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Sheraton Dallas Hotel by the Galleria

Property class: 4

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Photo gallery for Sheraton Dallas Hotel by the Galleria

A modern lobby with a reception desk, seating area, glass railings, and a staircase. - Sheraton Dallas Hotel by the Galleria (Dallas)
A modern hotel lobby with a sectional sofa, armchairs, a coffee table, and a decorative chandelier. - Sheraton Dallas Hotel by the Galleria (Dallas)
A hotel room with a bed, a sofa, a small table, a chair, a TV, and a large window with a city view. - Sheraton Dallas Hotel by the Galleria (Dallas)
An outdoor seating area with a bar, tables, and sofas. - Sheraton Dallas Hotel by the Galleria (Dallas)
A modern hotel room with a sectional sofa, a flat-screen TV, a desk, and a large window offering a city view. - Sheraton Dallas Hotel by the Galleria (Dallas)
A short walk from Galleria Dallas, Sheraton Dallas Hotel by the Galleria provides a garden, dry cleaning/laundry services, and a bar. The on-site restaurant, Water Fire Grille, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a chair, and a view of the city through large windows.

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window offering a view of the city.

Traditional Room, 2 Double Beds

8.8 out of 10
Excellent
(28 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table, and a minibar.

Traditional Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Traditional Room, 2 Double Beds

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a sofa, a small table, a chair, a TV, and a large window with a city view.

Junior Suite, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a sofa, a small table, a chair, a TV, and a large window with a city view.

Junior Suite, 1 King Bed

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, and a view of the city.

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a desk, a chair, and a view of the city.

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Dallas, Sheraton Dallas Hotel by the Galleria is in the business district and near the airport. Galleria Dallas and Dallas Market Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Fair Park. Looking to enjoy an event or a game? See what's going on at American Airlines Center, or consider Toyota Music Factory for a night out. Spend some time exploring the area's activities, including golfing and winery tours. Visit our Dallas travel guide
Map
Dallas, TX

What's nearby

  • A covered walkway with palm trees and a glass ceiling.
    Galleria Dallas
    7 min walk - 0.4 miles
  • A modern building with a red facade and the letters "DMC" on the side.
    Dallas Market Center
    13 min drive - 12.9 miles
  • The American Airlines Center with a large 'GAME ON' banner.
    American Airlines Center
    13 min drive - 13.1 miles
  • A sign for The University of Texas at Dallas with a backdrop of trees and colorful flowers.
    University of Texas at Dallas
    15 min drive - 13.8 miles
  • A modern convention center with a large blue sign and a distinctive architectural design.
    Kay Bailey Hutchison Convention Center
    16 min drive - 14.7 miles

Getting around

  • Knoll Trail Station
    5 min drive
  • Dallas Medical-Market Center Station
    18 min drive
  • Love Field Airport (DAL)
    20 min drive

Restaurants

  • Starbucks
    10 min walk
  • Raising Cane's Chicken Fingers
    17 min walk
  • Mi Cocina
    10 min walk
  • North Italia
    8 min walk
  • Charleys Philly Steaks
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Uncovered self parking on site (USD 16 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Water Fire Grille

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (500 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1979
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 40 lbs per pet)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 per person
  • Uncovered self parking fee: USD 16 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and a deadbolt lock

We should mention

The seasonal pool will be open from March 12 to September 30
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Dallas Hotel by the Galleria have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Sheraton Dallas Hotel by the Galleria pet-friendly?

Yes, Sheraton Dallas Hotel by the Galleria allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 16 per night.

What time is check-in at Sheraton Dallas Hotel by the Galleria?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Dallas Hotel by the Galleria?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Dallas Hotel by the Galleria located?

Situated near the airport, this hotel is 0.4 mi (0.7 km) from Galleria Dallas and 2.6 mi (4.2 km) from Addison Circle Park. Medical City Hospital and Plaza at Preston Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Dallas Hotel by the Galleria Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 692 out of 1014 reviews
Rating 8 - Good. 154 out of 1014 reviews
Rating 6 - Okay. 79 out of 1014 reviews
Rating 4 - Poor. 40 out of 1014 reviews
Rating 2 - Terrible. 49 out of 1014 reviews

Reviews

Verified review

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right by all the activities
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and great staff
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is very good.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. Staff was so kind and the pool was super relaxing. My husband and I really enjoyed our weekend stay. Plan on making future stays for sure.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant! The hotel is very nice and staff was very friendly and helpful. The facility was super clean.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening employee at the check in desk and the morning employee both were extremely helpful and very courteous ,wonderful stay
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch services from beginning to end. No complaints at all.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms nice bathroom and comfortable bed and pillows!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Primo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and restaurants and stores everywhere
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

solanlli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Every employee extremely friendly. Clean, comfortable room. Great breakfast buffet. Would stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, rooms were nice and parking was safe.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and staff was friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice room with a very comfortable bed. I used the fitness center and was pleased with the variety of equipment.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. Te staff was very nice esp the ppl workin in the dinning area!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar is a plus and the staff is amazing.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

zenallah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was phenomenal service was amazing especially at the bar loved the cleanliness of my room
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities
Very clean rooms and friendly staff! Would definitely stay here again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was awesome. Staff very friendly. Safe location. Parking was easy to obtain. The beds were comfortable. The bathroom had all the necessary conveniences for shower and sink. Would love to stay here in the future. Thank you!
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Kathryn

Liked: Staff & service
Disliked: Amenities
Older property, elevator kept getting stuck; the bed was a little itchy on the first night but the staff was very nice. I would not stay in this property again though.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Excellent service from the staff, they were very helpful! Our first room had a distinct smell, probably from the hotel being older. We asked for a room change and they accommodated us rather quickly to a new room. If they do some upgrades to the rooms, we will definitely go back!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Marianne

Clean, beautiful, spacious rooms. Friendly staff and convenient location. Great stay!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice however the only issues we experienced were loose outlets and struggling to keep the bathroom door closed. Overall it was a decent experience.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was so comfortable and the ac was cold just the way we like it 10/10 recommend
Stayed 1 night in Mar 2026