas

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Terrace/patio - The Ritz-Carlton, Dallas (Dallas)
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Cocktail bar - The Ritz-Carlton, Dallas (Dallas)
Club Suite, 1 Bedroom | Lounge | Cocktail bar - The Ritz-Carlton, Dallas (Dallas)
Luxury
5.0 star property
9.6

Exceptional

Uptown retreat with classic spa

Phenomenal staff provide personalized service, anticipating needs with warmth and professionalism. After exploring nearby attractions, enjoy the outdoor pool or poolside bar. Evenings transform at Fearings restaurant, where exquisite American cuisine completes your luxury experience.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Queen Beds

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Smart TV, video-game console, Netflix, DVD player

Deluxe Suite, 1 Bedroom

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Lounge | Cocktail bar

Luxury Suite, 1 Bedroom

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area | Smart TV, video-game console, Netflix, DVD player

Club Suite, 1 Bedroom

  • City view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Club Lounge Access)

Club Suite, 1 Bedroom (Club Lounge Access) | Living room | Smart TV, video-game console, Netflix, DVD player

Club Suite, 1 Bedroom (Club Lounge Access)

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • City view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Smart TV, video-game console, Netflix, DVD player

Deluxe Suite, 1 Bedroom

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Uptown, a neighborhood in Dallas, The Ritz-Carlton, Dallas is near a metro station. Dallas Market Center and Galleria Dallas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Fair Park. Check out an event or a game at American Airlines Center, and consider making time for Dallas World Aquarium, a top attraction not to be missed. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Dallas travel guide
Map
2121 McKinney Ave, Dallas, TX, 75201

What's nearby

  • McKinney Avenue
    McKinney Avenue
    2 min walk - 0.1 miles
  • Katy Trail
    Katy Trail
    7 min walk - 0.4 miles
  • American Airlines Center
    American Airlines Center
    8 min walk - 0.5 miles
  • Perot Museum of Nature and Science
    Perot Museum of Nature and Science
    8 min walk - 0.5 miles
  • Skyline of Dallas
    House of Blues Dallas
    12 min walk - 0.7 miles

Getting around

  • McKinney & Pearl Stop
    2 min walk
  • Dallas Union Station
    10 min drive
  • Love Field Airport (DAL)
    16 min drive

Restaurants

  • Cava
    5 min walk
  • Haywire
    5 min walk
  • Starbucks
    4 min walk
  • Happiest Hour
    5 min walk
  • Shake Shack
    2 min walk

About this property

The Ritz-Carlton, Dallas

Luxury hotel near American Airlines Center
Located close to Dallas World Aquarium, The Ritz-Carlton, Dallas provides a poolside bar, a free daily manager's reception, and a terrace. Treat yourself to a hot stone massage, aromatherapy, or a body scrub at The Spa at the Ritz-Carlton Dallas, the onsite spa. The on-site American cuisine fine-dining restaurant, Fearings, offers breakfast, brunch, lunch, and dinner. In addition to shopping on site and a coffee shop/cafe, guests can connect to in-room WiFi (surcharge).
Other perks at this hotel include:
  • An outdoor pool
  • Limo/town car service, cooked-to-order breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and a 24-hour front desk
  • Free newspapers, an elevator, and meeting rooms
Room features
All 218 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and deep soaking tubs
  • Smart TVs with Netflix, premium channels, and DVD players
  • Separate sitting areas, free infant beds, and video-game consoles

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: WiFi (USD 14.95 per day)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 70 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 6 to 41 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Fearings
  • The Rattlesnake Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Conference center (24,067 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Netflix
  • Pay movies
  • Smart TV with premium channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 46.92 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6 to 41 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 70 per night
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets are accepted at the discretion of the management.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Ritz-Carlton, Dallas have a pool?

Yes, this property has an outdoor pool.

Is The Ritz-Carlton, Dallas pet-friendly?

Yes, this property allows pets with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 200 per stay and a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 70 per night.

What time is check-in at The Ritz-Carlton, Dallas?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Dallas?

Check-out is at noon.

Where is The Ritz-Carlton, Dallas located?

Located in Uptown, this luxury hotel is within a 15-minute walk of McKinney Avenue and American Airlines Center. Kay Bailey Hutchison Convention Center and Dallas Market Center are also within 3 mi (5 km). McKinney & Pearl Stop is only a 2-minute walk and McKinney & Olive Stop is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Ritz-Carlton, Dallas Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 284 out of 339 reviews
Rating 8 - Good. 32 out of 339 reviews
Rating 6 - Okay. 11 out of 339 reviews
Rating 4 - Poor. 8 out of 339 reviews
Rating 2 - Terrible. 4 out of 339 reviews

Reviews

Verified

10/10 Excellent

Nahed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and the restaurant food is awesome
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is phenomenal, always there to help make your stay comfortable.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and the rooms were outstanding!
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Neisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the ambience, friendly and professional staff
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodations and excellent customer service, top notch.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Patricia

Beautiful hotel, but the staff is so wonderful
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
classic Ritz rooms nicely appointed great spa and good food
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean rooms and great attention

Clean rooms
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great clean room. Comfy bed
Stayed 1 night in Jul 2024
Verified

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have and will repeat the stay. Price is good for the experience.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from the check in to check out process, the staff and ease of services are outstanding. The room was very neat and comfortable. Fearing’s restaurant was amazing.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

paige

Liked: Cleanliness, amenities, property conditions & facilities
The staff was Amazing!! The valet service was the best !
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bedroom but a beautiful memory.

Was a birthday celebration. The hotel made it a wonderful memory for us. Wonderful accommodations and attention to detail. Great service.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vibe here! In classic Ritz-Carlton style, as you walk into the hotel, you can breathe in the aromas which are very unique to each hotel. Then you hear your favorite Rolling Stones song piped in overhead. The staff was so friendly and the food was distinctively prepared. The bar was a nice rest stop after a day of tours. The weather was unsettled so the patio was not open. It looked like a great place to gather with friends!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Shahzad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice properly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Shu Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel overall from head to toe!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Alton

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
I have never met a friendlier staff than at the Ritz Dallas. Wow. Amazing job. We loved our stay the beds were wonderful. Recommend the spa and if you go add the oxygen infusion, you won’t regret it.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Beautiful rooms and professional staff Food excellent
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience the spa has the best skillful and talented staff definitely heading back for another massage.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was amazing
Stayed 1 night in Jun 2024