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Comfort Suites Lewisville - Dallas

Property class: 2.5

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Photo gallery for Comfort Suites Lewisville - Dallas

A reception area with two dark grey reception desks, a 'Comfort Suites' sign, and a patterned rug on the floor. - Comfort Suites Lewisville - Dallas (Lewisville)
A hotel room with a bed, a sofa, a small table with a lamp, a painting on the wall, and a window with curtains. - Comfort Suites Lewisville - Dallas (Lewisville)
A hotel lobby with blue sofas, a coffee station, and a TV screen displaying a news program. - Comfort Suites Lewisville - Dallas (Lewisville)
A Comfort Suites hotel with a covered entrance, stone pillars, and a clear blue sky. - Comfort Suites Lewisville - Dallas (Lewisville)
A hotel room with a bed, a sofa, a desk, and a nightstand. - Comfort Suites Lewisville - Dallas (Lewisville)
Located close to Lewisville Lake Environmental Learning Area and Grapevine Mills Mall, Comfort Suites Lewisville - Dallas provides laundry facilities and a 24-hour business center. Stay connected with free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, Non Smoking

A hotel room with a bed, a sofa, a desk, and a television.

Suite, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Non Smoking

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Suite, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a television, a mirror, and a door leading to a bathroom.

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

A hotel room with two beds, a desk with a TV, and a door leading to a hallway.

Suite, Multiple Beds, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a desk, chair, TV, microwave, and a bed with a red blanket.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a sofa, a desk, and a television.

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Queen Beds, Suite, Nonsmoking

A hotel room with two beds, a desk, a chair, a window with curtains, and a ceiling light.

2 Queen Beds, Suite, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 King Bed, Suite, Nonsmoking

A hotel room with a bed, a desk, a television, and a door leading to a hallway.

1 King Bed, Suite, Nonsmoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, a desk, a couch, and a painting on the wall.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Lewisville, Comfort Suites Lewisville - Dallas is in the city center and near the airport. The area's natural beauty can be seen at Lewisville Lake Environmental Learning Area and Grapevine Lake, while SEA LIFE Grapevine Aquarium and LEGOLAND® Discovery Center are popular area attractions. Consider Toyota Music Factory for a night out, and don't miss Grapevine Vintage Railroad, a top local attraction. Spend some time exploring the area's activities, including winery tours. Visit our Lewisville travel guide
Map
755A Vista Ridge Mall Dr., Lewisville, TX, 75067

What's nearby

  • A street with three blue, abstract sculptures and a red sign with the number 3.
    Grapevine Mills Mall
    8 min drive - 7.6 miles
  • A covered walkway with palm trees and a glass ceiling.
    Galleria Dallas
    13 min drive - 14.7 miles
  • A modern architectural structure with a unique angular design and a staircase leading up to it.
    Irving Convention Center
    13 min drive - 13.6 miles
  • The Vista
    2 min walk - 0.1 miles
  • Cinemark Lewisville
    5 min walk - 0.3 miles

Getting around

  • Hebron Station
    4 min drive
  • West Irving Station
    19 min drive
  • Dallas-Fort Worth Intl. Airport (DFW)
    17 min drive

Restaurants

  • McDonald's
    3 min drive
  • Dutch Bros Coffee
    4 min drive
  • McDonald's
    5 min drive
  • Paris Baguette
    10 min walk
  • RaceTrac
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

This property requires a credit or debit card authorization of USD 50 per stay, or USD 300 per stay in cash. Deposits are payable at check-in.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Comfort Suites Lewisville - Dallas pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Suites Lewisville - Dallas?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Comfort Suites Lewisville - Dallas?

Check-out is at 11:00 AM.

Where is Comfort Suites Lewisville - Dallas located?

Located in the heart of Lewisville, this hotel is within 6 mi (10 km) of Grapevine Mills Mall, SEA LIFE Grapevine Aquarium, and LEGOLAND® Discovery Center. Lewisville Lake Environmental Learning Area and Grapevine Lake are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Suites Lewisville - Dallas Reviews

7.2

Good

7.4

Cleanliness

8.8

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 330 out of 1006 reviews
Rating 8 - Good. 288 out of 1006 reviews
Rating 6 - Okay. 143 out of 1006 reviews
Rating 4 - Poor. 102 out of 1006 reviews
Rating 2 - Terrible. 143 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with staff meeting with my request
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Rona

Liked: Property conditions & facilities
Property is on Hotel plaza surrounded by several others. Clean room, bed not awful and it was mostly quite which is what I needed for my stay. The weather changed from 80 to 34 and there was plenty of hot water for the morning shower. I would stay again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room. Comfortable bed.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Kiaran

Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were very spacious and clean. The common areas were clean. Most of the staff was very kind. The property itself was kind of old and outdated and the pool was not open when we were there and that was one of the reasons we selected that hotel. The breakfast was great one day we were there but the second day the sausages were raw and my daughter ate a piece of it before we realized.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was lovely, property was quiet ☀️
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and quiet. We had very good nights sleep. The staff was very friendly.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and clean everything was great, good service , staff were nice and friendly
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Rachel

