Verified review
2/10 Terrible
Amanda
Oct 15, 2026
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was absolutely awful and had water damage around the whole floor in the bathroom and part of the room I also had to kill a few bugs, but was just too tired to move all my stuff so I just tried to go to sleep. The next morning at breakfast I was so confused that all of the staff was there with a bunch of children speaking Spanish. The ladies in uniform who did not speak English, who are responsible for taking care of breakfast, was instead walking their children around and making sure they had the food they wanted. I was frustrated as there was barely any room to walk and they were almost all out of hot food so I started making a waffle. As I was filling the hot iron with batter a waitresses and/or her daughter, I’m not sure which, bumped into me and hit my hand into the hot iron burning my finger and putting waffle batter all over my clothes. It hurt very bad and I was in shock. I just stood there as the employee started cleaning the counter. I walked into the lobby bathroom to clean my shirt and put my burn underwater. I immediately went to the front desk to speak with the manager who had seen all this happen and explained to him that it was a bad burn and I needed something to put on it and he didn’t even say sorry or apologize. he just said I can give you a little lotion…
A bit later, I went back to check out and I said I hope you realize a small apology for burning my hand so badly would’ve went a long way and his response was… Are you checking out? Awful

Amanda
Stayed 1 night in Oct 2026


























