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MainStay Suites Addison-Dallas

2.5 star property
Suburban hotel with free breakfast and a 24-hour front desk

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Photo gallery for MainStay Suites Addison-Dallas

Exterior
Free daily on-the-go breakfast
Exterior
Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly) | Premium bedding, desk, laptop workspace, iron/ironing board
Suite, 1 Queen Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly) | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

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7.6 out of 10, Good, 1,228 reviews
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About the neighborhood

Map
15200 Addison Road, Building A, Addison, TX, 75001

What's nearby

  • Addison Circle Park - 5 min walk - 0.3 miles
  • Village on the Parkway - 13 min walk - 0.7 miles
  • Mary Kay Museum - 2 min drive - 1.4 miles
  • Galleria Dallas - 3 min drive - 2.3 miles
  • University of Texas at Dallas - 11 min drive - 6.0 miles

Getting around

  • LBJ - Central Station - 8 min drive
  • Dallas Union Station - 15 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 22 min drive

Restaurants

  • ‪Addison Improv Comedy Theatre and Restaurant - ‬7 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Jason's Deli - ‬10 min walk
  • ‪Chili's Grill & Bar - ‬10 min walk
  • ‪Lupe Tortilla Mexican Restaurant - ‬12 min walk

About this property

MainStay Suites Addison-Dallas

Hotel near Galleria Dallas
Free to-go breakfast, a grocery/convenience store, and a free manager's reception are just a few of the amenities provided at MainStay Suites Addison-Dallas. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • RV/bus/truck parking, a vending machine, and a TV in the lobby
  • Luggage storage, free newspapers, and a banquet hall
Room features
All 70 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 43-inch HDTVs with cable channels
  • Wardrobes/closets, kitchens, and refrigerators

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Hotel Addison Galleria
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
Hotel Hawthorn Suites by Wyndham Addison Galleria Addison
Addison Hawthorn Suites by Wyndham Addison Galleria Hotel
Hotel Hawthorn Suites by Wyndham Addison Galleria
Hawthorn Suites by Wyndham Addison Galleria Addison

Frequently asked questions

Does MainStay Suites Addison-Dallas have a pool?

Yes, this property has an outdoor pool.

Is MainStay Suites Addison-Dallas pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at MainStay Suites Addison-Dallas?

Self parking is free at this property.

What time is check-in at MainStay Suites Addison-Dallas?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at MainStay Suites Addison-Dallas?

Check-out is at 11 AM.

Where is MainStay Suites Addison-Dallas located?

Situated in the business district, this hotel is 0.3 mi (0.5 km) from Addison Circle Park and 2.5 mi (3.9 km) from Galleria Dallas. Village on the Parkway and Quorum Park are also within 1 mi (2 km).

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MainStay Suites Addison-Dallas Reviews

Reviews

6.8
Rating 10 - Excellent. 261 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 150 out of 1001 reviews
Rating 2 - Terrible. 161 out of 1001 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Enidza

Liked: Cleanliness, property conditions & facilities
Its so quiet good for sleeping
Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness
The staff did not pester us
Stayed 6 nights in May 2025

4/10 Poor

Jordain

Disliked: Cleanliness, property conditions & facilities
Super run down
Stayed 1 night in May 2025

4/10 Poor

Amer

Disliked: Cleanliness, staff & service, property conditions & facilities
Not for business travelers. Deteriorating conditions.
Stayed 3 nights in May 2025

2/10 Terrible

Noah

Disliked: Cleanliness, amenities, property conditions & facilities
One of the nastiest hotels I’ve ever stayed in carpets are stained walls are disgusting it stunk I couldn’t even stay the night there
Stayed 2 nights in May 2025

2/10 Terrible

Briana

Disliked: Cleanliness, amenities, property conditions & facilities
Filthy, Smoke Smell Horrible, Smoke Detectors Missing, Unsafe
Stayed 2 nights in May 2025

2/10 Terrible

Becky

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible check in. Slow and inaccurate. Family woke up with bedbugs all over. 100% would not recommend.
Stayed 1 night in May 2025

