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MainStay Suites Addison-Dallas

2.5 star property
Travelers balance productivity and relaxation at this Addison-Dallas hotel with its outdoor pool, business center, and complimentary morning coffee

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Photo gallery for MainStay Suites Addison-Dallas

Coffee service - MainStay Suites Addison-Dallas (Addison)
Lobby - MainStay Suites Addison-Dallas (Addison)
Lobby - MainStay Suites Addison-Dallas (Addison)
Exterior - MainStay Suites Addison-Dallas (Addison)
Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board - MainStay Suites Addison-Dallas (Addison)
MainStay Suites Addison-Dallas is centrally located, offering a practical home base with thoughtful amenities. Guests enjoy free to-go breakfast, an outdoor pool, and in-room WiFi. The property features a grocery store, laundry services, and elevator access.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly) | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in Addison, MainStay Suites Addison-Dallas is in the business district. Galleria Dallas and Dallas Market Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dallas World Aquarium. Looking to enjoy an event or a game? See what's going on at American Airlines Center or Ford Center. Spend some time exploring the area's activities, including golfing.
Visit our Addison travel guideOpens in a new window
Map
15200 Addison Road, Building A, Addison, TX, 75001

What's nearby

  • Addison Circle Park - 5 min walk - 0.3 miles
  • WaterTower Theater - 7 min walk - 0.4 miles
  • Village on the Parkway - 13 min walk - 0.7 miles
  • Quorum Park - 20 min walk - 1.1 miles
  • Mary Kay Museum - 2 min drive - 1.2 miles

Getting around

  • Addison Station - 5 min walk
  • Dallas Union Station - 15 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 22 min drive

Restaurants

  • ‪Improv Comedy Club - ‬7 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Ida Claire - ‬7 min walk
  • ‪Outback Steakhouse - ‬1 min walk
  • ‪Texas de Brazil - ‬3 min walk

About this property

MainStay Suites Addison-Dallas

Hotel near Galleria Dallas
Free to-go breakfast, a grocery/convenience store, and a free manager's reception are just a few of the amenities provided at MainStay Suites Addison-Dallas. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • RV/bus/truck parking, luggage storage, and an elevator
  • A TV in the lobby, ATM/banking services, and a vending machine
Room features
All 70 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 43-inch HDTVs with cable channels
  • Wardrobes/closets, kitchens, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 344 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Hotel Addison Galleria
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
Hotel Hawthorn Suites by Wyndham Addison Galleria Addison
Addison Hawthorn Suites by Wyndham Addison Galleria Hotel
Hotel Hawthorn Suites by Wyndham Addison Galleria
Hawthorn Suites by Wyndham Addison Galleria Addison

Frequently asked questions

Does MainStay Suites Addison-Dallas have a pool?

Yes, this property has an outdoor pool.

Is MainStay Suites Addison-Dallas pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at MainStay Suites Addison-Dallas?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at MainStay Suites Addison-Dallas?

Check-out is at 11 AM.

Where is MainStay Suites Addison-Dallas located?

Situated in the business district, this hotel is 0.3 mi (0.5 km) from Addison Circle Park and 2.5 mi (3.9 km) from Galleria Dallas. Village on the Parkway and Quorum Park are also within 1 mi (2 km). Addison Station is only a 5-minute walk and Knoll Trail Station is 20 minutes.

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Reviews

MainStay Suites Addison-Dallas Reviews

6.6

6.6

Cleanliness

8.2

Location

7.2

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 261 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 167 out of 1000 reviews
Rating 4 - Poor. 156 out of 1000 reviews
Rating 2 - Terrible. 178 out of 1000 reviews

Reviews

10/10 Excellent

lisha

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice and clean hotel
Stayed 1 night in Mar 2024

8/10 Good

Mike and

Liked: Staff & service, property conditions & facilities, room comfort

3 day stay

fine stay for simple, comfortable non-romantic
Stayed 3 nights in Apr 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price for sure. Staff is for the most part very friendly when you can find them.
Stayed 5 nights in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

A comfortable place to stay with main attractions close by. Nice staff and very helpful
Stayed 7 nights in Mar 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Staff is friendly when you can find them
Stayed 4 nights in May 2024

6/10 Okay

JOSE

Liked: Staff & service, room comfort

It's ok

The suite was spacious and comfortable in general. Some furniture it's old and worn out. The bed was very good and the room quite, I slept well. There are small roaches in the kitchenet and the bathroom, other than that everything else is ok.
Stayed 5 nights in May 2024

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This facility is very unclean and unorganized. Although i cannot complain about the staff, they were very polite and professional.
Stayed 2 nights in Mar 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean tvs
Stayed 1 night in Mar 2024

2/10 Terrible

Karteek

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean at all. Breakfast included at booking but no breakfast in the hotel
Stayed 2 nights in May 2024

