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Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

2.5 star property
Travelers can recharge in the indoor pool or refuel with breakfast before heading out to explore the vibrant streets of Dallas

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Photo gallery for Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Exterior - Holiday Inn Express Hotel & Suites DALLAS WEST by IHG (Dallas)
Free daily buffet breakfast - Holiday Inn Express Hotel & Suites DALLAS WEST by IHG (Dallas)
Exterior - Holiday Inn Express Hotel & Suites DALLAS WEST by IHG (Dallas)
Suite, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board - Holiday Inn Express Hotel & Suites DALLAS WEST by IHG (Dallas)
Exterior - Holiday Inn Express Hotel & Suites DALLAS WEST by IHG (Dallas)
Holiday Inn Express Hotel & Suites DALLAS WEST in downtown Dallas offers relaxation and convenience. Enjoy the indoor pool, spa tub, and 24-hour gym. The hotel provides high-speed WiFi, dry cleaning/laundry services, and attentive staff for a seamless stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A modern bathroom with a white sink, a mirror, and a towel rack.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with a desk, two beds, a TV, and artwork on the walls.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Oak Cliff, a neighborhood in Dallas, is home to Holiday Inn Express Hotel & Suites DALLAS WEST by IHG. Galleria Dallas and Dallas Market Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Six Flags Over Texas and Dallas World Aquarium. Looking to enjoy an event or a game? See what's going on at American Airlines Center or AT&T Stadium. Visit our Dallas travel guide
Map
4321 Communications Dr, Dallas, TX, 75211

What's nearby

  • Trinity River
    Trinity River
    5 min drive - 6.0 miles
  • Reunion Tower
    Reunion Tower
    5 min drive - 6.7 miles
  • The Sixth Floor Museum at Dealey Plaza
    The Sixth Floor Museum at Dealey Plaza
    6 min drive - 6.9 miles
  • Western Heights Cemetery
    4 min drive - 3.9 miles
  • Stevens Park Golf Course
    4 min drive - 4.4 miles

Getting around

  • Beckley Stop
    7 min drive
  • Dallas Union Station
    13 min drive
  • Love Field Airport (DAL)
    27 min drive

Restaurants

  • QuikTrip
    3 min drive
  • Chick-fil-A
    5 min walk
  • Whataburger
    2 min walk
  • Starbucks
    5 min walk
  • Mixing Bowl Bakery
    3 min drive

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  • Breakfast included
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Contactless check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Hotel & Suites DALLAS WEST by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express Hotel & Suites DALLAS WEST by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Hotel & Suites DALLAS WEST by IHG located?

Located in Oak Cliff, this hotel is within 6 mi (10 km) of Kessler Theater, Trinity River, and Reunion Tower. Dallas County Courthouse and The Sixth Floor Museum at Dealey Plaza are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 517 out of 988 reviews
Rating 8 - Good. 292 out of 988 reviews
Rating 6 - Okay. 96 out of 988 reviews
Rating 4 - Poor. 39 out of 988 reviews
Rating 2 - Terrible. 44 out of 988 reviews

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness
Staff was friendly
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Close to I-30; Several Restaurants within walking distance; above average breakfast
Stayed 1 night in Mar 2026
Verified

8/10 Good

Shea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, good selection for breakfast, and the hot tub was the perfect temperature!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, breakfast was delicious.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff; clean room; and quiet. Excellent customer experience. Of all the hotels I checked in area, I am pleased I chose this location.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Friendly check in staff. Clean rooms nice and quiet location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room loved all the services offered friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Room was great and bed was so comfortable. The breakfast was also amazing!!!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities
Clean rooms, staff was friendly and helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ciarra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Room was clean and comfortable. Check in and out staff were very friendly. Pool and hot tub were enjoyable!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The place was very clean and quiet, the breakfast had a lot of options The only thing I didn’t like it was the water pool was super cold we couldn’t get in
Hot tub turned off every 5min
Stayed 1 night in Feb 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was perfect and in a great and accessible location for what we were looking for
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the stay and location. The only thing the pillows were too soft but i would definitely recommend and stay again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast variety and options could be better, but everything else was good considering the price
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Rooms were spacious and clean. Friendly staff and good breakfast variety. Location is near many restaurants and stores.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Noami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed out stay

Clean and friendly place breakfast was great.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Kirstyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the stay was good. I booked this hotel very excited to swim and relax at the pool, but couldn’t do so because the water was really dark and murky. Besides the pools cleanliness it was a good stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to food, shopping and entertainment.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of food options around and safe area hotel was nice
Stayed 1 night in Apr 2025
Verified

8/10 Good

Ada

Liked: Cleanliness, property conditions & facilities
clean rooms
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, great coffee, and beautiful room! FYI- The area is very congested and busy. Noise at night. (I’m from the city so it doesn’t bother me)
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Friendly staff, Comfortable bed, clean, and excellent breakfast.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff. The indoor pool and hot tub was nice and convenient. There are various restaurants and shops that you can walk up to. I recommend this location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast! We would definitely stay here again!
Stayed 4 nights in Mar 2025