2/10 Terrible

Camille

Disliked: Cleanliness, amenities, property conditions & facilities
It is sketchy and dirty. Front desk is nice but the rooms, stairs, floors, beds, curtains, furniture, and some of bathrooms are gross. Not ok. Couldn’t stay there the 2nd night.
Stayed 2 nights in May 2025

4/10 Poor

Ricardo

Disliked: Cleanliness, amenities, property conditions & facilities
Left my adidas sandals and they threw them out.
Stayed 3 nights in Apr 2025

2/10 Terrible

Dominique

Disliked: Cleanliness, property conditions & facilities
This property is 0/0. The elevators was out of order. I checked out earlier than my checkout date. The a/c was not working properly. The carpet was stained. The property gave an old smell. The internet/ cable was out for the entire stay. I was informed the cable company was there the first day to fix it which was a lie. Breakfast was suppose to start at 7am. 8am I went to grab breakfast and the area where breakfast was suppose to be served was filled with boxes. I went to the front desk to ask where the breakfast was being served and a basket full of donuts and pastries was pulled out and said this was the breakfast.
Stayed 3 nights in Jun 2025

2/10 Terrible

jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Literally the worst hotel I've been to. Do not stay here! The roaches were so bad, I checked 15 min after checking in! Thank God the Springhill Suites had availability!
Stayed 4 nights in Feb 2025

2/10 Terrible

Kayla

Where do I begin. The elevator was broken, open, on the third floor with no signage. There was furniture in the hallways randomly. My room was missing the smoke detector and there was a hole in the ceiling. The tank lid on the toilet wasn’t even for that toilet. The bathroom door was damaged like someone tried to break into the bathroom. The whole hotel smelled awful. The staff at the front desk was on drugs and didn’t know what she was doing. 0/10 literally. Don’t waste your money 👌
Stayed 1 night in May 2025

2/10 Terrible

Renee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible. This hotel is so dirty & full of bugs. It needs to be condemned. DO NOT STAY HERE...
Stayed 2 nights in Feb 2025

10/10 Excellent

lisha

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice and clean hotel
Stayed 1 night in Mar 2024

8/10 Good

Mike and

Liked: Staff & service, property conditions & facilities, room comfort

3 day stay

fine stay for simple, comfortable non-romantic
Stayed 3 nights in Apr 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was unsafe and we were threatened by another tenant the first night.
Stayed 6 nights in Dec 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price for sure. Staff is for the most part very friendly when you can find them.
Stayed 5 nights in May 2024

2/10 Terrible

Chang

Disliked: Cleanliness, amenities, property conditions & facilities
Check in date, elevator is not working at all and they dont know when to fix. The front desk clerk, Sazzad, give me a third floor room even he knows that elevator is not working. Once I found out the elevator was not working, I complained about 3rd floor room without elevator. Sazzad told me it was inly 3rd floor like nothing wrong with working up stairs with my heavy luggages. I told him i had heart problem, so i couldnt work up to third floor. Then he gave me options for either stay on 3rd floor without elevator or he sent me other place, Quality Suites after he charged me security deposit. He was very rude like yelling to speak and his behavior was nit professional enough to help customer, actually he didnt care about customers. In addition, he never apolozied at all for their elevator problem for inconvenience. This is worst motel that I never had before. I recommended all reviewers to not go this place. You will be registered once you put your step into this place and start see this guy, Sazzad.
Stayed 3 nights in May 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Staff is friendly when you can find them
Stayed 4 nights in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

A comfortable place to stay with main attractions close by. Nice staff and very helpful
Stayed 7 nights in Mar 2024

2/10 Terrible

Jethro

Disliked: Cleanliness, amenities
Not good people don’t stay here.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quietly and close to excitement
Stayed 7 nights in May 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was something out of a horror movie
Stayed 2 nights in Sep 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service

Amazing service very helpful at the front desk
Stayed 8 nights in Jul 2022

8/10 Good

Adrian

Disliked: Amenities
I’ve stayed in worst
Stayed 1 night in Sep 2023