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Sheraton Dallas Hotel

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Sheraton Dallas Hotel

Bar (on property)
Exterior
Breakfast and dinner served, American cuisine
View from property
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 2 Queen Beds, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
HDTV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
HDTV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
HDTV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
HDTV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Multiple Beds, Non Smoking

View from room

Junior Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
HDTV
Blackout drapes/curtains
Pillowtop bed
  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

View from room

Junior Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
HDTV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | 50-inch plasma TV with cable channels, TV, pay movies

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
HDTV
Sofa bed
Blackout drapes/curtains
Pillowtop bed
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
HDTV
Pillowtop bed
Blackout drapes/curtains
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

50-inch plasma TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
HDTV
Sofa bed
Blackout drapes/curtains
  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

50-inch plasma TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
HDTV
Sofa bed - double
Blackout drapes/curtains
  • 67 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
HDTV
Pillowtop bed
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
HDTV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

View from room

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
HDTV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fairmont Dallas

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 2,129 reviews
Fairmont Dallas

About the neighborhood

Map
400 Olive St, Dallas, TX, 75201

What's nearby

  • Majestic Theater - 3 min walk - 0.2 miles
  • Dallas World Aquarium - 12 min walk - 0.7 miles
  • Kay Bailey Hutchison Convention Center - 13 min walk - 0.7 miles
  • Reunion Tower - 2 min drive - 1.2 miles
  • American Airlines Center - 2 min drive - 1.2 miles

Getting around

  • Federal & Olive Tram Stop - 3 min walk
  • Dallas Union Station - 8 min drive
  • Love Field Airport (DAL) - 17 min drive

Restaurants

  • ‪Majestic Theatre - ‬3 min walk
  • ‪Open Palette - ‬1 min walk
  • ‪True Kitchen + Kocktails - ‬3 min walk
  • ‪One Dallas Center Loun - ‬4 min walk
  • ‪DRAFT Sports Bar - ‬2 min walk

About this property

Sheraton Dallas Hotel

Eco-certified hotel near Dallas World Aquarium
Kay Bailey Hutchison Convention Center and American Airlines Center are located near Sheraton Dallas Hotel, which provides a grocery/convenience store, a terrace, and a coffee shop/cafe. The on-site American cuisine restaurant, Open Palette, offers breakfast and dinner. In-room WiFi (surcharge), with speed of 25+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • A TV in the lobby, a porter/bellhop, and 60 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 1840 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like desk chairs and safes.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and tubs or showers
  • 50-inch HDTVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Mkt. Grab 'n Go
  • Open Palette

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 230,000 square feet of conference space
  • 60 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1959
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 35 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 0.9

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Covered valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Frequently asked questions

Does Sheraton Dallas Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Sheraton Dallas Hotel pet-friendly?

Yes, Sheraton Dallas Hotel allows pets with a maximum weight of up to 35 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Dallas Hotel?

Self parking is available for USD 30.00 per night. Valet parking is available for USD 45.00 per night.

What time is check-in at Sheraton Dallas Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Dallas Hotel?

Check-out is at 11:00 AM.

Where is Sheraton Dallas Hotel located?

Located in Downtown Dallas, this eco-certified hotel is within 1 mi (2 km) of Majestic Theater, Kay Bailey Hutchison Convention Center, and American Airlines Center. Dallas Market Center and Dallas World Aquarium are also within 3 mi (5 km). Federal & Olive Tram Stop and St Paul Station are within a 5-minute walk.

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Sheraton Dallas Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 562 out of 1003 reviews
Rating 8 - Good. 216 out of 1003 reviews
Rating 6 - Okay. 99 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 68 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Great property
Stayed 1 night in Mar 2025

10/10

Front desk was very pleasant and helped with my questions
Stayed 1 night in Mar 2025

10/10

Very clean and well staffed. Great restaurants and nightlife.
Stayed 3 nights in Feb 2025

4/10

Pool closed
Stayed 1 night in Apr 2025

10/10

Staff is super friendly, rooms are very clean
Stayed 1 night in Dec 2024

10/10

Good staff
Stayed 1 night in Jan 2025

10/10

This hotel is very clean and nicely maintained. We greatly enjoyed our stay and would recommend for sure. Great location as well and has available self parking which was a plus for us.
Stayed 4 nights in Nov 2024

8/10

We celebrated my husband's birthday. The hotel and staff were outstanding. The executive suite was beautiful. Would definitely come back again.
Stayed 1 night in Dec 2024

10/10

The experience was great , it’s just when I made it to my room my bed sheets was very dirty. And I have photos, I stayed on the 29th floor
Stayed 1 night in Feb 2025

10/10

Very nice place to stay, loved the rooftop pool, the dining options were great, and our room was very clean. We will definitely stay again!
Stayed 3 nights in Sep 2024

10/10

Pleasant stay in Dallas.
Stayed 1 night in Oct 2024

8/10

Hotel centrally located in downtown Dallas. The food in their Draft House bar and grill is delicious, beds are comfortable and their staff is friendly and helpful.
Stayed 2 nights in Nov 2024

10/10

Anthony, at the front desk, went above and beyond to accommodate us. Stacy, our bellman, searched the floors until he found ice for us. When a hotel staff is helpful on the level these two gentlemen are then the room appeasement follows. Thank You
Stayed 1 night in Feb 2025

8/10

Good place for our convention. Staff was great, services were punctual, and spaces were clean.
Stayed 2 nights in Oct 2024

10/10

It it’s close to lots of places.
Stayed 1 night in Oct 2024

10/10

Great place to stay!
Stayed 1 night in Jul 2023

10/10

Great location in downtown.
Stayed 5 nights in May 2024

6/10

Didn’t like that I bought booking protection and couldn’t use it… something came up and I wanted to cancel but I wasn’t able Too.., was a waste of $150
Stayed 4 nights in Feb 2025

10/10

Hotel property was wonderful and big. You didn't have to go outside for food. The outside area didn't feel safe.
Stayed 2 nights in Oct 2024

10/10

Sheraton was great as always!
Stayed 2 nights in May 2024

10/10

Very nice property, clean and professional staff
Stayed 1 night in Jun 2024

10/10

In general the property is very good, but the problem is that there are a lot of homeless around the hotel.
Stayed 2 nights in Oct 2024

10/10

Excellent
Stayed 2 nights in Oct 2024

10/10

Nice hotel will stay again
Stayed 1 night in Feb 2024

10/10

Fantastic service and location in beautiful Downtown Dallas.
Stayed 1 night in May 2024