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Holiday Inn Express & Suites Plano East - Richardson by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Plano East - Richardson by IHG

A hotel room with a flat-screen TV, a desk with drawers, two beds with white bedding, and a patterned carpet. - Holiday Inn Express & Suites Plano East - Richardson by IHG (Plano)
A conference room with a long table, yellow chairs, framed artwork on the walls, and a ceiling with blue lighting. - Holiday Inn Express & Suites Plano East - Richardson by IHG (Plano)
A breakfast bar with cereal and fruit options, a kettle, and condiments. - Holiday Inn Express & Suites Plano East - Richardson by IHG (Plano)
A coffee station with two coffee machines and a variety of coffee pods and cups. - Holiday Inn Express & Suites Plano East - Richardson by IHG (Plano)
A Holiday Inn Express & Suites hotel with a modern design, featuring a covered entrance and a parking area with handicapped accessible spaces. - Holiday Inn Express & Suites Plano East - Richardson by IHG (Plano)
Located close to Plano Convention Center and University of Texas at Dallas, Holiday Inn Express & Suites Plano East - Richardson by IHG provides a free breakfast buffet, shopping on site, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a window with a view.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(85 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, a window, and a headboard.

Standard Room, 1 King Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

A hotel room with a large bed, a desk with a chair, a television, and a window with a view.

Standard Room, 1 King Bed, Accessible (Mobility)

9.4 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(69 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications Accessible)

A hotel room with a large bed, a desk with a chair, a television, and a window with a view.

Suite, 1 King Bed, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

A hotel room with a large bed, a desk with a chair, a television, and a window with a view.

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a window with a view.

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, a window, and a headboard.

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 2 Twin Beds, Accessible (Communications Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Suite, 2 Twin Beds, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Located in Plano, Holiday Inn Express & Suites Plano East - Richardson by IHG is in the business district and near a train station. Travelers who have shopping on the agenda can visit Allen Premium Outlets and Galleria Dallas, while those looking for another kind of activity may want to check out Topgolf Dallas. Looking to enjoy an event or a game while in town? See what's going on at Allen Event Center. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with horse riding. Visit our Plano travel guide
Map
2001 E President George Bush Hwy, Plano, TX, 75074

What's nearby

  • A sign for The University of Texas at Dallas with a backdrop of trees and colorful flowers.
    University of Texas at Dallas
    7 min drive - 6.0 miles
  • A covered walkway with palm trees and a glass ceiling.
    Galleria Dallas
    11 min drive - 13.1 miles
  • A building with a sign that reads "The Shops at Legacy."
    The Shops at Legacy
    16 min drive - 17.4 miles
  • CityLine
    2 min drive - 1.6 miles
  • Allen Premium Outlets
    12 min drive - 13.5 miles

Getting around

  • 12th Street Silver Line Station
    3 min drive
  • Dallas Union Station
    20 min drive
  • Dallas-Fort Worth Intl. Airport (DFW)
    30 min drive

Restaurants

  • McDonald's
    6 min walk
  • Chick-fil-A
    3 min drive
  • Wildwood
    2 min drive
  • Starbucks
    3 min drive
  • RaceTrac
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express & Suites Plano East - Richardson by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Plano East - Richardson by IHG?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Plano East - Richardson by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Plano East - Richardson by IHG located?

Situated in the business district, this hotel is within 9 mi (15 km) of University of Texas at Dallas, Plano Convention Center, and Medical City Hospital. Allen Premium Outlets and Allen Event Center are also within 12 mi (20 km). CityLine-Bush Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Plano East - Richardson by IHG Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 659 out of 1003 reviews
Rating 8 - Good. 199 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent at the front desk housekeeping was excellent the breakfast was excellent just all in general the place is very good enjoyed the pool
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The rooms were done every day and the breakfast was good. Enjoyed my stay there.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Benson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious & clean
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very helpful and great breakfast
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

annalissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing too fancy. Comfortable, one night stay. Clean and I can tell place is fairly new
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Property is very clean; location is accessible; friendly staff; nice breakfast. It would be helpful to add sugar free coffee creamer options and decaf tea.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Mandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable bed, friendly staff. Breakfast was good. Some of the tables in the dining area were a little wobbly and the chairs could use an upgrade, but all in all it was great
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Oscar Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful and nice staff. Break fast was good.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very comfortable. The staff was very pleasant. We loved the breakfast, except for the gravy. It was too watery.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. The staff was friendly and the rooms were clean and quiet.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Good stay. Room was clean and the breakfast was good
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved our stay. The staff was amazing and welcoming. Check in was quick and easy and our room was clean and comfortable. We loved the breakfast and the variety of food available. We will definitely stay again in the future.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
We really loved the value of staying here. Great breakfasts, great central location, and a great price for our family to stay.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Tyronjulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel the breakfast was wonderful. I don’t eat pork and they had turkey sausage. Also which a lot of hotels only carry pork in the breakfast. The outside space was relaxing and the inside as you come in was nice as well. It was just a nice little vibe I really enjoyed our stay there.💜
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff. Rooms clean. Breakfast was great. I had no problems staying here...
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room. The staff was very professional. Breakfast was good.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely loved the hot breakfast and housekeeping. I love that they had a workout room and pool. Even though I would for it to be outside. It was hot enough. Mini refrigerator to keep your water cold. Safe in closet. Wish I had a better view, lol. But if you want a nice and cool room and great food, come stay here. I'll be coming back. My first time in Texas.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean rooms, friendly staff. Breakfast was decent.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Karen

Liked: Staff & service
One elevator out of order entire trip. Right off the elevator and it smelled like cigarette smoke. Room looked clean upon entering but smelled like a used vacuum bag. Bathroom always smelled bad. Water stain on ceiling and peeling wallpaper. Bad ventilation. Breakfast great. Pool cold. Patio nice.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room friendly staff everyone greeted you, breakfast was meh could use more variety.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Augustine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful!!!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, they were attentive to the customers, clean rooms, and good breakfast.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Enisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room location was no issue park was no issue staff was attentive and friendly and welcoming
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities
Clean hotel with a great Coffee and Breakfast buffett. Staff was very nice and courteous
Stayed 2 nights in Jan 2026