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Quality Inn West Plano - Dallas

2.5 star property
Travelers fuel up with a complimentary continental breakfast, connect via high-speed internet, and experience attentive service from the helpful staff

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Photo gallery for Quality Inn West Plano - Dallas

Lobby - Quality Inn West Plano - Dallas (Plano)
Lobby - Quality Inn West Plano - Dallas (Plano)
Free daily full breakfast - Quality Inn West Plano - Dallas (Plano)
Room, 2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets - Quality Inn West Plano - Dallas (Plano)
Lobby - Quality Inn West Plano - Dallas (Plano)
Quality Inn West Plano - Dallas, in the heart of West Plano, offers a refreshing retreat. Guests enjoy continental breakfast and in-room WiFi. The helpful staff consistently earns praise from previous visitors for enhancing the overall stay experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for 2 Queen Beds, Nonsmoking

In-room safe, iron/ironing board, free WiFi, bed sheets

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

In-room safe, iron/ironing board, free WiFi, bed sheets

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(67 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Accessible

In-room safe, iron/ironing board, free WiFi, bed sheets

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Plano, Quality Inn West Plano - Dallas is in the city center. Travelers who have shopping on the agenda can visit Galleria Dallas and Stonebriar Centre Mall. Looking to enjoy an event or a game while in town? See what's happening at Ford Center or Plano Sports Authority. Visit our Plano travel guide
Map
5021 W Plano Pkwy, Plano, TX, 75093

What's nearby

  • Sunny view of the sign of The University of Texas at Dallas
    University of Texas at Dallas
    6 min drive - 4.2 miles
  • Dallas_GalleriaDallas_500861-1
    Galleria Dallas
    9 min drive - 10.1 miles
  • Dallas_GaylordTexanConventionCenter_553248633955817001-5
    Gaylord Texan Convention Center
    19 min drive - 22.0 miles
  • American Airlines Center
    American Airlines Center
    21 min drive - 22.5 miles
  • St. Andrew Methodist Church
    2 min drive - 1.9 miles

Getting around

  • UT Dallas Station
    7 min drive
  • Dallas Medical-Market Center Station
    21 min drive
  • Love Field Airport (DAL)
    30 min drive

Restaurants

  • Chick-fil-A
    20 min walk
  • Jollibee
    9 min walk
  • Dutch Bros Coffee
    15 min walk
  • Starbucks
    11 min walk
  • Taco Bell
    7 min walk

About this property

Quality Inn West Plano - Dallas

Hotel near University of Texas at Dallas
At Quality Inn West Plano - Dallas, you can look forward to free full breakfast, laundry facilities, and a gym. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • Free self parking
  • An elevator, a front-desk safe, and free newspapers
  • A TV in the lobby, a 24-hour front desk, and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 60 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Frequently asked questions

Is Quality Inn West Plano - Dallas pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn West Plano - Dallas?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 35.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Quality Inn West Plano - Dallas?

Check-out is at 11 AM. Late check-out is available for USD 20.00 (subject to availability).

Where is Quality Inn West Plano - Dallas located?

Located in the heart of Plano, this hotel is 0.4 mi (0.6 km) from Baylor Scott & White The Heart Hospital and within 3 mi (5 km) of NorthBark Dog Park and Shops at Willow Bend. Adventure Landing and Crayola Experience are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn West Plano - Dallas Reviews

8.2

Very Good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 394 out of 856 reviews
Rating 8 - Good. 244 out of 856 reviews
Rating 6 - Okay. 111 out of 856 reviews
Rating 4 - Poor. 51 out of 856 reviews
Rating 2 - Terrible. 56 out of 856 reviews

Reviews

Verified

10/10 Excellent

Olanrewaju Oluwaseun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was warm, nice and friendly. nick was very courteous and helpful. The hotel is clean and well maintained and all the amenities worked The only thing I wasn't particularly thrilled for was the TV remote not having functions to switch TV input.
Stayed 1 night in May 2026
Verified

8/10 Good

Mimieux

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was relatively clean, much cleaner than the Comfort Inn in the same area. The computer & printer were broken but the front desk staff will help you print out necessary documents if you email to them. Breakfast was basic and same daily: cereal & milk, Quaker Oats, toast, scrambled eggs, sausage, yoghurt, apples, bananas. Room service is every 2-3 days. The location is close to many shops and services.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of the best that I have recently stayed at when one considers value. For the price, more than a good deal. It is an older facility that could use some upgrades in certain areas. But, overall, a great bang for the buck facility. Staff was always ready to help.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Anyela Patricia

Not what I expected . Would not stay again . Tue bed was comfortable though.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and breakfast setup. Front desk service was very helpful. Peaceful stay
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Extremely friendly and accommodating staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay, Paddy at the front desk was super nice and got checked in and out quick and easy. Definitely would stay again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Chung

Liked: Cleanliness, staff & service, amenities
Staffs are nice, and matresses in the rooms are not cheap ones but comfortable
Stayed 1 night in Oct 2025
Verified

8/10 Good

Myrna

Liked: Cleanliness, amenities, property conditions & facilities
Manager was friendly and responsive.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shawnda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The room was nice and clean and shower was really nice and hot.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Gregg

Musty smell in room . Fair breakfast. Comfortable bed
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Martha

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms were adequate. The beds were comfortable, and the bathroom is clean. However, the hotel itself looks worn and is in need of refurbishing. The breakfast was lacking, not even serving orange juice.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Louise R Motschenbacher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Denton Quality Inn

Business trip. Convenient. Shopping great.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Muhammad Ali

Liked: Cleanliness, staff & service, amenities
I stayed the second time there and it was great. Clean rooms, good amenities and quiet area.
Stayed 1 night in May 2025
Verified

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a quiet stay room was clean and service good
Stayed 1 night in May 2025
Verified

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at my arrival and departure was very polite and helpful
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Muhammad Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great property to stay at. Nice staff and good facilities with reasonable rates. Would definitely recommend.
Stayed 3 nights in May 2025
Verified

8/10 Good

Willie

Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Julie

Liked: Cleanliness, room comfort
Disliked: Staff & service
Won’t stay here again. Breakfast did not look appetizing and was very limited. Bed was decent and room was clean. Sink top was busted and tub needed some repair. The staff was harassing of my husband who was traveling with his service animal. He was requested twice to provide proof of his animals status. If traveling with a service animal, be aware and choose accordingly.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Pauline Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

HIREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant stay with a family.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. Very friendly staff.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building was old However, there was a complementary break first It was clean enough for this price
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

tony a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

great breakfast. comfortable room.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Love the area always have a great stay i do staff is always give great service
Stayed 1 night in Dec 2023