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Map Elm St Dallas TX 1-800-675-4318

Get an overview of this hotel3.5-star Dallas hotel in Downtown Dallas, walk to Dallas World Aquarium

Popular property highlights

Pets allowed
Free WiFi
Restaurant
Swimming pool
Business center

Location

Located in Downtown Dallas, this hotel is within a 5-minute walk of Bank of America Plaza and Dallas World Aquarium. Sixth Floor Museum and Kay Bailey Hutchison Convention Center are also within 10 minutes. Akard Station and West End Station are within a 5-minute walk.

Hotel Features

This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.

Room Amenities

All 291 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Other amenities available to guests include room service, free bottled water, and hair dryers.

Languages Spoken

  • English

Crowne Plaza Hotel Dallas Downtown

Renovations & Closures

The property is undergoing renovations. The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Crowne Plaza Hotel Dallas Downtown features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and limo/town car service. Event facilities measuring 27444 square feet (2550 square meters) include a conference center. This business-friendly hotel also offers a terrace, gift shops/newsstands, and concierge services. An area shuttle within 3.00 mi and a shopping center shuttle are complimentary for guests. Onsite parking is available (surcharge).

Crowne Plaza Hotel Dallas Downtown is a smoke-free property.

  • Express check-in 
  • Bar/lounge 
  • Free shopping center shuttle 
  • Elevator 
  • Fitness facilities 
  • 24-hour front desk 
  • Conference space 
  • Porter/bellhop 
  • Express check-out 
  • Meeting rooms 
  • Restaurant 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Outdoor pool 
  • Valet parking (surcharge) 
  • Limo or Town Car service available 
  • Computer station 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 2550 
  • Free area shuttle 
  • Number of meeting rooms - 22 
  • Terrace 
  • Luggage storage 
  • Long-term parking (surcharge) 
  • Offsite parking reservations required 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • 24-hour business center 
  • Concierge services 
  • Conference space size (feet) - 27444 
  • Gift shops or newsstand 
  • Conference center 
  • Ballroom 
  • Banquet hall 
  • Laundry facilities 
  • Total number of rooms - 291 
  • Television in common areas 
  • Number of floors - 19 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Long-term parking (surcharge), Self parking (surcharge), Valet parking (surcharge), Offsite parking reservations required

Room Amenities

  • Premium TV channels 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Hair dryer 
  • Shower/tub combination 
  • Cable TV service 
  • Iron/ironing board 
  • Desk 
  • Television 
  • In-room climate control (air conditioning) 
  • Number of bathrooms -  
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Free WiFi 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

THRIVE Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 
  • Wheelchair accessible (may have limitations) 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 2 AM

Minimum check-in age is 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.

Pets

  • Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 40 per stay
  • 2 per room (up to 50 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Only service animals are allowed
Parking height restrictions apply
Number of children who can stay free - 3

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: USD 50.00 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 40 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Late check-out fee: USD 25.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Crowne Plaza Dallas Downtown
  • Crowne Plaza Hotel Dallas Downtown

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply.


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