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Quality Inn & Suites Dallas - Cityplace

2.5 star property
Hotel with free breakfast, near Southern Methodist University

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Photo gallery for Quality Inn & Suites Dallas - Cityplace

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Free daily continental breakfast
Room, 2 Double Beds, Non Smoking | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Pool
  • Gym
  • Pet friendly

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed, Smoking (Upgrade)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Smoking (Upgrade)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Map
4150 N Central Expy, Dallas, TX, 75204

What's nearby

  • Southern Methodist University - 3 min drive - 2.1 miles
  • Dallas World Aquarium - 4 min drive - 3.5 miles
  • American Airlines Center - 4 min drive - 3.5 miles
  • Kay Bailey Hutchison Convention Center - 5 min drive - 3.9 miles
  • Dallas Market Center - 5 min drive - 3.0 miles

Getting around

  • Dallas Medical-Market Center Station - 15 min drive
  • McKinney & Blackburn Tram Stop - 15 min walk
  • Love Field Airport (DAL) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪LDU Coffee - ‬6 min walk
  • ‪Jack in the Box - ‬2 min walk
  • ‪Spider Murphy’s Pub - ‬10 min walk
  • ‪DaLat - Late Night Vietnamese Comfort Food - ‬7 min walk

About this property

Quality Inn & Suites Dallas - Cityplace

Hotel near Southern Methodist University
Consider a stay at Quality Inn & Suites Dallas - Cityplace and take advantage of free continental breakfast, a coffee shop/cafe, and laundry facilities. The on-site American cuisine restaurant, Buzz Brew, offers breakfast, lunch, dinner, and light fare. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Multilingual staff, a 24-hour front desk, and tour/ticket assistance
  • A vending machine, smoke-free premises, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 78 rooms boast comforts such as air conditioning, in addition to thoughtful touches like late night room service and free WiFi. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buzz Brew

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash

We should mention

This property does not have elevators
The seasonal pool will be open from March to October

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Frequently asked questions

Does Quality Inn & Suites Dallas - Cityplace have a pool?

Yes, this property has an outdoor pool. The pool will be closed during the winter.

Is Quality Inn & Suites Dallas - Cityplace pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Quality Inn & Suites Dallas - Cityplace?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Dallas - Cityplace?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Quality Inn & Suites Dallas - Cityplace?

Check-out is at 11:00 AM.

Where is Quality Inn & Suites Dallas - Cityplace located?

Located in Old East Dallas, this hotel is steps from Knox-Henderson Shopping District, and within 3 mi (5 km) of American Airlines Center and Dallas Market Center. Southern Methodist University and Dallas World Aquarium are also within 3 mi (5 km). McKinney & Blackburn Tram Stop is 15 minutes by foot and Blackburn Stop is 15 minutes.

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Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

6.8
Rating 10 - Excellent. 263 out of 1005 reviews
Rating 8 - Good. 274 out of 1005 reviews
Rating 6 - Okay. 187 out of 1005 reviews
Rating 4 - Poor. 129 out of 1005 reviews
Rating 2 - Terrible. 152 out of 1005 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
It's close to home and the coffee is good
Stayed 1 night in Apr 2025

10/10 Excellent

Shearal

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
The people are great and very helpful.
Stayed 1 night in Mar 2025

2/10 Terrible

Marvin

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was disgusting, customer service was horrible, convenient location close to public transportation, easy to get around. I would only recommend 1 night to drop your bags off b4 ypur flight and explore the city with very limited time actually spent inside.
Stayed 1 night in May 2025

8/10 Good

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in and out. Near downtown
Stayed 2 nights in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in May 2025

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was sketchy in a sketchy area. The bed sheets had stains, the shower head was rusty, the microwave light blinked all night.....
Stayed 2 nights in Apr 2025

6/10 Okay

Gautier

Liked: Cleanliness
Disliked: Amenities
not the best immediate surroundings
Stayed 1 night in May 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed and will stay there again the next time i am in Dallas
Stayed 1 night in Feb 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is falling apart. The floors were dirty and sticky. The smoke detector went off the first night for a minute. The second night the same smoke detector had the annoying low-battery beep. The property owner took the battery out and put it back in and said "ok - it works." Of course it started back up again after we had fallen asleep.
Stayed 3 nights in May 2025

8/10 Good

Harsha

Liked: Cleanliness
Disliked: Amenities
it was okay, nothing more, nothing less
Stayed 1 night in Feb 2025

8/10 Good

Quanita

Liked: Cleanliness
Disliked: Staff & service
This property is in an area under construction which makes it difficult to access. The staff was not very kind, and they “lost” a package of mine. There was a lot of noise and the property could use and update.
Stayed 1 night in Apr 2025

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Oct 2024

6/10 Okay

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine until around 6 am when the police surround with 4 or 5 swat trucks talking on the bullhorn telling the people in room 215 to come out with their hands up. After they left, I went to get breakfast from the office and it was ok. I didn't understand why I reserved and paid online before my visit, why I still had to give a 100$ deposit.
Stayed 1 night in Apr 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Jan 2025

8/10 Good

Tanekia

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 3 nights in Feb 2025

4/10 Poor

Ivan Godinez

Disliked: Staff & service, amenities, property conditions & facilities
Definitely the overpriced even for the location which is convenient but the quality of the place is not worth. My tv did not work, stains on the bed and the towels.
Stayed 1 night in Mar 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs fixing
Stayed 2 nights in Feb 2025

6/10 Okay

HERBERT

Disliked: Staff & service
Location is convenient to downtown Dallas. Staff made no effort to accommodate needed changes. Customer service was poor.
Stayed 1 night in Feb 2025

2/10 Terrible

Chris

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not cleaned after previous guest. Stained blanket, loose floor boards, noisy guests
Stayed 1 night in Feb 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Affordable Settling

I bedroom was nicely decorated and the bed was comfortable. We enjoyed the free breakfast and parking.
Stayed 2 nights in Oct 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, room comfort

Need to weed out the riff raff

Overall stay was fine except when someone offered my partner to buy drugs, toilet was was a little faulty. Had to open the tank to h lo the toilet full every time we used it. Staff was great and helpful when my key stopped working.
Stayed 4 nights in Feb 2025

8/10 Good

Tanekia

Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

joe poe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, economical, clean
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family trip to the zoo was close proximity from this hotel was easy getting in and out on to main highway the service and cleanes of rooms was superb!
Stayed 2 nights in Jul 2024