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SureStay Plus Hotel by Best Western Plano

2.5 star property
Suburban hotel with free breakfast and a 24-hour fitness center

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Photo gallery for SureStay Plus Hotel by Best Western Plano

Lobby
Meeting facility
Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout drapes, iron/ironing board
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Map
640 E Park Blvd, Plano, TX, 75074

What's nearby

  • CityLine - 3 min drive - 2.8 miles
  • Plano Convention Center - 4 min drive - 3.5 miles
  • Eisemann Center for the Performing Arts - 4 min drive - 3.9 miles
  • University of Texas at Dallas - 7 min drive - 6.4 miles
  • Baylor Scott & White The Heart Hospital - 9 min drive - 5.7 miles

Getting around

  • Parker Road Station - 11 min walk
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 30 min drive

Restaurants

  • ‪In-N-Out Burger - ‬13 min walk
  • ‪King Buffet - ‬4 min walk
  • ‪Whataburger - ‬12 min walk
  • ‪Poor Richard's Cafe - ‬13 min walk
  • ‪Denny's - ‬6 min walk

About this property

SureStay Plus Hotel by Best Western Plano

Hotel near University of Texas at Dallas
You can look forward to free self-serve breakfast, a coffee shop/cafe, and laundry facilities at SureStay Plus Hotel by Best Western Plano. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sun loungers
  • Free self parking
  • RV/bus/truck parking, an outdoor pool, and free newspapers
  • A vending machine, an elevator, and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 84 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Heating and fans
  • Bathrooms with deep soaking tubs and free toiletries
  • 43-inch LED TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

Chinese (Mandarin), English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 581 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Park Suites
Best Western Park Suites Hotel
Best Western Park Suites Hotel Plano
Best Western Park Suites Plano
Hotel Best Western Park
Magnuson Hotel Park Suites Plano
Magnuson Hotel Park Suites
Magnuson Park Suites Plano
Magnuson Park Suites
Magnuson Hotel Park Suites
Surestay Plus By Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel
SureStay Plus Hotel by Best Western Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel Plano

Frequently asked questions

Does SureStay Plus Hotel by Best Western Plano have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–11:00 PM.

Is SureStay Plus Hotel by Best Western Plano pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Plano?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Plano?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Plano?

Check-out is at 11:00 AM.

Where is SureStay Plus Hotel by Best Western Plano located?

Situated in the historical district, this hotel is within 1 mi (2 km) of Interurban Railway Museum and ArtCentre of Plano. Collin Creek Mall and The Main Event are also within 2 mi (3 km). Parker Road Station is 11 minutes by foot and Downtown Plano Station is 18 minutes.

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SureStay Plus Hotel by Best Western Plano Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 428 out of 1003 reviews
Rating 8 - Good. 267 out of 1003 reviews
Rating 6 - Okay. 127 out of 1003 reviews
Rating 4 - Poor. 86 out of 1003 reviews
Rating 2 - Terrible. 95 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay while in Plano.
Stayed 4 nights in Feb 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant experience with our stay. Met all of our expectations
Stayed 1 night in Apr 2025

8/10 Good

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and rooms were comfortable. Not very easy access to main highway.
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Good affordable price. Good staff. Rooms in good, clean, and comfortable conditions. One thing I didn't like was the smell of cigarettes in the hallway (some people don't respect the law) but you're good, once you enter your room.
Stayed 2 nights in May 2025

2/10 Terrible

Helen

Disliked: Cleanliness, amenities, property conditions & facilities
This place is a scam to take your money. I booked a 3 night stay through Expedia. When I got to the hotel after driving 14 hours and pulled into the parking lot the place looked sketchy. My husband and I got out and
Stayed 3 nights in May 2025

10/10 Excellent

Cathye

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Feb 2025

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Feb 2025

8/10 Good

Craig

Liked: Cleanliness
The breakfast and breakfast staff were excellent. The front desk staff were just okay and not overly friendly. Property condition was fair - diors and hallway walls had sciffs and bathtub had stain.
Stayed 2 nights in Apr 2025

2/10 Terrible

Loleda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked two rooms to accommodate our family.This place had bugs ( roaches)crawling on walls in one room and dead bug on the sheets in another. Smelled bad and people hanging outside the hotel .
Stayed 3 nights in Apr 2025

4/10 Poor

April

Liked: Cleanliness
Disliked: Amenities
I asked for a towel and they kept saying they didn’t have any.
Stayed 2 nights in May 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Love the front desk staff and very family friendly
Stayed 5 nights in Oct 2024

10/10 Excellent

Caden

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and relaxing comfortable beds
Stayed 2 nights in Dec 2024

4/10 Poor

Muhammad

Disliked: Cleanliness, property conditions & facilities
Not a good place for family. Huge cockroach size bugs in the room. Hallway smells like weed as someone is definitely smoking in the room daily.
Stayed 4 nights in Mar 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 4 nights in May 2024

2/10 Terrible

Shenoda

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was very dirty and the key did not work for the first 3 hours
Stayed 2 nights in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good experience. The hotel was good for the money’s worth
Stayed 4 nights in Oct 2024

10/10 Excellent

TaShawna

Liked: Staff & service, amenities, property conditions & facilities
Very nice staff and breakfast is great
Stayed 1 night in Jan 2024

2/10 Terrible

Michael

Disliked: Staff & service, amenities, property conditions & facilities
AC DIDN'T WORK TOILET WAS STOPPED WHOLE STAY
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mostly good

Friendly staff. Not a fan of them starting to serve alcohol... less family friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and would stay again.
Stayed 1 night in Jun 2024

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities, room comfort

No tell motel.

This place needs updates, the room was dirty, the bathroom door wouldn't shut. People fighting in the parking lot. At 3am people in the all talking and yelling. Would never come back again.
Stayed 1 night in Feb 2025

8/10 Good

Kimberly

Area seems sketchy
Stayed 1 night in Dec 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff.
Stayed 3 nights in Feb 2024