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Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

2.5 star property
Travelers can recharge in the indoor pool or refuel with breakfast before heading out to explore the vibrant streets of Dallas

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Photo gallery for Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Exterior - Holiday Inn Express Hotel & Suites DALLAS WEST by IHG (Dallas)
Suite, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board - Holiday Inn Express Hotel & Suites DALLAS WEST by IHG (Dallas)
Exterior - Holiday Inn Express Hotel & Suites DALLAS WEST by IHG (Dallas)
Exterior - Holiday Inn Express Hotel & Suites DALLAS WEST by IHG (Dallas)
Free daily buffet breakfast - Holiday Inn Express Hotel & Suites DALLAS WEST by IHG (Dallas)
Holiday Inn Express Hotel & Suites DALLAS WEST in downtown Dallas offers relaxation and convenience. Enjoy the indoor pool, spa tub, and 24-hour gym. The hotel provides high-speed WiFi, dry cleaning/laundry services, and attentive staff for a seamless stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Room (Specialty)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Oak Cliff, a neighborhood in Dallas, is home to Holiday Inn Express Hotel & Suites DALLAS WEST by IHG. Galleria Dallas and Dallas Market Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Six Flags Over Texas and Dallas World Aquarium. Looking to enjoy an event or a game? See what's going on at American Airlines Center or AT&T Stadium. Visit our Dallas travel guide
Map
4321 Communications Dr, Dallas, TX, 75211

What's nearby

  • #river Simple but nice!
    Trinity River
    5 min drive - 6.0 miles
  • Dallas
    Reunion Tower
    5 min drive - 6.7 miles
  • Sixth Floor Museum offers insight into history in Dallas, Texas
    The Sixth Floor Museum at Dealey Plaza
    6 min drive - 6.9 miles
  • Western Heights Cemetery
    4 min drive - 3.9 miles
  • Stevens Park Golf Course
    4 min drive - 4.4 miles

Getting around

  • Beckley Stop
    7 min drive
  • Dallas Union Station
    13 min drive
  • Love Field Airport (DAL)
    27 min drive

Restaurants

  • QuikTrip
    3 min drive
  • Chick-fil-A
    5 min walk
  • Whataburger
    2 min walk
  • Starbucks
    5 min walk
  • Taco Cabana
    6 min walk

About this property

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Hotel near Kay Bailey Hutchison Convention Center
Consider a stay at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG and take advantage of a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Luggage storage, smoke-free premises, and a gift shop
  • Free newspapers, a 24-hour front desk, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 89 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express DALLAS WEST
Holiday Inn Express Hotel DALLAS WEST
Holiday Inn Express Hotel And Suites Dallas West
Holiday Inn Express Hotel Suites DALLAS WEST
Inn Express DALLAS WEST

Frequently asked questions

Does Holiday Inn Express Hotel & Suites DALLAS WEST by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express Hotel & Suites DALLAS WEST by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Hotel & Suites DALLAS WEST by IHG located?

Located in Oak Cliff, this hotel is within 6 mi (10 km) of Kessler Theater, Trinity River, and Reunion Tower. Dallas County Courthouse and The Sixth Floor Museum at Dealey Plaza are also within 6 mi (10 km).

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Reviews

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 481 out of 927 reviews
Rating 8 - Good. 280 out of 927 reviews
Rating 6 - Okay. 88 out of 927 reviews
Rating 4 - Poor. 38 out of 927 reviews
Rating 2 - Terrible. 40 out of 927 reviews

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room loved all the services offered friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Ciarra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Room was clean and comfortable. Check in and out staff were very friendly. Pool and hot tub were enjoyable!
Stayed 2 nights in Dec 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the stay and location. The only thing the pillows were too soft but i would definitely recommend and stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Elinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Rooms were spacious and clean. Friendly staff and good breakfast variety. Location is near many restaurants and stores.
Stayed 2 nights in Nov 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was perfect and in a great and accessible location for what we were looking for
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to food, shopping and entertainment.
Stayed 2 nights in Oct 2025

10/10 Excellent

Noami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed out stay

Clean and friendly place breakfast was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, great coffee, and beautiful room! FYI- The area is very congested and busy. Noise at night. (I’m from the city so it doesn’t bother me)
Stayed 5 nights in Dec 2025

8/10 Good

Ada

Liked: Cleanliness, property conditions & facilities
clean rooms
Stayed 1 night in Nov 2025

6/10 Okay

Donte

Liked: Amenities, property conditions & facilities
The staff was great the hotel was cleaned my only problem is when staying in a hotel that has a sofa bed you should also make sure it's clean the sofa bed was for my kids when pulling it out it had cereal on it and also what looked like blood (not sure) bedding should already be in the room for it!
Stayed 1 night in Dec 2025

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff. The indoor pool and hot tub was nice and convenient. There are various restaurants and shops that you can walk up to. I recommend this location.
Stayed 2 nights in Sep 2025

10/10 Excellent

alesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay! i stayed a few times throughout the week due to my ac quitting on me in the hot summer, staff was always friendly and the rooms spotless. close to lots of food options, very easy parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of food options around and safe area hotel was nice
Stayed 1 night in Apr 2025

6/10 Okay

SHARON

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast was great - felt very safe in parking lot and on the grounds. PROBLEM - GOT RESERVATIONS ALL SCREWED UP AFTER SEVERAL CALLS TO VERIFY BEFORE ARRIVAL.
Stayed 1 night in Oct 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good

Hotel was clean for the most part. Comfortable beds. Good breakfast. Nice pool area. Friendly staff. Accommodated well. The only thing I would say is to clean crevices around the walls in the bathroom.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Friendly staff, Comfortable bed, clean, and excellent breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ckean facilities, friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast! We would definitely stay here again!
Stayed 4 nights in Mar 2025

10/10 Excellent

K'Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and breakfast each day! Also loved how close this hotel was to food, the city, and shopping!
Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Very Clean And Great Front Desk Staff
Stayed 1 night in May 2025

8/10 Good

Rosamaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we came in to check in, the hotel had a very un pleasant smell, I think it was the vacuum cleaner being used when we arrived, other than that, this hotel is located in a great location, with nearby shops and restaurants, and is right on the freeway I-30 and cockrell hill exit
Stayed 1 night in Aug 2025

8/10 Good

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean throughout. Slight egg smell in the elevators. Quiet and convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean the bed was super comfy breakfast was great loved the pool being open till mid night
Stayed 3 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly!

The over all stay was pleasant.. we had 6 children staying in the room and the staff were friendly and accommodating. The location is clean and very family friendly.
Stayed 1 night in Apr 2025