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Holiday Inn Express & Suites Plano West - Frisco by IHG

2.5 star property
Travelers can balance work and leisure at this well-appointed hotel, where a seasonal outdoor pool complements a practical business center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Plano West - Frisco by IHG

Free daily full breakfast - Holiday Inn Express & Suites Plano West - Frisco by IHG (Plano)
Outdoor pool, sun loungers - Holiday Inn Express & Suites Plano West - Frisco by IHG (Plano)
Exterior - Holiday Inn Express & Suites Plano West - Frisco by IHG (Plano)
Exterior - Holiday Inn Express & Suites Plano West - Frisco by IHG (Plano)
In-room safe, desk, blackout drapes, iron/ironing board - Holiday Inn Express & Suites Plano West - Frisco by IHG (Plano)
Holiday Inn Express & Suites Plano West - Frisco is near The Shops at Legacy and Texas Health Presbyterian Hospital. Guests enjoy free breakfast, a 24-hour gym, in-room WiFi, dry cleaning, a seasonal outdoor pool, and helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

In-room safe, desk, blackout drapes, iron/ironing board

Room (Specialty)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Plano, Holiday Inn Express & Suites Plano West - Frisco by IHG is in the business district. Travelers who have shopping on the agenda can visit Shops at Willow Bend and The Shops at Legacy. Looking to enjoy an event or a game? See what's going on at Ford Center or Toyota Stadium. Visit our Plano travel guide
Map
3101 Dallas Parkway, Plano, TX, 75093

What's nearby

  • The Shops at Willow Bend is one of my favorite malls as it's very beautiful and has some cool stores. The mall is beautifully decorated with the holiday theme and has a huge carriage almost like one made of ice. The outside of the mall has trees all decorated with white LED lights for about a mile.
    Shops at Willow Bend
    15 min walk - 0.8 miles
  • There are small canyon with a river in an autumn park
    Arbor Hills Nature Preserve
    5 min drive - 1.9 miles
  • Texas Health Presbyterian Hospital Plano
    8 min walk - 0.5 miles
  • Crayola Experience
    17 min walk - 0.9 miles
  • Prestonwood Baptist Church
    5 min drive - 1.9 miles

Getting around

  • Knoll Trail Station
    8 min drive
  • Dallas Medical-Market Center Station
    21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW)
    29 min drive

Restaurants

  • McDonald's
    8 min walk
  • Ford's Garage Plano
    15 min walk
  • Eatzi’s Market & Bakery
    10 min walk
  • Chuy's
    17 min walk
  • Whiskey Cake Kitchen & Bar
    11 min walk

About this property

Holiday Inn Express & Suites Plano West - Frisco by IHG

Hotel near Shops at Willow Bend
Located close to Texas Health Presbyterian Hospital Plano and The Shops at Legacy, Holiday Inn Express & Suites Plano West - Frisco by IHG provides free full breakfast, a grocery/convenience store, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Other perks include:
  • A seasonal outdoor pool along with sun loungers
  • Free self parking
  • RV/bus/truck parking, an electric car charging station, and multilingual staff
  • A 24-hour front desk, a TV in the lobby, and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 80 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • LED light bulbs, refrigerators, and microwaves

Similar properties

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Hyatt Place Plano
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  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,002 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 600 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from March 01 to November 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Dallas-North
Holiday Inn Express Dallas-North Tollway
Holiday Inn Express Dallas-North Tollway N
Holiday Inn Express Dallas-North Tollway N Hotel
Holiday Inn Express Dallas-North Tollway N Hotel Plano
Holiday Inn Express Dallas-North Tollway N Plano
Holiday Inn Express Dallas-North Tollway N Plano Hotel
Holiday Inn Express Dallas-North Tollway N Hotel
Holiday Inn Express Dallas-North Tollway N Plano
Holiday Inn Express Dallas-North Tollway N
Hotel Holiday Inn Express Dallas-North Tollway (N Plano) Plano
Plano Holiday Inn Express Dallas-North Tollway (N Plano) Hotel
Hotel Holiday Inn Express Dallas-North Tollway (N Plano)
Holiday Inn Express Dallas-North Tollway (N Plano) Plano
Holiday Inn Express Dallas North Tollway (N Plano)
Express Dallas Tollway N Plano

Frequently asked questions

Does Holiday Inn Express & Suites Plano West - Frisco by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Express & Suites Plano West - Frisco by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Plano West - Frisco by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Plano West - Frisco by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Plano West - Frisco by IHG located?