Staff are amazing!
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

RANDY

Disliked: Property conditions & facilities
The room itself was okay and was clean. Wifi sucked with a very poor signal. No TV channel guide and the night guy was no help. No local stations could be found. The outside of the building was poorly maintained. People left their trash in the parking lot but staff doesn't get rid of it. I hate people who leave trash in a parking lot but staff not getting rid of it makes it worse. Trash cans outside the building were overflowing and needed emptied. They weren't emptied in the 2+ days I was there. Pool was closed. The free breakfast was okay and the coffee was good. I did not like that I was asked to pay a "security deposit" on check in. That's not the norm. I refused to let it be put on my card after the clerk said it would take up to a week after my check out for it to be refunded. I gave them cash and got it back when I checked out. The man on duty when I arrived was very nice.. The guys after him not so much. For sure not more than a 2 star motel.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were very comfortable. Overall stay was very good. Could use a little more detail in cleaning elevator and bathroom sinks. The hotel was very quiet and had a wonderful night of sleep.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Decent stay

The room looked nice, however, there was no comforter on the bed which made it tough to sleep. Staff was nice & friendly.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Carlos A

Disliked: Cleanliness, staff & service, property conditions & facilities
Car broke down and I have to stay overnight, convenient location. hotel looks good from outside, good parking spaces, quite. Inside small entrance duty floor, pool out of service. Room good, comfortable beds, shower duty, clog bathtub. Breakfast uncook porklinks, very basic.
Stayed 2 nights in Feb 2025
Verified review

4/10 Poor

Lee

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
I entered the room to the unmistakable smell of pot. Noticed the smoke detector over the bed was covered with a plastic bag. I was solo on this trip but had a 2 queen room. Rolled back the bedspread to find uncomfortable stains on the sheets. Tried other bed at least the stains looked older. The shower wall had screws sticking out & later a found the grab bar that had been pulled off & laid in the corner. Staff was nice to keep from a one Star. Great location but it has several other hotels very close. Had a great stay next door the next night.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Zhenyu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC doesn’t work well. The room is humid. Front desk staff doesn’t care about the customer.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Dennis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were very friendly - however we chose this hotel specifically for the heated indoor pool and hot tub however both were cold. Found out the heater was broken and had been for a while, No breakfast coffee brewed 2 of 6 days, no forks at breakfast 2 of 6 days, i've never stayed at a hotel where the front desk person also fixed breakfast, handicap shower seat hanging by screws, milk for breakfast was in an unsealed picture, only decaffe coffee for in room coffee maker, TV service down all one day,
Stayed 7 nights in Oct 2023
Verified review

4/10 Poor

Tina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is our 2nd stay here. First stay a few weeks ago was alright. Staff is friendly. This stay wasnt great. The first room we were given had clothes on the bed so it was occupied. The 2nd room the door didn’t actually lock when we left. You could just push the door open. The 3rd room had a wet spot on bedsheets when i pulled the comforter back. The front desk gave us new sheets which was definitely appreciated but i asked for a prorated credit and was told that could not be done. The side glass door entrance is broken and hanging off the hinges. The pool was closed both times. The breakfast is the same eggs and sausages every day. The pan of sausages was in the microwave this morning so i put it in the serving tray. Theres not much variety. Plain bagel, plain bread, nasty sausage. We will not stay here again.
Stayed 3 nights in May 2025
Verified review

4/10 Poor

Jenn

Disliked: Staff & service
The room itself was fine. Comfortable, relatively clean. BUT, when I checked in, I wasn't greeted - just "ID please." Not very friendly. No info given about amenities or location of anything in the hotel. The first morning, went down for breakfast at 6:15a (scheduled to start at 6:00a), and it wasn't ready. The staff seemed surprised we wanted to eat. It got worse. There were no bowls for the cereal and no orange juice was available. I asked my dad to check later when he went down, and still no. We both asked about the deficiencies, and the staff said something about "the manager forget to order stuff." The next morning, the same, except now the toasted didn't even work, so we couldn't have bagels or toast either. The staff person did come fix the toaster after I complained, again. We were not impressed. Upon check-out the staff member offered us water for the road, at no charge, which WAS nice. But honestly, the damage was already done. We felt we had been bait-and-switched! Breakfast was advertised, but only barely provided. We definitely won't ever come back, and would not recommend.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Jessi

The room was clean, but the entire place felt abandoned. We didnt see a single guest during our stay which was a little weird. The front desk staff was friendly and courteous and honestly, we dont have any complaints. Place was quiet and safe.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Reginald

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The front desk staff was very good. However, the facility is in serious need of some TLC.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Ricky

Liked: Cleanliness
Nice location
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Vignesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door was not able to open properly and room Was smelling like pungent. There was a maintain work going on.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jasma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2026
Verified review

8/10 Good

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good the AC was cool
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Seraia

Disliked: Cleanliness, amenities, property conditions & facilities
It was muggy in the whole place the first room I was in dirty lights on and door open and the toilet didn’t work there was also ants of that floor and the other floor they put us on. He tried his hardest not to give me a refund.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, accessible, and helpful. My room was clean. Most importantly for me, my stay was very quiet.
Stayed 2 nights in May 2026