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Comfort Inn Plano-Dallas

Property class: 2.5

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Photo gallery for Comfort Inn Plano-Dallas

A hotel room with two beds, a TV, a desk, and a chair. - Comfort Inn Plano-Dallas (Plano)
A hotel room with a flat-screen TV, a minibar, a desk with a chair, a large mirror, and a window with curtains. - Comfort Inn Plano-Dallas (Plano)
A reception area with a dark reception desk, two green armchairs, a small table, and a green carpet. - Comfort Inn Plano-Dallas (Plano)
A modern kitchen with a long island, bar stools, pendant lighting, and artwork on the walls. - Comfort Inn Plano-Dallas (Plano)
A modern kitchen with checkered flooring, stainless steel appliances, and a variety of food items displayed on the counter. - Comfort Inn Plano-Dallas (Plano)
Located close to Baylor Scott & White The Heart Hospital and Shops at Willow Bend, Comfort Inn Plano-Dallas provides free to-go breakfast, a 24-hour gym, and a 24-hour business center. Stay connected with free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a TV, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk with a chair, a television, a minibar, and two framed pictures on the wall.

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a chair, a TV, and a view of the city through the window.

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free wired internet

DOUBLE TWO QUEEN BEDS NON SMOKING

  • Sleeps 4
  • Free wired internet

View all photos for 1 King Bed, Nonsmoking, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

1 King Bed, Nonsmoking, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Plano is home to Comfort Inn Plano-Dallas. Shops at Willow Bend and The Shops at Legacy are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Adventure Landing and WhirlyBall. Check out an event or a game at Main Event, and consider making time for Hawaiian Falls The Colony, a top attraction not to be missed. Visit our Plano travel guide
Map
4901 Old Shepard Place, Plano, TX, 75093

What's nearby

  • A park at night with trees decorated with white lights.
    Shops at Willow Bend
    8 min drive - 5.1 miles
  • A sign for The University of Texas at Dallas with a backdrop of trees and colorful flowers.
    University of Texas at Dallas
    9 min drive - 4.2 miles
  • A building with a sign that reads "The Shops at Legacy."
    The Shops at Legacy
    12 min drive - 9.4 miles
  • A covered walkway with palm trees and a glass ceiling.
    Galleria Dallas
    13 min drive - 11.0 miles
  • The American Airlines Center with a large 'GAME ON' banner.
    American Airlines Center
    26 min drive - 23.9 miles

Getting around

  • UT Dallas Station
    7 min drive
  • Dallas Medical-Market Center Station
    22 min drive
  • Love Field Airport (DAL)
    32 min drive

Restaurants

  • Chick-fil-A
    14 min walk
  • McDonald's
    11 min walk
  • Panera Bread
    9 min walk
  • 151 Coffee
    14 min walk
  • Starbucks
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Comfort Inn Plano-Dallas pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 100 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Inn Plano-Dallas?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Comfort Inn Plano-Dallas?

Check-out is at 11:00 AM.

Where is Comfort Inn Plano-Dallas located?

Situated in Plano, this hotel is 0.7 mi (1.2 km) from Baylor Scott & White The Heart Hospital and 3 mi (4.8 km) from Shops at Willow Bend. Adventure Landing and WhirlyBall are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Inn Plano-Dallas Reviews

6.6

6.8

Cleanliness

6.4

Amenities

7.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 220 out of 542 reviews
Rating 8 - Good. 67 out of 542 reviews
Rating 6 - Okay. 51 out of 542 reviews
Rating 4 - Poor. 53 out of 542 reviews
Rating 2 - Terrible. 151 out of 542 reviews

Reviews

Verified review

6/10 Okay

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Tenny Triany

Liked: Staff & service
with the price you pay -you could get a nicer place somewhere else, I just needed to be in that location for my short visit. Staffs were friendly - older building and feels old and some molds in bathroom, carpet was wet and smelly - I did not say nothing since it was a one night stay. Breakfast was decent. Did not use amenities.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean everybody was very nice my bed was amazing
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Mineko

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff polite. Room clean. Washer dryer didn’t work. Property is dated. No microwave in room.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kemet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location, good stay ☺️
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great breakfast was awesome.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast is good.
Stayed 8 nights in Jun 2025
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Great customer service
Stayed 1 night in Nov 2025
Verified review

8/10 Good

MARLO

Liked: Staff & service, amenities, property conditions & facilities
This Comfort Inn located in Plano-Dallas, is easy to find right off of George Bush turnpike with plenty of good parking on the property, a variety of good restaurants and shopping in the area.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love ❤️ this location, quiet and clean
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Earl

Liked: Cleanliness, amenities, property conditions & facilities
The staff is great!
Stayed 12 nights in Feb 2025
Verified review

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great!
Stayed 5 nights in Jan 2025
Verified review

2/10 Terrible

Laquisha

Liked: Staff & service
Disliked: Cleanliness, amenities
Bugs crawling around. The staff was very nice on a positive note.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. Great hotel..
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Laura

Liked: Amenities
I've stayed in a lot of hotels and the comfort inn probably has the friendliest and overall best staff ever
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is great
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is great
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities
The staff is great
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness
Convenient and great customer service
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is awesome
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is awesome.
Stayed 5 nights in Jan 2025
Verified review

4/10 Poor

Wilson

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, but unfortunately old hotel
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Sylvie

Liked: Cleanliness, amenities
Great staff. Helpful and accommodating. Need are hard. Was hard on our backs. Rooms clean. No hair blow dryer.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a week of tennis camp at UTD. Perfect place/location. Elevator was down for a couple of days.
Stayed 3 nights in Jul 2025