Situated in the business district, this hotel is within 1 mi (2 km) of Texas Health Presbyterian Hospital Plano and Shops at Willow Bend. The Shops at Legacy and Stonebriar Centre Mall are also within 6 mi (10 km).

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Reviews

Holiday Inn Express & Suites Plano West - Frisco by IHG Reviews

8.4

Very Good

8.6

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 527 out of 1003 reviews
Rating 8 - Good. 290 out of 1003 reviews
Rating 6 - Okay. 92 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

Reviews

10/10 Excellent

Tomoko

Liked: Cleanliness, amenities, property conditions & facilities
Staff was welcoming and the room was clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities
Great experience, friendly staff, comfy bed and delicious breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

MIchael

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff very helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night manager at checkin was great, I had some very expensive equipment in my car and he offered to move his car so I could park right in front.... thats great customer service and the morning desk clerk helpping with a late checkout was amazing!!! Great service all around
Stayed 1 night in Nov 2025

10/10 Excellent

venkat

Liked: Cleanliness, staff & service, property conditions & facilities
friendly service.
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities
After reading a few mixed reviews I was a bit anxious arriving. It was a good surprise, the front desk service was exceptional. The property was clean and bed was comfortable, what more can you ask for. The staff definitely are a great asset to the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms, front desk very prompt on checking us in and very friendly, great customer service
Stayed 2 nights in May 2025

10/10 Excellent

Aileen

Liked: Amenities
Very friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, the location is in a quiet place, and the property is clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Hotel is older but nice and clean. Front desk staff is very friendly. Enjoying our stay.
Stayed 1 night in May 2025

8/10 Good

myron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Labor Day Family Weekend

it was a pleasant trip. The check-in was smooth and the desk clerks were kind. The breakfast was okay (need to add more fruits) but overall was okay. I would come back and stay again
Stayed 3 nights in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
It seemed a little rundown but the beds were comfortable, room was clean, and staff was incredible and they went above and beyond to make us feel comfortable and welcome. Would recommend!
Stayed 1 night in Jul 2025

8/10 Good

Scheneitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay. The property was clean with good customer service.
Stayed 2 nights in May 2025

10/10 Excellent

Narada

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet. Had restaurants in walking distance.
Stayed 1 night in Jul 2025

10/10 Excellent

Majid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Gloryann

Liked: Amenities
The staff was very friendly…the room was clean and perfect. Will recommend this property.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Karolyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was incredible during my stay! will definitely be back
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary Lois

Checkin clerk was extremely friendly and helpful
Stayed 1 night in Nov 2024

8/10 Good

Dana

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The staff was exceptional, except for the gal that worked from 6 am, she was rude and super non-accommodating. The wonderful lady that did the breakfast buffet went above and beyond every day, a real gem! The pool could really use some love, we never went in it because it did not look clean and we were there for 11 days. The grounds are deplorable. Weeds everywhere, the rock needs to be replenished and there are so many strobe lights on the outside of the building that need to be replaced. We will be returning as it is so close to family and the pros outweigh the cons. Also, the girls that clean the rooms were very helpful and accommodating.
Stayed 10 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel Stay

Hotel was great. Breakfast was very good each day. Great value.
Stayed 2 nights in Jan 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and actually had decent pillows!!
Stayed 1 night in Feb 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was easy to get to and quiet. Room was just right size and bed was firm but comfortable.
Stayed 1 night in Jan 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is average, amenities were as expected, most staff was average as far as customer service. Outdoor pool was average. The rooms do have a microwave and mini fridge. The only outstanding thing about this place was the breakfast attendant—Hispanic lady, I think her name is Maribel? I wish I had written her name down. Truly amazing customer service
Stayed 1 night in Jul 2025

8/10 Good

Kayla

Liked: Staff & service, room comfort

Great location for hospital stay

It wasn’t super clean, but clean enough. The staff was amazing! So nice and accommodating for the couple of things I needed. Breakfast was good. The location was very convenient to the hospital, so I will be staying there again when we go back next month.
Stayed 2 nights in Feb 2025