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities

Major disappointment

I picked this hotel for its location close to the Addison Kaboom Town fireworks display. That’s about the only thing going for it. The lobby was small but clean, but when we turned the corner down the hall, the problems started to be revealed. The elevator was broken so we had to take the stairs. At first we were assigned to a room on the second floor. When the key card failed, we returned to the front desk to get the card re-coded. That happened twice before we were reassigned to a third floor room. The carpet on the stairs was filthy and torn. The room was relatively clean but in poor condition. The bathroom door stuck on the floor so you couldn’t fully open it. The shower curtain rod was bent so the curtain didn’t meet the wall. The hair dryer switch was broken so you had to plug/unplug it to use it. Towel racks were rusty and flaking. Breakfast area looked clean but no breakfast was set up. I expect a certain level of quality from ANY place in Addison, but this hotel did not meet it and is not worthy of a Hotels.com listing. At least the bed was clean and comfortable.
Stayed 1 night in Jul 2025

6/10 Okay

Adrienne

Liked: Room comfort
Disliked: Cleanliness, staff & service

Interesting stay

the front desk was nice. i was expecting to have breakfast but as you walk in you can see where a restaurant was. chairs were piled on top of tables and not a good look when you walk in. i had to go back to the front desk as my key wasn't working, the lady was a little annoyed as she told me not to put the key next to my phone as it wouldn't work. would've help to have been told this upon check in as i had never had this problem. I informed the front desk that the ironing board was broken, the maintenance guy was standing at the front desk and stated he would bring me one. it was never received. so I had to improvise to iron my clothes. it was a comfortable bed, the room looked more like a small one bedroom apt and that was ok. they need to do a better job at cleaning though. I spent a minute cleaning around the top of the shower wall. the hair dryer didn't look operational so i dared not use it. a bit more care but into the Hotel can make the difference. the Hotel gives the feel of, "we just mainly rent to industrial workers and those needing weekly housing"
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Don't expect much for the cheap price.

We were in town for a wedding and only stayed 1 night. The staff was friendly and the beds and linens were clean. No problems with plumbing or A/C. The price was cheap so I guess I shouldn't have expected too much but there were roaches in one of our rooms and a syringe was found in the kleenex box of the other. We arrived later in the evening and were surprised with a $100 deposit for each room which was more than the price for the 1 night stay and not mentioned anywhere in the booking process. It was returned in 3-5 business days but what would have happened to someone who couldn't do that? No place to go and a non refundable booking? The "free breakfast" was pre packaged honey buns/muffins and coffee that you had to ask for. There was a heavy smell of weed in the elevator and hallway but I blame other guests for that. We didn't do any cooking or use the dishes so I can't speak to that but I wouldn't want to anyway after seeing a few roaches. The staff was informed about the roaches at checkout but I didn't find out about the syringe until we were already heading back home and didn't have a chance to call them within an acceptable time frame. I would probably recommend people stay somewhere else or call ahead to make sure you know what you are getting.
Stayed 1 night in Sep 2024

6/10 Okay

Christina

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Both TVs in the room did not work at all, one of the lamps was broken, and A/C did not work well. Barely blows any air.
Stayed 1 night in Jan 2026

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Overall, a good value. No breakfast or working elevator was definitely a bummer, but tolerable for the price.
Stayed 3 nights in Oct 2025

4/10 Poor

fatima

Disliked: Cleanliness, property conditions & facilities
The standard of the hotel is very poor . Roaches in rooms , rusted old hand dryer, cook top, toaster all deteriorated. It is not for long stay at all smell of cigarette smoke everywhere. Elevator not working. Came back only to sleep could stay there to rest.
Stayed 3 nights in Nov 2025

2/10 Terrible

Daralynn

Disliked: Cleanliness, property conditions & facilities
No Breakfast as stated and there was roaches but the team and the front desk was nice
Stayed 2 nights in Sep 2025

2/10 Terrible

Marshall

Disliked: Cleanliness, amenities, property conditions & facilities
There are roaches the elevator was broken for a disabled person the ac leaked all over the floor the TV did not work and they require another $100 deposit on top of the cost of the room the breakfast they said that is available was a few honey buns and a package of muffins
Mold on the batgtub
Mold in the bathroom
Stayed 1 night in Nov 2025

2/10 Terrible

Owen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
RUN.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great experience loved the suite
Stayed 1 night in Jun 2025

8/10 Good

Shantha

Good price.
Stayed 1 night in Jun 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator has never worked in the 4 years I've stayed here
Stayed 1 night in Oct 2025

4/10 Poor

Jay

Disliked: Cleanliness, property conditions & facilities
No breakfast. Room was a smoking room and smelled horrible. I really would like a refund. No other rooms available. I will not go back there.
Stayed 1 night in Oct 2025

4/10 Poor

Aime

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
“Breakfast included” was a packaged honeybun and old coffee. There was mold in the ceiling, old broken tv stacked on new tv in the sitting room, stained bedding. Though inexpensive, we still over paid.
Stayed 2 nights in Sep 2025

2/10 Terrible

Towsif

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was good on this property. Parking lot felt super unsafe. Roaches everywhere. Carpet full of stains. The door latch was taken out. I had to put a chair against the door.
Stayed 1 night in Oct 2025

10/10 Excellent

Enidza

Liked: Cleanliness, property conditions & facilities
Its so quiet good for sleeping
Stayed 1 night in Apr 2025