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Comfort Suites The Colony - Plano West

2.5 star property
Travelers can relax by the indoor pool or stay productive with WiFi access, all at their own pace in this centrally located hotel

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Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi - Comfort Suites The Colony - Plano West (The Colony)
Free daily on-the-go breakfast - Comfort Suites The Colony - Plano West (The Colony)
Lobby - Comfort Suites The Colony - Plano West (The Colony)
Indoor pool - Comfort Suites The Colony - Plano West (The Colony)
Lobby - Comfort Suites The Colony - Plano West (The Colony)
Located in the heart of the city, Comfort Suites The Colony - Plano West offers a peaceful retreat with a garden, indoor pool, in-room WiFi, and gym. Perfect for leisure and business, it features dry cleaning and a 24-hour business center.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Desk, blackout drapes, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Accessible

7.4 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible | Desk, blackout drapes, iron/ironing board, free WiFi

2 Queen Beds, Suite, Nonsmoking, Accessible

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a sofa, armchair, desk, bed, and a TV.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for SUITE, 1 KING BED NON SMOKING

Desk, blackout drapes, iron/ironing board, free WiFi

SUITE, 1 KING BED NON SMOKING

7.0 out of 10
Good
(35 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for SUITE, 2 QUEEN BEDS. NON SMOKING

SUITE, 2 QUEEN BEDS. NON SMOKING | Desk, blackout drapes, iron/ironing board, free WiFi

SUITE, 2 QUEEN BEDS. NON SMOKING

7.2 out of 10
Good
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in The Colony, Comfort Suites The Colony - Plano West is in the city center. Travelers who have shopping on the agenda can visit Grandscape and Legacy West. Looking to enjoy an event or a game? See what's going on at Comerica Center or Ford Center. Take an opportunity to explore the area for water adventures such as water skiing. Visit our The Colony travel guide
Map
4796 Memorial Dr, The Colony, TX, 75056

What's nearby

  • Topgolf The Colony
    3 min walk - 0.2 miles
  • The Colony Five Star Complex
    8 min walk - 0.5 miles
  • Hawaiian Falls The Colony
    15 min walk - 0.8 miles
  • Hawaiian Falls Adventure Park
    15 min walk - 0.8 miles
  • Grandscape
    15 min walk - 0.8 miles

Getting around

  • Old Town Station
    9 min drive
  • Dallas Medical-Market Center Station
    26 min drive
  • Love Field Airport (DAL)
    38 min drive

Restaurants

  • In-N-Out Burger
    16 min walk
  • McDonald's
    14 min walk
  • Chick-fil-A
    10 min walk
  • Whataburger
    14 min walk
  • Sonic Drive-In
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 540 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 1 2026 to December 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Comfort Suites The Colony - Plano West have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from March 1 2026 to December 31 2026 (dates subject to change).

Is Comfort Suites The Colony - Plano West pet-friendly?

Yes, Comfort Suites The Colony - Plano West allows pets (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Suites The Colony - Plano West?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Comfort Suites The Colony - Plano West?

Check-out is at 11 AM.

Where is Comfort Suites The Colony - Plano West located?

Located in the heart of The Colony, this hotel is within 1 mi (2 km) of Topgolf The Colony and Grandscape. The Colony Five Star Complex and Hawaiian Falls The Colony are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Suites The Colony - Plano West Reviews

7.0

Good

7.2

Cleanliness

8.8

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 347 out of 1001 reviews
Rating 8 - Good. 216 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 126 out of 1001 reviews
Rating 2 - Terrible. 158 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect little spot along with clean rooms
Stayed 2 nights in May 2026
Verified

6/10 Okay

Destini

Disliked: Amenities
Room was okay, beds were comfortable. They said the pool, gym & conference room have been closed for a few years which could be noted somewhere.
Stayed 3 nights in May 2026
Verified

8/10 Good

Marlin

Liked: Cleanliness, property conditions & facilities
It was clean and bed comfortable.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Jeremiah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was either broken or falling apart. No pool, no gym. Breakfast was decent.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

dennis

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff was very helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Amari

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and clean. Stsff nice. The pool was closed. That was disappointing. We were looking forward to relaxing by the pool. Full breakfast. Will definitely stay there again. Hopefully the pool will be open.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Clean room, competitive pricing and free breakfast. Great place to lay your head with no frills.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Lanae

Liked: Cleanliness
Room smelled musky, older building, pool was not working. Staff did allow us to eat breakfast after it closed which was nice of them.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, and clean room.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stay was nice and the location was close to everything we needed during our visit, would recommend for a nice budget stay.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Chel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very polite staff at check in, room was extremely clean, AC was
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Racheal

Disliked: Amenities, property conditions & facilities
Was a bit rundown out dated. The bath tub had paint chipping away. Pool and hor tub was broken under construction. Was not informed on website. They had breakfast i didnt try it. My opinion it didnt look very tastful. My husband sampled the gray it was alright. I do have to say The staff was friendly and accommodating. That was the best part. And i got a good night sleep.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Courtesy and friendly
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend wedding trip

The hotel was really nice, the king-size suite comfy bed great size room. No complaints, the complimentary breakfast was also great. Will definitely stay again.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

James

Comfortable stay and quiet
Stayed 1 night in May 2025
Verified

6/10 Okay

Jill

Staff was kind and gave a free bag of skittles to my grandson , who was upset because we were not given any notice the pool was not in use. The bathroom in the room had the paint peeling out of the bathtub.So as my grandson took a bath , he came out covered in paint chips
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Kathy

Liked: Property conditions & facilities
Carpenter's nail laying on floor. Toenail (large) laying on vanity counter. Bugs in ceiling lights. No hot tea bags or orange juice for breakfast. Other breakfast was good. Staff was very friendly & accommodating.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Vannath

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great even breakfast only thing carpet felt sticky.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, property conditions & facilities
Staff was nice. Didnt really talk or tell me about what all was offered. Or times on anything. But was nice over all. The room was cleaned except the sink. It had mouth wash and hair in it. Bur the beds were clean and the rest of the room was clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially the front desk, always treat me great.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

The people were very friendly and always smiled. The food was delicious and fresh. I will definitely stay here again
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I'll preface with this was in my allowed price range for a work trip and in the area I needed. Had I known that there was a major cheerleading competition nearby that inflated hotel prices significantly, I would have stayed further away, especially for what I got for the price. The hotel was clean, staff helpful and friendly, and the bed was really comfortable - I have a bad back so the bed is always hit or miss. It was easy to find and there was plenty of parking. I didn't have any issues with the wifi. However, the public areas were a little run down and the room was a lot run down. The smoke detector was dangling from the ceiling; the entry and vanity lights were seizure-inducing with their flickering; the tub was resurfaced once upon a time, but 12"square chunks were flaking off; the curtains weren't hanging from all their hooks; there were stains in the carpet; the display on the AC unit didn't work; nicks and paint scuffs were on the furniture and walls; and the buttons in the elevator didn't all light when pressed. So, I wouldn't stay here again, when there are so many other hotels in the area.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My temporary stay in The Colony

Very nice, comfortable room at an incredible bargain. Staff was nice, breakfast was good, and area was safe.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 1 night in Jun 2024