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Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

2.5 star property
Hotel in Dallas with free breakfast and a 24-hour fitness center

Choose dates to view prices

Holiday Inn Express Hotel & Suites DALLAS WEST in downtown Dallas offers relaxation and convenience. Enjoy the indoor pool, spa tub, and 24-hour gym. The hotel provides high-speed WiFi, dry cleaning/laundry services, and attentive staff for a seamless stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 6
  • 2 Queen Beds

Room (Specialty)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
4321 Communications Dr, Dallas, TX, 75211

What's nearby

  • Reunion Tower - 5 min drive - 6.7 miles
  • Kay Bailey Hutchison Convention Center - 6 min drive - 7.1 miles
  • American Airlines Center - 7 min drive - 7.8 miles
  • Dallas Zoo - 7 min drive - 9.2 miles
  • Dallas Market Center - 8 min drive - 9.4 miles

Getting around

  • Beckley Stop - 7 min drive
  • Dallas Union Station - 13 min drive
  • Love Field Airport (DAL) - 26 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Whataburger - ‬2 min walk
  • ‪Ojos Locos - ‬12 min walk
  • ‪Taco Cabana - ‬6 min walk

About this property

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Hotel near Kay Bailey Hutchison Convention Center
Consider a stay at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG and take advantage of a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • A 24-hour front desk, luggage storage, and free newspapers
  • A gift shop, a front-desk safe, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 89 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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Exterior
Fairfield Inn & Suites Dallas West/i-30
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 802 reviews
Fairfield Inn & Suites Dallas West/i-30

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express DALLAS WEST
Holiday Inn Express Hotel DALLAS WEST
Holiday Inn Express Hotel And Suites Dallas West
Holiday Inn Express Hotel Suites DALLAS WEST
Inn Express DALLAS WEST

Frequently asked questions

Does Holiday Inn Express Hotel & Suites DALLAS WEST by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express Hotel & Suites DALLAS WEST by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Hotel & Suites DALLAS WEST by IHG located?

Located in Oak Cliff, this hotel is within 6 mi (10 km) of Kessler Theater, Trinity River, and Reunion Tower. Dallas County Courthouse and The Sixth Floor Museum at Dealey Plaza are also within 6 mi (10 km).

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Holiday Inn Express Hotel & Suites DALLAS WEST by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 888 reviews
Rating 8 - Good. 273 out of 888 reviews
Rating 6 - Okay. 85 out of 888 reviews
Rating 4 - Poor. 36 out of 888 reviews
Rating 2 - Terrible. 39 out of 888 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to food, shopping and entertainment.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Sep 2025

10/10 Excellent

alesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay! i stayed a few times throughout the week due to my ac quitting on me in the hot summer, staff was always friendly and the rooms spotless. close to lots of food options, very easy parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ckean facilities, friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Stayed 1 night in Feb 2025

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bathroom was s little worn out but, and breakfast was a little bleak but over all great service comfy bed and great price
Stayed 3 nights in May 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and stores
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property in a convenient area.
Stayed 1 night in Jan 2025

4/10 Poor

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
People were great. Place was clean. Bed was like sleeping on concrete. If it wasn’t for the bed I would have given this 5 stars.
Stayed 2 nights in Mar 2025

10/10 Excellent

Monica Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excelente service
Stayed 3 nights in Oct 2024

10/10 Excellent

Mikel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and a great breakfast
Stayed 1 night in Feb 2023

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place very clean
Stayed 1 night in Nov 2023

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great people
Stayed 3 nights in Sep 2022

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Great stay, just wish the hot tub was working. Maybe it will be fixed next time I stay.
Stayed 3 nights in Oct 2024

4/10 Poor

Brittany

Disliked: Cleanliness, staff & service, amenities
I don’t usually do reviews but my room was pretty gross. Not only were there tons of nasty looking stains all over the carpet, but the floors in general were simply dirty. The bathroom was pretty gross as well. The shower Curtain was stained, the caulking in the tub looked like it was done by a child, nearly everything in the bathroom was peeling, it was simply gross. The staff was unprofessional. The female manager who was often at the desk seemed to have a bad attitude. I went to purchase some drinks from the shop and stood waiting while she had a long conversation with someone from housekeeping.. it was in Spanish but they were giggling, and when I approached the desk she held up her finger for me to wait (which is fine), but continued to have her long conversation with housekeeping. When she was done, she turned to me and seemed annoyed and said “yes?” It just seemed really unprofessional. The pros: the lobby was clean, the bed was comfy
Stayed 3 nights in Aug 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the event we were attending.
Stayed 3 nights in Nov 2023

8/10 Good

jennifer

Liked: Staff & service, property conditions & facilities, room comfort
Only negative is that they didn’t have enough luggage carts. There were only 2 when we checked in and none available when we checked out.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2024

10/10 Excellent

Michayla

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay! Only complaint is the breakfast wasn’t as good as it normally is at other locations. Other than that it was perfect!
Stayed 3 nights in Jun 2023

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Breakfast was lacking

Two separate mornings, breakfast was limited. No pancakes, cinnamon rolls, or hot chocolate. I was tood morning 1 these would be there later that day on their food delivery, but morning 2 still did not have the full breakfast.
Stayed 2 nights in Dec 2024

8/10 Good

Rick

Liked: Staff & service, amenities
Nice clean hotel. Room was very spacious . Walls a little thin. Can hear people talking in room beside
Stayed 1 night in Feb 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed three nights to attend a Cowboys game. The property was clean easy to get to, right off I30. It was quiet. Plenty of food choices nearby and a Walmart across the main road. A good mid way point between Arlington, Dallas and Fort Worth. Plenty of hot water, a little kitchenette,with coffee maker, microwave, refrigerator, sink. Bed was comfortable.
Stayed 3 nights in Nov 2023

4/10 Poor

Tina

Disliked: Staff & service, amenities
Hot tub was closed and out of order and it’s is the only reason I booked this hotel
Stayed 1 night in Oct 2023

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